(C) The Conversation This story was originally published by The Conversation and is unaltered. . . . . . . . . . . Library Service Officer Job at University of Melbourne in Parkville, United States [1] [] Date: 2023-01 Posted 12 January, 2023 An exciting opportunity to deliver frontline library services by supporting learning, teaching, and research activities at the University of Melbourne! Job no: 0036403 Location: Baillieu Library, Parkville campus Role type: Full Time; Continuing Department: Student and Scholarly Services Salary: UOM 4-$71,099-75,458 per annum p.a. plus 17% super The University of Melbourne would like to acknowledge and pay respect to the Traditional Owners of the lands upon which our campuses are situated, the Wurundjeri and Boon Wurrung Peoples, the Yorta Yorta Nation, the Dja Dja Wurrung People. We acknowledge that the land on which we meet and learn was the place of age-old ceremonies, of celebration, initiation and renewal, and that the local Aboriginal Peoples have had and continue to have a unique role in the life of these lands. About Student and Scholarly Services Student and Scholarly Services provides student administration and services from recruitment and point of enquiry to graduation. This team also delivers wellbeing and scholarly services to students and staff. About the Role As the Library Service Officer, you will act as the welcoming face of the University Library to support learning, teaching and research activities at the University. Focusing on the needs of the students and staff from the Library’s service points, you will provide information services, lending and materials handling services, assistance with collection management and general information on available student services. In a typical week at work, you may: Provide high quality, and continuously improved library frontline services through the following channels: face-to-face (e.g. service point); online (e.g. chat and email); and telephone and escalate queries when necessary Conduct effective reference interviews to perform and interpret searches for resource discovery using scholarly information resources including databases and discovery systems Triage information and circulation queries, and judge when referral is necessary within agreed service frameworks Provide additional support as required to undertake components of collection maintenance, support for Inter-Library Loans, High Use, Article Reach, and the Readings Online Services About You You will display service excellence by striving to deliver beyond expectations and taking ownership. You will value working collaboratively, connecting with people and building relationships. Ideally, you will further have: A Diploma of Library/Information Studies (LIS); and eligibility for membership of the Australian Library and Information Association (ALIA). Library technician level of skill and knowledge, tertiary qualifications in a relevant discipline, and/or equivalent mix of education and relevant experience Knowledge of library circulation systems (particularly Sierra) and policies, and experience in delivering circulation services Ability to demonstrate initiative, instigate and undertake routine tasks with minimum supervision, seeking advice where required Well-developed interpersonal, negotiation and written/oral communication skills, including an ability to establish good working relationships with key stakeholders and a strong client focus To ensure the University continues to provide a safe environment for everyone, this position requires the incumbent to hold a current and valid Working with Children Check. Please note: To be considered for this role you must have current valid work rights for Australia. Benefits of Working with Us In addition to having the opportunity to grow and be challenged, and to be part of a vibrant campus life, our people enjoy a range of rewarding benefits: Flexible working arrangements, generous personal, parental and cultural leave Competitive remuneration, 17% super, salary packaging and leave loading Free and subsidised health and wellbeing services, and access to fitness and cultural clubs Discounts on a wide range of products and services including Myki cards and Qantas Club Career development opportunities and 25% off graduate courses for staff and their immediate families To find out more, visit https://about.unimelb.edu.au/careers/staff-benefits. Be Yourself We value the unique backgrounds, experiences and contributions that each person brings to our community and encourage and celebrate diversity. First Nations people, those identifying as LGBTQIA+, females, people of all ages, with disabilities and culturally and linguistically diverse people are encouraged to apply. Our aim is to create a workforce that reflects the community in which we live. Join Us! If you feel this role is right for you, please submit your application including a brief cover letter, your resume and your responses against the selection criteria^ (found in the Position Description) for the role. Please only respond to KSC 1, 3, 4 & 8. We are dedicated to ensuring barrier free and inclusive practices to recruit the most talented candidates. If you require any reasonable adjustments with the recruitment process, please contact us at [email protected]. [END] --- [1] Url: https://jobs.theconversation.com/jobs/186381684-library-service-officer-at-university-of-melbourne?utm_source=theconversation.com&utm_medium=website&utm_campaign=sidebar_job Published and (C) by The Conversation Content appears here under this condition or license: Creative Commons CC BY-ND 4.0. via Magical.Fish Gopher News Feeds: gopher://magical.fish/1/feeds/news/theconversation/