Originally, I had no intention of writing a weekly series, but my ratings online seem to be favorable and I firmly believe that consumers need to be kept apprised.

Zip Technology received my defective ZipGSX on November 19, 1990 and a new one was shipped out on that same date.   It arrived this week and I eagerly, but cautiously, opened the package.  I was determined to follow the instructions to the letter.

The first order of business was to run the software.  It was handily launched from the "Wings" main screen.   The software was impressive in Hyperstudio stack format.  Well designed windows allow the user to learn about the ZipGSX, to become familiar with ZipGSX installation and to install a variety of useful configuration files.

tings on the ZipGSX.   After some software experimentation I thought, " If the board works as well as the software, then I'd be enthralled."

I held my breath, turned on the monitor and booted my IIGS.  Ugh!  Those rectangular squares reappeared on the "Wings" initial screen again. Then, I attempted to run a number of programs.  Bang! Crash!  ReadyLink was nonfunctional and I experienced disaster when trying to run Sound Shop and Publish It Three.   "Where's that support number!" I mumbled to myself.  Fortunately, I was able to get through to Zip Technology immediately and I asked to speak to Steve Meadows.  My call was handled efficiently and in few moments I was speaking to Steve.  Steve and I are on a first name basis.  It doesn't surprise me; I'm such a nuisance.

 enough, those rectangular blocks were still haunting me.  Out came the ZipGSX and it was put back in its shipping box.  

"Well," Steve said, "I've got one more suggestion."

"I'm listening; go ahead."

"We've got some new prototype boards coming in that are supposed to take care of problems like the ones that you've experienced."

"How long is the delay,"  I inquired.

"Suppose to be in by the end of this week, but could go into next week."

"Well Steve, I'll give Zip one more opportunity to rectify this situation before I call it quits."

As you all can see, I haven't been satisfied to date, but I am affording Zip the opportunity to make amends.  Stay tuned for the next episode.

written by,