Post AW5f2uYLcuJLMAe1ZY by themodestokid@zirk.us
(DIR) More posts by themodestokid@zirk.us
(DIR) Post #AW1pjhVAFUCKEwMGMy by lauren@mastodon.laurenweinstein.org
2023-05-25T23:24:00Z
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The HBO Max to Max transition was a quintessential example of how NOT to handle a service/app upgrade. First, the HBO Max app stops working, telling you to install the new Max app. This means of course you will have to uninstall the old app manually from your TV to regain the space. Then you have to install the new app and get it into a visible position, and discover -- wheee! -- that you have to login all credentials again from scratch on all devices and reassociate all devices/TVs. And when you're done with all this what do you have? An app that looks essentially identical to the old one, except it says "Max" instead of "HBO Max" and is blue instead of purple. Talk about amateurs.
(DIR) Post #AW1pygTAMvaxNlZHjU by escarpment@mastodon.online
2023-05-25T23:26:47Z
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@lauren It is a headscratcher. I was somewhat surprised that it remembered my credentials in the new app- I didn't need to log into Max on either phone or Apple TV.
(DIR) Post #AW1q5K3Y6BuHtcke0G by lauren@mastodon.laurenweinstein.org
2023-05-25T23:28:01Z
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@escarpment On Chromecast with Google TV, Android TV, Android devices, and Linux, it all had to be redone from scratch. Ask me how I know.
(DIR) Post #AW1q8c4JaNjUd4g8WG by escarpment@mastodon.online
2023-05-25T23:28:25Z
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@lauren Ha I believe you!
(DIR) Post #AW1qO1Xl9XjJywndVA by arvrrob@twit.social
2023-05-25T23:31:21Z
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@lauren That was not my experience. They gave me a button to install it after I opened the old app. I was even logged into the profile I was using.
(DIR) Post #AW1qT6QCRZqmYigXx2 by lauren@mastodon.laurenweinstein.org
2023-05-25T23:32:17Z
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@arvrrob On what devices?
(DIR) Post #AW1qmZqVGl4LJpH61Y by mikey@friendsofdesoto.social
2023-05-25T23:35:48Z
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@lauren Roku seems to have been more transparent, but you did have to login again, and everyone's profile pictures were lost.
(DIR) Post #AW1rviLr7AUcG7rP9c by arvrrob@twit.social
2023-05-25T23:48:36Z
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@lauren Chromecast w/ Google TV 4K
(DIR) Post #AW1rxgDvzqeAEt5nkG by arvrrob@twit.social
2023-05-25T23:49:06Z
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@lauren And a Pixel 7 Pro
(DIR) Post #AW1sUNTciabXeX1S7M by BoredomFestival@sfba.social
2023-05-25T23:54:52Z
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@lauren ...but it wasn't even an upgrade, it was a "let's rename this just for the hell of it" as far as I can tell. Seems like a page right out of Google's chat-app strategy,
(DIR) Post #AW1t6WI2OpZvzSn5u4 by jhhv@ieji.de
2023-05-26T00:01:15Z
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@lauren Thankfully Max inherited my log-in credentials so that was avoided, but completely agree. Maybe because I uninstalled HBO Max after Max set-up or my Shield TV Pro is doing better than I give it credit for.
(DIR) Post #AW1tqZ7SDEVI5OnSHQ by kfarinsky@masto.ai
2023-05-26T00:10:06Z
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@lauren I have a nvidia shield and installed Max before removing HBOMax. It was a smooth transition, automatically picking up the old credentials. It does seem like the Max UI is a bit more responsive, too.
(DIR) Post #AW1w8oib9bJLaR093o by dfrancis@mstdn.social
2023-05-26T00:35:50Z
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@lauren Why should the software transition be any less of a Mongolian clusterfuck than the business transition? In a few years this will all go into a textbook under "what NOT to do". 😛
(DIR) Post #AW1yeC4IaZQgtIEzmS by dricibone@hachyderm.io
2023-05-26T01:03:51Z
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@lauren You almost have to wonder if this is intentional: "How many people are too lazy to jump through all these hoops *and* too lazy to cancel their sub? Margin!"
(DIR) Post #AW1zlVhY5l1nlMeW24 by planettimmy@mastodon.gamedev.place
2023-05-26T01:16:25Z
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@lauren What gets me is it's only a couple of years since we last had to do exactly the same thing with the change from HBO to HBO Max.My theory is that it's all a cynical plot to screw some people out of residuals or something like that
(DIR) Post #AW216c69bTwDdbmuf2 by ajbobo@twit.social
2023-05-26T01:31:20Z
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@lauren I had to install MAX separately on my phone (Pixel 4a) and then log in again. I really don't know why this couldn't have been an in-place update.
(DIR) Post #AW24XXKnisSQXpAVkW by TonyJWells@mastodon.social
2023-05-26T02:09:54Z
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@lauren Have you seen 'W1A', the BBC dramedy about the BBC. They bring in a branding company who decide to drop 'BBC' from the BBC Three channel, and come up with variations on 3, like a triangle or III. The actual BBC then renamed the channel to II!, also moved it online only. Then moved it all back again. https://www.thedrum.com/news/2016/01/04/bbc-marketing-head-admits-w1as-satirical-rebrand-cursed-new-bbc-three-logo
(DIR) Post #AW24tarhHE1Dri4aJM by lauren@mastodon.laurenweinstein.org
2023-05-26T02:13:58Z
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@TonyJWells No I haven't, but that sounds about right!
(DIR) Post #AW25IiKaehGyGCZ90q by Waterloo2@mstdn.party
2023-05-26T02:18:29Z
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@lauren shit show I called and cancelled
(DIR) Post #AW25ZONA77iNHbinZo by Waterloo2@mstdn.party
2023-05-26T02:21:30Z
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@lauren and it's network TV one release per week it's not streaming
(DIR) Post #AW26hBKyYvzf7qyePI by lauren@mastodon.laurenweinstein.org
2023-05-26T02:34:03Z
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@Waterloo2 My only interest is classic films, really.
(DIR) Post #AW27Mv4TQiXOq7A0zQ by lauren@mastodon.laurenweinstein.org
2023-05-26T02:41:37Z
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@TonyJWells Are you familiar with the NBC Network logo fiasco of many years ago?
(DIR) Post #AW281nFlOxE8SvvoOW by TonyJWells@mastodon.social
2023-05-26T02:48:54Z
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@lauren Nope, I do remember when the Royal Mail (aka UK USPS) decided to rebrand to Consignia, and back again 2 years later, rather than invest in improving the service.
(DIR) Post #AW2FFmzrqoWbP67JtQ by OhioSQ@ohai.social
2023-05-26T04:09:53Z
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@lauren We finally decided to start Succession….and now this.
(DIR) Post #AW2VEyECCtHdDIRzXc by WalkWalkWalk@mstdn.social
2023-05-26T07:09:05Z
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@lauren They added a bunch of crap shows from Discovery Channel to the app. You can’t remove them, so it’s hard to tell what may be decent or not. Also, you just know they’re soon going to charge extra for those shows we never want to see. At that point, I’ll probably spend my HBO streaming $$ elsewhere.
(DIR) Post #AW2hAeaAVQ4KZjR5km by enmodo@mastodon.social
2023-05-26T09:22:42Z
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@lauren I guess I was fortunate that my HBO Max account was tied to my Google account so on installing the new one it magically just worked. That or the old app dropped some cookies that let the new one keep working.
(DIR) Post #AW5eurbGin9NsjAoLY by themodestokid@zirk.us
2023-05-27T19:41:41Z
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@lauren We're still using Hbomax on Roku and reckon we need to change soon/dreading it
(DIR) Post #AW5f11SGzgvsBRu1MO by lauren@mastodon.laurenweinstein.org
2023-05-27T19:42:49Z
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@themodestokid At some point soon it will stop working and force you to genuflect and update.
(DIR) Post #AW5f2uYLcuJLMAe1ZY by themodestokid@zirk.us
2023-05-27T19:43:06Z
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@lauren whee
(DIR) Post #AW5f9EpFAOkHy5Z3Ka by Green_Footballs@mastodon.social
2023-05-27T19:44:16Z
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@lauren On the Samsung M8 TV, you can’t even remove the HBO Max app. You have to first find the new app somehow, install that, then move it into a place where you can easily see it and move the other one out. It took me an hour of wasted time figuring all this out.
(DIR) Post #AW5fFqhdFkGvBD9lOC by lauren@mastodon.laurenweinstein.org
2023-05-27T19:45:30Z
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@Green_Footballs Permanent waste of limited storage space. Very nice.
(DIR) Post #AW5fLtuiEAYMsNA0LA by themodestokid@zirk.us
2023-05-27T19:46:34Z
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@lauren Just went and checked, looks like my daughter already switched it for us! thank heavens for small favors
(DIR) Post #AW5ggMCWriGYLyoPpo by lauren@mastodon.laurenweinstein.org
2023-05-27T20:01:24Z
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@lori Care to share some examples where you feel I have been "pretty pro-IP"?
(DIR) Post #AW5hz4TZ5jBMptGg7M by ATyj8GNyvVJIXkGeLA.lori@cambrian.social
2023-05-27T20:13:40Z
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Perhaps I'm conflating pro-IP with anti-piracy. There are a lot of nuanced views in that conceptual neighborhood. I've tried on some of them for size (having been until recently a fanatical copyleftist), but haven't yet found anything that feels to me like a good answer.
(DIR) Post #AW5hz5RTUz6XphIWUy by lauren@mastodon.laurenweinstein.org
2023-05-27T20:15:52Z
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@lori I feel that creators should be compensated for their efforts if that is the model that they wish to use.