[HN Gopher] Memos: stick private notes on your email
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       Memos: stick private notes on your email
        
       Author : nopcode
       Score  : 72 points
       Date   : 2024-08-29 11:32 UTC (11 hours ago)
        
 (HTM) web link (www.fastmail.com)
 (TXT) w3m dump (www.fastmail.com)
        
       | oidar wrote:
       | Hey did this and I thought it was a good idea. Glad this is
       | getting picked up on by other email services.
        
       | AvAn12 wrote:
       | Great feature! Would love to see this in Outlook (only option at
       | work), gmail and others. Is this proprietary or some kind of
       | extension of the email spec? Cheers
        
         | AvAn12 wrote:
         | PS I'm a long-time user of FastMail for personal. Highly
         | recommended!
        
           | unshavedyak wrote:
           | Same! I adore their masked emails and email aliases, and that
           | it integrates into 1pass during signup. Really great UX for
           | email
        
         | slightwinder wrote:
         | [..]You'll find them in the Memos folder, as a reply to the
         | message your memo is attached to.[..]
         | 
         | Seems they are just normal mails in a special location.
         | Shouldn't be that hard for other clients to implement this.
        
       | alberth wrote:
       | I love Fastmail (and am a paid user) ... but don't understand
       | what problem this feature is solving.
        
         | dolni wrote:
         | Some use cases are described in the blog post.
         | 
         | I have wanted a feature like this before and worked around it
         | by replying to the email but sending the reply only to me.
        
         | slightwinder wrote:
         | It's just another way of managing notes and tasks. Attaching
         | notes and tasks directly to the mail, can result in shorter
         | workflows. I mean, information should be where it's used, and
         | mails are a very central point of some peoples' life.
        
         | callmeal wrote:
         | an immediate one for me is to track notes from phone calls to
         | support. My current process is to reply to the email with my
         | notes from the call.
        
       | voisin wrote:
       | I am a Fastmail user. I wish they would break out their Calendar
       | from their Email app so that I could easily switch between them
       | when composing emails and needing to reference my calendar (when
       | mobile, using the app). I assume this is a pretty common use case
       | - has anyone found a workflow for this?
        
         | steve_adams_86 wrote:
         | I keep a two tabs, one with my email and the other with my
         | calendar. You can also access your calendar in a side bar from
         | within the email view. Are either of those useful to you?
         | 
         | I'm not sure if I understand what your issue is, but it seems
         | like it's possible to do this.
        
           | voisin wrote:
           | Sorry, I do most of my emails from my phone or iPad using
           | their app rather than the website.
        
             | steve_adams_86 wrote:
             | I know on iOS I can swipe down on the message I'm writing
             | while writing an email (this hides the keyboard), then hit
             | the calendar icon at the bottom of the screen. From the
             | calendar view, if I hit the email icon I'm brought back to
             | the draft I was just writing.
             | 
             | I have no idea if the same convention will work on Android,
             | though.
        
             | davidbanham wrote:
             | If you add your fastmail account to iOS it'll populate the
             | inbuilt calendar and mail apps. Then you've got separate
             | apps for each in addition to the fastmail app. Use
             | whichever ones you please.
        
         | zephraph wrote:
         | The calendar is available in the sidebar (on desktop) which I
         | tend to use quite often. On mobile if you swipe down it should
         | hide the keyboard and you can switch to the calendar while
         | keeping your draft open on the email tab.
         | 
         | I generally agree that the workflow could be improved though.
        
         | PaulHoule wrote:
         | It's a pet peeve of mine that most email clients want to put
         | the calendar and email list view in places where, by default,
         | you can see one at a time. (I think Outlook started it but I
         | could be wrong)
         | 
         | If I am scheduling something I have a lot on my mind including
         | the contents of the calendar and the email, possibly other
         | emails, other things on the computer and other things that are
         | just in my head. Seeing the calendar and the email
         | simultaneously is the foundation for this. There are work-
         | arounds but these are flawed in their own way. I hate opening
         | multiple email windows in Outlook because if I do it seems
         | Outlook is going to keep opening them forever every time I open
         | Outlook.
         | 
         | Myself I use eM client as a front end for Fastmail.
        
           | jwells89 wrote:
           | I think you're right in that the trend started with Outlook,
           | but at least for a while Microsoft offered an opt-out in the
           | form of Outlook Express, which was _just_ a mail client.
           | 
           | My preference is that email and calendar are two entirely
           | separate apps, because I have my calendar open for about half
           | of the emails I compose, and the remainder of my calendar
           | usage has nothing to do with email at all. This is one of the
           | reasons I've stuck with Apple Mail + Calendar through the
           | years.
        
       | plg wrote:
       | Hey does this as well, it's a cool feature
       | 
       | https://www.hey.com/features/inbox-notes/
        
       | hungie wrote:
       | Is Fastmail hitting the point where they feel compelled to add
       | new features on top of a perfectly good email client, bogging it
       | down and slowly turning a snappy, clean experience into a morass
       | because they couldn't just let it be good and functional?
       | 
       | I hope not. I hope they are keeping it simple and clean.
        
         | ashleyn wrote:
         | Part of the implied deal I get for paying for a service is they
         | _don 't_ feel the need to enshittify it. Here's hoping this
         | will be a useful value-add.
        
         | emestifs wrote:
         | Looks like a simple and non intrusive and potentially useful
         | feature. Your concern seems unnecessary (for now). They may not
         | be perfect, but they seem to be better than most SaaS companies
         | as far as my experience with them goes. Their web app works,
         | hasnt enshitified or gotten slow, they aren't shoving AI into
         | their stuff afaik. Theyre alright imo for now.
        
           | flkiwi wrote:
           | Aside from not having quite as robust an anti-spam approach
           | as gmail (at least at the start), fastmail has been faster
           | and easier to use than gmail was for me, and that's extremely
           | high praise. Even something as obscure as setting a custom
           | color theme for the web UI is fast and painless. I thought
           | getting off gmail would be difficult but it's been a breeze.
           | (not an ad, though it sounds like one)
        
           | ghostpepper wrote:
           | I have noticed more downtime in the last few months than the
           | previous few years combined. I think they recently did a
           | server migration so hopefully it's not an indication of
           | anything more serious changing in their culture.
        
       | neilv wrote:
       | Nice, they reasonably kludged it into an IMAP folder:
       | 
       | > _If you also use another email app to access your Fastmail
       | account, such as Apple Mail or Thunderbird, you'll still have
       | access to your memos. You'll find them in the Memos folder, as a
       | reply to the message your memo is attached to._
        
         | dunham wrote:
         | Apple also does this with their "Notes" app and IMAP servers.
         | (You have to turn on "Notes" for that service in the "Internet
         | Accounts" settings panel.)
         | 
         | It looks like I still have some notes in Fastmail from testing
         | it out back in 2016. I thought IMAP as sync/storage was an
         | interesting idea at the time, but didn't get around to using
         | it. At one point I was considering it as a backing store for
         | recipes.
        
           | zimpenfish wrote:
           | > Apple also does this with their "Notes" app and IMAP
           | servers. (You have to turn on "Notes" for that service in the
           | "Internet Accounts" settings panel.)
           | 
           | Yeah, I've used this in the past to let family mark domains /
           | addresses for email whitelisting. Needed some finagling
           | because the notes are quoted-printable HTML but easy enough
           | to feed the info into rspamd via redis keys.
        
           | srockets wrote:
           | This feature in Apple's software is there so it would be
           | compatible with Exchange ActiveSync (a requirement by some
           | organizations that have installed the latter placed on using
           | the former).
        
           | tengwar2 wrote:
           | I know Notes can store in IMAP, but is there a way of
           | associating it with an email? I can't see anything.
        
       | 2-3-7-43-1807 wrote:
       | i love fastmail web ux but i hate that the fastmail app is
       | useless without internet. no browsing of cached mails.
        
         | emestifs wrote:
         | Use something like imail, thunderbird, etc? Those should all
         | work offline for browsing cached content
        
           | 2-3-7-43-1807 wrote:
           | fastmail _app_ ... APP!!1!!1!!1!1!!!
        
           | ghostpepper wrote:
           | The biggest issue with apple's Mail.app is they don't support
           | vanity domains the way Fastmail does. You can add them
           | individually but the Fastmail app lets you create one right
           | from within the compose box - you just type whatever you want
           | into the From: field.
        
       | slices wrote:
       | "private", but the Australian government can access freely.
        
         | petesergeant wrote:
         | oh no.
        
         | russelg wrote:
         | As opposed to an American service like Gmail? Does the PRISM
         | program ring any bells?
        
           | bcye wrote:
           | As opposed to numerous other alternatives from EU/Switzerland
           | maybe?
        
         | srockets wrote:
         | There are multiple ways to define "private". Some of those can
         | not be satisfied by any email service, but most don't, as
         | email, by design, is not built for those use cases[0]. -- [0]
         | https://www.latacora.com/blog/2020/02/19/stop-using-encrypte...
        
       | savolai wrote:
       | Heads up protonmail! This would give an edge. Also please allow
       | seeing the note with each message of a thread.
        
       | hs86 wrote:
       | For years, I used Fastmail alongside four other email accounts
       | with local mail clients like Thunderbird, Apple Mail, and eM
       | Client. The experience was always just okay, but recently, tasks
       | like opening messages, switching to folders with lots of items,
       | or searching became frustratingly slow. Additionally, these mail
       | clients consume more resources than I'm comfortable with, and
       | their background processes ballooning to around 2GB on older
       | devices with just 8GB of RAM was simply too much.
       | 
       | The most responsive and lightweight email experience I've found
       | is, surprisingly, the Fastmail web app. However, I hesitated for
       | a long time because using a webmail interface felt like a step
       | backward, and I dislike more vendor lock-in. (For context, I
       | already use my own domain through Fastmail.)
       | 
       | But eventually, I couldn't stand the slowdowns anymore and made
       | the switch. I used Fastmail's IMAP importer to fetch all messages
       | from my other accounts, added their SMTP credentials to Fastmail
       | for composing new emails, and enabled Fastmail's Labels feature
       | in the settings.
       | 
       | Everything is better now. Processing new messages and achieving
       | inbox zero is much faster, labels are more flexible, search is
       | nearly instant, and the resource usage of this additional Firefox
       | tab is significantly lower than running a native email client.
       | 
       | New features like Memos seem useful, but I'm still somewhat wary
       | of the increased vendor lock-in. For example, I hesitate to use
       | their 1Password integration with Masked Emails because I'm not
       | sure how much of a hassle it would be if Fastmail ever turns
       | evil, and I need to jump ship and point my domain to another
       | email host.
        
       | prirun wrote:
       | Without commenting on whether it's a good feature or not, this
       | morning I had the pop-up ad for this new feature displayed in my
       | Fastmail web page. However, it was positioned on the screen so
       | that the "Got It" link at the bottom was obscured, and the pop-up
       | captured all clicks. I could move the mouse all over the place,
       | things highlighted and unhighlighted, but the only thing actually
       | clickable (Got It) was off the screen. And the ad said something
       | about paying my utility bill online, which I don't have setup, so
       | I thought I had some kind of virus locking up my email account.
       | 
       | I really didn't appreciate this at all, and that's being
       | diplomatic about it.
        
         | meowster wrote:
         | I was momentarily confused as well. Not a feature I ever
         | thought about before, and will probably never use.
         | 
         | I'd rather have them implement something simplier like having
         | an anniversary field for contacts and that show up in my
         | calendar so I know when to mail anniversary cards.
        
           | edp wrote:
           | You made me check but there is a "birthday" field on the
           | contact form and I can display a "Birthdays" calendar with
           | events for the birthdays of my contacts.
        
             | kqr wrote:
             | For other types of anniversaries (like close friends' and
             | relatives' wedding anniversaries) I sometimes create dummy
             | contacts.
        
           | ngrilly wrote:
           | Fastmail has a birthday field that shows up in the calendar.
           | I know because I use it :)
        
       | dbuxton wrote:
       | This was one of my favorite features of Google Inbox (RIP). Does
       | anyone know of a good browser extension that can reproduce this
       | feature for GMail? Preferably one that just works with
       | localstorage rather than forcing you to put your notes in some
       | third-party service...
        
       | seeknotfind wrote:
       | I use email drafts for this.
        
         | shafoshaf wrote:
         | In GMail, I just forward the email to myself. That way it stays
         | in the thread in the exact position and doesn't clutter my
         | Drafts folder.
        
       | gxonatano wrote:
       | Those of us that check email in Emacs have long had this feature.
       | Org mode has capture functions that can take an email and make a
       | note out of it, or a todo item, schedule it, or do whatever. It's
       | amazingly powerful, and doesn't rely on some web-based software.
        
       | climb_stealth wrote:
       | I appreciate that the data is still available via IMAP. But, it
       | feels fastmail is slowly drifting towards the inevitable
       | enshittification. Maybe that is a bit harsh but still. Some
       | things that have been bothering me in recent months:
       | 
       | - It is not possible to prepay anymore. I used to have at least a
       | year's worth of credit to make sure the account doesn't lapse if
       | I get incapacitated on renewal time
       | 
       | - If a paid account stops, the email address eventually becomes
       | up for grabs for someone else
       | 
       | - The monthly calendar view does not scroll smoothly anymore.
       | Instead it now jumps to full days or months and it makes
       | scrolling through it a badly jagged experience. It used to be so
       | smooth and the best calendar view of any service, ever. Now, it's
       | just as annoying as everything else.
       | 
       | - The calendar view now greys out the month that isn't current.
       | Again making scrolling through the year a worse experience.
       | 
       | I'm sure there are justifications for all changes. But for me
       | things like this make me go from "Fastmail is awesome!" to "Meh,
       | it's email and it's alright". Saying that as someone who has been
       | a paying user for many years.
        
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       (page generated 2024-08-29 23:01 UTC)