Newsgroups: comp.binaries.ibm.pc.d
Path: utzoo!utgpu!news-server.csri.toronto.edu!torsqnt!lsuc!maccs!riehm
From: riehm@maccs.dcss.mcmaster.ca (Carl Riehm)
Subject: Re: Looking for recommendations on Backup software.
Message-ID: <2854D18E.26043@maccs.dcss.mcmaster.ca>
Organization: McMaster University, Hamilton, Ontario, Canada
References: <velasco.676409853@magilla>
Date: Tue, 11 Jun 91 13:35:09 GMT

In article <velasco.676409853@magilla> velasco@magilla.ucsd.edu (Gabriel Velasco) writes:
>I'm looking for recommendations on good p.d. or s.w. hard drive backup
>programs.  I'm interested in your personal experience.  I have an AT
>system with 3.5" and 5.25" HD drives.  I have DOS v. 4.1.  Are these
>programs any better than the one that comes with the latest DOS?
>
Of course after the recent review in PC Magazine, the Norton backup will 
be recommended by many.  But I would be wary:  I bought the original version
for a ridiculous price (considering that it's a single purpose piece of
software...) and couldn't get it to work on my true blue IBM model 70.  When
I phoned for help, after three quarters of an hour, they told me to send them
a printout which can be obtained by doing control <some letter which I forget>.
This produced over half an inch of paper which I sent them.  I got absolutely
no answer from them.   A few months later, I called again to see if they could
help me, but again no solution.  They were not the least bit apologetic that
I couldn't get it to run, and when I suggested that maybe they could provide
an upgrade at minimal price when it was ready, the answer was no.  I feel I
was solidly ripped off...   I won't say on the net what I feel like doing
when I see those ads with Norton and his smug smile!   Carl Riehm.

