Newsgroups: comp.sys.amiga.datacomm
Path: utzoo!utgpu!watserv1!watdragon!dahlia.waterloo.edu!tschiller
From: tschiller@dahlia.waterloo.edu (Thorsten Schiller)
Subject: Re: ShareWare support (was Re: JR-Comm 1.02 ANSI bugfix patch/.)
Message-ID: <1991Apr19.020904.27380@watdragon.waterloo.edu>
Sender: tschiller@trillium.waterloo.edu (Thorsten Schiller)
Organization: University of Waterloo
References: <1991Apr13.182204.16448@unlinfo.unl.edu> <47340@ut-emx.uucp> <1991Apr18.030522.19499@unlinfo.unl.edu>
Date: Fri, 19 Apr 1991 02:09:04 GMT
Lines: 74

In article <1991Apr18.030522.19499@unlinfo.unl.edu> 231b3678@fergvax.unl.edu (Phil Dietz) writes:
>People calling me a cheap skate......hmph....you do a good deed and they
>step on you.
> 
>Here the story:
>  When I pay a shareware fee, I usually don't expect a free disk with upgrades.
>How could the author cover the S&H when I pay 3 or 4 bux.  Now JR-comm is
>different.  We aren't talking $5.00, we are talking $30.00!  

 Hmm, $30 for a program that of far better quality than most commercial
products out there. Not to mention that the author is not only willing to
reply directly to problems (though UseNet, for example, though I'd be
willing to bet that the support BBS is no different), address bugs but also
directly take new user ideas (demands? :-) ) into consideration.
 I'm sure that Jack has better things to do with his time then to be
continually bombarded by childish complaints.

> 
>I have a shareware program out, NewList.  I only want $1.00.  Yes, only one  

 BUt the question is: Have you put NEARLY as much work or time into your
program as Jack has put into JR-Comm? How long have you been supporting
your software? How widely spread is your software (not to belittle you, but
I've never heard of the program)? How widely used?

>green Georgie.  So far, I've collected 10 or so, and you know what....
>they are all getting a disk in the mail.  Sure I may lose $.25
>mailing covering the costs to send to Australia and Switzerland, but
>hey, if they made the effort to mail me, I sure as hell can write them
>back.

 That's a great attitude! (no sarcasm intended) But, alas, that it YOUR
attitude. Merely because you see it as 'right' and 'just' does not give
you the right to expect (not ask of, but expect) to live up to your
'standards' - especially considering that (by your own statement) only 10
users have written in do far. I am quite certain that Jack has more than
10 registered users (I will be one of them before too long) and, thus, there
would be a *great* deal more time involved in getting all those disk out.
 When I am out on a work term and spend 10+ hours a day at work, and then
go home, I am most certainly NOT in the mood to sit there and mass
produce disks (especially if I am already going above and beyond the orginal
agreement you signed) merely because one individual feels it's my 'duty' to
do so.

>
>I feel that I'm providing a service....all for the benefit of us Amigans
>and not my wallet.
> 
>
>Sheesh....whatever happened to being considerate of the customers.
>I guess that went out after WW II.

 Whatever happened to customers that deserved such consideration? Wait until
you write software of the caliber of JR-Comm before running around waving
your righteous flag...

>
>Phil Dietz
>
>
>--
>     "These are not ASUN's, DN's, or                        Phil Dietz 
>      the Regent's opinions.  Therefore       231b3678@fergvax.unl.edu       
>      they aren't full of 'filler.'"                 Univ. of Nebraska

Thorsten Schiller

----

 "Take a look at my face, I am the future
  How do you like what you see?"
        - Alice Cooper


