Troubleshooting Voice Channels On Discord

blackmage says

- make sure the headset/mic is plugged in properly (mic to the mic plugin, headset to the headset plugin)
- if it's a usb mic/headset check device manager window in windows settings to ensure its connected, also mic/sound settings in volume settings in the taskbar
- in discord, go to settings --> voice & video and at the top ensure that your mic/headset is the correct option selected
- test it using the "Mic Test" option just below where you selected your mic and speakers/headset for input and output
- if the mic/headset is showing up as moving the mic test bar then you're good to go in any voice channel in discord
- check the option for "Input Mode" in voice & video, just below the Mic Test, if it is voice activity then there is nothing to worry and her voice should pick up when talking; if it is push to talk make sure to      check which key bind is being used for it and change if necessary to something easy to remember and use. 
- if everything checks out with the mic and is shows to be working, join a voce channel and look in the bottom left corner of discord where you account name and status is, make sure the mute option is not on for your mic (microphone icon struck through), if it is click the mic icon and you're now unmuted and should be good to go.
- if the voice is laggy for whatever reason try turning the voice suppression off (above the mute/deafen icons, bottom left, soundwave icon should be struck through to show turned off) this can use extra bandwidth be a source of lag. 
- if after this she is still not able to talk, check in the top portion of discord to see if there is a banner saying something along the lines of "Please turn on 2FA for moderation in this server", you can choose to either have a list of backup codes, or a 2FA setup on your phone (Authy, Google Authenticator, Last Password, Discord Mobile  App) once you have it setup the banner should no longer be there and she should be good to go from there out.