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Computer Science > Software Engineering

arXiv:2410.18379 (cs)
[Submitted on 24 Oct 2024]

Title:Identifying Factors Contributing to Bad Days for Software
Developers: A Mixed Methods Study

Authors:Ike Obi, Jenna Butler, Sankeerti Haniyur, Brian Hassan,
Margaret-Anne Storey, Brendan Murphy
View a PDF of the paper titled Identifying Factors Contributing to
Bad Days for Software Developers: A Mixed Methods Study, by Ike Obi
and 5 other authors
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    Abstract:Software development is a dynamic activity that requires
    engineers to work effectively with tools, processes, and
    collaborative teams. As a result, the presence of friction can
    significantly hinder productivity, increase frustration, and
    contribute to low morale among developers. By contrast, higher
    satisfaction levels are positively correlated with higher levels
    of perceived productivity. Hence, understanding the factors that
    cause bad experiences for developers is critical for fostering a
    positive and productive engineering environment. In this
    research, we employed a mixed-method approach, including
    interviews, surveys, diary studies, and analysis of developer
    telemetry data to uncover and triangulate common factors that
    cause "bad days" for developers. The interviews involved 22
    developers across different levels and roles. The survey captured
    the perception of 214 developers about factors that cause them to
    have "bad days," their frequency, and their impact on job
    satisfaction. The daily diary study engaged 79 developers for 30
    days to document factors that caused "bad days" in the moment. We
    examined the telemetry signals of 131 consenting participants to
    validate the impact of bad developer experience using system
    data. Findings from our research revealed factors that cause "bad
    days" for developers and significantly impact their work and
    well-being. We discuss the implications of these findings and
    suggest future work.

Subjects: Software Engineering (cs.SE); Computers and Society (cs.CY)
Cite as:  arXiv:2410.18379 [cs.SE]
          (or arXiv:2410.18379v1 [cs.SE] for this version)
          https://doi.org/10.48550/arXiv.2410.18379
          Focus to learn more
          arXiv-issued DOI via DataCite (pending registration)

Submission history

From: Ike Obi [view email]
[v1] Thu, 24 Oct 2024 02:43:33 UTC (474 KB)
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