[HN Gopher] Identifying factors contributing to "bad days" for s...
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       Identifying factors contributing to "bad days" for software
       developers
        
       Author : andrewdutton
       Score  : 50 points
       Date   : 2024-10-26 16:01 UTC (7 hours ago)
        
 (HTM) web link (arxiv.org)
 (TXT) w3m dump (arxiv.org)
        
       | unsnap_biceps wrote:
       | Inversely I can tell you what factors contribute to my good days.
       | 
       | Primary factor is when my manager and his manager are out of the
       | office.
       | 
       | We do an hour long project update every morning and afternoon so
       | that both managers can poke at our progress and make sure it's
       | "meeting the bar". And my direct manager isn't trusted by his
       | manager, so my skip is in there and they squabble around task
       | prioritization and tasks get re-assigned randomly half done
       | between developers when they don't feel enough was done on the
       | task in the last 3 hours.
       | 
       | There's plenty of good stuff at this job, but that part drives me
       | insane.
        
         | sameoldtune wrote:
         | In the remote era this is the only way that 2nd level managers
         | can exert authority. In the office they have a nicer desk and
         | eat lunch with a different crowd so you know they hold power.
         | 
         | If it makes you feel any better the director is doing exactly
         | the same thing to them.
        
         | AtlasBarfed wrote:
         | Meeting the bar? That's amazon bullshit isn't it? Actually they
         | constantly raise the bar for a recursive bullshit.
         | 
         | Companies stack ranking an inherently team activity will never
         | learn. You can't be a team and have the core incentive to fuck
         | someone over for when the musical chairs end.
        
         | neilv wrote:
         | Sounds crazy. With little info, I would guess one of:
         | 
         | * Management has lost faith in the manager and/or their team.
         | (e.g., handholding to try to fix the manager/team, or to
         | mitigate temporarily whatever turns out can't be fixed)
         | 
         | * The company, product, or some management role is in crisis,
         | enough for management to be firefighting in desperation mode.
         | (e.g., task re-triage up to once or twice a day can be a
         | legitimate tactic, and I've seen a company saved that way; but
         | two hour-long meetings of the entire team a day consumes huge
         | time&energy, so that would need additional justification)
         | 
         | * Management is operating out of their experience, or
         | overextended, and not adjusting fast enough.
         | 
         | If you trust your manager or the skip, you could go talk to
         | them. But, if they are crazy or cruddy, you should be prepared
         | to be leave, and not necessarily on your schedule.
        
         | musicale wrote:
         | > We do an hour long project update every morning and afternoon
         | so that both managers can poke at our progress and make sure
         | it's "meeting the bar".
         | 
         | I always assume that one meeting eliminates 4 hours of
         | productivity, so it looks like you are all set.
        
       | readthenotes1 wrote:
       | 22 developers given reasons a through h to identify a reason for
       | a bad day.
       | 
       | The whole thing is suspicious since it admits up front that they
       | go off the perception of a good day being good for productivity.
       | Based on my experience, a lot of software developers should have
       | a lot more bad days where they are told that they work there
       | doing this substandard ...
        
       | jmclnx wrote:
       | These are the factors to me:
       | 
       | * formal meetings, where I was, 30 hours of meetings a week.
       | 
       | * Users wanting us to read their minds
       | 
       | * bureaucracy, need to ask permissions to do one little thing
       | 
       | * Jira
        
         | 2OEH8eoCRo0 wrote:
         | Using Jira slides into tracking all minutiae in Jira. People
         | begin to think if it ain't tracked in Jira it didn't happen.
         | You cant just do work now, you gotta write Jira first.
         | 
         | I call it Jira diarrhea
        
       | kevindamm wrote:
       | """Three major themes that cause "bad days" for developers:
       | tooling and infrastructure issues, process inefficiencies, and
       | issues around team dynamics. Within those issues, deeper concerns
       | were identified and are shared in the following sections."""
       | 
       | The causes will sound familiar to most developers here. The most
       | significant causes are usually outside the person's control, as
       | expected. Interestingly, "interruptions / randomness" was only
       | the sixth most significant, while the most significant cause was
       | "engineering system friction."
       | 
       | The average number of "bad days" per month is 3-5. Accounting for
       | weekends and vacation days, that's nearly 20% of the time! And
       | some report 9+ bad days per month.
       | 
       | So, if you happen to work on corp-infra or other tooling/support
       | role, and you occasionally lament that your work is not in the
       | critical path, you actually have a rather large impact if you
       | think of it in terms of helping reduce the number of bad
       | developer days.
        
         | pards wrote:
         | > if you happen to work on corp-infra or other tooling/support
         | role [...] you actually have a rather large impact [...] in
         | terms of helping reduce the number of bad developer days.
         | 
         | This, 1,000x.
         | 
         | - CI/CD pipeline needs attention: Bad day
         | 
         | - Dev env down: Bad day
         | 
         | - Infrastructure via ServiceNow: Bad day
         | 
         | - Change review board: Kill me now
        
           | thih9 wrote:
           | For people unfamiliar with "change review board":
           | 
           | > It's a group of people from the project team that meets
           | regularly to consider changes to the project. Through this
           | process of detailed examination (...) decides on the
           | viability of the change request or makes recommendations
           | accordingly.
           | 
           | https://www.projectmanager.com/blog/change-control-board-
           | rol...
        
       | austinchainy wrote:
       | The number one thing contributing to Bad Days is bloodsucking
       | managers that don't understand anything about technology and
       | would rather watch your entire life and its meaning turned to ash
       | than fix the obvious things. I learned this after programming in
       | JavaScript for several years. I'll never do it again. Ever since
       | I stopped writing code and started work at a nail salon, my life
       | is so much more relaxed.
        
       | DidYaWipe wrote:
       | I don't work in an office or on a team. Top bad-day causes I find
       | in self-employed dev situations:
       | 
       | 1. Bad or no documentation on tools or technology being used
       | 
       | 2. Defects in tools being used
       | 
       | These are so bad now that I just don't even want to be in the
       | field anymore much of the time. For either of them, you're often
       | reduced to spraying all the usual forums with a question (and it
       | takes ages to prepare a reproducible case that you can actually
       | share, if that's even possible) and then waiting and hoping. Oh,
       | and in the meantime doing the same searches over and over to see
       | if some previously hidden nugget will turn up and reveal a
       | solution.
        
       | zeroonetwothree wrote:
       | For me bad days are entirely about the people side vs the infra
       | side. If some infra is down that hurt productivity but I don't
       | feel that negative about it. I'll just do something else.
       | 
       | Meanwhile if I have too many meetings or have to deal with dumb
       | people or get criticised by someone that doesn't understand what
       | I'm doing that's actually a bad day and has big negative effects
       | beyond just that one interaction.
        
         | n_ary wrote:
         | I once got criticised by the scrum coach(master?) that she had
         | numerous complaints about me being not well suited to the team
         | and was probably out of league and would fit a far more junior
         | level. This of course gave me a very bad day and left a mark
         | for almost 6 months.
         | 
         | Needless to say, I later found out from my manager that, the
         | scrum coach thought I was spending too much time on particular
         | tickets and causing bad jira metrics for the whole team, but he
         | later explained to the scrum coach that the tasks were large
         | architectural changes or research duties, hence could not be
         | comparable to regular 10LOC bug fixes or bug triage tickets and
         | some stuff can't always be broken down into smaller tasks
         | either, as research topics need more investigation before
         | figuring out what needs to be done.
         | 
         | From then on, I have learned to safely(with caution) ignore
         | criticism from non-technical people and improved my day
         | quality.
        
           | tdeck wrote:
           | It's amazing to me that someone's whole job could be running
           | the scrum board, and that such a person would be questioning
           | _other people 's_ contribution to the team.
        
           | mistrial9 wrote:
           | this is an interesting story.. please keep in mind that
           | alternate possibilities can be considered about motivation,
           | communication and results. The specific combination of "you
           | go junior level" and "spend large amounts of time on
           | architectural aspects" are ringing a bell. As in, a cereberal
           | young engineer thinks deep thoughts, impactful or fatuous,
           | and goal-oriented managers steer in a pushy way possibly
           | including remarks of a personal nature. An observation is
           | that much to the friction-coefficient of it all, there is no
           | correct answer about refining architectural aspects versus
           | "get that task done by Tuesday" . more could be said but,
           | what really went on is now water under a bridge, so to
           | speak...
        
         | YZF wrote:
         | I agree. Bad people interactions are the worst. I can be
         | productive with a piece of paper and a pen if I have to,
         | thinking through some problems. People issues range from small-
         | ish (getting interrupted) to major de-motivation dealing with
         | inter-personal issues.
        
       | righthand wrote:
       | I worked for a company and implemented testing suites into our
       | infrastructure. My team and I spent time meeting with all the
       | various stakeholders, FE, BE, Auth, Infra, etc. Put the solution
       | in place and built out the dev tools needed, held constant
       | training with teams, answered questions when called out in org
       | meetings. Since we were building two docker images (1 the actual
       | image and 1 for proxying network connections for tests) During
       | development I asked 100 times that this would not increase cost.
       | Everyone assured me we did not have to worry because that is all
       | negotiated yearly.
       | 
       | At the end of the day we had this weird error where the test
       | suites would randomly fail. Always a different test, different
       | time of day, different engineer running into the issue. This
       | caused "bad days" for all the feature developers.
       | 
       | I kept investigating and pushing back that it wasn't my
       | implementation. Lo and behold months later it was revealed that
       | any subsequent PR would cancel the docker image built for the
       | active PR. The tests would fail because the image was getting
       | trashed. The reason this kept happening is that the QA env was
       | not actually setup to mirror the production env, as a cost saving
       | measure done much much much before my time.
       | 
       | However since engineering and infrastructure refused to address
       | the issue months ago, the dev org had built up ill will against
       | me. Everyone blamed me and instead of sitting down and still
       | fixing the issue to have a parallel environment to our production
       | env, they laid me off, and removed all my work.
       | 
       | I still have friends that work there and they still fight daily
       | about testing deployments and rolling back because they removed
       | the testing in place.
        
         | jiggawatts wrote:
         | Ah yes, the "you touched it last" or the venerable "you brought
         | us the bad news" schools of management.
         | 
         | I also love the "we'll do the meta-work that improves work
         | velocity after the work is finished. Not before! We're too busy
         | for that now."
        
           | righthand wrote:
           | Yep, we'll optimize it later infra told me. I hear it still
           | at my current employer. Optimize it later means you're
           | touching on a long ignored piece of negative tech debt.
        
       | ldjkfkdsjnv wrote:
       | Big one is whether someone higher up decides to take a look at
       | code being pushed, and nit picks every little thing to prove they
       | are maintaining quality software
        
       | siva7 wrote:
       | Meetings in the morning. Let me get my sleep first!
        
       | Smaug123 wrote:
       | Somewhat surprised by how candid the responses are - to have
       | multiple of your survey subjects say they are seriously
       | considering quitting! I enjoy that there's an entire blocker for
       | "Teams isn't working".
       | 
       | Personally my worst days are "I did a thing, rolled it out, found
       | it was seriously broken, rolled it back, and now it's 6pm and
       | that is what I did today". I couldn't see anything in their
       | report that would cover that failure mode (it's worse than
       | "couldn't get anything done", because I was demonstrably
       | incompetent at what I did do).
        
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       (page generated 2024-10-26 23:02 UTC)