Post APqwt7gwWcF4Buty8u by pwinn@qoto.org
 (DIR) More posts by pwinn@qoto.org
 (DIR) Post #APqD638kABh3wp8BrE by Gargron@mastodon.social
       2022-11-21T21:36:29Z
       
       0 likes, 3 repeats
       
       There were two notable moderation incidents on mastodon.social and mastodon.online in the past 24 hours that I would like to address. In the first, a post was wrongfully removed due to a report claiming it contained a dogwhistle, and in the second, a person was wrongfully suspended due to a report claiming it's an impersonator. Both were undone and apologies issued.
       
 (DIR) Post #APqDDRpSli06Xwdm1w by Gargron@mastodon.social
       2022-11-21T21:36:41Z
       
       1 likes, 5 repeats
       
       The moderation team is bigger than ever and so is the amount of reports we have to process. We're dealing with unprecedented growth despite having closed registrations on these servers weeks ago. Some false positives are unavoidable, but we understand these mistakes are upsetting and unacceptable, and we are trying to do better. Luckily all moderator actions can be appealed and reversed.
       
 (DIR) Post #APqDo1YtOOLrnKKZ4y by vesperto@gladtech.social
       2022-11-21T21:37:53Z
       
       0 likes, 0 repeats
       
       @Gargron If you say so.
       
 (DIR) Post #APqDo1uW5zeIsORpmi by K8TDidToo@ioc.exchange
       2022-11-21T21:44:56Z
       
       0 likes, 0 repeats
       
       @vesperto @Gargron We are perfectly able to use mute and block. MOST of us know you are doing your best. Others will be blocked or muted and unhelpful
       
 (DIR) Post #APqDpoBK6uS8sN9oFk by charvaka@hivemind.plus
       2022-11-21T21:40:46Z
       
       0 likes, 1 repeats
       
       @Gargron Glad to see you address the issue and even apologize. That's a welcome difference compared to what I am used to from the bird site.
       
 (DIR) Post #APqDrEEYjbKTxtLdVw by AnirbanM@mastodon.social
       2022-11-21T21:38:51Z
       
       0 likes, 1 repeats
       
       @Gargron I appreciate this response which conveys humility and accountability. Thank you!
       
 (DIR) Post #APqwt7gwWcF4Buty8u by pwinn@qoto.org
       2022-11-22T06:06:40Z
       
       0 likes, 0 repeats
       
       @Gargron Will you be restoring qoto.org to joinmastodon next, and investigating the false accusations against them?
       
 (DIR) Post #APqwt87Ax5E3VHAv20 by freemo@qoto.org
       2022-11-22T06:10:04Z
       
       0 likes, 0 repeats
       
       @pwinnAt this point I doubt he cares about any instance other than his own… “optics” as he puts it.@Gargron
       
 (DIR) Post #APrePzxYac5bnPayGW by thekat03@mastodon.tod.net
       2022-11-21T21:49:29Z
       
       1 likes, 0 repeats
       
       @GargronThank you for your honesty. This sort of transparency is not something we would get on Twitter or Facebook. The moderators are human, and thus can make mistakes. My hope we we can all learn to be better, so that these sorts of mistakes, which inevitably hit minorities hardest, don't happen again.
       
 (DIR) Post #APw4A1cvztdXm4piG8 by mareklach@mastodon.xyz
       2022-11-24T17:25:10Z
       
       0 likes, 0 repeats
       
       @Gargron Suspending @thegrayzone@mastodon.social should also be considered a pretty big moderation mistake. It's an important alternative opinion site. Let's not play Wikipedia here.