Zoom Telephonics Technical Support
==================================

"I (Jon Roberts) worked for Zoom Telephonics as a support
technician in the customer service department. When I arrived at
Zoom, the was a BBS in existance which had been set up by the
general manager of customer service, Kurt Doxey. The BBS was used
for customer support requests but had fallen into disuse. As a
phone support technician, I had plenty of time on my hands to goof
off on the BBSs while I was working. I was bothered by the fact
that there was no official presence by Zoom support on the board
and took it upon myself to respond to all the emails. One day, my
boss, Tony Fiorillo, manager of technical support, snuck up behind
me thinking that I was goofing off. I told him I was answering
emails on the BBS and he was a little stunned that someone had
taken some intiative. Later, I was called into Kurt Doxey's
office. I was expecting to get yelled at but he pointed to the PC
and rack of modems in the corner of his office and told me that I
was now in charge of the BBS. I thought this was pretty cool
because I had been a BBS fan for many years and had never taken
the oportunity to SYSOP. I revamped the who system, added some
wicked cool ANSI graphics, uploaded some neet modem utilities and
locked up the email system to send all mails to me directly so I
could respond to them in an official capacity. After a few more
years, Zoom began using AOL and the web for support and the BBS
fell into disuse. When I left Zoom for greener pastures, the BBS
was still running and I'm not sure how much longer it remained in
existance." - Jon Roberts

Phone   : 617-423-3733
Place   : Boston, MA
Years   : 1990 - 1995
Sysop   : Jon Roberts, Kurt Doxey
Software: Wildcat!

Listed by telephone number, as they all were. A few of
these boards did reach the web: see recoveries-002.txt.
Source  : bbslist.textfiles.com, compiled by Jason Scott

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