Post 9iWymntkQ6MQC9JRuC by 0x11de784a@octodon.social
 (DIR) More posts by 0x11de784a@octodon.social
 (DIR) Post #9iWwu27viTp8RYGXqa by 0x11de784a@octodon.social
       2019-05-06T10:00:06Z
       
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       The support person I'm writing emails with regarding a question about a device's specification just doesn't understand my question :( I don't want to be a jerk or say something that gets the support person in trouble with their boss. Guess I'm going to try to speak to support from another country, maybe that will work.
       
 (DIR) Post #9iWymntkQ6MQC9JRuC by 0x11de784a@octodon.social
       2019-05-06T10:33:18Z
       
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       @hcs If I get it right, it's actually the head of German customer support. But the question is very technical for what I imagine a rather non-technical customer base.