Newsgroups: comp.sys.amiga.tech
Path: utzoo!utgpu!news-server.csri.toronto.edu!rpi!zaphod.mps.ohio-state.edu!wuarchive!swbatl!jburnes
From: jburnes@swbatl.sbc.com (Jim Burnes - 235-0709)
Subject: Request FEEDBACK on A3000 Glitch (help!)
Message-ID: <1991Mar21.180521.9469@swbatl.sbc.com>
Organization: Southwestern Bell Advanced Technology Labs
Date: Thu, 21 Mar 91 18:05:21 GMT

Anyone!

Has anyone noticed any hard drive errors on new A3000's.  We've been 
getting CRC erros on our Quantum hard drives.  Whats really wierd is
that after running continous overnight diagnostics on the system, the
errors won't occurr.  After bringing this machine (and were not the
only one in St. Louis that has this problem) ...after bringing it to
our dealer MULTIPLE TIMES and having every major system componenet
swapped out the errors keep occurring.  Sometimes they occurr when
running the 2.0 version of DPAINT III.  Sometimes we can't even predict
a crash.  I'm beginning to think this is a engineering design problem.
Some sort of strange bus activity/noise problem that causes the machine
to fail.

My Commodore dealer is stumped because everyone he calls at Commodore
says that they havent heard a thing about this.  I think they are 
lying.  More than one of his customers has had the same exact problem
If Commodore won't admit to it, I'm forced to take an informal survey.

IF YOU OR ANY OF YOUR FRIENDS WHO OWN A3000s HAVE EXPERIENCED SIMILAR
PROBLEMS, PLEASE SEND ME EMAIL...don't do a followup.  If I get enough
of a response maybe CBM will own up to it and at least start addressing 
the issue.

I know CBM tech support and devl people listen to this feed.  Maybe they
could help us a bit.

Thanx in advance for your support,

Jim Burnes


-- 
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Jim Burnes - System Engineer              !Its the Man in the Whitehouse
SouthWestern Bell Advanced Technology Labs!The Man under the steeple
Internet: jburnes@swbatl.swbell.com       !Handin out Drugs to the 
