Post AzvNJphw4qktQc2MO8 by jawnsy@mastodon.social
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 (DIR) Post #AzvNJphw4qktQc2MO8 by jawnsy@mastodon.social
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       This is an excellent speech about resilience in the face of unforeseen events, leadership, and reasoning as a method of persuasion.The speech tells the incredible story of Captain Richard de Crespigny and Qantas Flight 32.I think the pilot demonstrated immense respect for passengers by being truthful and transparent throughout the incident, rather than offering vague reassurances. Treating people like adults is true leadership.https://youtu.be/BbqR_6Qgplw by Jeffrey Kaplan via Williams College