Post ASK7I26ig1nfBZs68O by pvh@merveilles.town
 (DIR) More posts by pvh@merveilles.town
 (DIR) Post #ASK7I26ig1nfBZs68O by pvh@merveilles.town
       2023-01-31T19:10:39Z
       
       0 likes, 1 repeats
       
       Just found out Heroku's data team deleted a bunch of users' free databases with no backups and no notification and I am utterly aghast.
       
 (DIR) Post #ASK7I3lAX7kYJJnuoy by pvh@merveilles.town
       2023-01-31T19:12:43Z
       
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       It's one thing to shut down free usage. I think it's shortsighted, but I understand business goals change. But losing users' data permanently is beyond the pale. I hope the team is able to find some backups and restore them.
       
 (DIR) Post #ASK7I5DD8Lm6oZvpAW by pvh@merveilles.town
       2023-01-31T19:15:10Z
       
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       I mention this not because I want to rag on the team but because I want every single person out there who has custody of someone else's data to swear themselves a personal oath that they will do everything in their power to prevent losing a users' data. Design for it from day one. When things go wrong, go to any length.
       
 (DIR) Post #ASK7I6cPu7X1B2jT60 by pvh@merveilles.town
       2023-01-31T19:16:08Z
       
       0 likes, 0 repeats
       
       I remember Maciek on Heroku's Data Team hand-editing binary pages of Postgres data to help a user recover when a series of cascading failures meant everything went wrong.
       
 (DIR) Post #ASK7I86wM7Xdo01MJM by pvh@merveilles.town
       2023-01-31T19:23:33Z
       
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       When Amazon shut down an entire third of us-east-1 "dirty" due to generator failure it took us days of 'round the clock work and then weeks of follow-up to make things right but we got every single user their database back.