Cannot connect to freenode when using Private Internet Access, even
using SASL.
reddit / irc

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TarmacFFS · 2018-02-06 03:20

I'm trying to connect to freenode following the instructions
[here](https://freenode.net/kb/answer/hexchat) for HexChat and having
no luck. I get the following:

     Lua version 1.3/5.1 loaded.
     Update Checker plugin loaded
    * Looking up chat.freenode.net
    * Connecting to chat.freenode.net (173.230.128.213:6697)
    * * Certification info:
    *   Subject:
    *     CN=moon.freenode.net
    *   Issuer:
    *     C=US
    *     O=Let's Encrypt
    *     CN=Let's Encrypt Authority X3
    *   Public key algorithm: rsaEncryption (4096 bits)
    *   Sign algorithm sha256WithRSAEncryption
    *   Valid since Dec 25 05:04:39 2017 GM to Mar 25 05:04:39 2018 GM
    * * Cipher info:
    *   Version: TLSv1/SSLv3, cipher DHE-RSA-AES256-GCM-SHA384 (256
bits)
    * Connected. Now logging in.
    * *** Looking up your hostname...
    * *** Checking Ident
    * *** Found your hostname
    * *** No Ident response
    * Capabilities supported: account-notify extended-join identify-
msg multi-prefix sasl
    * Capabilities requested: account-notify extended-join identify-
msg multi-prefix sasl
    * Capabilities acknowledged: account-notify extended-join
identify-msg multi-prefix sasl
    * Authenticating via SASL as TarmacFFS (PLAIN)
    * SASL authentication failed
    * SASL authentication failed
    * *** Notice -- You need to identify via SASL to use this server
    * Closing Link: gateway/vpn/privateinternetaccess/account (SASL
access only)
    * Disconnected (Remote host closed socket)

I am registered with nickserv and had no problem connecting and
identifing earlier today when I wasn't using PIA.

Any ideas?

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yunocchi · 2018-02-06 03:23

The authencation message states it failed, did you change your
password today?

EDIT: Read your message again. You likely have things configured
wrong. Open up your connection editor for freenode and make sure you
have your username set to your nickserv account, your authentication
method set to sasl ( user + password ) and the password set to...
well, that’s explanatory.

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mquin · 2018-02-06 09:29

"TarmacFFS" doesn't appear to be a registered nickname on freenode.

You should be able to use https://webchat.freenode.net/ to register
first (instructions here: http://freenode.net/kb/answer/registration
).

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TarmacFFS · 2018-02-06 11:18

I was using my actual screenname that is registered. Changed here for
privacy purposes.

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acydlord · 2018-02-06 18:53

Try using the certificate method to log in, listed
[here](https://freenode.net/kb/answer/certfp). I had issues from time
to time when using PIA, resolved by using my cert to login or
connecting directly to a freenode server instead of using the
chat.freenode round-robin address.

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mquin · 2018-02-07 09:59

If you're still having trouble, support@freenode.net should be able to
help