Post 9onxmAJ174NqD2eLWi by rizele@niu.moe
 (DIR) More posts by rizele@niu.moe
 (DIR) Post #9onvf6UOhj9yRBTh5s by jeffcliff@niu.moe
       2019-11-10T02:04:29Z
       
       0 likes, 0 repeats
       
       > Hi there, our Loyalty Care chat is closed for the evening and will be opening back up tomorrow morning from 7am until 6:00pm PST.> Thank you for your understanding and we look forward to helping you soon!I have been on hold trying to get through to these guys pretty much since i woke up. it's now 9pm.  This is the 3rd day I've wasted on cancelling Shaw service.
       
 (DIR) Post #9onw13Lb4Bnp40pNpY by Chuculate@niu.moe
       2019-11-10T02:08:27Z
       
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       @jeffcliff I alway say: "Many windows to sign up, one to pay" or sign out in your case u.uI feel for you. I hope you stop suffering them soon.
       
 (DIR) Post #9onw6FeAlRzKerzlUO by jeffcliff@niu.moe
       2019-11-10T02:09:24Z
       
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       @Chuculate this is why it's important that my province continues to run an internet service provider, that is focused on actually providing a decent service with high quality customer service.  If it's ever privatized...this is what everyone will have to endure
       
 (DIR) Post #9onxmAJ174NqD2eLWi by rizele@niu.moe
       2019-11-10T02:28:11Z
       
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       @jeffcliff @Chuculate Do they have a physical office near you?  Last time I had to cancel cable I took all the equipment and plopped it down on the counter in front of them.  No arguments or delays after that.
       
 (DIR) Post #9onyinuxzhaprNMTqK by Chuculate@niu.moe
       2019-11-10T02:38:45Z
       
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       @rizele @jeffcliff That seems to be the mos time-efficient approach nowadays.
       
 (DIR) Post #9onyxDn4b4Ti9mXneq by jeffcliff@niu.moe
       2019-11-10T02:41:23Z
       
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       @rizele @Chuculate they do, and i went there.  And they told me i had to call the call centre before I gave them the modem.  It's about an hour bike ride there / an hour back in the -22 windchill and they aren't open on sundays.
       
 (DIR) Post #9onzQWP8TBxaHiJq6q by crlf@niu.moe
       2019-11-10T02:46:39Z
       
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       @jeffcliff @rizele @Chuculate Perhaps go there again and call the call center from the front desk. Refuse to leave until you get through. They probably can't do anything to speed it up but at least you're wasting other people's time too.
       
 (DIR) Post #9onzm8LaavKO2kxvcW by jeffcliff@niu.moe
       2019-11-10T02:50:34Z
       
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       @crlf @rizele @Chuculate i might do that yet.  but it would have to wait until next saturday, since i work during the week