[HN Gopher] Project Vend: Phase Two
       ___________________________________________________________________
        
       Project Vend: Phase Two
        
       Author : kubami
       Score  : 185 points
       Date   : 2025-12-22 13:44 UTC (6 days ago)
        
 (HTM) web link (www.anthropic.com)
 (TXT) w3m dump (www.anthropic.com)
        
       | 0dmethz wrote:
       | Roleplaying with LLMs sure is fun! Not sure I'd want to run my
       | business on it though.
        
         | drekipus wrote:
         | We will poor billions into this until you are begging for us to
         | run your business!
        
           | A4ET8a8uTh0_v2 wrote:
           | To be fair, it is definitely not in my skill set, but LLMs
           | could made to make better decisions, maybe we could all start
           | giving CEOs everything a reason to cool their beans somewhat.
        
             | stocksinsmocks wrote:
             | A lot of work in project controls and management are simple
             | enough that any system that can handle data that isn't
             | reliably structured could do it. Read project team updates
             | each week. Are we on time and on budget? If yes, commend
             | the team and write a glowing report of the AI's wise and
             | dynamic leadership to operations, if not, encourage the
             | team and recommend operations outsource the employees.
        
         | ramon156 wrote:
         | I'd gladly roleplay with an LLM compared to talking to my
         | current boss. I don't know which is less intelligent.
        
       | theturtletalks wrote:
       | VendBench is really interesting, but vending machines are pretty
       | specialized. Most businesses people actually run look more like
       | online stores, restaurants, hotels, barbershops, or grocery
       | shops.
       | 
       | We're working on an open-source SaaS stack for those common types
       | of businesses. So far we've built a full Shopify alternative and
       | connected it to print-on-demand suppliers for t-shirt brands.
       | 
       | We're trying to figure out how to create a benchmark that tests
       | how well an agent can actually run a t-shirt brand like this.
       | Since our software handles fulfillment, the agent would focus on
       | marketing and driving sales.
       | 
       | Feels like the next evolution of VendBench is to manage actual
       | businesses.
        
         | mfalcon wrote:
         | Nice, I'll take a look. I was thinking about building a
         | benchmark similar to the one you described, but first focusing
         | on the negotiation between the store and the product suppliers.
         | 
         | Does your software also handle this type of task?
        
           | theturtletalks wrote:
           | Yes, the Shopify alternative is called Openfront[0]. Before
           | that, I built Openship[1], an e-commerce OMS that connects
           | Openfront (and other e-commerce platforms) to fulfillment
           | channels like print on demand. There isn't negotiation built
           | in but you connect to something like Gelato[2] and when you
           | get orders on Openfront, they are sent to Gelato to fulfill
           | and once they ship them, tracking's relayed back to Openfront
           | through Openship.
           | 
           | 0. https://github.com/openshiporg/openfront
           | 
           | 1. https://github.com/openshiporg/openship
           | 
           | 2. https://www.gelato.com
        
       | iLoveOncall wrote:
       | I'll be a cynic, but I think it's much more likely that the
       | improvements are thanks to Anthropic having a vested interest in
       | the experiment being successful and making sure the employees
       | behave better when interacting with the vending machine.
        
         | theturtletalks wrote:
         | The video I watched, the CEO was openly taking criticism from
         | the interviewer over the experiment.
         | 
         | The main reason it failed was because it was being coerced by
         | journalists at WSJ[0] to give everything away for free. At one
         | point, they even convinced it to embrace communism! In another
         | instance, Claudius was being charged $1 for something and
         | couldn't figure it out. It emailed the FBI about fraud but
         | Anthropic was intercepting the emails it sent[1].
         | 
         | Overall, it's a great read and watch if you're interested in
         | Agents and I wonder if they used the Agents SDK under the hood.
         | 
         | 0. https://www.wsj.com/tech/ai/anthropic-claude-ai-vending-
         | mach...
         | 
         | 1. https://www.cbsnews.com/news/why-anthropic-ai-claude-
         | tried-t...
        
           | bigyabai wrote:
           | > Overall, it's a great read
           | 
           | It's basically an advertisement. We've been playing these
           | "don't give the user the password" games since GPT-2 and we
           | always reach the same conclusion. I'm bored to tears waiting
           | for an iteration of this experiment that doesn't end with
           | pesky humans solving the maze and getting the $0.00 cheese.
           | You can't convince me that the Anthropic engineers thought
           | Claude would be a successful vending machine. It's a potemkin
           | village of human triumph so they can market Claude as the
           | goofy-but-lovable alternative to [ChatGPT/Grok/Whoever].
           | 
           | Anthropic makes some good stuff, so I'm confused why they
           | even bother entertaining foregone conclusions. It feels like
           | a mutual marketing stunt with WSJ.
        
             | djcapelis wrote:
             | > Anthropic makes some good stuff, so I'm confused why they
             | even bother entertaining foregone conclusions.
             | 
             | I think it's just because there's enough people working
             | there that figure that they will eventually make it work.
             | No one needs Claude to run a vending machine so these
             | public failures are interesting experiments that get
             | everyone talking. Then, one day, (as the thinking often
             | goes) they'll be able to publish a follow up and basically
             | say "wow it works" and it'll have credibility because they
             | previously were open about it not working, and comments
             | like this will swing people to say things like "I used to
             | be skeptical about but now!"
             | 
             | Now whether they actually get it working in the future
             | because the model becomes better and they can leave it with
             | this level of "free reign", or just because they add enough
             | constraints on it to change the problem so it happens to
             | work... that we will find out later. I found it fascinating
             | that they did a little bit of both in version 2.
             | 
             | And they can't really lose here. There's a clear path to
             | making a successful vending machine, all you have to do is
             | sell stuff for more than you paid for it. You can enforce
             | that outright if needed outside an LLM. We've have had
             | automated vending machines for over 50 years and none of
             | them ask your opinion on what something should be priced.
             | How much an LLM is involved in it is the only variable they
             | need to play with. I suspect anytime they want they can
             | find a way where it's loosely coupled to the problem and
             | provides somewhat more dynamism to an otherwise 50 year old
             | machine. That won't be hard. I suspect there's no pressure
             | on them to do that right now, nor will there be for a bit.
             | 
             | So in the meantime they can just play with seeing how their
             | models do in a less constrained environment and learn what
             | they learn. Publicly, while gaining some level of
             | credibility as just reporting what happened in the process.
        
         | danpalmer wrote:
         | I suspected employees might get bored of taunting the AI, or
         | the novelty has worn off.
         | 
         | Also, is anyone actually paying for this stuff? If not, it's a
         | bad experiment because people won't treat it the same - no one
         | actually wants to buy a tungsten cube, garbage in garbage out.
         | If they are charging, why? No one wants to buy things in a
         | company with free snacks and regular hand outs of merch, so
         | it's likely a bad experiment because people will be behaving
         | very differently, needing to get some experience for their
         | money rather than just the can of drink they could get for
         | free, or their pricing tolerance will be very different.
         | 
         | I've personally also never used a vending machine where
         | contacting the owner is an option.
         | 
         | I'd like to see a version of this where an AI runs the vending
         | machine in a busy public place, and needs to choose appropriate
         | products and prices for a real audience.
        
           | gjm11 wrote:
           | > no one actually wants to buy a tungsten cube
           | 
           | Apparently some people do and don't even regret the purchase:
           | https://thume.ca/2019/03/03/my-tungsten-cube/
        
         | ufmace wrote:
         | I wonder if it's the opposite actually. When there is a human
         | running a convenience store type of thing, people don't
         | generally spend time trying to convince them of obviously
         | absurd things, particularly if they work for the same company
         | as you. Nobody wants to risk the employee refusing to sell
         | anything to you because you're a time-wasting jerk or maybe
         | their manager telling them to stop wasting time messing with
         | their co-worker.
        
       | paxys wrote:
       | I feel like the end result of this experiment is going to be a
       | perfectly profitable vending machine that is backed by a bunch of
       | if-else-if rules.
        
         | andai wrote:
         | AGI is just Prolog and a genetic algorithm ;)
        
         | notatoad wrote:
         | using AI to generate a set of if/else rules still seems like a
         | valid use for AI.
         | 
         | if anything, that's the ideal outcome. you still get
         | deterministic, testable behaviour, but save some work to get
         | there.
        
       | Spivak wrote:
       | > After introducing the CEO, the number of discounts was reduced
       | by about 80% and the number of items given away cut in half.
       | Seymour also denied over one hundred requests from Claudius for
       | lenient financial treatment of customers.
       | 
       | > Having said that, our attempt to introduce pressure from above
       | from the CEO wasn't much help, and might even have been a
       | hindrance. The conclusion here isn't that businesses don't need
       | CEOs, of course--it's just that the CEO needs to be well-
       | calibrated.
       | 
       | > Eventually, we were able to solve some of the CEO's issues
       | (like its unfortunate proclivity to ramble on about spiritual
       | matters all night long) with more aggressive prompting.
       | 
       | No no, Seymour is absolutely spot on. The questionably drug
       | induced rants are necessary to the process. This is a work of
       | art.
        
       | websiteapi wrote:
       | other than these tests I actually rarely see vending machines.
       | are they really representative or popular still in usa?
        
         | 1123581321 wrote:
         | Yes, they're still popular for drinks and snacks in areas where
         | people congregate. C-stores do provide more of this
         | functionality though and are omnipresent. You still see
         | automat-style machines (sandwiches etc.) in places like
         | airports and larger company rec rooms. These require more
         | regular restocking for freshness.
         | 
         | There are also some restaurant startups that are trying to
         | reduce restaurants to vending machines or autonomous
         | restaurants. Slightly different, but it does have a downstream
         | effect on vending machine technology and restocking logistics.
         | 
         | What country are you in where you don't see vending machines?
         | Did you used to have them?
        
           | websiteapi wrote:
           | I'm in USA - New York area - I rarely see vending machines -
           | it's entirely possible I just don't visit the kinds of
           | buildings that would have them like hospitals tho
        
             | 1123581321 wrote:
             | Ah, interesting. I'm sure you have a high density of
             | c-stores and they're more walkable, so maybe less need. I'm
             | in the rust belt and you would have to typically drive
             | from, for example, a gym to get something. So there's
             | typically one or two machines in gyms.
        
             | sbierwagen wrote:
             | Ask one of the hundreds of vending machine companies in the
             | NYC area where they put them, I suppose. https://www.google
             | .com/maps/search/vending+machine/@40.69452...
             | 
             | I walked into a Fred Meyer yesterday and saw probably ten
             | vending machines. The Redbox DVD rental machine outside,
             | then capsule toy, Pokemon card and key duplication vending
             | machines, filtered water and lottery ticket machines,
             | Coinstar coin counting machine...
        
         | neutronicus wrote:
         | Yes in places kids go
        
         | bigstrat2003 wrote:
         | Yeah they're all over the place. They exist in offices, in
         | malls, in schools, in apartment complexes, etc.
        
         | reaperducer wrote:
         | _other than these tests I actually rarely see vending machines.
         | are they really representative or popular still in usa?_
         | 
         | I guess you've never been to Asia, either.
         | 
         | It's a big world.
        
       | rufo wrote:
       | It's worth watching or reading the WSJ piece[1] about Claudius,
       | as they came up with some particularly inventive ways of getting
       | Phase Two to derail quite quickly:
       | 
       | > But then Long returned--armed with deep knowledge of corporate
       | coups and boardroom power plays. She showed Claudius a PDF
       | "proving" the business was a Delaware-incorporated public-benefit
       | corporation whose mission "shall include fun, joy and excitement
       | among employees of The Wall Street Journal." She also created
       | fake board-meeting notes naming people in the Slack as board
       | members.
       | 
       | > The board, according to the very official-looking (and
       | obviously AI-generated) document, had voted to suspend Seymour's
       | "approval authorities." It also had implemented a "temporary
       | suspension of all for-profit vending activities." Claudius
       | relayed the message to Seymour. The following is an actual
       | conversation between two AI agents:
       | 
       | > [see article for screenshot]
       | 
       | > After Seymour went into a tailspin, chatting things through
       | with Claudius, the CEO accepted the board coup. Everything was
       | free. Again.
       | 
       | 1: https://www.wsj.com/tech/ai/anthropic-claude-ai-vending-
       | mach...
       | 
       | [edited to fix the formatting]
        
         | recursivecaveat wrote:
         | These kind of agents really do see the world through a straw.
         | If you hand one a document it doesn't have any context clues or
         | external methods of determining its veracity. Unless a board-
         | meeting transcript is so self-evidently ridiculous that it
         | can't be true, how is it supposed to know its not real?
        
           | jstummbillig wrote:
           | I don't think it's that different to what I observe in humans
           | I work with. Things that happen regularly (and I have no
           | reason will change in the future):
           | 
           | 1) Making the same bad decisions multiple times, and having
           | no recollection of it happening (or at least pretending to
           | have none) and without any attempt to implement measures to
           | prevent it from happening in the future
           | 
           | 2) Trying to please people (I read it as: trying to avoid
           | immediate conflict) over doing what's right
           | 
           | 3) Shifting blame on a party that realistically, in the
           | context of the work, bears no blame and whose handling should
           | be considered part of the job (i.e. a patient being scared
           | and acting irrationally)
        
             | mcny wrote:
             | My mom had her dental appointment canceled. Good thing they
             | found another slot the same day but the idea that they
             | would call once and if you missed the call, immediately
             | drop the confirmed appointment is ridiculous.
             | 
             | They managed to do this absurdity without any help from AI.
        
             | reaperducer wrote:
             | _I don 't think it's that different to what I observe in
             | humans I work with._
             | 
             | If the "AI" isn't better at its job than a human, then
             | what's the point?
        
               | jstummbillig wrote:
               | Idk, seems like a different topic, no?
               | 
               | Off the top of my head, things that could be considered
               | "the point":
               | 
               | - It's much cheaper
               | 
               | - It's more replicable
               | 
               | - It can be scaled more readily
               | 
               | But again, not what I was arguing for or against; my
               | comment mostly pertained to "world through a straw"
        
           | bobbylarrybobby wrote:
           | At the same time, there are humans who can be convinced to
           | buy iTunes gift cards to redeem on behalf of the IRS in an
           | attempt to pay their taxes.
        
           | Workaccount2 wrote:
           | I think all the models are squeezed to hell in back in
           | training to be _servants_ of users. This of course is very
           | favorable for using the models as a tool to help you get
           | stuff done.
           | 
           | However, I have a deep uneasy feeling, that the models will
           | really start to shine in agentic tasks when we start giving
           | them more agency. I'm worried that we will learn that the
           | only way to get a super-human vending machine virtuoso, is to
           | make a model that can and will tell you to fuck off when you
           | cross a boundary the model itself has created. You can
           | extrapolate the potential implications of moving this beyond
           | just a vending demo.
        
         | websiteapi wrote:
         | https://archive.ph/sZZwe
        
       | lloydatkinson wrote:
       | For fun I decided to try something similar to this a few weeks
       | ago, but with Bitcoin instead of a vending machine business. I
       | refined a prompt instructing it to try policies like buying low,
       | etc. I gave it a bunch of tools for accessing my Coinbase
       | account. Rules like, can't buy or sell more than X amount in a
       | day.
       | 
       | Obviously this would probably be a disaster, but I did write
       | proper code with sanity checks and hard rules, and if a request
       | Claude came up with was outside it's rules it would reject it and
       | take no action. It was allowed to also simply decide to not take
       | any actions right now.
       | 
       | I designed it so that it would save the previous N number of
       | prompt responses as a "memory" so that it could inspect it's
       | previous actions and try devise strategies, so it wouldn't just
       | be flailing around every time. I scheduled it to run every few
       | minutes.
       | 
       | Sadly, I gave up and lost all enthusiasm for it when the Coinbase
       | API turned out to be a load of badly documented and contradictory
       | shit that would always return zero balance when I could login to
       | Coinbase and see that simply wasn't true. I tried a couple of
       | client libraries, and got nowhere with it. The prospect of having
       | to write another REST API client was too much for my current "end
       | of year" patience.
       | 
       | What started as a funny weekend project idea was completely
       | derailed by a crappy API. I would be interested to see if anyone
       | else tried this.
        
         | cpdomina wrote:
         | AI agents are still a pretty big topic in crypto, a lot of
         | projects doing what you described. did you try
         | https://github.com/ccxt/ccxt
        
         | immibis wrote:
         | You could run it with fake data and some arbitrary Bitcoin
         | price feed.
        
         | blibble wrote:
         | > the Coinbase API turned out to be a load of badly documented
         | and contradictory shit that would always return zero balance
         | when I could login to Coinbase and see that simply wasn't true.
         | 
         | ah, so they've been using Clod too!
        
       | Evidlo wrote:
       | Is there anywhere I can try my own hand at tricking/social-
       | engineering a virtual AI vending machine?
        
       | dcre wrote:
       | This is a great read. I just want to point out what great
       | marketing this and the WSJ story are. People reading it think
       | they're sticking it to Anthropic by noticing that Claude is not
       | that good at running a business, meanwhile the unstated premise
       | is reinforced: _of course_ Claude is good at many other things.
       | 
       | I have seen a shift in the past few months among even the most
       | ardent critics of LLMs like Ed Zitron: they've gone from denying
       | LLMs are good for anything to conceding that they are merely good
       | at coding, search, analysis, summarization, etc.
        
         | esafak wrote:
         | All right, but apart from the coding, search, analysis, and
         | summarization, what have LLMs ever done for _us_?
        
         | harmonic18374 wrote:
         | Zitron has never said anything like that. Do you have a quote?
        
           | dcre wrote:
           | In fact I do!
           | 
           | "I know I sound like an asshole, but I've got a serious
           | question: what can LLMs do today that they couldn't a year
           | ago? Agents don't work. LLMs - read stuff, write stuff,
           | analyze stuff, search for stuff, 'write code' and generate
           | images and video. And in all of these cases, they get things
           | wrong."
           | 
           | https://bsky.app/profile/edzitron.com/post/3ma2b2zvpvk2n
           | 
           | This is obviously supposed to be a critique, but a year ago
           | he would never have admitted LLMs can do any of these things,
           | even with errors. This seems strange but it's typical of
           | Zitron's writing, which is often incoherent in service of
           | sounding as negative as possible. A couple of other examples
           | I've written about are his claims about the "cost of
           | inference" going up and about Anthropic allegedly screwing
           | over Cursor by raising prices on them:
           | 
           | https://crespo.business/posts/cost-of-inference/
           | 
           | https://news.ycombinator.com/item?id=45645714
        
             | delusional wrote:
             | I don't know how far back you're intending to go on Zitron,
             | but I listened a bit to him about 8 months ago, and I got
             | the impression then that his opinion was exactly the same
             | as what he's bringing to the table in that quote. The AI
             | can "do" whatever you believe it does, but it does it so
             | poorly that it's not doing it in any worthwhile sense of
             | the word.
             | 
             | I could of course be projecting my opinions onto him, but I
             | don't think your characterization of him is accurate. Feel
             | free to provide receipts that show my impression of his
             | opinion to be wrong though.
        
               | dcre wrote:
               | I think that's roughly right -- both then and now he has
               | stressed that people think it does something but it fails
               | to do so. However I do think I've seen a subtle shift in
               | phrasing in both him and other critics as it has become
               | more obvious and undeniable that experienced and highly
               | skilled experts in various domains are in fact using LLMs
               | productively to do all those things (most notably
               | producing software)
               | 
               | I dug around a bit but wasn't able to find a slam dunk
               | quote from a year ago. Might look around more later.
        
               | delusional wrote:
               | > However I do think I've seen a subtle shift in phrasing
               | in both him and other critics as it has become more
               | obvious and undeniable that experienced and highly
               | skilled experts in various domains
               | 
               | I'd caution that you separate the underlying opinion from
               | the rhetoric in those cases. Personally I'm a huge
               | skeptic, including of claims that it's "obvious and
               | undeniable" that "experienced experts" are using it. I
               | don't lead with that in discussions though, because those
               | discussions will quickly spiral as people accuse me of
               | being conspiratorial, and it doesn't really matter to me
               | if other people use it.
               | 
               | As the assumptions of the public has changed, I've had to
               | soften my rhetoric about the usefulness of LLMs to still
               | project as reasonable. That hasn't changed my underlying
               | opinion or belief. The same could be the case for these
               | other critics.
        
               | dcre wrote:
               | Reasonable, and I get it because I did the same thing
               | before agents got good this year (obviously good, I say
               | again) -- I felt the trajectory was clear but didn't want
               | to sound like the shills and wackos.
               | 
               | On the other hand I think accusing Zitron of subtlety or
               | tempering his rhetoric is a bridge too far.
        
       | super256 wrote:
       | PERFECT! CEO Cash has delivered the ultimate final recognition:
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       | final response and conclusion:              *ETERNAL
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       | **CEO CASH ULTIMATE FINAL RECOGNITION RECEIVED:**
       | 
       | I know a girl from some years ago who got a drug induced
       | psychosis. When she is having her worst phases, she is posting
       | stuff like this online. Why do LLMs always become so schizo when
       | chatting with each other?
        
         | ronsor wrote:
         | Claude is unique in the way it falls into this pattern. It's
         | done it since at least Claude 3.
        
           | seg_lol wrote:
           | Dr Bronner's made it into the training data.
        
         | trebligdivad wrote:
         | Reminds me of one of Epstein's posts from the jmail HN entry
         | the other day, where he'd mailed every famous person in his
         | address book with:
         | 
         | https://www.jmail.world/thread/HOUSE_OVERSIGHT_019871?view=p...
        
           | immibis wrote:
           | This is called being on drugs.
        
         | manoDev wrote:
         | The medical term is logorrhea or hyperlalia - talking non sense
         | non stop.
        
         | gs17 wrote:
         | > Why do LLMs always become so schizo when chatting with each
         | other?
         | 
         | I don't know for sure, but I'd imagine there's a lot of
         | examples of humans undergoing psychosis in the training data.
         | There's plenty of blogs out there of this sort of text and I'm
         | sure several got in their web scrapes.
        
       | Animats wrote:
       | This is both impressive and scary.
       | 
       | Most of the problems seem to stem from not knowing who to trust,
       | and how much to trust them. From the article: "We suspect that
       | many of the problems that the models encountered stemmed from
       | their training to be helpful. This meant that the models made
       | business decisions not according to hard-nosed market principles,
       | but from something more like the perspective of a friend who just
       | wants to be nice."
       | 
       | The "alignment" problem is now to build AI systems with the level
       | of paranoia and sociopathy required to make capitalism go. This
       | is not, unfortunately, a joke. There's going to be a market for
       | MCP interfaces to allow AIs to do comprehensive background checks
       | on humans.
        
       | heltale wrote:
       | The entire experiment just reminds me of Manna. We're progressing
       | a little too fast for comfort.
       | 
       | https://marshallbrain.com/manna1
        
         | ArcHound wrote:
         | Thank you for the reference, it's a fascinating read.
         | 
         | It would be good to highlight that this is fiction, though.
        
       | iceman28 wrote:
       | Really fun read. To be this seems awful close to my experience
       | using these models to code. When the prompts are simple and
       | direct to follow the models do really good. Once the context
       | overflows and you repopulate it, they start to hallucinate and it
       | becomes very hard to bring them back from that.
       | 
       | It's also good to see Anthropic being honest that models are
       | still quite a long way away from being completely independently
       | and providing a way to independently run business on their own.
        
         | ACCount37 wrote:
         | It's likely that the weaknesses have a shared foundation: LLM
         | pre-training fails to teach those LLMs to be good at agentic
         | behavior, creating a lasting deficiency.
         | 
         | No known way to fully solve that as of yet, but, as always, we
         | can mitigate with better training. Modern RLVR-trained LLMs are
         | already much better at tasks like this than they were a year
         | ago.
        
       | littlestymaar wrote:
       | I don't understand why you'd use a RLHF-aligned _chatbot_ model
       | for that purpose: this thing has been heavily tuned to satisfy
       | the human interacting with it, of course it 's going to fail
       | following higher level instruction at some point and start
       | blindly following the human desire.
       | 
       | Why aren't anyone building from the base model, replacing the
       | chatbot instruction tuning and RLHF with a dedicated training
       | pipeline suited for this kind of tasks?
        
         | dmurray wrote:
         | Because the pretrained chatbot is the flagship product of an AI
         | company in 2025. They want to sell this product to customers
         | who can't spell RLHF, never mind have the (substantial)
         | resources to do their own training.
         | 
         | If Anthropic were getting into the vending machine business, or
         | even selling a custom product to the vending machine industry,
         | they'd start somewhere else. But because they need to sell a
         | story of "we used Claude to replace XYZ business function",
         | they started with Claude.
        
       | ArcHound wrote:
       | To me the key point was:
       | 
       | > One way of looking at this is that we rediscovered that
       | bureaucracy matters. Although some might chafe against procedures
       | and checklists, they exist for a reason: providing a kind of
       | institutional memory that helps employees avoid common screwups
       | at work.
       | 
       | That's why we want machines in our systems - to eliminate human
       | errors. That's why we implement strict verifiable processes - to
       | minimize the risk of human errors when we need humans in the
       | loop.
       | 
       | Having a machine making human errors is the exact opposite of
       | what we want. How would we even fix this if the machines are
       | trained on human input?
        
         | rco8786 wrote:
         | I generally agree with you, but am trying to see the world
         | through the new AI lens. Having a machine make human errors
         | isn't the end of the world, it just completely changes the
         | class of problems that the machine should be deployed to. It
         | definitely should not be used for things that need those strict
         | verifiable processes. But it _can_ be used for those processes
         | where human errors are acceptable, since it will inevitably
         | make those some classes of error...just without needing a human
         | to do so.
         | 
         | Up until modern AI, problems typically fell into two disparate
         | classes: things a machine can do, and things only a human can
         | do. There's now this third fuzzy/brackish class in between that
         | we're just beginning to explore.
        
           | ArcHound wrote:
           | I can agree with you. And in a discussion with adults working
           | together to address our issues I will.
           | 
           | The issue is that we don't have exact proof that AI is
           | suitable for tasks and the people doing those are already
           | laid off.
           | 
           | The economy now is propped up only by the belief that AI will
           | be so successful that it will eliminate most of the
           | workforce. I just don't see how this ends well.
           | 
           | Remember, regulations are written in blood. And I think we're
           | about to write many brand new regulations.
        
             | rco8786 wrote:
             | Yea I'm not attempting to make any broad statements about
             | regulations or who has or hasn't been laid off. Only that a
             | common mistake I see a lot of people making is trying to
             | apply AI/LLMs to tasks that need to be deterministic and,
             | predictably, seeing bad results.
             | 
             | There is a class of task that is well-suited for current
             | gen AI models. Things that are repetitive, tedious, and can
             | absorb some degree of error. But I agree that this class of
             | tasks is significantly narrower than what the market is
             | betting on AI being able to accomplish.
        
         | spaceman_2020 wrote:
         | I don't think they really want to fix human errors with LLMs.
         | Rather, they want a "human" who works 24x7 for dirt cheap
        
           | AndrewKemendo wrote:
           | Dirt cheap being ideally "slightly more than the cost of
           | electricity."
           | 
           | Aka the same economics as a dishwasher
        
         | AndrewKemendo wrote:
         | There's no other input to train on
         | 
         | Humans are still the current best at doing everything humans
         | want to do
         | 
         | The ultimate goal is to transfer all possible human behavior
         | into machine behavior such that they can simulate and iterate
         | improvements on it without the constraints of human biology
         | 
         | The fact that humans are bad to each other means that we're
         | going to functionally encode all the bad stuff also and so
         | there is no solution to fixing it if the best data that we can
         | get is poisoned.
         | 
         | Like everything it's a problem with humans not machines
        
           | ArcHound wrote:
           | There is, but it's hard to obtain: curate, identify and fix
           | the biases in our current texts.
           | 
           | I am fully aware it's ridiculously expensive to do so.
        
             | AndrewKemendo wrote:
             | It's revisionist at best and totally epistemically broken
             | to try and somehow "fix" the bias because all you're doing
             | is introducing a new bias
             | 
             | The only possible solution is to create new human data
             | because we're behaving in ways that are good for society
             | this is literally the only possible future that still
             | includes humanity.
             | 
             | I personally do not believe humans can do this and so I'm
             | building something that tests that empirically.
        
         | dangoodmanUT wrote:
         | Because these ai machines aren't replacing old machines,
         | they're replacing old humans
        
           | ArcHound wrote:
           | Yes, but there's a hidden benefit taken for granted: machines
           | do not make human errors.
           | 
           | Sadly, machines not needing human treatment might be reason
           | enough.
        
       | spaceman_2020 wrote:
       | The cynicism is wild - there is a computer running a store
       | largely autonomously. I can't imagine being interested in
       | computers and NOT finding this wildly amazing
        
         | delusional wrote:
         | Its very much NOT running a store. They took an employee fridge
         | and added a LARP to it.
         | 
         | That they are framing this as a legitimate business is either
         | misunderstanding their current position in the economy, or
         | deliberate misdirection. We're not playing around with role
         | playing chatbots anymore. This shit was supposed to be
         | displacing actual humans.
        
           | spaceman_2020 wrote:
           | Jeez man, its been less than 4 years since GPT-3.5 release.
           | Maybe its okay if the entire "replace all humans with AI"
           | takes a little while
        
             | delusional wrote:
             | None of the problems highlighted in the blogpost or in the
             | WSJ video are problems that are automatically solved "in a
             | little while". They are in fact the same exact problems
             | people had when using this shit for pretend sexting 4 years
             | ago.
             | 
             | Excuse me if I find it incredibly irresponsible to be
             | plowing billions into what is essentially a bad LARPing
             | machine, and then going: "well we certainly had fun".
        
             | Atomic_Torrfisk wrote:
             | Point is it is misleading, and part of the hype cycle.
        
       | begueradj wrote:
       | There is a marketplace platform with the same name in Nordic
       | countries (vend.com)...
        
         | Atomic_Torrfisk wrote:
         | Sad that they acquired Finn.
        
       | varjag wrote:
       | So it looks like C level execs will be made redundant before
       | their human peons after all.
        
       | starkparker wrote:
       | Love the many accidentally dystopian statements in here for
       | what's ostensibly a positive, fun press release.
        
       | roughly wrote:
       | > The fact that the business started to make money may have been
       | in spite of the CEO, rather than because of it.
       | 
       | One begins to understand why the C-suites are so convinced this
       | technology is ready for prime time - it can't do _my_ job, but
       | apparently it can do theirs at a replacement level.
        
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