[HN Gopher] Things I've learned in my 10 years as an engineering...
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       Things I've learned in my 10 years as an engineering manager
        
       Author : jampa
       Score  : 543 points
       Date   : 2026-01-21 18:11 UTC (5 days ago)
        
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       | bravetraveler wrote:
       | Whoa an EM that talks to clients? A rare treat. I just got a
       | browbeating because I _(an IC)_ didn 't jump at the chance to do
       | more _(that)_ for ~free~ growth. Ahem.
       | 
       | Mind you, we have piles of both kinds of PMs: product, project.
       | Best I can tell, they play video games between calls/status
       | updates. Forgot the blur on more than one occasion. Clownshow,
       | myself included.
        
       | andreidbr wrote:
       | I wholeheartedly agree with point 7 Your goal is for your team to
       | thrive without you.
       | 
       | I spent a lot of time also playing a Scrum Master role in
       | addition to my regular duties. So much so that some managers
       | asked me to pursue this full time. I always explained that my
       | goal is to be there just as a point of contact and that the team
       | should be able to manage itself.
       | 
       | Sadly, I see so many managers, scrum masters, or even regular
       | engineers consider this as a dumb approach to make yourself
       | replaceable. If you don't hoard knowledge then you'll be laid off
       | when the company's numbers look bad.
        
         | soulofmischief wrote:
         | I've always told my engineers that their job is to get me fired
         | for redundancy.
        
           | pjbster wrote:
           | I always say that a job without an end date is a lifestyle.
        
             | OhMeadhbh wrote:
             | I'm stealing that one.
        
         | DevKit wrote:
         | Agreed, I was fortunate enough to learn this lesson early in my
         | management career when I was passed over for a promotion I felt
         | I deserved for someone who's team was able to operate without
         | them. Looking back, I know this is why he got the role rather
         | than me, my team couldn't live without me whereas his could and
         | therefore he could take on the expanded role.
        
       | jofzar wrote:
       | Damn, this person looks like a good manager.
       | 
       | These are all things I have seen in my good managers over the
       | years when I had them.
        
         | andros wrote:
         | Yes, he has a lot of accumulated experience!
        
           | OhMeadhbh wrote:
           | If only all experienced managers could have developed the
           | same amount of understanding.
        
         | lloydatkinson wrote:
         | I've had one good manager and I concur. As valuable as gold.
        
       | andros wrote:
       | I completely agree with point 9
        
         | pplonski86 wrote:
         | Maybe point 9, trust but verify, should be extended to AI
         | coworkers as well. I would love to have tools to verify AI code
         | by quantity.
        
           | jrflowers wrote:
           | Whatever human that is in charge of the chat bots is your
           | coworker. That person that is responsible for the output of
           | the bots is the one that you would trust but verify with.
        
       | junon wrote:
       | This is clearly a good EM. Agreed with pretty much everything,
       | being on the engineering side. Stuff that seems trivial and
       | obvious but that a lot of EMs miss.
        
       | satisfice wrote:
       | Why do people espouse goals like "not to be needed?" I never
       | understood that. It sounds like LinkedIn virtue signaling. It's a
       | capitalist talking point along the lines of "I seek to be good
       | and inexpensive capital for my corporate masters."
       | 
       | My goal is to help my team succeed in such a way as to keep my
       | job or else get a better one. Being "not needed" hardly serves
       | that goal.
       | 
       | Look around you. We are in a world that is turning away from
       | middle managers. Don't play into their hands.
        
         | mulmboy wrote:
         | Because it's a good heuristic for a functional and resilient
         | team. People don't usually means it literally, more like "if I
         | disappeared it should be pretty painless for the team to
         | continue along for a month or so and to find and onboard a
         | replacement".
        
         | Keirmot wrote:
         | The way I read it is not to be needed for normal functionality
         | of the team, not to "not be needed" at all. Akin to a ship's
         | captain - for the most part a ship works without a captain just
         | fine, but that doesn't make the captain's job redundant, it's
         | just he's needed for specific occasions, otherwise, he's just
         | making sure the crew works as a well oiled machine.
        
         | Rainbooow wrote:
         | I think the points made at mostly for a front-line manager
         | though, not so much for a middle manager.
        
         | skirge wrote:
         | cause it means: I lead them so good that I do nothing and still
         | get my salary.
        
           | mcapodici wrote:
           | the coder's equivalent is not get paged (or bug reports). the
           | system run's itself with no dramas, so I get to work on
           | improving it.
        
           | satisfice wrote:
           | I think you don't understand what a manager does. As a
           | manager, I'm not standing there telling people what to do all
           | day. Instead I am creating the conditions for the team to
           | succeed. This is an active and every day service.
        
         | ebiester wrote:
         | "Don't be needed" isn't "don't be valuable." The EM should not
         | be a bottleneck. The EM should be able to take a vacation
         | without being paged. (So should anybody on the team!)
         | 
         | My teams would slow down without me because I can due process
         | tasks more efficiently, but nothing demands me to be in the
         | loop.
        
           | ghaff wrote:
           | Someone I know used to be pretty senior at a major SV
           | company. Over dinner one night, he told me that the CEO would
           | take vacations with instructions to the effect of "handle it"
           | if something comes up. (Assume it wasn't absolute but that
           | was the basic gist.) Apparently, a new PR head came in and
           | was like "I can't work under that condition" and quickly
           | left.
        
         | onion2k wrote:
         | The goal should be to have teams who _want_ you to be
         | supporting them, not _need_ you to be supporting them. Getting
         | teams to the point where they don 't need you isn't actually
         | that hard. They might be only performing at 50% effectiveness,
         | but that's fine if the work is getting done. You should build a
         | relationship with the teams so they want you to support them to
         | get to 90% or even more.
         | 
         | If your teams fail to function without your help then you're
         | clearly not supporting them well enough, and you can't take a
         | vacation or go off sick _or be promoted_. That is not optimal
         | for anyone.
        
         | dasil003 wrote:
         | You're taking it too literally, it's not saying don't be
         | useful, it's saying don't make yourself a bottleneck. It's a
         | very common failure mode for new engineers turned manager,
         | leading to a frustrated team that feels micro-managed and the
         | perception from leadership that you don't have your shit
         | together and can't adequately handle the scope you've been
         | given.
        
           | satisfice wrote:
           | Your interpretation does not fit the text. You are talking
           | about someone who is micromanaging. But he's not saying
           | "don't micromanage" in that section.
        
         | mtippett wrote:
         | A really good book on this is "Turn the ship around".
         | 
         | Your role is to improve your staff to be better in their jobs.
         | Ignoring the Manager/Engineer caste system, there is a lot
         | general leadership in both roles.
         | 
         | You want your staff to be able to integrate and find
         | information that allows them to make decisions, you don't lose
         | accountability or responsibilty.
         | 
         | There is a big difference between
         | 
         | - "I've looked at the details, and I think we should do X, what
         | do you think?"
         | 
         | and
         | 
         | - "What should we do about this?"
         | 
         | In the former, you can add extra context, and help your report
         | understand details that may have been hidden or unknown to
         | them. In the latter you are allowing your report to shift all
         | the burden to you.
        
           | satisfice wrote:
           | I appreciate that book and that context, but that's not
           | making yourself unnecessary. In this interview
           | (https://www.youtube.com/watch?v=b9rGATwZRr0) Rear Admiral
           | Mike "Nasty" Manazir talks a lot about empowerment, but also
           | about how the commander of an aircraft carrier never gets a
           | lot of sleep.
        
         | matt_s wrote:
         | Its more about being a servant leader and not a bottleneck than
         | literally being "not needed". Its a mindset of wanting your
         | team to be able to operate without having to check with you
         | (the EM) on every little thing. I've also heard it called
         | having IC's be a "manager of one" where they can independently
         | work on things, get work finished, etc. without needing
         | constant nagging.
         | 
         | A good manager I had once had the approach of setting
         | guidelines and "just getting out of the way" and I try to
         | follow that, it works well for most people.
        
           | satisfice wrote:
           | I like being a servant leader. In no way does that mean I can
           | go on holiday and people won't miss me. They will miss my
           | services. If people don't miss me, then they must HATE me as
           | a manager.
        
         | rglynn wrote:
         | I think of it this way:
         | 
         | Is your goal for the software you write to need constant
         | intervention, or would you say you'd aim for it to run smoothly
         | with few bugs?
         | 
         | The team is akin to a piece of software architecture, only much
         | more complex and comprised (partially) of humans.
         | 
         | You want someone to build that team and then have the team up
         | and running, delivering value. When it breaks, or you want it
         | to do new/different things, you need someone to step in to fix
         | it or change it.
        
           | satisfice wrote:
           | The fallacy there is that I am not merely "building a team,"
           | I am managing. Managing is a live, interactive skill that
           | involves certain services. A perfect team still needs
           | management to help create the environment in which that team
           | can effectively operate.
           | 
           | I saw a wonderful interview with a former commander of an
           | aircraft carrier.
           | (https://www.youtube.com/watch?v=b9rGATwZRr0) Rear Admiral
           | Mike "Nasty" Manazir speaks of his main job as being clearing
           | away obstacles that no one underneath him could clear. That's
           | a service that no "self-managing team" can do for itself. A
           | good manager also serves as a focus for the strategy, and
           | deals with conflicts that would otherwise become impasses.
        
       | vasco wrote:
       | > People above you have limited time to focus on your specific
       | issues. You can't info dump on them. If they take a misguided
       | action based on what you tell them, it will be your fault
       | 
       | This bit is useful to everyone, and many people never learn it
       | and get jaded about work itself! They paint themselves into a
       | dilbert strip without realizing. And then of course there's also
       | bad bosses, but any work advice is like relationship advice, it
       | really depends on the specific people involved.
        
       | 20260126032624 wrote:
       | 11. What works in one country doesn't necessarily work in
       | another.
        
       | palata wrote:
       | > That's why lying or withholding information that affects them
       | causes irreversible damage. They might not leave immediately, but
       | they will resent you. [...] I have a friend who still resents a
       | manager for a lie told three years ago.
       | 
       | Oh yeah. To be fair, it's not only the case for managers. If a
       | colleague lies to me, they lose my trust. But I have never had
       | that... why would a colleague lie to my face or withhold
       | information? That's a thing bad managers do.
       | 
       | When a manager lies to me (or withhold information), it's never
       | one time only; it's the way they work. And when they work like
       | this, they are not in my team. They play against me, so I play
       | against them.
        
         | snarf21 wrote:
         | There is an old saying that rings true here: "People don't quit
         | jobs, they quit bosses."
        
       | vachina wrote:
       | All these properties of a good manager will come naturally with
       | humility.
       | 
       | Because being humble makes you more receptive.
        
         | CBLT wrote:
         | I've had great experiences being managed twice by very humble
         | engineers who've made the transition to EM. Both were sacked
         | within the year by their boss because they didn't play the
         | corporate politics game.
        
           | Schlagbohrer wrote:
           | It's so disheartening to learn that one works for a manager
           | who doesn't care about having the most skilled team, or best
           | product, but rather someone who has selected for "Who will
           | kiss up to me no matter what? Who will never tell me anything
           | I don't want to hear?"
        
       | Traster wrote:
       | >I wondered, "Who is this feature even for? Who will use it?" No
       | one on my team knew.
       | 
       | I think there's another key here - Don't assume someone else
       | knows something. If you don't know why something is done some
       | way, find out who does and make sure they do. I've been in so
       | many situations where the organization gets complex - person A is
       | loaned over here or person B is working on project X because team
       | Y needed feature Z. So frequently you'll find out that core
       | assumptions have been made because everyone involved was only
       | half-involved and either kind of assumed someone else was taking
       | care of it, or (more frequently) knows the assumption is wrong
       | but is choosing not to say so for political reasons.
        
         | Schlagbohrer wrote:
         | I sympathize with keeping one's mouth shut for political
         | reasons. Having a boss who angrily shouts at anyone who dared
         | use their own brain and offer an idea, I learned to keep my
         | mouth firmly shut even if i saw countless problems coming down
         | the road.
        
           | arendtio wrote:
           | It is one thing to do that while you have that boss, but
           | something completely different to keep acting that way even
           | when you have a different boss. The more people you have on a
           | team who keep their mouths shut, the less effective it will
           | be.
        
           | Traster wrote:
           | It's totally understandable, but it would have been good to
           | have been given a heads up - I'm totally new at the company
           | (new to the industry), assume _one_ of these people knows
           | what they 're doing. In the end I got a new boss and
           | convinced him to take a different approach once the first
           | approach failed, but I would not have blamed my new boss for
           | just binning the entire project and getting rid of me.
        
         | OhMeadhbh wrote:
         | When I was in the Marines, we had a rule of thumb that every
         | Marine needed to know their own mission and the mission of
         | units two or three echelons above them. So individual Marines
         | needed to know their mission, their platoon's mission and their
         | company's mission. Company commanders needed to know their
         | mission, their battalion's mission and the division's mission.
         | More specifics for echelons closer to you.
         | 
         | This is complicated by the fact that Marines deploy as MEUs,
         | MEBs and MEFs [1] which aren't "pure" echelons, but it's a rule
         | of thumb and guiding principle more than a hard and fast
         | requirement.
         | 
         | I've ALWAYS been annoyed by engineering organizations that
         | don't think developers at the leaf nodes of the org chart need
         | to know what's going on. Devs may not do anything with the
         | info, but letting people in on what's happening seems to send
         | the message that "management thinks you're important enough to
         | hear what we're working on" and every now and again, individual
         | devs need to make decisions that depend on these more abstract
         | / higher-level goals.
         | 
         | 1.
         | https://en.wikipedia.org/wiki/Marine_air%E2%80%93ground_task...
        
           | anarticle wrote:
           | My dad is a retired Marine and I learned several things from
           | the NCO system and Marines in general: good leaders
           | (EM/Sergeant) will generally never ask you something they
           | cannot also do (implies they are your peer, even if they are
           | not), and Marine Corps manuals are able to take anyone who
           | can read and make them operate technical things. Their
           | manuals are written in a very direct stepwise way to get
           | people up to speed in doing whatever task they are assigned
           | which I learned early on is just plain good documentation.
           | 
           | Servant leadership works really well when you have high
           | agency individuals, and can grow high agency individuals. I
           | have definitely been on the other side of that with control
           | freak machiavellian / nearly adversarial leaders as well.
        
             | bloomingeek wrote:
             | <Servant leadership works really well when you have high
             | agency individuals, and can grow high agency individuals. I
             | have definitely been on the other side of that with control
             | freak Machiavellian / nearly adversarial leaders as well.>
             | 
             | This. Every time I've lead people, IF they were already or
             | were able to become high agency, we were efficient and
             | capable. Control freak managers were usually guilty of what
             | they obsessed over before they became managers. Good
             | workers always leave bad managers in time, which always
             | hurts the company.
        
           | psunavy03 wrote:
           | As a former Naval Flight Officer, it's somewhat ironic how
           | the private sector is more "sir, yes sir" command and control
           | than the military ever was, and they're the ones who
           | stereotype servicemembers for being drones who can only
           | follow orders.
           | 
           | The other thing I've seen incredibly less of in software than
           | in uniform is a bias for action at all levels. Combined with
           | understanding the mission, a mentality that "in the absence
           | of being told what to do, I will act." Better to ask
           | forgiveness than permission, etc. etc. So many people in the
           | private sector just wait for the boss to push them around
           | like chess pieces, and I can't understand how they're OK
           | living like that.
        
             | ryandrake wrote:
             | > So many people in the private sector just wait for the
             | boss to push them around like chess pieces, and I can't
             | understand how they're OK living like that.
             | 
             | I think a lot times, office workers will be reprimanded for
             | taking action if they don't realize their chain of command
             | are not supportive. Have this happen a couple of times, and
             | you will quickly move into this mode of "I'm not going to
             | do anything I'm not told to do." I can recall more than one
             | former company where taking the initiative to perform some
             | action independently was _very_ risky to your career there.
        
             | fogzen wrote:
             | Because every time I've done something of my own
             | initiative, one of three things happens:
             | 
             | 1/ I'm punished or reprimanded for doing something that my
             | time wasn't explicitly scheduled for. This comes from
             | managers.
             | 
             | 2/ Nobody cares and I'm now further behind on the things I
             | committed to.
             | 
             | 3/ People care, are happy I took the initiative, but I'm
             | not materially rewarded in any way. At worst, I'm given
             | more work.
             | 
             | In all cases I am no better off. I just don't do it
             | anymore. Employers don't want employee autonomy, so they
             | don't get employee autonomy. Employers only want to give
             | paychecks not profits, so they get employees who only want
             | paychecks.
        
             | OhMeadhbh wrote:
             | When my boss (non prior service) at Amazon found out I was
             | prior service he said "I want to run my group like a
             | military unit." Without thinking I blurted out "what? you
             | want to spend 80% of your budget on training?"
        
       | Schlagbohrer wrote:
       | Good advice in the last point about interviews. "While you're
       | scheduling the seventh round, good hires are already accepting a
       | job elsewhere." I gave up on a job I was lukewarm about when,
       | after flying me there for an all day site visit and hours and
       | hours of technical interviews, they then wanted me to do 3 days
       | of video calls with various groups around the company! People i
       | could have simply met for 15 minutes in person when I was there.
       | In all the time this took I accepted a much better job closer to
       | home.
        
       | OhMeadhbh wrote:
       | > "Most engineers prefer feeling appreciated over having a ping-
       | pong table."
       | 
       | Truer words have never been spoken. Note the OP put the word
       | "Most" in there. Sure... there are a few ping-pong fanatics, but
       | not as many as there are humans who like an emotionally
       | fulfilling work environment.
       | 
       | A related sentence I've uttered is "Most engineers prefer more
       | control over their daily tasks than cash bonuses." But again, the
       | word "Most" is doing a lot of heavy lifting here. My experience
       | is no more than 25% of devs will trade cash for micro-management.
       | YMMV.
        
       | tmarice wrote:
       | This kind of EM-focused articles often mention "coaching" and
       | "career growth" -- I always wonder what does this concretely
       | mean. Are they all managing teams of juniors straight out of
       | college?
       | 
       | What can a career EM, or even an engineer-to-EM convert who has
       | been out of the coding game for more than a few years, teach a
       | non-junior engineer on their team?
       | 
       | I understand we can talk and exchange our concrete life
       | experiences, same as I would talk to and listen to any other
       | person, but the word "coaching" implies one party is superior to
       | the other in one very concrete area.
        
         | __alexs wrote:
         | I am not an EM (anymore) but I see a lot of more junior
         | engineers struggle with ambiguity and complex decision making
         | in general.
         | 
         | It is not uncommon to end up in situations where there are not
         | clear right answers and developing the techniques as an
         | individual, and as a technical contributor to navigate these
         | well is tricky.
         | 
         | I don't think this is an EM specific function at all though and
         | is just something more experienced people should be doing for
         | their team. I think the EM definitely has a role in making sure
         | people identify that they could benefit from that kind of help
         | and make sure they find it, but doing the actual coaching is
         | optional.
        
         | GabriDaFirenze wrote:
         | Coaching doesn't imply superiority. Most coaching can be done
         | with little to no context and the goal is to guide the other
         | person in finding the right answer on their own. I think you
         | might be confusing coaching with mentoring.
         | 
         | As an example, I attended a coaching training session and when
         | we broke out in groups I played the coach role. The other
         | individual brought up a concrete issue they were having and I
         | was able to unblock them and I never met that person before. I
         | was their guide even though I had no context (but I have
         | experience mentoring and coaching).
         | 
         | I've been a manager for years and there's a lot outside of raw
         | technical ability that a good coach and mentor can keep you
         | honest on. Rarely will you find someone who's reached full
         | potential or who doesn't want to improve at all (maybe
         | surprisingly based on your comment but I have found seniors to
         | be the most eager to grow)
        
         | tl wrote:
         | Most of the job is noticing friction and clearing paths --
         | which requires context and trust more than technical
         | superiority.
         | 
         | In practice: Start a note for each engineer you manage. Fred
         | Brooks called this a "career file". Start by writing down
         | things that frustrate them enough to complain about publicly.
         | Add hurdles that come up in their one-on-one. Identify problems
         | you can solve, problems you understand but cannot solve right
         | now and problems you do not understand.
         | 
         | Then put on your PM hat; sort by priority and execute.
        
         | djb_hackernews wrote:
         | I am an EM that manages several senior engineers currently. I
         | find it super common for senior engineers to get promoted
         | mostly on technical merit, we end up thinking the rest "can be
         | coached". Or it's coaching to the next level. Here are some
         | areas I coach them on:
         | 
         | - influencing without authority. Managing up. Leadership.
         | 
         | - getting work prioritized
         | 
         | - providing useful performance feedback (promos etc)
         | 
         | - coaching and giving feedback to early career engineers
         | 
         | - communicating ideas effectively
         | 
         | - developing 1YP+ plans for their areas.
         | 
         | - idk, there are a lot, senior engineers are rarely "complete"
        
           | parthdesai wrote:
           | I'm sorry, but if a senior engineer needs coaching on getting
           | work prioritized, they are not a senior engineer.
        
             | johngunderman wrote:
             | I interpret this comment as talking about prioritization
             | across a broader org. A senior engineer should be able to
             | prioritize inside of their team and adjacent teams. But
             | there is a reason why there are levels of engineer beyond
             | senior - beyond just increased technical judgement, there
             | is increased influence in orgs spanning hundreds or even
             | thousands of engineers.
             | 
             | There is always opportunity for growth in this dimension.
             | For example even the CEO has to build the right skills to
             | convince the board of their priorities.
        
             | ecshafer wrote:
             | I worked with someone who had 30 years of experience, and
             | would routinely go down rabbit holes of minimal value that
             | they thought were valuable. Days spending on local
             | environment setup and configuration scripts, for multiple
             | platforms, when it only took a few commands to start
             | everything up in a few seconds. Or making custom patterns
             | to "improve maintainability" of the code base, that were
             | brittle, overly abstract, and confusing.
        
               | parthdesai wrote:
               | Well in my opinion, they really aren't a senior engineer
               | then. 30 years of experience doesn't automatically mean
               | you're a senior engineer IMO.
               | 
               | To me, you can trust a senior engineer to get the project
               | done properly without any oversight
        
           | fleabitdev wrote:
           | > Influencing without authority
           | 
           | > Getting work prioritized
           | 
           | > Developing 1YP+ plans for their areas
           | 
           | I was a little surprised by your list. Aren't these normally
           | the responsibilities of a team lead or a manager? If I were
           | hired as a senior engineer, I'd expect to be involved in
           | group decisions about cross-cutting technical concerns
           | (architecture, choosing languages and frameworks, the code
           | review process), but changing my team's priorities would fall
           | well outside the job description.
           | 
           | If somebody has the power to tell me what to prioritise, it
           | feels topsy-turvy for them to ask me to tell them what they
           | should tell me to prioritise. At that point, why have a
           | leader at all?
        
             | ratorx wrote:
             | Team lead manages the overall direction of the team (and is
             | possibly the expert on some portions), but for an
             | individual subsystem a senior engineer might be the expert.
             | 
             | For work coming from outside the team, it's sort of upto
             | your management chain and team lead to prioritise. But for
             | internally driven work (tech debt reduction,
             | reliability/efficiency improvements etc) often the senior
             | engineer has a better idea of the priorities for their area
             | of expertise.
             | 
             | Prioritisation between the two is often a bit more
             | collaborative and as a senior engineer you have to justify
             | why thing X is super critical (not just propose that thing
             | X needs to be done).
             | 
             | I view the goal of managers + lead as more balancing the
             | various things the team could be doing (especially
             | externally) and the goal of a senior engineer is to be an
             | input to the process for a specific system they know most
             | about.
        
               | fleabitdev wrote:
               | I agree, but I think that input is limited to
               | unopinionated information about the technical impact or
               | user-facing impact of each task.
               | 
               | I don't think it can be said that senior engineers
               | persuade their leaders to take one position or the other,
               | because you can't really argue against a political or
               | financial decision using technical or altruistic
               | arguments, especially when you have no access to the
               | political or financial context in which these decisions
               | are made. In those conversations, "we need to do this for
               | the good of the business" is an unbeatable move.
        
               | kenjackson wrote:
               | In my 30 years in industry -- "we need to do this for the
               | good of the business" has come up maybe a dozen times,
               | tops. Things are generally much more open to debate with
               | different perspectives, including things like
               | feasibility. Every blue moon you'll get "GDPR is here...
               | this MUST be done". But for 99% of the work there's a
               | reasonable argument for a range of work to get
               | prioritized.
        
               | fleabitdev wrote:
               | When working as a senior engineer, I've never been given
               | enough business context to confidently say, for example,
               | "this stakeholder isn't important enough to justify such
               | a tight deadline". Doesn't that leave the business side
               | of things as a mysterious black box? You can't do much
               | more than report "meeting that deadline would create
               | ruinous amounts of technical debt", and then pray that
               | your leader has kept some alternatives open.
        
               | ratorx wrote:
               | I guess this is also a matter of organisational policy
               | and how much power individual teams/organisational units
               | have.
               | 
               | I would imagine mature organisations without serious
               | short/medium term existential risk due to product
               | features may build some push back mechanisms to defend
               | against the inherent cost of maintaining existing
               | business (ie prioritising tech debt to avoid outages
               | etc).
               | 
               | In general, it is a probably a mix of the two - even if
               | there is a mandate from up high, things are typically
               | arranged so that it can only occupy X% of a team's
               | capacity in normal operation etc, with at least some
               | amount "protected" for things the team thinks are
               | important. Of course, this is not the case everywhere and
               | a specific demand might require "all hands on deck", but
               | to me that seems like a short-sighted decision without an
               | extremely good reason.
        
             | djb_hackernews wrote:
             | I work at a large software company, senior engineers here
             | are essentially technical leads for a team or a subsystem.
             | They are my equals when it comes to level, often getting
             | paid a lot more than me for high performers.
             | 
             | I'm here to help the team make decisions, but I delegate as
             | much of the opinion having to my senior engineers. To have
             | an opinion they need a bunch of inputs, sometimes getting
             | those inputs isn't as natural as the technical inputs,
             | that's where I come in.
             | 
             | Senior engineers are still involved in cross cutting
             | technical concerns but for any work that is bounded by our
             | team I'd be working with them scope out the work as
             | requirements or use cases we give to mid level or early
             | career engineers on the team to disambiguate with the
             | senior engineer as a consult/negotiate.
        
               | fleabitdev wrote:
               | Just a misunderstanding, then - thanks for taking the
               | time to clear it up, I appreciate it.
               | 
               | Strange that your company calls its tech leads "senior
               | engineers", when every other company is going through
               | title inflation! Hiring for those roles must be a pain.
        
               | taude wrote:
               | I've never worked at a company that had a "tech lead"
               | role as part of official HR levels. Junior engineers
               | (couple levels) -> Senior Engineers (couple levels) ->
               | Principle/Staff (couple levels) -> some form of really
               | rare role of Distinguished.
               | 
               | Senior Engineers should definitely do what I think
               | earlier comment thought of as "tech lead". Should be able
               | to run juniors, solve cross-cutting needs, etc....
        
             | dilyevsky wrote:
             | In a large company there aren't enough teams to lead for
             | everyone who wants to get more money (promoted) so
             | management invents these meaningless (for a regular senior)
             | hoops to jump so they can track kpis and can't be accused
             | of favoritism. Something like that =)
        
             | madeofpalk wrote:
             | Architecture, choosing languages and frameworks, the code
             | review process are all aspects where "influence without
             | authority" comes into play. What if you want to introduce a
             | new lint rule or CI process that might impact other teams?
             | 
             | Having technical influence across other teams of peers is
             | exceptionally important for senior developers.
        
         | 0kl wrote:
         | In my experience, I have used coaches that don't have more
         | technical skill than me, but are able to provide insight,
         | questions, and provoke me to think through my problems in ways
         | I might not have otherwise.
         | 
         | I break things down into coaching vs training vs mentorship.
         | 
         | Training is when you need to learn a very specific skill from
         | someone that knows more than you. A great example is learning
         | how to drive - it requires training from someone who knows more
         | than you.
         | 
         | Mentorship is when you need to grow more holistically and are
         | learning from someone that is significantly more advanced in
         | your chosen area of study than you. Usually this involves not
         | just technical training, but also a mindset that you wish to
         | learn. Examples of this are apprenticeships or when you seek
         | out a mentor that you think has done well and wish to learn
         | from.
         | 
         | Coaching is when someone may not have more technical skill than
         | you, but is still able to help you improve by probing,
         | prompting, reflecting, or observing. A great example are sport
         | coaches, who are not necessarily more skilled than many of the
         | players they coach.
         | 
         | These are loose and blurry definitions, but I hope it helps
         | frame another perspective on coaching.
        
         | idiotsecant wrote:
         | Dude, soft skills. 80% of any job, software development
         | especially, is messy human problems. Engineers more than anyone
         | can generally benefit from improving these skills.
        
         | saidinesh5 wrote:
         | I think the biggest thing I've found myself teaching my younger
         | colleagues is basically the internals of the systems or in what
         | ways some of the things they've written might fail.
         | 
         | I haven't written any production C++ in about 2-3 years and
         | honestly lost track of all the language updates since c++14.
         | But when I explained how the code they write gets translated to
         | assembly and runs on the machines, that's what i felt
         | demystified the large codebases to my younger colleagues.
         | 
         | Same with many other topics - the event loops behind the
         | JavaScript async/await, memory mapped io behind every
         | read/write calls their operating system syscalls, basic data
         | structures/algorithmic complexity behind their DB queries,
         | scenegraphs and graphics APIs behind user interfaces etc...
         | especially when pair programming.
         | 
         | I don't think I'm superior to them in any of these areas. I
         | feel I'm fairly slower than them when writing code in any of
         | these things. I definitely haven't kept up with all the changes
         | in web frameworks or CLI tools or vim plugins. But sharing the
         | behind the scenes knowledge helps them write better code is
         | what i felt.
        
           | addaon wrote:
           | Are you at a company that tends to hire from non-traditional
           | backgrounds? The topics you mention -- the underlying "how it
           | works" of the tech we use to build things day to day --
           | should be, and in my experience are, the areas where juniors
           | have the clearest understanding relative to more senior
           | engineers, since they just finished 4+ years learning about
           | it five days a week in detail.
        
             | saidinesh5 wrote:
             | Good point.. A lot of those colleagues were indeed either
             | fresh out of college (math, computer science, mechanism
             | etc...) or graduated in things like electrical engineering
             | etc.. and worked in software roles for 3-5 years..
        
         | tv26101617 wrote:
         | Top tier sports people still have coaches. Some even have
         | multiple coaches. Musicians have managers.
         | 
         | Unlike coaches for kids/ novices these folks aren't necessarily
         | better at the craft.
         | 
         | Yet, they (ideally )have a outside perspective that would
         | improve an individual in their craft.
        
         | throwaway173738 wrote:
         | Coaching in my role is mostly about seeing the person up for
         | promotion and helping them focus on the right stuff for the
         | teams success. Even great senior engineers sometimes lose focus
         | or miss the sentence in s career ladder that doesn't mesh with
         | what they want to be doing.
         | 
         | I've got a senior IC who is always hesitant to reach out to
         | non-engineers, so to coach him I'm constantly asking him to
         | reach out directly. It will improve his impact if he does so.
        
         | devdp430 wrote:
         | The mindset shift from IC to EM is very complex. And the newly
         | appointed managers don't always know how to not be a programmer
         | when in that role. It sometimes bleeds into the reports' work
         | and damages than helping.
         | 
         | I guess the "coaching" is to understand that mindset shift.
        
         | dasil003 wrote:
         | How does a football coach do their job if they can't run or
         | throw or block as well as the players?
        
           | nitwit005 wrote:
           | Their job in professional leagues isn't to provide some sort
           | of educational instruction, it's closer to being a
           | strategist.
        
         | parthdesai wrote:
         | Not an EM, but definitely think a strong technical EM can
         | provide valuable feedback when it comes to system design and
         | data modelling.
        
         | jampa wrote:
         | There are already some great responses, but I want to add that
         | one effective way to coach senior employees is to give them
         | responsibilities one level above their current role and then
         | provide feedback.
         | 
         | For engineers aiming to move into management or staff
         | engineering, you can assign them a project at the level they
         | aspire to reach and give feedback once they complete it. For
         | example, for an engineer aiming to be an EM, I expect them to
         | lead not only meetings but also all communications related to
         | this project, while I act as their director. Afterwards, I
         | provide feedback.
         | 
         | It doesn't have to be that extensive right away. You can start
         | small, like asking them to lead a roadmap meeting, and then
         | increase responsibilities as they improve. Essentially, create
         | a safe environment for them to grow.
        
         | doctaj wrote:
         | Here are a couple more things: - holding people accountable to
         | their own goals - like getting a certification or learning
         | about a particular, new topic. This benefits the company by
         | having more highly trained people, and the individual benefits
         | from higher success rates or more depth of learning
         | accomplished. - setting expectations for promotions. Often,
         | it's a squishy guessing game about when a promo will come, but
         | if you're able, you can set the bar and hold the person to that
         | to set them up for success. - one tangible example of coaching
         | is just noticing bad behaviors -- like, being late to meetings,
         | lazy code, missing deadlines... and letting the person know
         | you've noticed it, understand what's going on, and hold them
         | accountable to stopping the bad behavior.
        
         | super_mario wrote:
         | Coaching does not imply superiority. I doubt any sports coach
         | could substitute any player in a competitive game, yet they can
         | coach them to become better version of themselves.
         | 
         | What engineers usually struggle with as they grow into more
         | senior roles is the transition from being primarily a
         | technologist to being a leader. This is such a huge shift for a
         | lot of engineers and requires soft skills and communication
         | style adjustments. The more senior you are the more your focus
         | shifts from coding to listening, networking, influencing,
         | selling the technical vision, building trust relationships,
         | understanding what other engineers need and want, to mentoring,
         | to raising the quality of the team around you through influence
         | to motivating others as well. Being able to influence the
         | product direction, being able to express in business terms why
         | something has to be done or should be a higher priority etc.
         | Also, understanding the organization and becoming
         | organizationally savvy is important.
         | 
         | All of these skills take time and practice to achieve, and good
         | managers can guide their people through the journey.
        
         | singleshot_ wrote:
         | > the word "coaching" implies one party is superior to the
         | other in one very concrete area.
         | 
         | The opposite seems obvious to me. After all, your manager isn't
         | writing the code. He's not your boss because he's a better
         | coder than you are, but because he's a better boss.
         | 
         | (If this does not fit your experience, I'd recommend quitting
         | your job as soon as practicable).
        
       | crjohns648 wrote:
       | > A good manager is more like a transparent umbrella. They
       | protect the team from unnecessary stress and pressure, but don't
       | hide reality from them.
       | 
       | I'm absolutely going to steal this metaphor going forward.
       | 
       | Being a "transparent umbrella" does require knowing the
       | personalities of your reports, some people do get distracted when
       | they think higher-up decisions or unhappiness are going to affect
       | their team. Most people, however, really appreciate the
       | transparency. It helps them feel more in control when they know
       | what is happening around them, and when things do change they can
       | tie it back to something that was said previously.
        
         | fidansin wrote:
         | Kinda like; You got to do, what you got to do.
        
           | ghaff wrote:
           | The basic question is how much context do you actually want
           | if you can't really affect it and it's therefore more of a
           | distraction than useful input. Some is almost certainly
           | useful but it probably varies by individual and situation.
        
         | gambutin wrote:
         | Honestly, I'm not sure.
         | 
         | If I know what was going on transparently I am stressed. As an
         | ordinary employee, I don't need to know everything and
         | therefore don't need to worry about it.
        
           | _blk wrote:
           | As a leader, it's important to provide not just the meat but
           | also the veggies. What people end up eating is up to them,
           | but serve the full course! If as a ME, I start deciding who
           | needs to know what, information will be perceived as
           | incomplete because people _always_ talk and engineer are
           | often smart enough to read between the lines. So the
           | transparent umbrella is a great analogy. Communicate bad news
           | as fast and coherently as possible - group meeting with open
           | questions works well for me but be ready to address the
           | potential fears:  "In my current assessment, that's not going
           | to be a problem, I'll let you know if that changes." and of
           | course "Thanks for asking, I didn't consider that and I don't
           | know yet. I'll clarify" is a valid answer, if you do indeed
           | clarify.
           | 
           | If you're genuinely stressed with that, talk to your lead
           | about it and they'll find a way to filter a little more while
           | not giving you the feeling of being left out.
        
           | DrBazza wrote:
           | Knowing more about your company and how well your employer is
           | doing allows you to plan your exit strategy.
           | 
           | If you get stressed about that, imagine finding yourself
           | redundant by close of business today, and job hunting from
           | tomorrow.
        
             | jamesfinlayson wrote:
             | Very much this - often the signs are there but I'd always
             | be grateful for a heads-up.
        
             | gambutin wrote:
             | I humbly disagree.
             | 
             | I want to be aware of enough to be productive, yes, but not
             | so much that I get bogged down in the minutiae of corporate
             | politics and can't focus on my daily work.
        
           | madeofpalk wrote:
           | You're right, probably not everything! It's a managers job to
           | understand what you don't need to know or worry about. But I
           | find it very useful to understand _why_ something is
           | happening, or what else is happening out there that might
           | have an impact on us and we should worry about.
        
         | Scubabear68 wrote:
         | > They protect the team from unnecessary stress and pressure,
         | but don't hide reality from them.
         | 
         | I was going to highlight this as well, but it is also one of
         | the trickiest parts of the equation, because by definition this
         | inevitably involves a lot of politics and social implications.
         | 
         | What I have learned over the years: let the overall direction,
         | and also the overall competitive pressures, filter down through
         | your umbrella. But shield them from the details and your
         | specific efforts here, unless it is relevant.
         | 
         | Maybe even more important, though - recognize inflection points
         | in your company and your group. How you manage during routine
         | times and during stressful times may well be very different. If
         | they're not, then you have a serious problem.
        
           | ghaff wrote:
           | I agree with that. It's useful for (most) people to
           | understand the overall environment the company is operating
           | in. Probably less every top-down decision the company is
           | making.
        
         | randoglando wrote:
         | That's true for a junior engineer, but the more senior
         | engineers should be given a view into the organization's
         | priorities and business challenges.
        
         | gramie wrote:
         | I recall hearing that Google had a term similar to this:
         | 
         | A "shit umbrella" was a manager who protected the development
         | team from all the politics, blame, and mismanagement coming
         | from above.
         | 
         | A "shit funnel" was a manager who directed all the shit coming
         | down, directly onto the team.
        
           | mikestew wrote:
           | Not that it originated with me, but I was using that metaphor
           | long before Google showed up.
        
           | BerislavLopac wrote:
           | Yeah, I've been using "shit umbrella" for a long time. But
           | the "transparent shit umbrella" is an even more powerful,
           | albeit more disturbing, metaphor.
        
             | tharkun__ wrote:
             | I wouldn't say more disturbing, really. But more
             | "enlightening".
             | 
             | A shit umbrella is great to have if the alternative is a
             | shit funnel. But how are you gonna appreciate the shit
             | umbrella if it's pitch black, blocks everything at all
             | times?
             | 
             | You're not gonna appreciate it. In fact, you might think
             | some of the things your manager does are the "bad things",
             | when in fact, it's just the umbrella bowing under all the
             | shitload.
             | 
             | If the umbrella is (somewhat) transparent, you, as the
             | manager, gain some legitimacy through transparency. You're
             | no longer the manager that "sits around on his ass all day
             | doing nothing". You're actually doing something for the
             | team and they can "see" it, even though it doesn't affect
             | them.
        
           | evilduck wrote:
           | You forgot "shit spewer". One who creates the shit that
           | someone else has to then deal with (usually organizational
           | peers or the team beneath them).
        
             | _whiteCaps_ wrote:
             | I've always called those folks seagulls - fly in, shit on
             | everything, and take off again without having to deal with
             | the consequences.
        
         | zerkten wrote:
         | >> Being a "transparent umbrella" does require knowing the
         | personalities of your reports, some people do get distracted
         | when they think higher-up decisions or unhappiness are going to
         | affect their team.
         | 
         | There is the expectation that the manager knows who will be
         | distracted. This is a basic part of knowing your people. I know
         | which of my colleagues is going to get distracted without
         | having the level of communication that my manager has. On one
         | extreme, they just forward information knowing a report can
         | work with it. One the other, the manager has to translate and
         | communicate every element.
         | 
         | Ideally, the manager is already working on a way to ensure
         | their report can handle transparency because that means they
         | can work autonomously. You can't have individual contributors
         | lead, if they are going to run into issues as soon as they
         | discover what is going on overhead. They may not understand it
         | yet, but they should have coping and mitigation strategies.
         | 
         | Engineers can be the worst group you could deal with when it
         | comes to overhead conversations when they expect things to be
         | orderly. Your organization is failing when everything has to go
         | through managers and people can't operate independently.
        
         | Shalomboy wrote:
         | My favorite manager told me a similar analogy before I left,
         | but with a caveat; a good manager has to provide cover for the
         | team, but it's up to the team to hold the manager up - just
         | like an umbrella.
        
         | jamesfinlayson wrote:
         | > require knowing the personalities of your reports
         | 
         | I think this an underrated quality.
        
       | v_CodeSentinal wrote:
       | The point about 'no such thing as a free lunch with processes' is
       | something I wish more junior EMs understood.
       | 
       | I've seen so many teams treat process as a pure 'fix', ignoring
       | that it's always a trade-off: you are explicitly trading velocity
       | for consistency. Sometimes that trade is worth it (e.g.,
       | payments), but often for internal tools, you're just paying a tax
       | for consistency you don't actually need.
        
       | talkingtab wrote:
       | Enough already. The way to determine what kind of manager a
       | person is, is to listen for the context they use. For an extreme
       | hypothetical example, if you hear a manager talk about locking
       | their team in their cells every night, you will know something
       | about their context.
       | 
       | If the manager says "They look to you for leadership and
       | clarity", you know something.
       | 
       | It they quote Jeff Bezo, that provides more definition.
       | 
       | The lesson to learn from this article is not the words, but the
       | context. What is the context you find in this article? How does
       | this person talk about other people? What assumptions are
       | inherent in this article? If you find this normal, what does this
       | say about your assumptions?
       | 
       | What I have learned from my years of being an engineering manager
       | is that the corporate model of software development is fubar.
        
         | PlatoIsADisease wrote:
         | > How does this person talk about other people?
         | 
         | I find myself referring to my contractors as: Workers.
         | 
         | What does that mean about me?
         | 
         | I can't call them employees. I read the communist stuff a while
         | ago and decided I didn't want to be exploited, so I thought
         | this was just the proper terminology.
         | 
         | But people on the internet loath being called a worker and have
         | called me out on this.
         | 
         | Meanwhile I yoyo between to nice and too hard... I think I'm
         | naturally too nice to the point of failure. I seem to only be
         | 'too hard' for a few months before I go back.
         | 
         | Thank god my industry is high demand, I think even with bad
         | management we will survive. (I got a masters in Engineering
         | Management + read 10 books, but management/supervision
         | orthodoxy is diverse and contradictory.)
        
       | videogreg93 wrote:
       | > Everyone needs to care about the Product
       | 
       | This isn't the first time I hear this, but I always have a bit of
       | trouble with this one. It's one thing to take a step back and
       | think about the actual product and how it'll be used, but I think
       | it's presumptuous to think that software engineers know what
       | makes a product good or not. We don't say "Everyone needs to care
       | about software architecture, even Product", so I'm not sure why
       | we think the flip side of that is true.
        
         | 1980phipsi wrote:
         | At the end of the day, the goal is to make a product that
         | people find useful. How that ends up happening is almost
         | completely irrelevant to the people actually using the product.
        
         | SkyPuncher wrote:
         | If you consider product as a proxy for customer, I think it
         | gets a bit easier to understand. Customers don't care about
         | architecture (unless you have a technical product where they do
         | actually need to know architecture). They don't care about many
         | of the details. They just want their problem solved.
         | 
         | For software engineers, our goal isn't to necessarily know what
         | makes good product or not - but we do need to make sure that
         | what we're building solves an actual customer problem or need.
        
         | tristor wrote:
         | > We don't say "Everyone needs to care about software
         | architecture, even Product"
         | 
         | We absolutely should say that. I was an engineer for 13 years
         | and have now been in Product for 8 years. I work on a highly
         | technical Product team, and it is absolutely an expectation for
         | myself, my peers, and my reports that we should ensure we fully
         | understand our Product, including its software architecture,
         | and have an opinion about it. Engineering ultimately decides
         | the "How", but they cannot do that effectively if Product
         | cannot articulate an opinion about the architecture guided by
         | an understanding of things like expected scale, potential
         | future integration decisions, and other cross-organizational
         | expectations that may not yet be codified. In general, Product
         | should have an educated opinion on anything that is a one-way
         | door, and so should Engineering. It should not be a unilateral
         | decision, and if either party is unable to form an informed
         | opinion, that's an organizational miss.
        
       | hnthrow0287345 wrote:
       | >The most common reason companies fail is creating products that
       | don't deliver value to users, causing them not to pay.
       | 
       | >"Oh, but I have a PM for that," you might say. But having a PM
       | is not enough.
       | 
       | It should be, that's literally their job. Developers and EMs
       | shouldn't be doing that part for them.
       | 
       | In the same way developers need to know how to ifs and loops,
       | Product Managers need to find out which features to build and
       | user pains to fix.
       | 
       |  _Maybe_ , _just maybe_ , we need to stop raising the bar for
       | interviewing developers and start raising the bar for the other
       | people working with developers, instead of getting developers to
       | compensate for shortfalls.
        
         | AndrewKemendo wrote:
         | There's a reason you never see posts like: "My jump from BD to
         | software engineer"
         | 
         | I've never met a sales person as broadly capable as your
         | average engineer.
         | 
         | The curse of competence is organizational as well
        
           | ghaff wrote:
           | Because your average engineer is _so_ good at creating
           | customer relationships and generating revenue.
           | 
           | Customer relationships are certainly more important in some
           | categories than others but sales is certainly key in a lot of
           | B2B organizations.
        
             | AndrewKemendo wrote:
             | I guarantee I'll be more successful with a group of
             | engineers doing sales than I would a group of sales people
             | trying to do engineering
        
               | ghaff wrote:
               | Both would generally be crap in isolation. (Assuming non-
               | overlapping skill sets such as solution/system
               | engineers.)
        
         | derwildemomo wrote:
         | I was wondering about that for a while now - it feels in my
         | last few jobs as an EM, the major part of my work (or rather
         | the most influential one?) was managing, coaching and guiding
         | product. The realization was actually quite simple for me:
         | while hiring in engineering is defined by an sometimes absurd
         | number of interviews, code challenges and so on, product is a
         | case study and you're good: and that doesn't seem to be doing
         | the trick.
        
         | gedy wrote:
         | This is one of the reasons I think the "replace developers with
         | ai" doesn't really fly in reality, as devs/engineers are
         | typically the smartest people in any company I've worked for in
         | a few decades. I don't see how the other folks could pull the
         | weight via prompting.
        
         | Aurornis wrote:
         | I think dividing responsibilities across so many different
         | managers has become too much of an anti-pattern for small and
         | medium sized companies.
         | 
         | The least productive tech companies I worked for in the past
         | decade had a nearly 1:1 ratio of engineers to different manager
         | types. Our teams of 3-4 engineers had to work with our
         | engineering manager, a product manager, a project manager, and
         | a program manager at minimum. If you did UI work you would work
         | with another UI/UX manager.
         | 
         | The minimum timespan to get anything done was measured in
         | quarters. You could expect to have to spend more time
         | scheduling meetings and following up with all your different
         | managers by a factor of 10X or more than time spent doing
         | anything related to code.
         | 
         | Contrast this with another employer I had who was very clear
         | about the fact that we were not a big tech company and we were
         | not going to structure our teams like one. We kept team units
         | small and made them work together as a unit, not a disparate
         | collection of managers that had to be appeased. We shipped a
         | lot and we shipped fast.
         | 
         | We need to stop trying to use complicated and divided
         | management structures everywhere. Companies with small teams
         | and clearly unified management structures will always perform
         | better than the management styles where responsibilities are
         | divided across 5 different people and even basic work requires
         | coordinating all of them through meetings
        
       | SkyPuncher wrote:
       | This is a good article. In fact one of my favorites now (will be
       | sending it to my peers).
       | 
       | There's a point buried in it that I increasingly come to believe
       | is missed in nearly every single management book and management
       | advice I've read. It's almost there in point 1, but under "don't
       | have a PM".
       | 
       | None of these points matter if you're not creating value for your
       | company. That is the job of a manager - get your team to create
       | value.
       | 
       | I've been increasingly disgruntled with most management advice
       | because it overlooks this key point.
       | 
       | I felt like one of the biggest steps back I took in my career was
       | when one of my companies had our management attend training that
       | taught these skills and then the company emphasized these skills
       | repeatedly. Suddenly my career stagnated. I had managed before, I
       | had led before, I had delivered results before. But my growth
       | came grinding to a halt. I was following all of these tips and
       | tricks while overlooking the implicit thing - deliver value.
       | 
       | In many, the same ways, I've become wary of any company beliefs,
       | values, or guidelines that aren't clearly working towards making
       | the company money. They're really just distractions for the
       | underlying goal.
        
       | joshcsimmons wrote:
       | Correct on all points! Very well put - you sound like an
       | excellent manager.
       | 
       | As always the difficulty is in getting people outside your team
       | to realize that the 60% cheerleading bit is crucial, many will
       | see this as a waste of time that doesn't create "business value",
       | as if the only business value was measured in lines of code.
        
       | bradley13 wrote:
       | "Delegate everything" - delegation is hugely important. But not
       | everything, obviously, as a team lead your responsibility as
       | "transparent umbrella" cannot be delegated.
       | 
       | It also sounds like he is talking mostly about external projects.
       | For internal projects, you really do serve as a shield. One
       | project, I spent my first months teaching the internal customers
       | that they _were not allowed_ to talk to my people. They had
       | become accustomed to telling individual developers  "I want
       | feature X", which cause total chaos.
       | 
       | I stood between the customers and my developers - at the
       | beginning, sometimes literally blocking the office door - and
       | said: my team, my job, you talk to me.
        
       | rendaw wrote:
       | > Never ask the interviewer what they expect from a manager. Some
       | managers assume their experience is industry standard and might
       | find that question odd.
       | 
       | I was in an interview and asked this, and the interviewer got
       | annoyed and wouldn't give me an answer. It sounds like this sort
       | of experience may be more common than I thought.
        
       | gorpomon wrote:
       | This is all really good stuff, and thankfully I feel like I have
       | been practicing a fair bit of this already (so, I could be biased
       | here!).
       | 
       | I like the umbrella callout especially, that one took me a few
       | years to really internalize. "Protection" isn't as beneficial as
       | "good stress" is. You don't just protect muscles, you use them in
       | a responsible manner to get stronger. I've started trying to
       | ensure my team gets a lot of "good stress" (so projects that grow
       | careers, develop expertise, etc), while getting some concentrated
       | down time after to rest, reflect and grow (often it manifests as
       | time to fix bugs and just not be the star of the show).
        
       | highfrequency wrote:
       | > you need to stay off the critical path. As soon as you start
       | handling essential tickets, you'll block your team when
       | managerial work pulls you away.
       | 
       | Very well put
        
       | Insanity wrote:
       | Similar to the article, I always think of it as my job to make
       | sure the team has the mechanisms in place to continually deliver
       | high quality software, even without me.
       | 
       | I once had a senior engineer blatantly say: "that means you're
       | just being lazy, your team should be dependent on you".
       | 
       | Scary to think that engineer was a manager earlier in his career.
        
       | mtippett wrote:
       | Lots of good advice there. I did pause on the "Be risk adverse".
       | My take is
       | 
       | - Be Risk Aware - know them, quantify them, manage by mitigating
       | or having contingencies
       | 
       | - Don't be Risk Averse - Averse means being avoidant of risks or
       | disinclined, it's safer, but it means risks aren't taken.
       | 
       | - Don't be Risk Paranoid - Protecting against unseen risks wastes
       | time and efforts.
        
       | dakiol wrote:
       | As an IC that's been in the industry for over a decade, I don't
       | see myself jumping into the management track. I just can't. I see
       | my calendar and I see few meetings, and typically I have the
       | power to move some of them (because some of them are arranged by
       | me). I see my manager's calendar and it's constantly packed with
       | meetings he probably cannot move. Worse than that, I see for
       | instance he has one meeting at 10, then another at 12, then
       | another at 3 and then another at 5. Like, you cannot escape that
       | hell. I start my work at 10, work solid 4-5 hours or so and then
       | close the laptop. I cannot sacrifice that kind of freedom
        
         | willio58 wrote:
         | As someone who did get on the management track a couple of
         | years ago myself, I think it's great you have that perspective.
         | I miss being able to turn on some tunes, code for a few hours,
         | and call it good for the day. At the same time, I have always
         | naturally fell into leadership positions I think mainly because
         | I like helping people make better decisions. As an IC, I
         | despised broken processes, bad decisions from product, and
         | overall poor management. As an engineering manager, I have some
         | amount of control over these things and I hope those I manage,
         | as well as our users, have benefited from me being in this
         | role.
         | 
         | A few examples of things I heavily influenced:
         | 
         | - reduction in investment of time, effort, and cost going to
         | offshore engineering. We've reduced bugs and effort from our
         | engineers in coordinating between disparate time zones.
         | 
         | - advocacy of a design system shared between design and dev
         | teams. We now have one.
         | 
         | - reduction in the amount of meetings our devs are expected to
         | attend weekly, increasing time they can spend building
         | 
         | - heavily advocating to reduce number of clicks for our users
         | to get where they need to be, benefit UX greatly
         | 
         | - better defined incident management process
         | 
         | It's not perfect though, the amount of control I have is still
         | limited, and I am in meetings basically all day sometimes.
         | 
         | While I will say that would have sounded like hell to me a
         | couple of years ago as an IC, I have been able to sway the
         | direction of the company meaningfully in ways that feel
         | ultimately more impactful than what I could have done jamming
         | on some code in the same amount of time. The cost of doing so
         | is a little more stress, but hey I get to do so from the
         | comfort of my home and I'm allowed a good amount of schedule
         | flexibility outside of some specific meetings each day. It's
         | definitely not for everyone though!
        
         | kaydub wrote:
         | And most the meetings end up with the same people in them where
         | we're just repeating the same shit to an additional 1-2 people
         | per each meeting
        
       | throwaway8177 wrote:
       | This is a great list!
       | 
       | The biggest lesson for me was that your job as a manager is to be
       | the soft power representing the authority of the investors.
       | Everything else you hear about management is people rationalizing
       | their role and figuring out how to tow the line. That's why it's
       | so hard and stressful.
       | 
       | The hardest lesson comes when you're ordered to fire someone from
       | your team. HR has decided to implement a performance rubric and
       | wants to maintain the company's position in the hiring market
       | place as a competitive place to work. You must fire the poorest
       | performing member of your team. Who do you pick?
       | 
       | That's the essence of management. Who do you reward, who do you
       | punish, how do you show that you're towing the line?
       | 
       | Most folks, myself included, are promoted into an EM role. No
       | training. No certifications. If you're lucky you get a few
       | training videos from HR if the company you work for is big enough
       | to have an HR department. As an EM you are now in charge of the
       | careers of the people who work under you.
       | 
       | This is why you get such a high variation in the quality of EMs.
       | Some people are a nightmare to work with. If they get a bad
       | impression of you there's nothing you can do. You're cooked when
       | it comes time for that manager to let someone go. There are no
       | objective metrics. They have to pick someone and they will find
       | the reasons.
       | 
       | I left management because I couldn't handle it. Too stressful.
        
       | nitwit005 wrote:
       | > Everyone needs to care about the Product
       | 
       | > A few times in my career as a developer, I wondered, "Who is
       | this feature even for? Who will use it?" No one on my team knew.
       | We were doing it because we were told to. Morale was low. We felt
       | we were working on things that didn't matter - and we were.
       | Eventually, our team disbanded, and engineers scattered across
       | other projects.
       | 
       | There's no way they had no idea what it was for. They thought the
       | idea was dumb, and they wanted off a sinking ship.
        
       | Buttons840 wrote:
       | I struggled as a team lead, a manager of sorts.
       | 
       | I was expected to do some programming, and so the "failures" of
       | the team (which were often just normal human limitation) I would
       | deal with by personally doing all the work myself.
       | 
       | Has anyone else experienced this?
        
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