Dilbert - 2003-08-03 -
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(IMG) 2003-08-03
"I have some disturbing news." "We outsourced our customer-service
function to India a few years ago." "So?" "Apparently, they
subcontracted the job to Mexico." "Then Mexico subcontracted to
Vietnam, who subcontracted to the Philippines.." "..Who subcontracted
it to us." "It turns out that we're the lowest-cost provider because
we lie about our hold times." "In summary, we pay ourselves to hose
ourselves." "Are you thinking what I'm thinking?" "We should raise
our prices?"
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