
Norton Utilities for Macintosh, Version 3.1
©1994 Symantec Corporation. All Rights Reserved.
All product names are trademarks of their respective holders.

Norton Utilities for Macintosh Read Me File 

This Read Me file contains the most up-to-date information about using Norton Utilities for Macintosh 3.1.  Before using the Utilities, please read this file.

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Contents:
¥ SYSTEM REQUIREMENTS
¥ INSTALLATION
¥ STARTUP DISKS
¥ NORTON UTILITIES HELP
¥ DISKLIGHT
¥ FAST FIND
¥ FILESAVER
¥ FLOPPIER
¥ NORTON DISK DOCTOR
¥ NORTON FASTBACK
¥ STARTUP DISK BUILDER
¥ SYSTEM INFO
¥ UNERASE
¥ WIPE INFO
¥ GENERAL INFORMATION
	- 800K Norton Utilities disk set
	- Technical Support

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SYSTEM REQUIREMENTS

Norton Utilities for Macintosh 3.1 requires: 
		¥ System version 7.0 or later
		¥ 4 Meg minimum memory
		¥ Macintosh Plus or later (including Power Macintosh)

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INSTALLATION

¥ Do not install Norton Utilities on your hard disk if you have an emergency situation and you've purchased Norton Utilities for Macintosh to restore your hard disk or recover deleted files.  Any new files copied to your hard disk might overwrite existing data, preventing complete recovery.

See the "Emergency Data Recovery Procedures" on the inside cover of your Norton Utilities manual for step-by-step instructions to deal with emergency situation.  After you recover all files and repair all damage, then install the Norton Utilities.

¥ File location:
The Norton Utilities 3.1 installation places several files on your hard disk.  All applications are located in a folder entitled Norton Utilities 3.1.  FileSaver and DiskLight, which are control panels, are located in the Control Panels folder in your System Folder.  The Norton Fastback Scheduler extension is located in the Extensions folder in your System Folder.  Finally, an alias to Fast Find is created and placed automatically in your Apple Menu Items folder.

¥ If you use virus protection software other than Symantec AntiVirus for  Macintosh (version 4.0 or later), disable protection before installing the Norton Utilities. This prevents anti-virus warnings from interfering with installation. Remember to turn protection back on after installation. 

¥ If you experience problems during installation,  try disabling all system extensions before installing the Norton Utilities.  To disable system extensions temporarily, restart your Macintosh, while holding down the shift key. Do not use an extension manager program to disable extensions and INITs.  Such programs often move files in order to disable them, which can interfere with installation.  

¥ If you have an older version of Norton Utilities installed, only FileSaver and DiskLight files are replaced during installation. All other old Norton Utilities files remain, and you may continue to use them, or delete them, as you wish. Activate the new version of FileSaver during installation to replace old FileSaver files and begin protecting your data with the new version.

¥ If you use WYSIWYG Menus version 4.0 (NOW Software), a  large number of disk swaps may be required during installation.  Version 4.0.2 of WYSIWYG Menus does not have this problem.

¥ If you use Thunder 7 version 1.5.4 (BaseLine Publishing), a large number of disk swaps may be required during installation.  To avoid this, restart your Macintosh with extensions disabled before installation.

¥ The Apple Installer, which is used by the Norton Utilities, conflicts with Escapade.  Please disable Escapade before installation.

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STARTUP DISKS

¥ Norton Utilities includes a special application, "Startup Disk Builder," to create floppy disks that start your Macintosh and run a specific utility.  We strongly suggest that you make a Norton Disk Doctor/UnErase Startup Disk (NDD Startup Disk) and a Norton Disk Editor Startup Disk immediately after installing Norton Utilities.  These startup floppy disks should be stored in a secure place in case they are ever needed for emergency disk repair or rescue.

¥ The Emergency Disk supplied with Norton Utilities is designed to start the following models of Macintosh computers:
			SE, Classic, Classic II
			LC, LC II, LC 475, LC 575
			IIci, IIfx, IIsi
			Performa 200, 400, 405, 410, 430, 475, 476, 575, 577, 578
			Centris/Quadra 610, 650, 660 AV
			PowerBook 100, 140, 145/145b, 160, 165,170, 180c
			Quadra 605, 700, 800, 840 AV, 900, 950
			WorkGroup Server 60, 80, 95

If your Macintosh model is not listed, it is because your Macintosh requires System and System Enabler files that do not fit on the generic Emergency Disk.  You must use Startup Disk Builder to create an NDD Startup Disk (a custom emergency disk) for your particular Macintosh model. See your Norton Utilities manual for instructions.

¥ To optimize your startup hard disk completely, start your Macintosh with a Speed Disk Startup Disk.  Use Startup Disk Builder to create a Speed Disk Startup Disk, which contains Speed Disk and the files needed to start your Macintosh. See your Norton Utilities manual for instructions.

¥ In very extreme circumstances, the catalog information on a hard disk may be corrupted in such a way that only an expert, working manually, can repair the damage. Norton Disk Editor is designed specifically for this use.  Use Startup Disk Builder to create a Norton Disk Editor Startup Disk, which contains Norton Disk Editor and the files needed to start your Macintosh.  If you call Symantec Technical Support with a serious disk problem, the analyst may ask you to start your Macintosh from a Norton Disk Editor Startup Disk. ItÕs a wise precaution to create this disk BEFORE you need it. See your Norton Utilities manual for instructions.
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NORTON UTILITIES HELP

¥ The first time you use the Norton Utilities Main Menu and choose Norton Utilities Help... from the Help menu, a dialog box asks you to locate the help file. Select the Norton Tools folder, click Open, select Norton Utilities Help, and click Open again. 

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DISKLIGHT

¥ If you use DiskLight and CPU (Connectix), you may observe a conflict that makes the DiskLight icon invisible when CPU is running. To eliminate this problem, upgrade to CPU version 2.0.3 or later and turn off the "Use inverting LCD Saver" feature in the LCD Saver module.

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FAST FIND

¥ A conflict existed between FolderBoltª (Kent Marsh) and Fast Find.  This conflict has been resolved by a FolderBolt change--please contact Kent Marsh for details.

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FILESAVER

¥ If you were using FileSaver under Norton Utilities version 2.0 and install the new FileSaver, the first restart after activation may take longer than usual.  This occurs because the existing FileSaver protection files are converted automatically to the new version.

¥ FileSaver and Norton Disk Doctor use different methods to scan disks for damage. If FileSaver suggests that you run Disk Doctor to correct a particular condition, Norton Disk Doctor may report that condition under another name.  

¥ If you use DiskLock and FileSaver, set the interval for the FileSaver Prevention scan to be longer than the DiskLock screen saver idle time. Otherwise the DiskLock screen saver will not be activated and will not lock your disk. Alternatively, decrease the DiskLock idle time.

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FLOPPIER

¥ Floppier is not compatible with DOS Mounter.

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NORTON DISK DOCTOR

¥ Rebuilding your Desktop with Disk Doctor

After you rebuild your Desktop using the Norton Disk Doctor, restart your Macintosh.  The effects of the Desktop rebuild may not be seen until after a restart.

The Desktop Rebuild operation is not available if you start your Macintosh using the NDD Startup Disk or the NUM Emergency disk.  This is to ensure that the Desktop is rebuilt in the presence of any INITs that affect file types, such as AutoDoubler. For the same reason, you should not disable extensions prior to using the Disk DoctorÕs Desktop Rebuild operation. 

¥ Restoring Finder Comments

After you have restored Finder comments using the Norton Utilities, restart your Macintosh.  Restored comments will not appear until after a restart.

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NORTON FASTBACK

¥ Norton Fastback does not read backup files created by Norton Backup (found in version 2.0 of Norton Utilities). To restore backup files created by Norton Backup, you must use Norton Backup. 

¥ When backing up to previously-used floppy disks, turn on the "Verify files after writing" option in Fastback.  This option is off by default, to save time during backups.  If the floppy disks are new, or recently formatted, you can safely leave verification off.

¥ Occasionally, a file restored by Norton Fastback may appear with a 'generic' icon.  When you double-click the file to open it, the Finder reports that the application is missing or damaged.  Usually, the Finder window can be 'refreshed' simply by closing the window containing the file and reopening it.  This should also restore the file's custom icon.

¥ Normally, when backing up to a tape that already contains files, your options are to erase the tape, use available space on the tape, or to select specific files for deletion.  Certain tape drive mechanisms, however, do not support deletion of selected files.  In this case, your options are to either use the remaining free space or to erase the entire tape.

¥ If you use Hand-Off II (Connectix), when the Norton Fastback main window is frontmost, the Hand-Off menu may not activate.

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STARTUP DISK BUILDER

¥ Macintosh models II, IIfx, or SE must be equipped with a high-density floppy disk drive (FDHD) to use disks created by Startup Disk Builder. See your Apple reseller for an FDHD upgrade kit if necessary. 

¥ If you are making a startup disk for another Macintosh and do not have the Disk Tools disk for that Macintosh, choose "Other" from the "Which Macintosh Model" dialog box.  This  forces Startup Disk Builder to accept any Disk Tools disk you insert.  Be sure that the Disk Tools disk you insert will start the Macintosh for which you are creating the startup disk.

¥ If your Macintosh came with System software on CD-ROM, locate the Disk Tools disk image on that CD, and use that image to prepare a Disk Tools disk prior to building any disks using Startup Disk Builder.

¥ If you have more than one hard drive or partition, we recommend that you launch Startup Disk Builder from your startup drive.

¥ To use Startup Disk Builder with GateKeeper, users must ÒGrant PrivilegeÓ to Startup Disk Builder to properly create startup disks.

¥ Early copies of System 7.0 installation disks included System 6.0.7 on the Disk Tools disk.  If you have one of these System disk sets, obtain a newer Disk Tools disk that includes System 7.0 from your Apple reseller.

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SYSTEM INFO

¥ System Info cannot obtain accurate benchmark results on Macintosh computers with a Radius Rocket accelerator card installed. You can still use System Info to generate a system configuration report for a Macintosh system that includes a Rocket.

¥ If you are using RAMDoubler, System Info will report that virtual memory is on when RAMDoubler is active. This is because RAMDoubler uses its own virtual memory scheme to implement RAM doubling. For most accurate test results, disable RAMDoubler before running the tests.

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UNERASE

¥ If TrashBack (Central Point Software) is active, UnErase may predict lower than expected recoverability.  For a more accurate recoverability prediction, restart your Macintosh with TrashBack turned off.

¥ If you total the number of files found during separate ÒErasedÓ and ÒRealÓ scans with UnErase and compare the total to a single scan for both ÒRealÓ and ÒErasedÓ files, you may notice a difference. This apparent count discrepancy occurs because UnErase automatically eliminates duplicates of found files.

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WIPE INFO

¥ After using Wipe Info, UnErase may still locate the names of some wiped files.  This may happen because of residual name information that remains in the disk directory structure. Although some names may be located, all data from any wiped file is gone!

¥ If you use Wipe Info to wipe a shared folder, the contents of the folder is destroyed, but the folder itself remains.

¥ Don't start Wipe Info with the Government Wipe option selected from a floppy disk, if you intend to wipe other floppy disks in the same floppy drive.

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800K NORTON UTILITIES DISK SET

¥ If you are using an older Macintosh that does not have a 1.4MB floppy drive, you can get Norton Utilities 3.1 on 800K disks.  Please note, however, that the size of AppleÕs System 7 prevents the creation of an 800K Norton Utilities 3.1 Emergency Disk.

¥ Note that the 800K disk sets do not include Power PC native versions of Norton Utilities.

¥ Startup Disk Builder does not create startup disks from the 800K disk set, even if run from a Macintosh with a high-density floppy disk drive (FDHD).  This is because Startup Disk Builder is designed to work with the file arrangement present on the 1.4MB disk set only.

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TECHNICAL SUPPORT

Symantec offers unlimited use of a fax retrieval system that provides product information and technical notes. 
For product literature and press releases, access this service by dialing 1-800-554-4403.  
For technical information, dial (503) 984-2490.

If you have questions after consulting the Norton Utilities manual, online help system, Read Me file, or Fax Retrieval System, you may wish to call our Technical Support Team.  For information regarding Symantec Technical Support, please refer to the "Symantec Customer Service Plan" section at the back of your Norton Utilities manual. If you are outside the USA, please refer to manual pages CSP 6-8, or contact your local Symantec dealer for information about obtaining technical support.

Symantec Corporation
Technical Support phone line: (503) 465-8440
7:00 AM to 4:00 PM Pacific Time
175 W. Broadway
Eugene, OR   97401

We can also be reached through electronic mail on the following online services:
America Online:  Keyword: SYMANTEC
CompuServe: GO SYMUTIL
AppleLink: NORTON.TECH

Symantec also maintains a user-to-user BBS, from which you can obtain tips and information:
Symantec BBS:
	 2400/1200/300 baud: (503) 484-6699
	 9600 baud: (503) 484-6669


Symantec's international partners are located throughout the world.  Please call our Customer Service Center in Oregon at (503) 334-6054 or (800) 441-7234 for the name, address, and phone number of the international office closest to you.


