Self-hosted opensource app for ticketing system reddit / selfhosted ---------------------------------------------------------------------- MoneyBag4705 · 2023-12-16 04:47 My first post here. Do any of you guys know an open source self hosted option for a ticket system similar to eventbrite, ticketmaster etc ..? ---------------------------------------------------------------------- GlumKnowledge5933 · 2023-12-16 05:18 Itop para mi es la mejor por el control de activos y demás acciones que tiene ---------------------------------------------------------------------- clrksml · 2023-12-16 05:20 https://alf.io/ ---------------------------------------------------------------------- literal_garbage_man · 2023-12-16 06:02 This is awesome. Thank you ---------------------------------------------------------------------- yetisbey · 2023-12-16 06:30 [otrs](https://otrs.com) ---------------------------------------------------------------------- revereddesecration · 2023-12-16 06:41 Any reason you wouldn’t just use Humanitix? What’s the benefit of self hosting here versus using a mature service? ---------------------------------------------------------------------- skaramuz666 · 2023-12-16 07:18 https://pretix.eu/ ---------------------------------------------------------------------- mrXmuzzz · 2023-12-16 09:29 Wow that looks so tood ---------------------------------------------------------------------- sensible_centrist · 2023-12-16 09:47 Plenty! ---------------------------------------------------------------------- revereddesecration · 2023-12-16 10:14 That’s a cop out answer, can you at least list a couple? ---------------------------------------------------------------------- ExcessiveEscargot · 2023-12-16 10:55 You're asking about the advantages of self-hosting on a self-hosting subreddit? If you don't know, look up the answer instead of asking someone else to answer for you. ---------------------------------------------------------------------- revereddesecration · 2023-12-16 11:19 If you think the question doesn’t make sense, you might just be missing the point. I could list my self hosting credentials but let’s just skip that part. I know how this works. Just because a self hosted alternative exists, does not guarantee that using it is the best solution to your problem. ---------------------------------------------------------------------- ExcessiveEscargot · 2023-12-16 11:50 It makes sense to me and I get what you're actually asking, but read literally I answered appropriately. Nobody is claiming it's the best solution across the board; whether or not it's the best solution for you is something that only the individual can answer for themselves. Do \*you\* begin to see why you got the responses you did? Your question is at once both too specific and too vague. ---------------------------------------------------------------------- RIP_RIF_NEVER_FORGET · 2023-12-16 12:02 HESK A simple php script that's still updated and maintained on php junkyard. I've deployed hesk to several locations now and the techs love it ---------------------------------------------------------------------- revereddesecration · 2023-12-16 12:39 Nobody bothered to try to answer my question, so I can only assume nobody has actually tried using a self hosted solution to run a ticketed event. I’ve run ticketed events. You don’t want the system having any issues, from when tickets go on sale to the end of the event. It can be a nightmare. This is not the kind of thing you cut corners on. ---------------------------------------------------------------------- ExcessiveEscargot · 2023-12-16 12:45 >Nobody bothered to try to answer my question, so I can only assume nobody has actually tried using a self hosted solution to run a ticketed event. That's an incredible leap in logic. Seems to me like you just asked a stupid question (or should we say, 'poorly phrased/worded') and got a reasonable response. I've ran solutions like these a few times myself instead of relying on a third party, but reading your questions I've had zero desire to recount the reasons why to you. >This is not the kind of thing you cut corners on. People say the same thing about Mail Servers, but that doesn't mean it can't be done properly, nor that there aren't use cases where it would be preferred. ---------------------------------------------------------------------- revereddesecration · 2023-12-16 12:48 It probably was poorly worded. I’m not particularly invested in every comment I post, and that’s how it should be, so I’m going to move on. ---------------------------------------------------------------------- adstretch · 2023-12-16 12:49 Zammad.org ---------------------------------------------------------------------- ExcessiveEscargot · 2023-12-16 12:49 I think you're about 5 comments too late, but best of luck. ---------------------------------------------------------------------- kurosaki1990 · 2023-12-16 13:10 That's good 👍🏼 ---------------------------------------------------------------------- Tech88Tron · 2023-12-16 14:23 Avoiding surcharges and ticket fees...and passing those savings to thousands of people seems like a good enough reason. Or, charge a small fee but that money goes back to something for the organization and NOT some CEOs pockets. ---------------------------------------------------------------------- revereddesecration · 2023-12-16 14:52 That’s why I mentioned Humanitix, a couple of dollars of fees per ticket and it’s a NFP. That said, if you really are selling thousands of tickets, the savings of hosting your own might actually be worth it, but that that point it’s no longer self-hosted, it’s in-house. ---------------------------------------------------------------------- sarkomoth · 2023-12-16 15:14 Can confirm, is major tood. ---------------------------------------------------------------------- Do_TheEvolution · 2023-12-16 15:28 Zammad is pretty good, [heres a guide](https://github.com/DoTheEvo/selfhosted-apps- docker/tree/master/zammad) how to set it up in docker. Loved it at first as it was a perfect fit - modern, with the right amount of customization and options and integrations where its enough to feel rich but not overwhelming. But then I found out you can not edit tickets. It was a deal breaker for me as actual use of the system started to feel super annoying. Those typos? Cant fix that. That new info you got on some issue and making internal note of it in the ticket? You cant add it to the text, you are making new comment underneath so its all stretched.. someone posted sensitive data there? You can delete it all, cant edit it censor it.. If editing ticket is not an issue, and ticketing system would kinda be as a form of communication, so only carefully prepared and checked stuff goes in.. then it would server perfectly fine. ---------------------------------------------------------------------- wslyvh · 2023-12-16 15:33 \+1 on Pretix Requires a bit of configuration, but we've been using this for our events up to a few thousand people. Works well! And has a decent plugin system if needed ---------------------------------------------------------------------- EnterpriseGuy52840 · 2023-12-16 17:19 Do you have any specific/unique requirements? None of the options really worked for me, so I ended up rolling my own with Rust and Kotlin. I had some very unique requirements. Can't list them here though. Depending on your requirements/complexity/time frame, this might be another way to go if you have a code monkey on hand. I can sugguest a few parts/libraries if needed. If you do this, battle test your code/setup to hell and back. You'll need it. ---------------------------------------------------------------------- mrXmuzzz · 2023-12-16 17:23 Lol ---------------------------------------------------------------------- Sometimespeakspanish · 2023-12-16 18:12 OsTicket ---------------------------------------------------------------------- Global_Gas5030 · 2023-12-16 19:17 zammad.org ---------------------------------------------------------------------- Crazysuperepicballs · 2023-12-16 19:50 https://otobo.de/en/ ---------------------------------------------------------------------- LordNecron · 2023-12-16 23:44 You can spot the tech people. You say ticketing system and we all think about support tickets. ---------------------------------------------------------------------- alejandroiam · 2023-12-17 00:28 They are looking for a ticketmaster alternative, ---------------------------------------------------------------------- akash_kava · 2023-12-17 03:48 I would use self hosted Gitlab, it has excellent issue management ---------------------------------------------------------------------- [deleted] · 2023-12-19 19:08 [deleted] ---------------------------------------------------------------------- Thutex · 2023-12-19 19:09 first thing i thought as well