Selfhosted bug reporting reddit / selfhosted ---------------------------------------------------------------------- CptDayDreamer · 2023-11-03 23:07 Hey everyone, I'm looking for an easy way for friends and family to create quick tickets for me when services like Plex or the cloud aren't working. Or even if something else isn't working. For example, someone notices that a lamp needs to be replaced. Is there a tool for this? It would be great if I could connect LDAP to it. The users should have it as easy as possible because otherwise they won't use it anyway and will keep calling me. ---------------------------------------------------------------------- thekrautboy · 2023-11-03 23:42 Search the sub for things like "ticket"... ---------------------------------------------------------------------- CptDayDreamer · 2023-11-03 23:51 Nothing I was actually looking for. Would be nice if there would be something that would consume Telegram messages or WhatsApp or something like this maybe ---------------------------------------------------------------------- adamshand · 2023-11-04 01:49 https://github.com/chatwoot/chatwoot ---------------------------------------------------------------------- ErvinBlu · 2023-11-04 14:01 Github issues, using the github app is so easy to open them and track ---------------------------------------------------------------------- neumaticc · 2023-11-04 17:56 adding on, if we're suggesting hosted stuff, even giving them your phone number or an email would suffice ---------------------------------------------------------------------- Lemimouth · 2023-11-04 19:37 Arn't you over complicating things ? It's for friends and family, you're not running a company.... just ask them to message you and add a reminder on a todo/reminder app ---------------------------------------------------------------------- CptDayDreamer · 2023-11-04 19:40 Its because I got so much stuff to do in my life. Honestly. Many responsibilities and I will just forget about these little things. That is the reason.