Post AT7NGwYb4uL1p3LCOO by jonahstein@sfba.social
(DIR) More posts by jonahstein@sfba.social
(DIR) Post #AT7DXJYwJSKeGSfWXA by Jbat@mstdn.media
2023-02-27T20:08:17Z
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I started writing a post about monetization models for chat-based search and ended up angry that Google hasn't been more forceful in the market. So here's what came out... https://battellemedia.com/archives/2023/02/what-if-google-goes-on-offense
(DIR) Post #AT7N29rLL1T4je3ing by jonahstein@sfba.social
2023-02-27T21:54:42Z
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@Jbat Excellent article but I think you kind of skipped over why Google grew so quickly in the first place. "Relevance" was the word the search industry used but I think that was a proxy for TRUST. We used to trust Google results 100X more than anyone else.Bard and Sydney have both proven they are far from trustworthy and while I agree Google needs to go all in on AI conversational search, first they need to figure out how to make it trustworthy.
(DIR) Post #AT7NGwYb4uL1p3LCOO by jonahstein@sfba.social
2023-02-27T21:57:23Z
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@Jbat Microsoft, OTOH, long ago abandoned brand position as trustworthy. IMO, users think of MS mostly as an unavoidable presence to learn to live with.Sydney/ChatBING is amazing... and novel but I don't think the reputational impact of bad answers will hurt Bing; if only because most of us assume Bing results are 2nd rate.