Post AzXGBSmrIlT1kop5UW by bencc@morehammer.uk
 (DIR) More posts by bencc@morehammer.uk
 (DIR) Post #AzXGBJJ6Y1JqLvphMe by bencc@morehammer.uk
       2025-10-23T17:38:54Z
       
       0 likes, 0 repeats
       
       So Philips Hue just flat out lied. I can no longer manage the lights in my house using the Hue app. The new terms are over 12k words of legalese, which clearly no reasonable person is actually reading. The new terms remove the support for Local-only operation which is the whole reason I bought into Hue lights in the first place. Support's response is basically "Yep, we've fucked you".
       
 (DIR) Post #AzXGBKelWyEwXOyVlY by bencc@morehammer.uk
       2025-10-23T17:41:48Z
       
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       This seems like a real gap in the consumer protection regulations, the product works fine when purchased, but the manufacturer then fucks around with it beyond the control of the seller. It's not faulty in the traditional sense, but after some years the product is no longer 'As described'. Especially challenging when starter kit initially bought at the edge of what you'd consider reasonable lifetime, but have added new bulbs much more recently.
       
 (DIR) Post #AzXGBLltNxXDznJiVs by amerika@annihilation.social
       2025-10-24T13:27:39.383397Z
       
       0 likes, 1 repeats
       
       @bencc "This seems like a real gap in the consumer protection regulations, the product works fine when purchased, but the manufacturer then fucks around with it beyond the control of the seller."One beyond the reach of law. The only thing we could do is impose conditions as part of the sales contract, but then they will write that out with whatever shrink-wrap contract they use.
       
 (DIR) Post #AzXGBSmrIlT1kop5UW by bencc@morehammer.uk
       2025-10-23T17:46:17Z
       
       0 likes, 0 repeats
       
       Thankfully I am not reliant on the Hue app for day-to-day use, and I can move them away from the Hue hub to a generic Zigbee controller (that I already bought when the  signs of enshittification started increasing a few months ago), so I do have options, but I shouldn't have to. I feel especially stung as I specifically picked a product that worked locally without requiring cloud nonsense. Lesson learned I guess.