Tech Nation - Technophobia
       
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       12/06/1994 - Technophobia
       
       Moira interviews GARY HEIL, President of Heil & Associates, a San
       Francisco firm specializing in organizational change. Of specific
       interest is the change which has occurred as a result of technology
       creating a higher expectation on the part of consumers, including the
       ability to customize seemingly every product. In association with
       international experts Tom Parker and Rick Tate, Heil has written a new
       book "Leadership and the Customer Revolution."
       
       Moira also speaks with DR. MICHELLE WEIL, a clinical director of the
       TECHNOPHOBIA REDUCTION CLINIC. Dr. Weil's interest in technophobia has
       led her to study over 10,000 workers in over 20 countries. They
       discuss how you know if you are technophobic, and what to do about it
       if you are.
       
 (SND) TechNation_Technophobia.mp3