Post AnyEL3XCgrdZSsHAcC by woodpunk@mastodon.online
 (DIR) More posts by woodpunk@mastodon.online
 (DIR) Post #AnyEL1Xq5WxPIGYeKO by woodpunk@mastodon.online
       2024-11-12T11:50:57Z
       
       4 likes, 7 repeats
       
       A few weeks ago, I sent my 1985 Swiss Army Knife back to Victorinox for a broken blade replacement.It came back today, fully repaired, cleaned, polished, lubricated and in a new box.Total cost: £10 + return postage.They sent the knife back with an invoice. I didn't have to pay a penny before the job was done.A product that's been out of production for almost 40 years, repaired at very little cost by the original manufacturer.I'm stunned. Happy, impressed, grateful and stunned.
       
 (DIR) Post #AnyEL3XCgrdZSsHAcC by woodpunk@mastodon.online
       2024-11-12T13:55:47Z
       
       0 likes, 0 repeats
       
       For those that are interested, it's a 1985 7 layer 'Champion c' according to Victorinox.
       
 (DIR) Post #AnyEt0U8XCwDqw1wa8 by Thusnelda@poa.st
       2024-11-12T15:25:13.029122Z
       
       0 likes, 1 repeats
       
       @woodpunk Wonderful customer service! I bought each of my Grandsons Victorinox knives the first time I went to Europe.
       
 (DIR) Post #AnyGKcxfgjqCxSZyz2 by wishgranter14@poa.st
       2024-11-12T15:41:24.987949Z
       
       0 likes, 1 repeats
       
       @woodpunk does the new blade have that umbrella looking symbol on the reverse?  or is that only on european knives?  i have older ones from that era, but the new ones do not have the umbrella symbol and the other side is in english.
       
 (DIR) Post #AnyGVCn3Kh8AyUelVY by wishgranter14@poa.st
       2024-11-12T15:43:14.706118Z
       
       0 likes, 1 repeats
       
       @Grumblesock @woodpunk @Thusnelda yea, they're really good quality.  it's too bad the new ones don't have the stamped metal insignia tho.
       
 (DIR) Post #AnyI64190p9CR3O3tI by wishgranter14@poa.st
       2024-11-12T16:01:06.716736Z
       
       0 likes, 1 repeats
       
       @Grumblesock @woodpunk @Thusnelda  really don't know.  i imagine sometime between 2000 and 2010.
       
 (DIR) Post #AnySQUXd6bk81zxf6G by Wyliesau@noauthority.social
       2024-11-12T17:56:55Z
       
       0 likes, 0 repeats
       
       @woodpunk Swiss quality and service, your welcome
       
 (DIR) Post #AnyXpQ5zGuQRFkjo3c by black6@noauthority.social
       2024-11-12T18:57:27Z
       
       0 likes, 0 repeats
       
       @woodpunk I've had a similar experience with SOG, only I just had to pay to ship my tool to them. They fixed and shipped it back gratis.