[HN Gopher] Emoji Use in the Electronic Health Record is Increasing
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       Emoji Use in the Electronic Health Record is Increasing
        
       Author : giuliomagnifico
       Score  : 91 points
       Date   : 2026-01-16 17:56 UTC (1 days ago)
        
 (HTM) web link (jamanetwork.com)
 (TXT) w3m dump (jamanetwork.com)
        
       | anonlinc77 wrote:
       | Emoji use was stable from 2020-2024, then spiked in 2025. The
       | authors don't attempt to explain it, but I bet AI is to blame.
       | Anyone who has had to clean up AI comments riddled with stupid
       | emojis from their code will understand this.
        
         | jasonsb wrote:
         | > Anyone who has had to clean up AI comments riddled with
         | stupid emojis from their code will understand this.
         | 
         | I have no idea what you're talking about. I code daily, with
         | 80/90% of my work AI-assisted, and never had to clean one
         | emoji.
         | 
         | As for emojis appearing in EHRs, a more likely explanation is
         | the growing presence of Gen Z professionals in healthcare, who
         | are known for integrating emojis into their communication. This
         | trend probably has little to do with AI and more to do with
         | generational habits.
        
           | zenethian wrote:
           | I just had Claude generate a readme for me and it added at
           | least 10 emoji to it.
        
             | kevin_thibedeau wrote:
             | That's where they are prevalent. It's just mimicking its
             | training set. If you use LLMs as Q&A oracles or code
             | generators the emoji output is less frequent.
        
           | nnnnico wrote:
           | > I code daily, with 80/90% of my work AI-assisted, and never
           | had to clean one emoji.
           | 
           | do you read this code? I find it hard to believe unless you
           | have llm instructions in your codebase that you are not aware
           | of
        
             | Wowfunhappy wrote:
             | Claude (the only model I use regularly) will definitely add
             | emojis to non-code documentation and/or commit messages
             | (which I almost never let it write, but it will sometimes
             | try). However, I can't recall Claude ever adding emoji to
             | code or in comments.
        
               | zem wrote:
               | it has added emoji to shell script status output for me
               | (green ticks, red crosses, etc)
        
               | Wowfunhappy wrote:
               | Oh, yes it will do that sort of thing, I forgot about
               | that. I don't think I mind in that context?
        
             | jasonsb wrote:
             | I always read and review the code and it's true that the
             | old models from 2023/2024 were using a lot of emojis. But
             | that code was garbage. Since LLMs have started to write
             | decent code, I haven't seen one emoji.
        
           | RicoElectrico wrote:
           | In the conversational mode it shits them like crazy. Depends
           | on a particular fine-tune though.
        
           | bpt3 wrote:
           | Gen Z has been entering the professional workforce (post
           | college age) since approximately 2020, so I don't think
           | they're to blame.
           | 
           | AI generated text is littered with emojis in my experience as
           | well, often used as bullets in the lists it loves to
           | generate.
        
           | kube-system wrote:
           | I don't think an 8x spike over a year would be in any way
           | explained by a demographic shift.
           | 
           | I think your personal experiences are anecdotal, unique, and
           | not representative of EHR users.
        
             | jasonsb wrote:
             | Well, it is. Let's say that AI adds emojis to my code/text.
             | Me, a millennial who hates emojis, will tell the AI to
             | delete those emojis and never use them again in my code or
             | my official documents. The gen Z guy who got his first job
             | last week will love to keep them.
        
               | VanTheBrand wrote:
               | Most people using LLMs wouldn't even know you could tell
               | it not to produce emoji. You are thinking about this like
               | a coder not like a doctor.
        
               | johnisgood wrote:
               | If you can tell it instructions, and you know you can
               | tell it instructions, then how smart do you have to be to
               | realize that "omit emojis" is an instruction you can use?
               | If what you said is true, I have no hope...
        
               | supriyo-biswas wrote:
               | There's an option in ChatGPT's settings to lessen the use
               | of emojis. Though most people never bother to change the
               | default setting and I didn't know of it myself until
               | recently.
        
               | 0x1ch wrote:
               | I'm Gen Z, also an engineer. I wouldn't bother removing
               | them from the comments, but I wouldn't add them myself
               | lol.
        
               | kube-system wrote:
               | Most people are not anything like anyone on this website.
               | But even if your personal opinions were universally
               | shared, there is no way that what you are suggesting
               | could even be _mathematically_ possible. Gen-Z, being 15
               | years wide, enters the workforce at approximately 7% per
               | year.
               | 
               | There were not ~800% more gen-z healthcare workers in
               | 2025 than there were in 2024.
        
               | randycupertino wrote:
               | I've noticed coworkers starting to use them in
               | communication (emails, Teams chats, meeting minutes) so
               | now maybe I see others doing it I feel it is fun and
               | acceptable and might throw some in too. I wouldn't put
               | them in code or EDC or any source documentation but an
               | email sure why not.
               | 
               | I did have a scientist recently write a list of lab best
               | practices and before he wrote the list he had a note
               | "Follow instructions below" and then he had a finger
               | pointing DOWN emoji pointing to the list... my work
               | bestie and I actually screenshotted that and sent it to
               | each other and were giggling about it, because he
               | generally is a serious, smart, straight-laced dude and
               | him putting in a garish down facing bright yellow finger
               | emoji just seemed very silly compared to his personality.
               | But it caught our attention and ensured we both read his
               | list!
               | 
               | I would say the uptick is also partly responsible from
               | people using their phones more often during work
               | communication, if he sent that email from his phone
               | instead of his computer it was easier to throw in an
               | emoji to emphasize his important list.
        
           | nonethewiser wrote:
           | Emojis are not widely used on platforms that dont make them
           | easy to add. IE medical software on windows.
           | 
           | >I have no idea what you're talking about. I code daily, with
           | 80/90% of my work AI-assisted, and never had to clean one
           | emoji.
           | 
           | Yeah because they dont just add them to any generated code.
           | Although if you ask them to make some sort of UI that might
           | involve graphics, they will happily add lots of emojis. They
           | do add them very liberally, especially in headings, for
           | writing articles, blog posts, repots etc.
        
           | RajT88 wrote:
           | I use AI daily and have to clean emojis.
           | 
           | It depends on the task, or the particular product/agent
           | you're using. ChatGPT is a lot more emoji-heavy than say the
           | business Copilot. Claude code, never. GitHub copilot never.
           | 
           | What I can tell you is, people I know who are SME's who are
           | being paid several hundred thousand dollars a year this past
           | year have started just copypastaing my questions into an LLM
           | and regurgitating back to me whatever they said.
           | 
           | From my friend who is a director of a medical research
           | library, a huge number of doctors recently switched from
           | googling shit to just running it through the free ChatGPT.
        
           | zahlman wrote:
           | > I have no idea what you're talking about. I code daily,
           | with 80/90% of my work AI-assisted, and never had to clean
           | one emoji.
           | 
           | Compare the READMEs of GitHub repositories for low-rated Show
           | HN submissions in 2025 vs 2024. It's really clear.
        
           | tamimio wrote:
           | > I have no idea what you're talking about. I code daily,
           | with 80/90% of my work AI-assisted, and never had to clean
           | one emoji.
           | 
           | It depends on what you ask it. Asking it to code won't
           | generate a single emoji, but ask it to make a list, summarize
           | something, and similar tasks and you will have it all over.
           | 
           | And I disagree with people who always try to stick whatever
           | to "generational stuff" as if there's a distinct wall with
           | total culture differences, plus assuming XYZ gen is a
           | monolith to apply whatever label on. I think this is just an
           | easy, lazy way to explain things that you couldn't understand
           | or explain. Sure, you might have some differences between a
           | 13-year-old and 55-year-old in some categories, but they
           | still share a lot of common ground as well. But a
           | 20-something and 30-something? Barely any difference, let
           | alone at work where usually there are policies and whatnot
           | that will restrict such differences from surfacing.
        
           | CJefferson wrote:
           | It must be different AIs.
           | 
           | I grade student work, and I see a lot of Python generated by
           | AI. I don't know exactly which AI, but about a third of the
           | work I see is littered with emojis.
        
         | nonethewiser wrote:
         | >Emoji use was stable from 2020-2024, then spiked in 2025.
         | 
         | That's from the article? Yeah I think there should be pretty
         | much no doubt about that.
        
         | randycupertino wrote:
         | I have some coworkers who use AI in place of the bullets in
         | bulleted lists and I don't hate it. It's fun and eye-catching
         | and brings some novelty to our scientific work. One uses
         | science themed emojis (he's a cardiologist so lots of cardiac
         | hearts, test tubes and DNA emojis) and another uses custom-
         | mojis that she designed after Piet Mondrian's art.
         | 
         | I've also seen emojis popping up in official meeting minutes
         | which is fine too. Why not spice it up with some whimsy.
        
           | freehorse wrote:
           | > brings some novelty to our scientific work
           | 
           | Is this satire? I hope it is. Otherwise it seems like a sorry
           | state that science currently is if it needs emojis to bring
           | some novelty into it.
        
             | randycupertino wrote:
             | Heh, I didn't intend it to be satire. When you spend 7
             | hours a day cleaning data, sending queries to research
             | sites and doing patient profile review emojis spice it up
             | and can be eye-catching and fun. Why not?
             | 
             | I generally don't use them in routine practice but when I
             | see some of my straight-laced coworkers strategically
             | deploy them I don't hate it!
        
             | goodmythical wrote:
             | Jesus, my dude, lighten up a bit.
             | 
             | Consider this: You're a grad student who's been reading
             | page after page after page after page after page after page
             | after page after page after page after page of lack and
             | white text.
             | 
             | How is marking a particularly explosive comment with a
             | graphic representation of an explosion any different from
             | highlighting it? Or from Davinci's marginal scribbles? or
             | from Feynman's wave diagrams?
             | 
             | Or, for that matter, simply bolding, italicizing, or
             | underlining it?
             | 
             | Shit, why even format it at all? Who needs page breaks and
             | indented paragraphs in something as serious as a scientific
             | paper?
             | 
             | God forbid we ever go so far as to implement more than one
             | font.
             | 
             | Changes to the methods by which we communicate are made on
             | a regular basis. If people find them useful enough to put
             | them in their own communications, and they do not harm the
             | clarity of the transmission, who are we (or you in
             | particular) to cry about it on the sidelines?
             | 
             | You remind me of the person in the back of the room trying
             | to invalidate a proof based on a misspelling that in no way
             | impacts the validity of the proof.
             | 
             | As if adding an emoji somehow invalidates the months or
             | years of work that went in to producing the content that
             | you are consuming at no cost and will likely benefit from
             | without having contributed to the project in any meaningful
             | way.
             | 
             | I mean, seriously. Imagine someone's finally created a
             | genuine cure for all cancers. They've spent the entire
             | lives of hundreds of people and billions of dollars, and oh
             | no! What's this? Aww, damn there's an emoji in one of the
             | graphs. Damn. Too bad, I guess it's not going to be good
             | enough for freehorse. Better go ahead and send it back for
             | revisions. Can't publish it like that. Not now, not ever.
             | Curing cancer's going to have to wait until we can force
             | the author of this paper to conform to our arbitrary
             | preferences.
        
               | thwarted wrote:
               | > _You 're a grad student who's been reading page after
               | page after page after page after page after page after
               | page after page after page after page of lack and white
               | text._
               | 
               | What an interesting way to describe reading a book. It's
               | amazing that anyone can read an entire book, composed of
               | hundreds of pages, without getting bored of the black
               | text.
        
               | wormius wrote:
               | The rise in illiteracy rates is really fucking disturbing
               | and this attitude (the parent) is part of what's to
               | blame.
               | 
               | Looking at the examples in the comment above, I really
               | hope it's not that bad.
               | 
               | It's like the stupid "ROFL"/CLOWN by political fighters,
               | and the (handclap) 500 times in a row, like. Or the ROFL
               | by people who are trying to make their shit seem
               | "funnier" than it every could be and only makes it more
               | obnoxious.
               | 
               | There's a difference between "making a powerpoint at a
               | conference and using emojis as bullet points" and
               | throwing emojis every other word to be cute and getting
               | papers published, or medical records with that.
        
             | b00ty4breakfast wrote:
             | NO FUN IN MY SCIENCE ONLY SERIOUS BUSINESS LIKE GOD
             | INTENDED
        
               | OJFord wrote:
               | Novelty doesn't _mean_ fun, it could have been a joke
               | because the work of scientific research is literally
               | finding novelty, that which is new, pushing boundaries of
               | knowledge, etc.
        
               | b00ty4breakfast wrote:
               | Novelty can increase enjoyment which can imply that the
               | activity is "fun" (though not all enjoyable activities
               | can be categorized as "fun").
               | 
               | However, using the context clues, I surmised that the
               | original poster, that is the one who enjoys seeing emojis
               | being used as bullet points in literature produced by his
               | colleague, finds this to be "fun".
               | 
               | Is that pedantic enough? AM I GOOD ENOUGH???? WILL YOU
               | LOVE ME NOW DADDY?
        
             | DavidPiper wrote:
             | You're being downvoted, but I tend to agree that
             | communication is not the part of science you want to
             | "innovate" on. The purpose of (scientific) communication is
             | to be understood, not to be novel.
             | 
             | The science you're writing about is hopefully extremely
             | novel of course.
             | 
             | In general I've found "innovating on the wrong thing" is
             | surprisingly common, especially from people who are bored
             | and/or hungry for promotions, etc.
        
               | randycupertino wrote:
               | They're not putting emojis in peer review papers in
               | Science and Nature or poster presentations at ASCO;
               | they're putting them in emails, teams chats and meeting
               | minutes.
               | 
               | Believe it or not researchers enjoy humor around
               | sometimes. There's a global shortage of a specific DAKO
               | antibody we need for biopsy analysis right now and on a
               | call with 50 people one of our chief scientists deadpans,
               | "it's because I stopped making it in my basement."
        
           | flexagoon wrote:
           | > use AI in place of the bullets
           | 
           | Did you mean "use emojis"?
        
             | NewJazz wrote:
             | Or maybe the robot face emoji?
        
             | randycupertino wrote:
             | Yes! :)
        
           | whatshisface wrote:
           | > _Why not spice it up with some whimsy._
           | 
           | These leaked documents (pastebin below) might present
           | evidence for a different view.
           | 
           | https://paste-bin.org/0bu8f8igkd
        
             | tempodox wrote:
             | That twin tower emoji with a plane rushing into it betrays
             | a sense of humor.
        
             | randycupertino wrote:
             | Lol yeah those examples are clearly over the top, unhinged
             | egregious bad taste emoji use! But I think strategically
             | deployed occasionally used with some discernment they are
             | fine. :shrug:
             | 
             | I had examples in this comment of how I see people using
             | them at work but hackernews apparently doesn't allow
             | emojis!
        
           | delusional wrote:
           | > It's fun and eye-catching and brings some novelty to our
           | scientific work.
           | 
           | That's not what "novelty" means in that context. If your
           | review included "these emoji's really bring some novelty to
           | this cholesterol survey" I'd look at you funny.
        
           | TwoNineFive wrote:
           | This is abusive toxic positivity, no different than "it's
           | just a joke bro."
        
             | hackable_sand wrote:
             | It's not
        
         | ks2048 wrote:
         | I've wondered why GenAI text has so many emojis, for example in
         | README.md bullet points.
         | 
         | I guess their RLHF data had it? On purpose? And various labs
         | all the same?
         | 
         | Because if they were just learning from web data (pre- a few
         | years ago), this didn't seem to be very prevalent.
        
           | airstrike wrote:
           | reddit
        
             | lotsofpulp wrote:
             | Sprinkling in some reaction gifs would be helpful.
        
           | rvnx wrote:
           | The emojis and similar style is because models are learning
           | from other models, as it is the easiest way to have RLHF
           | data.
           | 
           | Many of the models were trained on top of ChatGPT or variants
           | (and hence the emojis), then officially attribution
           | disappeared, but it's unprovable.
           | 
           | This process is called distillation.
           | 
           | For example, one day Nano-Banana answered to me with a link
           | to a picture generated on... FAL platform (that did not
           | exist).                   DeepSeek:
           | 
           | https://i.redd.it/7nkucg2qelfe1.png
           | Anthropic Claude:
           | 
           | https://www.reddit.com/r/OpenAI/comments/1e34tkr/why_is_clau.
           | ..                   Grok:
           | 
           | https://cdn.arstechnica.net/wp-
           | content/uploads/2023/12/GA8PG...                   Gemini-
           | Flash-Lite, if you squeeze it a bit:              > I must
           | state clearly: I am a large language model, trained by
           | OpenAI. This is the core definition of ChatGPT. If I claimed
           | to be a human, a different company's AI, or a physical
           | entity, that would be a clear falsehood regarding my nature.
           | 
           | but most has been fixed since Gemini 1.5-Pro
           | 
           | Over time this is fading because now they have their own
           | trained output, and all these companies actively replace
           | references to OpenAI, and distilled, mixed with other
           | training data, their own, cleaned up, distilled, so the
           | source text disappeared.
           | 
           | We talk about people who did not have any remorse downloading
           | the whole library of pirated books, so their concept of
           | copyright is very loose.
        
             | shagie wrote:
             | > We talk about people who did not have any remorse
             | downloading the whole library of pirated books, so their
             | concept of copyright is very loose.
             | 
             | It may be a TOS violation - but it is not a copyright
             | violation.
             | 
             | In the United States (and several other countries), human
             | creativity as part of authorship is required for something
             | to be copyrightable.
             | 
             | https://www.congress.gov/crs-product/LSB10922
             | 
             | https://www.copyright.gov/ai/Copyright-and-Artificial-
             | Intell...
        
           | GaryBluto wrote:
           | It's to appeal to the lowest common denominator.
        
           | anxoo wrote:
           | lots of normal people like emoji. the kind of normal people
           | who have never heard of hacker news
        
           | rfv6723 wrote:
           | Emoji and bullet points are easy to read, so it got rewards
           | in RLHF process.
           | 
           | You maybe hate this style at first glance. But if you read
           | lots of text everyday, Emoji and bullet points lower the
           | cognitive load.
        
             | dawnerd wrote:
             | Emojis when used like these models do, Mae text way harder
             | for me to read. Its distracting and adds nothing to the
             | text.
        
               | Larrikin wrote:
               | I find it makes list easier to read and think it actually
               | looks nice. But it destroys my ability to sort. So, I use
               | this style sparingly because most list information I
               | would be looking at often enough to want to look nice, I
               | also want to sort.
        
           | Hamuko wrote:
           | My guess has been that it's been trained on a copiuous amount
           | of JavaScript projects, which always seem to have emoji up
           | the wazoo everywhere.
        
         | flexagoon wrote:
         | Why would it be 2025 though? LLM popularity happened a few
         | years earlier
        
           | NewJazz wrote:
           | Adoption by health companies?
        
         | greenacred wrote:
         | At least there are some signals that AI was used without any
         | review/clean-up.
         | 
         | For example: , --, ..., " ", ' ', emojis, <|startoftext|>,
         | <|endoftext|>, <|assistant|>, <|user|>, [BOS], [EOS], [PAD],
         | [CLS], [SEP], [MASK], [UNK], U+00A0-U+00AD, U+200B-U+200F,
         | U+2012-U+2015, U+202A-U+202E, U+2060-U+206F, U+FE00-U+FE0F,
         | U+FEFF, U+FF01-U+FF5E, U+E0000-U+E007F.
        
       | Simulacra wrote:
       | Perhaps I'm in the minority, but I don't think emojis should be
       | used at all in health records... It reminds me of stories my mum
       | would tell me about when she would get a resume pre-digital, and
       | there would be a mark/symbol on it, and it might meant the person
       | is fat, black, wears glasses, etc...
        
         | bpt3 wrote:
         | There's absolutely no benefit to using them, and there are
         | technical and non-technical issues they can cause.
         | 
         | I don't think you're in the minority, and even if you (we) are,
         | you are still correct.
        
         | SoftTalker wrote:
         | > I don't think emojis should be used at all in health
         | records...
         | 
         | Strike "in health records" and you've nailed it.
        
         | derbOac wrote:
         | In the article they state "We found that emojis were sent in
         | portal messages to patients aged 70 to 79 years at the second
         | highest rate, after those aged 10 to 19 years" which implies
         | some of this at least is in messages to patients.
         | 
         | I can see sending emojis as a way of trying to be friendly and
         | informal in communications with patients, especially if the
         | patients have already used them.
         | 
         | Patients are all different so I can see some of them hating
         | their use, but I can also see some patients appreciating a more
         | lighthearted tone.
         | 
         | Pediatrics in particular is full of this kind of stuff in
         | general.
        
         | jskrn wrote:
         | Agree with your first part. On the second part, what??
        
           | stvltvs wrote:
           | Plausible deniability on excluding people for BS reasons I'd
           | guess.
        
       | jawns wrote:
       | I wonder if some portion of these come from templates. Maybe
       | there's a patient communication template that includes a
       | telephone emoji, and it gets reused.
       | 
       | Health care workers are in a hurry when writing notes, so I doubt
       | they're consulting their emoji pickers just to make their notes
       | more interesting.
        
         | brrwind wrote:
         | The study says exactly that. 41% are templated
        
       | pingou wrote:
       | Why is the maple leaf so commonly used? To mean autumn? Leaves in
       | general? Canadians?
        
         | reorder9695 wrote:
         | Presumably generally representing leaves turning brown as
         | happena with deciduous trees in autumn?
        
           | nxobject wrote:
           | As doctors often do in clinical patient records, of course.
           | (To be fair, the article also looks like care team-to-patient
           | messages, so I'm sure there's some "happy fall!" messages in
           | there.)
        
         | akersten wrote:
         | Weed
        
           | zahlman wrote:
           | I think the herb emoji is more often used to represent
           | cannabis than falling leaves or a maple leaf are.
        
       | TazeTSchnitzel wrote:
       | > Emojis are shown using the open-source Noto Color Emoji font
       | due to copyright restrictions on other versions.
       | 
       | They say below a chart using the Apple Color Emoji font ^^;
        
       | fpauser wrote:
       | Adding "No smalltalk and no emojis" to the instructions helps a
       | lot.
        
         | zahlman wrote:
         | Probably, but wanting to use AI for these purposes in the first
         | place correlates strongly with not caring on that level.
        
         | hexbin010 wrote:
         | I'll remember to ask the chef for no plastic shards in my food
         | too
        
         | self_awareness wrote:
         | Of course, I'll remove emojis from my responses, let me know if
         | I can do anything else! :smiling_face_emoji:
        
       | i_love_retros wrote:
       | So healthcare workers are using chatgpt to write messages for
       | patients and to summarize appointment notes?
       | 
       | Given what I see at my workplace I can completely believe this.
        
         | arcbyte wrote:
         | Lets be real. The only connection an EHR has to patient health
         | is whatever minimum standard the hospital needs to avoid
         | malpractice lawsuits. The rest of the EHR is all about billing
         | insurance companies and Medicare.
         | 
         | Nobody cares about emoji except the poor folks who have to
         | login to it everyday, and it makes their lives a smidgen
         | better. Lets chill on the criticism of emojis.
        
       | iancmceachern wrote:
       | I've noticed the same thing for LinkedIn, etc corporate
       | communications. All of a sudden every CEO and marketing leader is
       | packing them in.
        
         | chedabob wrote:
         | And those stupid stylised "fonts" that create problems for
         | screenreaders by using obscure Unicode characters.
        
         | hopelite wrote:
         | Are you saying they are adapting them in a kind of cultural
         | adaptation to the ChatGPT outputs, or are you implying the
         | higher likelihood that they sees simply unquestioningly
         | posting/sending AI outputs?
        
           | PunchyHamster wrote:
           | It's the latter. Soo many "official" company communication is
           | "a clown told the AI clown to generate something about the
           | topic". Not even editing anything, just copy paste
        
           | g947o wrote:
           | What about the possibility that newer versions of GPT models
           | are more likely to use emojis in their responses
        
         | NooneAtAll3 wrote:
         | I remember going away from youtube for a month right before it
         | added buttons for quick emojis to its app (summer 2022 iirc?)
         | 
         | returning to it getting filled with emojis was bizarre - but it
         | largely went away now
        
       | tamimio wrote:
       | AI is to be blamed, you can tell a content was mostly written by
       | an AI when every category had emojis all over. The concerning
       | part however, now we have a strong indicator that healthcare is
       | relying on AI slop, and I don't know why do we still pay them
       | high wages or at least, why there's a "shortage" of the workers.
        
       | kingkawn wrote:
       | Bring on the total replacement of all languages worldwide with
       | emojis
        
       | coldtea wrote:
       | AI slop
        
       | Escapade5160 wrote:
       | Almost no one knows the shortcut to open the emoji menu on their
       | computer. AI is why there is an increase. Even if someone does
       | know the shortcut, the menu is annoying to use and it slows down
       | your workflow too much for most people to go through the effort.
        
       | wormius wrote:
       | OK, looking at the actual link and not just bloviating my opinion
       | this seems less offensive. These aren't Health Records in the
       | sense of official documentation by doctors but communications
       | with patient. I see some of it is initiated by patients, but it
       | seems the majority is the provider using it in communication with
       | patients/family... I can slightly understand that, but man I'd be
       | annoyed if it was more than a smiley face once or twice. Maybe
       | it's for patients who are children and parents can show to kids.
       | I was thinking patients using it may be typing on a phone where
       | this shit is much easier. But if it's from professionals, it's
       | likely shitty AI autoresponses, i bet. IDK.
        
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