Posts by kytta@polymaths.social
 (DIR) Post #B4Y7YKj9hwAAmwzzmq by kytta@polymaths.social
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       PSA: #Bitwarden had doubled its prices, and hasn't really told anyone.https://www.fastcompany.com/91483458/bitwarden-price-increaseIDK about you, but I found out from a group chat that Bitwarden Personal tier now costs $20/year as opposed to $10/year. I was about to get angry that I wasn't notified, and it seems like @bitwarden will only notify you 15 days before renewal, giving one very little time to migrate away if one desires to do so.It seems that it's legal? I still consider this a malpractice.
       
 (DIR) Post #B4YCbDoYMk1jzJiixM by kytta@polymaths.social
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       @bitwarden hi, thank you for the comment! I mostly agree with everything you said, however I still find the disclosure quite lacking.Blog postThe post is titled "Bitwarden launches enhanced premium plan", which sounds like you introduce a new plan and doesn't imply price increase. The RSS description says "Bitwarden Premium and Families plans now have new capabilities ...", which also does not necessarily imply price increase. If anything, both sound as if you add new features at no extra cost. But it's subjective; the post does talk about the raised prices.Community postNot quite sure what you mean by it, but I guess it's the forum thread. I would actually also expect you to publish the link to this blog post in your social channels, e.g. your Mastodon account, but you didn't. This is weird, considering you cross-post every other post to your Mastodon account.Email notices prior to renewalTrue, but the notices are scheduled just 15 days before renewal. That means that, if someone would not want to pay more and decide to self-host or migrate, will only have 15 days to do so. The information is already public, so I think it's just good conduct if you notify about the price changes as early as possible.So, we have a blog post (not everyone follows the blog), no Mastodon post, and no email. For things as important as billing, I would expect everyone to get an email with clear steps on how to: a) downgrade; b) migrate; or c) self-host. It would be a nasty surprise to be "the last person" to find out. And I'm not alone: Go to Reddit or other public spaces to find loads of comments saying "why tf do I find out in a Reddit post and not via email?!".But yes, as I said, I agree on everything else: It's still an incredible price, and your free tier is still better than any competition, so I'm not migrating away any time soon :)