Subj : Re: RE:BBS on Cell Hotspot
To   : LEE GREEN
From : Kurt Weiske
Date : Mon Feb 17 2025 10:03 am

-=> LEE GREEN wrote to Ward Dossche <=-

 LG> I am waiting 10 days for them to show up, AT&T doesn't care about their
 LG> DSL and landline users they want them to upgrade to the latest and
 LG> greatest.

 "Never attribute to malice what you can attribute to organizational
 ineffectiveness and monopoly mindset"

 (Massively paraphrased from someone else...)

 AT&T isn't great with their latest and greatest, either. My next-door
 neighbor has AT&T Fiber, and because of our street layout, he has a
 long run from the utility pole to his house. There's quite a bit of
 slack in the line, which means once a year a passing moving truck takes
 his fiber down.

 He calls AT&T, and within their 4 hour reponse window, a guy with an
 AT&T fleet subcompact car comes out, says "Yep, your fiber's cut, we
 need to roll a truck". They've stopped the response clock with the guy
 in the car. 4-5 days later, a truck rolls and fixes the fiber.

 Their "permanent" fix was to throw the fiber over the comcast cable
 line on the pole to give it a little more height. That'll work until
 the fiber degrades from rubbing against the Comcast wire.

 I've wanted to get AT&T fiber, as I need the upload speeds and lack of
 bandwidth cap, but I'm concerned about the run to my house. I think I
 might be OK if they can be convinced to do less than the absolute
 minimum to get the fiber to my house.

 I'm not confident of that.


 
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