Post AJMC6x3FySHWWGrJ3Y by mike_mattatall@twit.social
(DIR) More posts by mike_mattatall@twit.social
(DIR) Post #AJM8zkSE71XjYnPbNI by mike_mattatall@twit.social
2022-05-11T22:10:52Z
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@leo I was listening to Sunday's Tech Guy this morning, and I was empathizing with your Google support experience. I've been waiting for them to resolve a faulty gift card ticket for three weeks. Then, I reached out again through Google 1 support this morning and it was a completely different experience. They were responsive and resolved the problem right away. Makes me think that they don't have good time zone coverage as I am on Atlantic time and contacted them early in my day.
(DIR) Post #AJM8zoJrk3ERY1Wytk by leo@twit.social
2022-05-11T22:16:53Z
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@mike_mattatall How funny. I just had a similar experience. I had to close my YouTubeTV account and create a new one, but all is resolved now.
(DIR) Post #AJMBcdngz6MY7s7qQS by mike_mattatall@twit.social
2022-05-11T22:46:19Z
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@leo I still have one problem that might be related to what you were talking about on Sunday. I have a Google Play balance that it won't let me use because it thinks I'm not in Canada (which I am). Their "higher tier" support is working on it ... I spent 2.5 hours on a chat with them today and it isn't worked out. I was able to pay for YouTube Premium with my balance no problems, but it wouldn't accept it for Google 1 storage. Overall though, still a positive experience today.
(DIR) Post #AJMC6x3FySHWWGrJ3Y by mike_mattatall@twit.social
2022-05-11T22:51:51Z
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@leo Maybe they were just on their "A" game today because of I/O. 🙂