[HN Gopher] Companies Should Beware Promoting AI in Products
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       Companies Should Beware Promoting AI in Products
        
       Author : mpweiher
       Score  : 9 points
       Date   : 2025-06-29 21:13 UTC (1 hours ago)
        
 (HTM) web link (www.wsj.com)
 (TXT) w3m dump (www.wsj.com)
        
       | mpweiher wrote:
       | https://archive.is/g4lvY
        
       | Uehreka wrote:
       | > "the specific advantages of AI must be obvious and worthwhile
       | to justify the investment."
       | 
       | I feel like this sums up a lot of what's going on here. Tons of
       | students immediately saw that ChatGPT could write essays, and
       | bought in. As LLMs and agents have gotten smarter, they've become
       | more useful for coding, and developers have started to get into
       | them.
       | 
       | To give a counterexample: Facebook's rollout of Meta AI was
       | busted and aimless. Their search UI is bloated with suggested
       | prompts for things no one wants to do like "Write a script for a
       | pop culture podcast" or "Imagine dog yoga". Many posts are
       | followed by suggested prompts for weird questions about the
       | post's content, like "What are fun activities to do with cats?"
       | and "What do cats like to eat?" after a picture of my friend with
       | her cat.
       | 
       | I've started using LLMs a lot more the past couple months, and I
       | can start to see the faint outline of what Meta was trying to do.
       | But after burning their first impression on an underskilled LLM
       | and undercooked product thinking, I don't know that users will
       | give Meta AI a second chance even if their features do get
       | better.
        
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       (page generated 2025-06-29 23:01 UTC)