Post 9mxCpu0W6XgCj2Rids by nbering@infosec.exchange
(DIR) More posts by nbering@infosec.exchange
(DIR) Post #9mt2kQNX3mNtDB7Yci by leip4Ier@infosec.exchange
2019-09-13T17:33:16Z
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was asked to set up asterisk/freepbx at work (moving from another server). i just started, but already hate it, ip phones are terrible, even if asterisk maybe isn't >_>
(DIR) Post #9mt31B6584mUjvwnAm by Wolf480pl@niu.moe
2019-09-13T17:36:17Z
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@leip4Ier worse than printers?
(DIR) Post #9mt4MPwdDmnWpADcTA by leip4Ier@infosec.exchange
2019-09-13T17:51:19Z
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@Wolf480pl fortunately, i'm not a system administrator (i just happen to be able to use linux, that's why they asked me to do it...), so i've never had to deal with printers! (except once, not at work, but it was an impossible to accomplish task)
(DIR) Post #9mu2ZknezIGKWJDJey by nbering@infosec.exchange
2019-09-14T05:06:01Z
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@leip4Ier Been there, too. We ended up using a commercial plugin to handle provisioning via DHCP options and I think it was TFTP?It’s been a few years, but somehow I doubt it’s changed a lot.It was definitely better than not having an on-site PBX because we had limited bandwidth so local extension calls not leaving the LAN improved call quality overall.
(DIR) Post #9mxCptpsk5AmC3TE48 by nbering@infosec.exchange
2019-09-14T05:08:38Z
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@leip4Ier For a family business where the busy main line rang in the business owner’s house... it was also very nice to be able to set features like office hours. Especially on holidays.
(DIR) Post #9mxCpu0W6XgCj2Rids by nbering@infosec.exchange
2019-09-14T05:17:58Z
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@leip4Ier I refer to it in the past-tense because it’s still there, but I’m not. It was a frustrating but ultimately very rewarding project, though. It’s remarkable the useful things you can do once you own your local telephony stack.I had built a booking service for school tours. I added a button to the details page… wen you clicked it, the web app talked to asterisk and connected a call between the user’s desk phone and the customer’s number.
(DIR) Post #9mxCpuHt3xZfauZaiW by leip4Ier@infosec.exchange
2019-09-15T17:45:07Z
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@nbering oh, i see! interesting. yeah, all the freepbx manuals i've seen suggest using endpoint manager, which is a paid plugin, and few talk about other ways to set it up. yet i think i'd have similar problems with that plugin, too, they seem to be more about the phones than asterisk itself.
(DIR) Post #9mxD6uGwNB5MTCEiZc by leip4Ier@infosec.exchange
2019-09-15T17:48:13Z
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@nbering as for having a local pbx, boss wanted to move to a cloud service instead, but later it turned out that the sales department of one of our sip trunks was lying and didn't in fact offer a cloud pbx :/ which is well, unbelievably bad of them, they told boss that we wouldn't need any local hardware if we used their services.
(DIR) Post #9mxFaC7JJ0Uc7WpE36 by nbering@infosec.exchange
2019-09-15T18:15:55Z
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@leip4Ier That’s brutal. We had similar issues with VoIP vendors. We went with someone small and within our Canadian province.We were having crazy latency issues. Turns out they were back-hauling to a Rackspace server in Texas.While troubleshooting, they insisted it was our router - which was a premium Cisco for Small Business box. They charged us to replace it with a residential router that they flashed with DD-WRT.In the end, we switched to Voip.ms and things got much better.
(DIR) Post #9mxFoQ8txHpnfsLwyu by leip4Ier@infosec.exchange
2019-09-15T18:18:30Z
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@nbering ugh, so i guess things in general aren't good in this sphere, and it isn't really about us being unlucky :x
(DIR) Post #9mxG226G8rD9A5bl2W by nbering@infosec.exchange
2019-09-15T18:20:57Z
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@leip4Ier Ya... lots of snake oil salesmen. Watch out for people who want to do things for you or insist on certain hardware.At the end of the day, it’s not much harder than figuring out router configurations if you use FreePBX, Voip.ms (which is like a wholesale service - cheap and self-serve), and some simple SIP devices like Cisco, or we used Grandstream.
(DIR) Post #9mxGTaXcCLxNnXXioC by leip4Ier@infosec.exchange
2019-09-15T18:25:56Z
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@nbering thanks for advice! also we too use grandstream phones and they seem to not apply configuration changes without a reboot. even though they claim to have saved the new settings! so on friday, i was like, update phone config, reboot, wait two minutes, see logs, update asterisk config, restart it, wait two minutes.. rinse and repeat.
(DIR) Post #9mxGaHRFcUS4Zyl00O by nbering@infosec.exchange
2019-09-15T18:27:08Z
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@leip4Ier Ya. I think getting going we had similar annoyances. The endpoint manager helped a lot because it had a better idea of what all the settings were.