Dilbert - 1999-11-03 - 
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 (IMG) 1999-11-03
       Designing a Call Center   Catbert: Give the employees six minutes of
       bathroom breaks per shift.  The Boss: Tiny cubicles and we'll monitor
       calls and have incompatible objectives such as speed and customer
       service. = Wally: Hows the project going?  Dilbert: Im still
       collecting the abuser requirements.
       Tags :