Post AcRGOCyBKzuD0QQBFY by ignaloidas@not.acu.lt
(DIR) More posts by ignaloidas@not.acu.lt
(DIR) Post #AcRGO5RfJUjhfY9c5w by TechConnectify@mas.to
2023-12-03T16:27:52Z
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I really hope y'all understand I'm trying to improve the experience here and in so doing make this a healthier and more attractive place to be.I didn't want to be a squeaky wheel but you know what they say...
(DIR) Post #AcRGO6d2ufQxL8UDTM by Pxtl@mastodon.social
2023-12-03T16:38:40Z
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@TechConnectify have you filed any of this in the GitHub repo? Talked to Gargron about it?
(DIR) Post #AcRGO7dn9NcmTjqKH2 by JustinH@twit.social
2023-12-03T16:50:40Z
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@Pxtl @TechConnectify Still waiting on that call back from Mastodon Systems Incorporated customer service dept.
(DIR) Post #AcRGO8fxIowvgjrZHk by TechConnectify@mas.to
2023-12-03T16:53:13Z
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@JustinH @Pxtl okay, and I'm sorry for bringing the example I'm going to bring up, and feel free to feel less of me as a person.When I would tag YouTube creators on Twitter and tell them I was having a problem, you know what would happen a lot? The human person tweeting at me would tell me "I appreciate your feedback! Please go fill out this form and make that feedback again."And you know what this felt like? Passing off the problem to someone else.
(DIR) Post #AcRGO9ipPcqEvwDNOy by TechConnectify@mas.to
2023-12-03T16:54:20Z
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@JustinH @Pxtl if you are going to insist that I need to file a GitHub repo or whatever the heck I'm supposed to do in order to get my problems believed or listened to, it's pretty maddening.There are people listening to me, I am talking to you now, there are many, many other people who are seeing many, many other people express these problems.I would hope that would be enough to get some balls rolling. Otherwise, this is maddeningly bureaucratic.
(DIR) Post #AcRGOAaiBHwXd3QPOC by JustinH@twit.social
2023-12-03T16:57:48Z
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@TechConnectify @Pxtl The github repo *is* the feedback form...https://github.com/mastodon/mastodon/issues
(DIR) Post #AcRGOBKRRGWTusovfU by TechConnectify@mas.to
2023-12-03T16:59:06Z
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@JustinH @Pxtl I know! I don't think you understood what I was saying AT ALL
(DIR) Post #AcRGOCFrzkSamzgnBI by TechConnectify@mas.to
2023-12-03T17:01:59Z
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@JustinH @Pxtl let me put it another way. I don't use GitHub. I don't even really know much about what it is! I ran into it at one point in the past working on some 3D printing thing and from there it has been in my brain as a weird fiddly thing for nerds.So. You are asking me to go into a space that I'm not familiar with and, with no agency at all, submit some form so that hopefully somebody somewhere else will understand what I'm saying and take action.Do you understand the friction here?
(DIR) Post #AcRGOCyBKzuD0QQBFY by ignaloidas@not.acu.lt
2023-12-03T17:03:22.940Z
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@TechConnectify@mas.to @JustinH@twit.social @Pxtl@mastodon.social That's where the developers prefer to get their feedback. You want to work with the developers or against them?
(DIR) Post #AcRGSs7kGkH3nm7OmO by penguin42@mastodon.org.uk
2023-12-03T17:04:15Z
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@TechConnectify Have you tried connecting more with others with lots of followers? Trying to find some commonality among those of you might find some common requests rather than you looking quite so odd.
(DIR) Post #AcRHTYZmX5h5Q37ezY by TechConnectify@mas.to
2023-12-03T17:06:19Z
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@ignaloidas @Pxtl @JustinH I'd like developers to respect users a little more, frankly.Frankly, it's astounding to me that people don't understand what this feels like.
(DIR) Post #AcRHTZYOtiBQS3U4Tg by ignaloidas@not.acu.lt
2023-12-03T17:15:37.425Z
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@TechConnectify@mas.to @Pxtl@mastodon.social @JustinH@twit.social And the developers would like their users to respect them more.None of the fediverse projects have enough money to have a "social media manager" that would go looking over the medias for complaints about the software and file them into the internal developer tracking systems. The projects have maybe 3 paid positions at most, they simply cannot afford that. They ask the users to, instead, file it into the tracking system themselves. In exchange, you get transparency to the process.Of course, if you're umwilling to do that, you could just pay for somebody to do that for you. Or complain publicly but with clout, I guess that seems to work too.
(DIR) Post #AcRLhqHzs840E5s50C by firecat@mstdn.social
2023-12-03T17:55:09Z
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@ignaloidas @TechConnectify @Pxtl @JustinH well no, the problem the development team is having is themselves not money. They don’t plan ahead and don’t know the future problems they created. They need someone who is not a developer but a manager who can help plan for them while they can work.
(DIR) Post #AcRLhrEqLL8RAbP4j2 by ignaloidas@not.acu.lt
2023-12-03T18:03:00.248Z
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@firecat@mstdn.social @TechConnectify@mas.to @Pxtl@mastodon.social @JustinH@twit.social Well that's part of the problem. Part of that is because there's not enough money for that. But in reality somebody simply needs to step up to take that position, and very rarely somebody does. The couple open source projects that have such people value them greatly, and if possible, do give them a paid position as a priority. But as I said, that's quite rare, and AFAIK no fediverse project really has that.