[HN Gopher] Uber is turning data about trips and takeout into in...
       ___________________________________________________________________
        
       Uber is turning data about trips and takeout into insights for
       marketers
        
       Author : sethops1
       Score  : 229 points
       Date   : 2025-12-08 15:00 UTC (8 hours ago)
        
 (HTM) web link (www.businessinsider.com)
 (TXT) w3m dump (www.businessinsider.com)
        
       | lwhi wrote:
       | Uber really are the piranhas of the corporate world.
       | 
       | I can't imagine any depth they wouldn't dive to, in order to get
       | a morsel to feed on.
        
         | andsoitis wrote:
         | From the article: _"aggregate users ' data without revealing
         | their identities."_
        
           | malshe wrote:
           | That's how it starts
        
           | squigz wrote:
           | Why do you think this makes it better?
        
             | crazygringo wrote:
             | You think data tied to _individual_ users isn 't any worse?
             | That privacy has no value?
        
               | pavel_lishin wrote:
               | I think they're suggesting that anonymized and
               | potentially aggregated data can still have individual
               | data extracted from it:
               | https://www.theguardian.com/technology/2014/jun/27/new-
               | york-...
        
               | squigz wrote:
               | What the heck? Where did I say either of those things?
               | 
               | Privacy is very important. That's why I think sharing of
               | customer data - individual or aggregate - is bad.
        
               | crazygringo wrote:
               | You asked why someone would think aggregating would make
               | it better.
               | 
               | Aggregating protects privacy when done properly.
               | 
               | It seems pretty obvious to me that sharing individual
               | data is orders of magnitude _worse_ than sharing
               | aggregated data.
               | 
               | If you think they're the same, then you don't seem to
               | value the privacy that aggregation provides.
               | 
               | So what am I misrepresenting about what you said?
               | 
               | I'm tired of false equivalences. One thing that's maybe
               | slightly bad, and another thing that's super-super-bad,
               | aren't equally bad.
        
               | pixl97 wrote:
               | >Aggregating protects privacy when done properly.
               | 
               | When done properly is going a lot of heavy lifting there.
               | Time and time again it's been found most aggregates are
               | not filtered properly and be deanonymized with eaze.
               | 
               | It's not that one is big bad, and one is little bad, it's
               | the little bad can become big bad with a small amount of
               | work by an attacker/company. Then when you add in zero
               | external third party verification of these company
               | claims, you really don't have any reason to believe them.
        
               | crazygringo wrote:
               | > _When done properly is going a lot of heavy lifting
               | there._
               | 
               | Not really. There are common practices for it. Yes it
               | hits HN when deanonymization can happen at a well-known
               | company, just like it hits HN when there's a security
               | vulnerability that gets patched at a well-known company.
               | 
               | But "it's the little bad can become big bad" is what's
               | doing the heavy lifting in _your_ argument. No, that 's
               | not how it works. There's no universe in which aggregate
               | data can be deanonymized to _anywhere_ close to what all
               | of the individual profiles would be. It 's a completely
               | false equivalenace, period.
        
               | squigz wrote:
               | And I'm tired of people acting like companies putting on
               | a show of protecting our privacy is doing anything
               | actually helpful. But you're right. I'm wrong and clearly
               | don't care about privacy.
               | 
               | As a completely unrelated aside, I wonder how much social
               | progress is hindered by people alienating people on their
               | own side.
        
               | crazygringo wrote:
               | Just don't make false equivalences.
               | 
               | It's easy, just admit the two are not the same and move
               | on. You don't need to get defensive about it. I wonder
               | how much social progress is hindered by people making
               | wrong statements and then getting defensive about it?
        
           | kotaKat wrote:
           | Over/under on when someone is able to de-aggregate an
           | identity down to an individual user?
           | 
           | I've got it on less than 6 months.
        
             | code_for_monkey wrote:
             | 6 weeks would be optimistic
        
             | schnable wrote:
             | how do de-aggregation attacks or whatever you'd call this
             | work?
        
               | snapcaster wrote:
               | One of the easiest methods is to find a different data
               | source with overlap and use that to map real people to
               | anonymized lists. Big tech companies find this super easy
               | to do because of all the internal data they already have
               | on everyone
        
             | indymike wrote:
             | More like 15 minutes.
        
           | DennisP wrote:
           | Also from the article:
           | 
           | > Uber Intelligence will let advertisers securely combine
           | their customer data with Uber's to help surface insights
           | about their audiences, based on what they eat and where they
           | travel.
           | 
           | So the companies have the identities. It sounds like they're
           | going to be learning something about their customers, the
           | question is just how much detail they'll get.
        
             | zx8080 wrote:
             | Everything? Ok, everything. Names "anonymmized" (but easily
             | trackable) and the list of addresses. Why not sell it to
             | get money? /s
        
           | baggachipz wrote:
           | Source: "trust us bro"
        
         | morkalork wrote:
         | The allegation that driver payouts are manipulated to:
         | 
         | 1) Hook new drivers with better than average rates before
         | tapering off 2) Take into account the age/model/value of the
         | vehicle and what payments for it would look like in the market
         | and dole out enough to cover costs but not "too much" that
         | they're getting ahead of other drivers
         | 
         | Totally baseless and sourceless hearsay tho. Still, if true,
         | really plays into the image of "there's no depth they won't
         | go".
        
           | underlipton wrote:
           | Add another: the various platforms talk to each other (or
           | analyze driver movement) in order to manipulate order
           | offerings in such a way as to discourage drivers from taking
           | orders from more than one app at once. One app will wait
           | until the other has confirmed an accepted order before
           | deluging you with their own orders, all taking you in the
           | opposite direction (which makes you late for one or more
           | deliveries, giving cause to terminate your contract).
        
             | gruez wrote:
             | Source?
        
               | underlipton wrote:
               | Pure anecdata. However, the change from the first two
               | days I multi-apped and made almost 3 times my usual
               | hourly rate, to the following weekend, when
               | 
               | >neither app would send me orders for up to half an hour
               | 
               | >as soon as one had assigned me and order, the other
               | would start sending my multiple per minute
               | 
               | >all of these orders were either comically low-
               | compensation (no tip), a 15-minute-plus drive away from
               | the order I'd just accepted (to areas it had never sent
               | me before), or both
               | 
               | was marked.
        
       | dfxm12 wrote:
       | So many times on this website, people say, "I will pay for the
       | service to get rid of advertising." You pay for this service and
       | rides aren't getting any cheaper. It is naive to think any
       | company isn't finding ways to monetize your behavior, whether
       | you're paying them or not.
        
         | jcalvinowens wrote:
         | People object to advertising because it is annoying and
         | distracting. If the ads disappear, they got what they paid for.
         | It's not about avoiding their "behavior being monitized", most
         | people don't care about that at all.
        
           | mitthrowaway2 wrote:
           | No, I care about that as much or more.
        
             | pavel_lishin wrote:
             | But are you most people?
             | 
             | I'd wager that just by the virtue of being commenters on
             | HN, we're already outliers.
        
             | jcalvinowens wrote:
             | You're an outlier. Ask ten people at your local bus stop if
             | this is important to them, and tell me how many start
             | laughing at you :)
        
               | squigz wrote:
               | If I went up to random people and went like, "Do you
               | approve of companies tracking what you buy, eat, do,
               | where you go, and every other aspect of your life?" I
               | promise you I would get a majority of "No"s
        
               | jcalvinowens wrote:
               | The question I'm asking is "would you pay more money if
               | the service promised not to sell your data". That's a
               | hard no for most people.
               | 
               | If you frame it as a negative thing with no downsides for
               | agreeing with you, of course people will agree. But
               | that's not the reality.
        
               | squigz wrote:
               | The claim you made was that people don't care about their
               | behavior being monetized.
        
               | jcalvinowens wrote:
               | Don't care enough to sacrifice anything tangible to avoid
               | it, yes. I would think it's obvious the question as you
               | framed it biases responses to the point they're
               | meaningless...
        
               | dylan604 wrote:
               | 'People object to advertising because it is annoying and
               | distracting. If the ads disappear, they got what they
               | paid for. It's not about avoiding their "behavior being
               | monitized", most people don't care about that at all.'
               | 
               | That's your quote as I read it in case some editing
               | happens. There's no caveat in your original post that you
               | are claiming now. You've moved the goal posts. As you
               | originally stated, I agree with all of the follow up
               | comments to it that you are now trying to expand on your
               | original comment. Maybe that's what you always meant but
               | just left out of the original. It happens. But now you're
               | being obstinate about it in a way that doesn't look good.
        
               | jcalvinowens wrote:
               | No, you're just nitpicking the semantics and missing the
               | forest for the trees. Everyone except you seems to
               | understand that that was the beginning of a _discussion_
               | , not an opening statement in a fucking court.
        
               | dylan604 wrote:
               | yeah, it's me with the problem, that's why i'm at least
               | the 3rd person to take issue
        
               | ajbourg wrote:
               | Not because people don't value their personal data but
               | because they, rightfully, value those promises as worth
               | approximately nothing.
        
               | jcalvinowens wrote:
               | It's an interesting theory, for sure. Continuing down the
               | rabbit hole... I guess you could ask about "company
               | promises" versus "regulatory prohibition". But then one
               | might argue _that_ similarly rests on the population 's
               | perception of the efficacy of government regulation,
               | which is certainly also somewhat low...
               | 
               | What's the solution then?
        
               | skeeter2020 wrote:
               | People will also say they will pay more for a ephemeral
               | good like privacy or patriotism, so I think you'd be
               | surprised if you ask them your question. Where you're
               | right is will they actually do it, and even if they will
               | how much?
        
               | jcalvinowens wrote:
               | I'd guess that if you ask people about a broad right to
               | privacy, they will mostly express support for it. You
               | could ask:                   "Would you pay extra for a
               | guarantee your personal data is kept private?"
               | 
               | vs                   "Would you pay extra for a guarantee
               | your data isn't sold for marketing purposes?"
               | 
               | ...and I would guess the first would have a higher "yes"
               | rate, although still low. But I also expect a chunk of
               | people would ask you to define "private" before answering
               | the first question...
               | 
               | One might argue "private" implies more than can truly be
               | promised, for example no US company can promise to ignore
               | subpoenas and actually follow through.
               | 
               | I'd say it mirrors for patriotism: "do you support
               | $OUR_COUNTRY" will get more "yes" responses than almost
               | any more specific question about support for anything
               | tangible. Precisely because it's sort of meaningless and
               | unobjectionable... (well except in the US, where I'm sure
               | it's correlated with whether or not one's favored party
               | is in power)
        
               | gremlinunderway wrote:
               | It's because acompany promise is useless without actual
               | enforced regulation which is harsh enough to actually add
               | trust in such a contractual agreement being honoured.
               | 
               | This is how we have a free-market to begin with. You need
               | enforcement and structures in place so people will
               | actually trust any of this crap. Instead, we have the
               | nutjob early 90's cyber libertarians thinking this will
               | all be magically fixed with just magical freedom and the
               | invisible hand fixing everything.
        
               | jcalvinowens wrote:
               | Yeah, I don't disagree, another comment touched on the
               | distrust part. But would people trust government privacy
               | regulation more?
        
               | dfxm12 wrote:
               | I specifically mentioned people _on this website_. Based
               | on comments I regularly come across on this website, I
               | don 't think the person you're responding to is an
               | outlier. I would hope we can stay on topic.
        
               | jcalvinowens wrote:
               | You missed the point.
               | 
               | People on this website are too small a fraction of
               | society to ever move the needle. My point is that it
               | doesn't matter what people on this website want with
               | respect to privacy, in our capitalist democratic society
               | it will never happen unless _most people_ want it.
               | 
               | The reality right now is that most people don't want it.
        
               | dfxm12 wrote:
               | If that was your point, I suggest you post more clearly
               | in the future, because your post did not suggest this.
        
               | jcalvinowens wrote:
               | If we're giving each other advice, I'd suggest you read
               | more carefully and with a more open mind in the future :)
        
           | criddell wrote:
           | Some of us don't care that much about advertising, but we
           | object to surveillance.
        
           | gremlinunderway wrote:
           | People "don't care" because they do not understand the
           | implications or the technology, not because they genuinely
           | have no interest in privacy. Of course its easy to dupe
           | people without technical literacy by characterizing it as
           | some benign "targeted advertising" as if its a service being
           | provided _for_ you (when clearly it 's not) rather than the
           | actual answer which is "we want to follow your every movement
           | and pattern of behaviour as if we had someone following you
           | in an unmarked car and then sell that data to anyone willing
           | to cough up the cash without any of your consent".
           | 
           | This narrative is incredibly toxic and honestly a very
           | antisocial viewpoint of people as if they are all just stupid
           | sheep who deserve to be exploited.
           | 
           | There's zero reason why its unfair for a person to both
           | object to advertising because of the annoyance (because it is
           | annoying) AND for a person to not want to be digitally
           | surveilled endlessly without their consent.
        
             | jcalvinowens wrote:
             | > People "don't care" because they do not understand the
             | implications or the technology, not because they genuinely
             | have no interest in privacy.
             | 
             | I don't disagree with you there.
             | 
             | > This narrative is incredibly toxic and honestly a very
             | antisocial viewpoint of people as if they are all just
             | stupid sheep who deserve to be exploited.
             | 
             | The people get what they vote for, whether or not its what
             | they deserve. The only way to move the needle on this is to
             | educate people. Telling people they're "stupid sheep" for
             | not wanting the thing you think they should want is not
             | typically a winning strategy, in my experience.
             | 
             | > There's zero reason why its unfair for a person to both
             | object to advertising because of the annoyance (because it
             | is annoying) AND for a person to not want to be digitally
             | surveilled endlessly without their consent.
             | 
             | I'm simply saying I think _most_ people care more about the
             | first thing.
        
           | ssl-3 wrote:
           | Your opinion is unpopular in this subset of folks here, but
           | it's valid.
           | 
           | It isn't out-of-keeping in this kind of company for a person
           | to start discussions about personal data privacy. In fact: We
           | chat about this stuff here _all the time_.
           | 
           | But in reality: The number of discussions I've had about
           | personal data privacy and monetization face-to-face with
           | people _that I did not meet through a computer network,_ or
           | _bring up myself_ is exactly 1.
           | 
           | It's thus my observation that most people in the world care
           | about this issue approximately...never.
           | 
           | (The reason they don't care may be that they don't know
           | enough to even begin to question whether the people behind
           | their air fryer, genealogical DNA service, garage door
           | opener, and food delivery system may have ulterior motives.
           | 
           | But guesses about root causation are, at best, both
           | tangential and broadly inconsequential. We can guess and
           | figure and re-figure and even prove theories until the cows
           | come home.
           | 
           | And it doesn't matter.
           | 
           | They didn't care yesterday, they still don't care today while
           | I write this, and they will continue to not care tomorrow.)
        
         | teeray wrote:
         | If you have the disposable income to pay to remove advertising,
         | you are exactly the market segment advertisers want to reach.
         | They will always be willing to pay to outbid that segment's own
         | desire to not see ads.
        
           | landgenoot wrote:
           | This is very insightful
        
             | neom wrote:
             | Just to give you another little titbit if you're
             | interested. I work in go to market, and part of that is
             | awareness, and part of that is advertising. Where people
             | use the platform has a huge impact on the prices you pay to
             | advertise on the platform, for example reddit is very
             | expensive because they have a very high mobile traffic
             | population, and the ads can't be blocked, advertising on X
             | is hard because the people I want to reach all pay for
             | premium, so the traffic you get from it now is basically
             | useless, linkedin skews towards desktop, but their
             | targeting is amazing, but because they skew towards desktop
             | people run ad blocks, some platforms let you pick the
             | devices you serve to, some don't, all of it impacts the
             | price you pay to serve the ads.
        
               | landgenoot wrote:
               | So, don't do targeted advertising then?
        
               | neom wrote:
               | Well, it doesn't really matter that it's expensive or
               | hard: that's what we have VCs for. More money you can
               | raise, better targeting you can pay up for. You'd be
               | amazed at how much oxygen you can suck out of a market
               | for a million bucks.
        
           | matheusmoreira wrote:
           | Yep. People are paying for the privilege of segmenting
           | themselves into the high disposable income categories of the
           | market. They're paying to do the corporation's market
           | segmentation for them.
        
           | Cpoll wrote:
           | I started to rebut this with the expected value of the bid...
           | but if you're advertising a sports car, it's worth paying
           | $100/impression even if your conversion rate is 1%.
        
             | rbalicki wrote:
             | If the ad impression is worth that much (which seems
             | extremely rare), then there's a profitable trade to be had,
             | where I'm paid to see the ad and the platform is paid to
             | provide the ad. Then all parties are happy.
             | 
             | Anyway, the devil is in the implementation details here,
             | but this doesn't strike me as a common case.
        
             | dmitrygr wrote:
             | For ads I see in places I paid not to see them, I add all
             | the vendors to my "never buy from" list when this happens.
        
               | pixl97 wrote:
               | Isn't it fun when monopolies show you ads.
        
           | zamadatix wrote:
           | I don't know about "always", but the general correlation of
           | interest in "paying to not have ads" and interest of
           | advertising dollars in "paying to get to you" rings true and
           | is often overlooked.
        
             | dylan604 wrote:
             | I think the general correlation is that corps will find
             | ways to make more money than they are now while they will
             | all eventually realize data aggregation can be monetized
        
             | monerozcash wrote:
             | I'm not sure this is true, the people who would pay to not
             | have non-distracting ads are likely a demographic that does
             | not convert very well.
        
               | SR2Z wrote:
               | If they're half as likely to convert but four times
               | wealthier, does it matter?
        
               | monerozcash wrote:
               | Four times wealthier does not mean they'll spend four
               | times more on your products.
               | 
               | The answer here isn't really obvious, but I'd suspect
               | that in many cases this is not a very attractive
               | demographic to advertise to.
        
               | neom wrote:
               | They should have used the term more valuable not more
               | wealthy, their point is generally cogent.
               | 
               | On the wealthy side, you don't need to be _that_ rich to
               | pay not to get ads.
        
           | quietbritishjim wrote:
           | Added to that: it's in the middleman's interest to blur this
           | distinction. You can sell a lot more "may or may not be rich
           | enough to buy your product" adverts than you can "definitely
           | rich enough" adverts. Even if the rate per advert is slightly
           | lower, it probably makes the middleman (Uber in this case)
           | more money. (And the rate per advert probably won't be a
           | _lot_ lower because companies have fixed advertising
           | budgets.)
           | 
           | So now, to justify removing someone from your pool of
           | advertisees, they don't just need to pay what could be made
           | by advertising to them; they need to pay for what could be
           | made to advertise to them and (unwittingly) several poorer
           | people.
        
           | carlosjobim wrote:
           | > If you have the disposable income to pay to remove
           | advertising
           | 
           | So a fancy way to say that if you have 10 dollars?
        
             | teeray wrote:
             | I'm describing the general principle. If x + x = 2x, then
             | it already follows that 1 + 1 = 2.
        
               | carlosjobim wrote:
               | You could just as logically say that if the user has
               | spent money to remove advertising, then they now have
               | less money and are less valuable to advertise for.
        
               | csa wrote:
               | > You could just as logically say that if the user has
               | spent money to remove advertising, then they now have
               | less money and are less valuable to advertise for.
               | 
               | Thank you for the laugh.
               | 
               | While this may be true on an individual level, it's
               | wildly not true in aggregate.
               | 
               | The first dollar is hardest to get. Once someone has
               | shown a propensity to spend _on pretty much anything_ ,
               | they become _much_ more valuable as an advertising
               | target.
        
           | darth_avocado wrote:
           | So it's not
           | 
           | "If you don't pay for a product, you are the product"
           | 
           | It's
           | 
           | "If you don't pay for a product, you are a less valuable
           | product than if you'd pay for the product"
        
         | goalieca wrote:
         | I paid quite a fee to have crave streaming service in canada.
         | It's pretty premium with HBO and that. Yet, all the star trek
         | shows are now behind ads.. several minutes for a 20 minute
         | episode of lower decks. Things are getting out of hand.
        
           | charles_f wrote:
           | I was paying $24 for crave. They showed me ads.
           | 
           | I'm not paying crave anymore.
        
             | oniony wrote:
             | But rest assured they'll blame piracy for their downturn in
             | revenue.
        
               | mystraline wrote:
               | Get a cheap VPN and then pirate.
               | 
               | That technically is also competition. And if the market
               | offers garbage for money, but the illegal market is free
               | and better, go with the illegal choice.
               | 
               | You'll be treated like a criminal either way with DRM.
               | So... Yeah.
        
               | monerozcash wrote:
               | Unlikely, does anyone in this sector actually bother
               | complaining about piracy anymore? Except for sports,
               | they've largely managed to kill it off.
        
             | dylan604 wrote:
             | I was paying for Prime. They showed me ads. I'm not paying
             | for Prime anymore
        
         | AznHisoka wrote:
         | If you arent paying, you are the product.
         | 
         | And if you are paying... you're still the product as well.
        
           | matheusmoreira wrote:
           | Yeah. Only way to avoid becoming the product is to become a
           | "pirate" instead. Pretty sad but it is what it is.
        
             | thenthenthen wrote:
             | Thers no ads on the high seas?
        
               | dylan604 wrote:
               | Not until that asshat company wanting to deploy satellite
               | constellation that displays ads from space. It's not like
               | there are billboards in the middle of the ocean
        
               | qwerpy wrote:
               | That was a stretch, really had to jam that little dig in
               | there, huh?
               | 
               | Although if they did somehow deploy their constellation
               | as a legible ad, I wouldn't even complain. "Drink Coke"
               | spelled out with a hundred satellites would be hilarious.
        
               | dylan604 wrote:
               | What dig?
        
               | qwerpy wrote:
               | I've seen ads of several varieties:
               | 
               | - Public websites are chock full of ads
               | 
               | - Downloading a file often means hopping through several
               | redirects (each of which is an ad) and sometimes even
               | having to "complete an offer" to get the final link
               | 
               | - Private websites have some affiliate deal with VPN
               | providers. "We did the research, this one is the best, if
               | you subscribe through this link you will get some perks
               | on our website".
               | 
               | Of all the kinds of ads out there, that last one is the
               | least objectionable to me. They don't force it on you, it
               | doesn't clog up the important parts of the site, and they
               | supposedly do some research to pick the best provider to
               | affiliate with. I "never" click on ads but this one
               | worked on me.
        
               | malfist wrote:
               | Why are you doing it that way? That's the hardest way to
               | get content and most likely to infect you along the way.
               | Just torrent stuff.
        
               | qwerpy wrote:
               | Torrent is what I meant by public/private website, I
               | didn't want to spell it out in case someone got offended.
               | I rarely use direct file download but for the odd mp3,
               | console firmware/keys, etc it can be easier to grab
               | exactly what I want.
        
               | nemomarx wrote:
               | If you can get a private tracker or sonarr running,
               | pretty much no ads.
        
           | gremlinunderway wrote:
           | Yeah this is where I think government-regulation would
           | actually be a solid-fit to try and govern some of this
           | manipulative and unfair practices.
           | 
           | There just needs to be a blanket-law where your data is
           | considered every-bit as intellectual property as a piece of
           | copyrighted media and for there to be consent established to
           | sell or give your data to a third-party there needs to be an
           | active exchange of payment, credit or services that is opt-in
           | only, not opt-out from an intentionally obfuscated EULA
           | update email.
           | 
           | Require active opt-in and consent along with a clear set of
           | goods/services/payment, and active simple on-demand
           | revocation with strict timelines, and you could have
           | companies actually properly incentivizing users to sell them
           | their own personal data instead of it just being harvested.
           | 
           | Unfortunately too many libertarian nutjobs out here think
           | that the market here will magically fix all issues.
        
             | devilbunny wrote:
             | > too many libertarian nutjobs out here think that the
             | market here will magically fix all issues
             | 
             | I'll see your libertarian market nutjobs and raise you
             | reflexive "regulation will fix it" liberals (I don't really
             | know the right term here, but I guess it's the one that
             | fits most closely with US politics for the last 60+ years).
             | Neither group has much room in its worldview for the simple
             | fact that some people are just jerks and will abuse any
             | system.
             | 
             | Regulation can be done well, but doing so in a way that
             | doesn't just hand the entire segment to the current
             | incumbents is _hard_ and regulatory capture isn 't just
             | something market worshipers conjured out of thin air.
        
         | underlipton wrote:
         | Delivery in particular remains underpriced at even the high
         | prices we see. The way the platforms are set up, you're
         | basically paying to chauffeur a single order straight to your
         | house, on-demand. Mobile tech and "own car" efficiencies don't
         | begin to cover those costs. The problem was that this is the
         | kind of service that they had to offer in order to supersede
         | existing delivery.
         | 
         | In an ideal world, you'd instead have drivers assigned to
         | either particular neighborhoods or particular restaurants,
         | allowing for order-stacking and predictable routes. Bonus for
         | set-time daily deliveries (get your order in before 6 or have
         | to wait until 9). Bigger bonus for set neighborhood drop-off
         | points (like those consolidated mailboxes, but warming
         | compartments). Anything more bespoke would cost extra.
         | 
         | Unfortunately, the balance of inefficient operations,
         | decreasing competition, and "line go up" is that prices have to
         | increase.
        
           | abdullahkhalids wrote:
           | Delivery was financially viable for decades before delivery
           | apps. That's why restaurants did it on their own. What's not
           | financially viable is VCs investing billions to create global
           | oligopolies, and and then expecting outsized returns on that
           | investment.
           | 
           | At the same time you have processes like increasing
           | suburbanization and development of even more car-centric
           | infrastructure, which makes houses and restaurants even
           | further from each other, and makes cheaper delivery vehicles
           | like motorbikes infeasible.
        
             | underlipton wrote:
             | All of that is true. However, I think you don't account
             | enough for the differences in the current and previous
             | delivery models in delivery's viability. The old model was
             | "drivers employed or contracted to individual restaurants,
             | with fairly strict distance limits." Today's apps let you
             | order from arbitrary restaurants to arbitrary delivery
             | addresses. The other factors make the situation worse, but
             | just this one is enough to turn a viable model into one
             | that can't be profitable without someone involved getting
             | scammed.
        
         | efsavage wrote:
         | In the earliest days of getting people to pay for cable TV when
         | OTA was free, the pitch was that you'd see fewer/no
         | commercials. That didn't last long...
        
           | SoftTalker wrote:
           | Not really. Cable TV started as a better way for people to
           | get OTA channels when they were in marginal reception areas.
           | My family had cable TV in the 1970s and it was a maybe eight
           | or ten OTA channels and except for the PBS station they all
           | had commercials, between shows and during shows.
           | 
           | HBO was the first offering that didn't have ads during the
           | show.
        
             | efsavage wrote:
             | Interesting, I grew up in an area with good reception, so
             | the pitch was definitely fewer commercials on the cable
             | channels (HBO, Nickelodeon, MTV), I remember standing in
             | the living room as the salesman said this. It was true for
             | a while, but eventually they caught up to OTA ad loads.
        
               | dylan604 wrote:
               | HBO was always a premium ad free channel. MTV was never
               | promoted as ad free.
        
               | skeeter2020 wrote:
               | and premium channels were ridiculously expensive back
               | then too!
        
             | dylan604 wrote:
             | Yea, the no ads theory of the history is cable seems to be
             | pervasive. The only ad free channels were the premium ones
             | like HBO. It's like people think the OTA channels that were
             | packaged together had some magic applied that eliminated ad
             | breaks from the exact same feed as the OTA broadcast. The
             | cable only channels like USA also had ads as well. I guess
             | it's just another example if you tell a lie often enough
             | people will accept it as truth
        
             | bluGill wrote:
             | Catv originally stood for 'community antenna' and was for
             | those who lived in a valley where tv signals couldn't
             | reach. The community built one antenna at the top and ran a
             | cable down to everyone. Of course it was an obvious
             | addition after that to add extra channels.
        
               | hyperdimension wrote:
               | Interesting! That makes sense now. I thought it stood for
               | CAble TV and always wondered why they used two letters
               | instead of just CTV.
        
           | skeeter2020 wrote:
           | this doesn't ring true; TV has always been deeply linked with
           | ads, it just seems that they moved to fractional ownership of
           | a show via many advertisers vs. the (perhaps less intrusive)
           | show sponsor where the advertising was woven into the plot.
        
             | bediger4000 wrote:
             | I think I'm older than most HN commenters. I can't Google
             | up a citation, but "no or fewer ads" was part of the pitch
             | in the early-mid 1970s in my recollection. You are correct
             | about TV and ads, so maybe I'm wrong.
        
           | dragonwriter wrote:
           | > In the earliest days of getting people to pay for cable TV
           | when OTA was free, the pitch was that you'd see fewer/no
           | commercials.
           | 
           | No, it was quality of reception, especially for people who
           | were farther from (or had inconvenient terrain between them
           | and) broadcast stations; literally the only thing on early
           | capable was exactly the normal broadcast feed from the
           | covered stations, which naturally included all the normal
           | ads.
           | 
           |  _Premium_ add-on channels that charged on top of cable, of
           | which I think HBO was the first, had being ad free among
           | their selling points, but that was never part of the _basic_
           | cable deal.
        
             | flyinghamster wrote:
             | That varied by region. When cable came to my town in the
             | early 1980s, HBO and Cinemax were part of the local cable
             | provider's basic package. That lasted until the next
             | provider bought them out.
        
               | dragonwriter wrote:
               | Oh, sure, definitely some providers did some things like
               | that early on to drive growth, especially when they were
               | trying to drive into the areas less dissatisfied with
               | existing broadcast quality then the initial cable
               | markets. (And even once it stopped, it was common to
               | bundle premium channels into the basic cost _for a
               | limited time_ for new customer acquisition.)
        
         | charles_f wrote:
         | I think when you give money for a service it's a reasonable
         | expectation that the company you're giving the money to will
         | respect your privacy, if only because selling your data is not
         | a great outlook and could jeopardize the main revenue stream.
         | I'm guess I'm proven wrong
        
           | toomuchtodo wrote:
           | Without regulation, you have no protections against these
           | corporate actions. If you're expecting or relying on
           | corporations to act in good faith, you are going to be
           | disappointed.
        
             | tdeck wrote:
             | Uber, famously a company that respects existing laws and
             | regulations.
        
             | hypeatei wrote:
             | Just one more piece of regulation, that will fix it! Voting
             | with your wallet is better. No one is forcing you to use
             | Uber, get more creative and stop using men with guns to
             | impose _< current hot take because I'm pissed>_ onto
             | everyone else.
        
               | ryandrake wrote:
               | Is there any recent example of one of these huge tech
               | companies actually reducing advertising due to people
               | "voting with their wallets"? Or even making any customer-
               | favoring change whatsoever (ad-related or otherwise) as a
               | result of voting with wallet? "Vote with your wallet"
               | gets trotted out here all the time but it doesn't work.
        
               | hypeatei wrote:
               | Doesn't work for who? If you stop using their service
               | then you're not subject to getting your data sold by them
               | because that data simply won't exist. There is no
               | inherent need to get tech companies to "stop advertising"
               | on a societal level.
               | 
               | It gets trotted on a lot here because the overarching
               | narrative on HN is that regulation is an answer to
               | everything when it's easier to just... not use the thing
               | if you don't like it. Rather than creating a mountain of
               | regulations that only big business can comply with, I
               | think it's better to choose what you do with your money
               | as a consumer.
        
               | array_key_first wrote:
               | Doesn't work for YOU, because Uber burned many billions
               | across 15 years making sure they killed all their
               | competitors.
               | 
               | In most places, your options for a taxi service are Uber
               | or go fuck yourself. That's how they're able to get away
               | with their price gouging, privacy recklessness, and
               | share-cropped labor.
               | 
               | Free market dynamics only work if you are in a free
               | market. We're not, there's one player, and they won the
               | market by literally just cheating and breaking the law.
               | Sorry, sorry, "disrupting".
        
               | skeeter2020 wrote:
               | what alternatives in ride sharing / streaming / whatever
               | are you suggesting I vote for with my money that doesn't
               | do this? They all follow the same playbook.
        
               | hypeatei wrote:
               | Not giving them money is a start, and for alternatives
               | I'd recommend finding another taxi service. Either the
               | traditional yellow cabs or another private company/single
               | owner-operator ones (like the ones that drive black
               | SUVs/cars)
               | 
               | For streaming, I'm not sure since I don't watch much, and
               | YT+adblocker is sufficient for me. Again, not giving them
               | money is enough of a signal if you don't find the product
               | good.
        
           | godzillabrennus wrote:
           | What if the service costs more to deliver than the market is
           | willing to pay (e.g., search engines and social media)? I
           | think it's reasonable to have advertising-supported services,
           | it just needs to be clear up front. I don't mind dropping
           | Netflix, Hulu, or other streaming services for Blu-Ray
           | ripping and Plex if it gets too expensive, even with ads.
        
             | awad wrote:
             | While totally unaware of the underlying economics, I do
             | find it interesting how the major LLM providers found a way
             | to get a non-trivial portion of consumers to actually pay
             | for the consumer service. Of course, ads are still coming,
             | but it was objectively impressive to go from 20+ years of
             | "search is free" to "search is free, but capped, unless you
             | pay us."
        
               | godzillabrennus wrote:
               | LLM use is not a simple search. I pay for it to either
               | aid me or autonomously do work with document authoring,
               | software development, and market research. It's not
               | apples-to-apples when comparing.
        
               | skeeter2020 wrote:
               | if you looked at the underlying = economics - even a
               | quick review - you'd see that paying customers is a
               | relatively trivial portion. This is much closer to the
               | dotcom race to maximum eyeballs; figure out the money
               | part later.
        
             | pixl97 wrote:
             | >What if the service costs more to deliver than the market
             | is willing to pay
             | 
             | What if I don't have enough money to buy something and I
             | want it anyway!
        
           | netdevphoenix wrote:
           | I don't think G-Suite customers are excluded from Google's ad
           | tracking network. Microsoft enterprise? Neither. All you can
           | ask if that they don't show you ads. And even that is
           | temporary
        
           | barbazoo wrote:
           | FTA:
           | 
           | > It uses LiveRamp's clean room technology, which lets
           | companies aggregate their data in a privacy-safe environment,
           | without sharing or seeing each other's raw or personally
           | identifiable customer information.
           | 
           | It's apparently not that they directly sell your PII at
           | least.
        
         | neom wrote:
         | Uber ride app has ads in it now on top of data collection,
         | service fees, etc, uber eats also sells sponsored placement,
         | and then the fees and prices now... like what the actual fuck
         | is this? https://s.h4x.club/9Zun85Lj - these people have lost
         | their minds, y'all really gonna drive the business down to 10
         | loyal customers who you milk to hell and high water? Weird
         | strategy.
        
           | lotsofpulp wrote:
           | Target just started hitting me with completely third party
           | ads right after you press pay in their app.
           | 
           | They have also advertised for the Starbucks in thr Target
           | stores long before when you go to pickup something.
        
             | neom wrote:
             | As someone who has spent their whole career in growth and
             | awareness for business building, I see why people hate ads
             | so much now - personally I love running ads, trying to
             | place a good ad in a good spot for someone who will
             | genuinely appreciate it, it can be very rewarding... but
             | late stage capitalism, aka fervent consumerism, has driven
             | business into a real bad place, it's a shame because
             | business and commerce is pretty fun, better than conquering
             | via killing anyways.
        
         | pjmlp wrote:
         | Which is why I don't pay to remove ads on YouTube, nor I give
         | Amazon the pleasure to see more from my money than what I need
         | to pay for prime deliveries.
        
           | dylan604 wrote:
           | Are you saying you are purchasing a minimum of $25 to get
           | those prime deliveries, or are you some how thinking you can
           | pay for Prime deliveries while not also paying for Prive
           | Video??
        
             | pjmlp wrote:
             | I am paying for the deliveries, the fact that Prime Video
             | is part of the deal is something nice, but not what I care
             | about, even less so after Amazon decided to force ads to
             | people that were already paying in first place.
        
         | micromacrofoot wrote:
         | We have to be real, there's no way anyone is currently paying
         | the real cost of having McDonalds delivered right now...
        
           | tanseydavid wrote:
           | They just need a subscription model at Mickey Dee's. They can
           | make up for the inefficiency with volume </sarc>.
        
             | micromacrofoot wrote:
             | that and a shitty little delivery robot
        
         | dewey wrote:
         | When people say they are going to pay for an ad free product
         | they very often underestimate how much the service would cost
         | them. This is often a price higher than what they would be
         | willing to pay.
        
           | scbzzzzz wrote:
           | I respectfully disagree my friend. When Investors , board,
           | wall street is chasing second order and third order delta
           | increase in a stock enshitification is bound to happen. If
           | there is a board that wants return higher than previous year
           | and when you can't optimize costs by improving tech, You find
           | new avenues like showing 2 ads, showing 3 ads. Increasing
           | subscription price or cheekly modifing terms of service and
           | selling your data to 3rd party data brokers. it has nothing
           | to do with subscription cost.
        
         | paulddraper wrote:
         | Okay.
         | 
         | They're going to sell to marketers for ads I don't watch?
        
         | netdevphoenix wrote:
         | The key concept is that maximising the monetisation of each
         | user is the ultimate goal. Once that is understood, Uber's
         | behaviour makes sense as a subgoal of that bigger goal
        
         | FireBeyond wrote:
         | Yup. The most surprising thing about this announcement is that
         | they haven't been doing it, already...
        
         | mattlutze wrote:
         | The prevailing implementation of capitalism compels all
         | companies to continue developing revenue streams to increase
         | their overall "worth."
         | 
         | Any company that has unique or rare data is compelled to do
         | things with it. Those that don't either can't figure out how or
         | explicitly reject the reward function of contemporary
         | capitalism. We should really expect those deviations to be the
         | exception.
        
         | benced wrote:
         | "You pay for this service and rides aren't getting any cheaper"
         | - you can't just say things. You could very well be right but
         | you need to actually look at their margin profile over time to
         | know if this is true.
         | 
         | To give an industry that's a counterexample to the "they add
         | ads and don't make things cheaper", look at groceries. It's a
         | terrible, single-digit percentage margin business but they sell
         | everything from placement in catalogue to whether the product
         | is in a convenient spot on the shelf. That's a clear case where
         | ads make it _cheaper_ for consumers.
        
           | monerozcash wrote:
           | Yeah, in competitive markets this would inherently cause some
           | downward pressure on prices.
        
           | jcalvinowens wrote:
           | > look at groceries. It's a terrible, single-digit percentage
           | margin business but they sell everything from placement in
           | catalogue to whether the product is in a convenient spot on
           | the shelf. That's a clear case where ads make it _cheaper_
           | for consumers.
           | 
           | I don't follow... it certainly improves the grocer's margins,
           | but how does that do anything at all for the consumer?
        
         | alpineman wrote:
         | Sometimes I believe they aren't monetizing me. With Kagi I feel
         | quite confident, for example. It depends how prominently they
         | put 'no monetization/ads' as part of their marketing. Uber
         | doesn't do that, to be fair, and never have done.
        
       | gnatman wrote:
       | I'm pretty surprised they haven't been doing that for years
       | already tbh.
        
         | zx8080 wrote:
         | Who said they did not? It's probably not public, that's all.
        
         | smeej wrote:
         | That was my thought too. "Starts"?? I assumed they had been
         | selling aggregated data about user trips the whole time.
        
           | nerdponx wrote:
           | This data is extremely extremely valuable, so my guess is
           | that they were sitting on it until they were sure this was
           | the best business decision. Also they already have their own
           | ads so they have certainly been using this data internally
           | all along.
        
         | Joel_Mckay wrote:
         | Marketing lead-generation and sales conversion is what every
         | company does with their customer list eventually (sign of a
         | failing business model.) Whether it is internal revenue
         | generation, or a 3rd party... this is what most large web
         | companies trade with Marketers.
         | 
         | I would be more surprised if they kept peoples privacy, as even
         | your credit card company sells the purchase data. =3
        
       | nerdponx wrote:
       | I'm surprised they weren't already doing this. Maybe they wanted
       | to give it some time to see if there were other ways to monetize
       | it before opening up the aggregates for sale.
        
       | vasco wrote:
       | As long as it is to advertise in their own platform sounds great.
       | I'd rather have nice restaurant suggestions on top than
       | McDonald's and Dominoes or whoever paid the most every day. Using
       | Uber eats is like some app from the past with ads as global
       | banners that are the same for all users. If you're going to throw
       | me ads at least use my history to try and do something useful.
        
         | CGamesPlay wrote:
         | Just so we are clear about how advertising works, you will
         | still just see suggestions from who paid the most every day.
         | The data just informs the marketing teams whether they should
         | pay more for your eyeballs specifically.
        
           | esafak wrote:
           | Not necessarily. It depends on the ad type; cost per
           | impression vs click. The latter incentivizes relevance.
        
         | keehee wrote:
         | That something useful is turning you into a data cow and making
         | money off of it while returning zero value to you.
         | 
         | Seriously you want people to use your travel and movement and
         | choice data to make a suggestion list of restaurants for you to
         | order from? How helpless are you?
        
           | crazygringo wrote:
           | ...yes?
           | 
           | I like good recommendations better than bad recommendations.
           | The value I get is better recommendations.
           | 
           | Like, I literally update the categories of things I'm
           | interested in, in my Google profile, so I get less useless
           | ads.
           | 
           | People complain about bad and useless recommendations and
           | irrelevant ads all the time. Personalization is how you get
           | better ones.
        
             | keehee wrote:
             | Just wanted to verify how far you are willing to go to get
             | a list generated for you that's probably not even that
             | unique from the other Y number of people who love being
             | suggested obvious information.
             | 
             | How many combinations of the restaurants around you do you
             | think exist and are needed to provide that information?
             | Certainly need Uber guzzling down Terabytes of data to rank
             | the local Chiles over the local Applebees.
             | 
             | Lets be honest, restaurant suggestions aren't a real
             | problem anyone has.
        
               | crazygringo wrote:
               | > _Lets be honest, restaurant suggestions aren't a real
               | problem anyone has._
               | 
               | I suspect you don't live in New York City, or another
               | city with a thriving restaurant scene where new places
               | open and old places close all the time and you can't keep
               | track of them all in your head.
        
               | Marsymars wrote:
               | I get your point, but the problem here for me is that
               | most of the available information about said restaurants
               | (ads and social media reception) and just noise, there's
               | no actual signal there about whether I'd actually like to
               | eat at a restaurant.
        
               | keehee2 wrote:
               | Lol I do live in Nyc in Brooklyn (between Bedford Ave and
               | Rogers Ave on Martense St, I've also lived in Carroll
               | Gardens, East Village, Crown Heights, Upper West Side)
               | and there are plenty of blogs and people with a vocal
               | enough opinion in Nyc to not need to hand off my
               | restaurant searches to Uber of all companies.
               | 
               | If you have problems with restaurant rankings in Nyc
               | you're not living right.
        
               | crazygringo wrote:
               | "you're not living right."
               | 
               | Oh really?
               | 
               | Sometimes you just need a quick decision, whether you're
               | going somewhere with friends at the last second, or yes
               | ordering delivery and just want something that will be
               | one of the better options. Because there isn't 1 Chinese
               | place in your delivery radius, there are 20.
               | 
               | Believe me, I read restaurant blogs and talk to people
               | too. But that's more for stuff I plan in advance, not
               | last-minute decisions in a neighborhood I don't visit
               | often.
               | 
               | So maybe don't be so quick to judge that others aren't
               | "living right", how about?
        
             | HWR_14 wrote:
             | > People complain about bad and useless recommendations and
             | irrelevant ads all the time.
             | 
             | I've never heard any complaint about that except from
             | people who work in adtech.
        
               | crazygringo wrote:
               | I see it literally all the time on HN, how useless and
               | spammy and low-quality ads on the internet are.
               | 
               | In contrast to high-quality ads that are e.g. for a movie
               | you _actually_ want to see.
        
             | knollimar wrote:
             | Good recommendations are places where you maximize payment
             | [to people willing to pay], not best experience.
             | 
             | It's going to be a conflict of interest like most ads. It's
             | not optimized for you but toward you
        
             | goopypoop wrote:
             | How often do you act on these recommendations?
        
             | snapcaster wrote:
             | Why would the recommendations be "good"? I assume you mean
             | "good" here to mean good for you or in your interests. That
             | isn't how ads are sold, they're sold to the highest bidder
        
               | loeg wrote:
               | A rational advertiser is willing to bid more for someone
               | is more likely to purchase (i.e., for whom the ad would
               | be "good").
        
               | buellerbueller wrote:
               | Rationality requires an actual estimate of the
               | incrementality of your visit. As someone who has worked
               | in the incrementality estimation function of adtech, for
               | a measurment vendor to the likes of YoutTube, TikTok,
               | Meta, etc., I promise you: the advertisers and the
               | publishers have no fucking clue because the masurement
               | companies, in their competition with one another for the
               | business of these internet titans, juice their estimates
               | to make them more attractive.
        
               | nemomarx wrote:
               | Trying to convince me to buy things isn't always good for
               | me, though. It's good if the thing is useful or I already
               | needed one and just need to know about brands, but a lot
               | of advertising is trying to drive up consumption in more
               | general ways that might cost me money unnecessarily.
        
             | buellerbueller wrote:
             | The "value" you get is recommendations generated by some
             | combination of:
             | 
             | -opaque optimization function over which you have no
             | control and is not tailored to you (but yay you can sort by
             | a few predetermined fields)
             | 
             | -willingness of the recommended to outbid one another for
             | your attention
             | 
             | -companies who have paid some baseline pay-to-play vig
             | 
             | If you want real recommendations, talk to someone who isn't
             | profiting off of you.
        
           | landgenoot wrote:
           | I don't think the problem is these kind of suggestions.
           | 
           | Are people suddenly moving more between corp A and corp B?
           | Must be something going on, let's buy the stock.
           | 
           | Suddenly multiple Ubers are dropping off people at a
           | residential building during the night? They probably know
           | each other. Let's flag that as a potential risk.
        
       | jadyoyster wrote:
       | There should be a law forcing ride hailing apps to give
       | anonymized ride data to local governments so that they can plan
       | public transport better. If they sell it to marketers they must
       | be able to do this technically.
        
         | pavel_lishin wrote:
         | Anonymizing data is incredibly difficult to do:
         | https://www.theguardian.com/technology/2014/jun/27/new-york-...
         | 
         | > _New York City has released data of 173m individual taxi
         | trips - but inadvertently made it "trivial" to find the
         | personally identifiable information of every driver in the
         | dataset._
        
           | afarah1 wrote:
           | Interesting read, thanks. The related article shows that even
           | more robust anonymization techniques may still be
           | insufficient (in the case of the taxi rides, spatial-temporal
           | analysis could still lead to de-anonymization). More reason
           | to reduce data collection. Unfortunately the trend is the
           | opposite for governments all around the world.
        
           | wtallis wrote:
           | That example only demonstrates leaked information of the
           | _drivers_ , not the passengers/customers. And the
           | "anonymized" driver and license data wouldn't need to be
           | released in any form at all to produce a dataset useful for
           | public transportation planning purposes: approximate time of
           | day and approximate location are sufficient to estimate
           | demand, and there's no need to keep track of _who_ is making
           | which trips.
        
             | jadyoyster wrote:
             | Exactly, all you need to start is "a significant amount of
             | people from this area want to go to those areas".
        
           | the_sleaze_ wrote:
           | It's really not unless of course you are dis-incentivized to
           | provide anonymous data. The ground is thick with prior art
           | and existing solutions.
           | 
           | https://www.hhs.gov/hipaa/for-professionals/special-
           | topics/d...
        
             | wtallis wrote:
             | Well, there _are_ pitfalls, and it 's easy for an
             | "anonymization" scheme to leak more detail than it would
             | seem at first glance. But I agree that motive plays a big
             | role. If your purpose in sharing data is to _make money off
             | it_ , then you'll be trying to share as much data as
             | possible, and will try to convince yourself that your
             | anonymization is "good enough".
             | 
             | If you're sharing data for a specific purpose, then it's
             | much easier to limit the data sharing to suit that purpose:
             | omit irrelevant data, aggregate where possible, and
             | anonymize individual data points only when you actually
             | need to share that level of detail.
        
       | keehee wrote:
       | Will gladly start using and paying for local car services
       | instead.
        
         | pavel_lishin wrote:
         | Do those still exist?
        
           | alistairSH wrote:
           | Yes.
        
         | hgfguj467 wrote:
         | They're called taxi cabs. You'll see "taxi" printed on the
         | vehicle. If they have a light on the top of the vehicle that's
         | lit, you can just wave at it, arm raised and it'll pick you up.
         | 
         | Pretty amazing really. They'll even uturn if they are on the
         | other side of the road.
        
           | keehee2 wrote:
           | Ah but there was an Uber before Uber called private car
           | services or gypsy cabs.
           | 
           | Flatbush Ave and Church Ave in Brooklyn also have a good
           | amount of $1 buses and $1 cabs going up and down the avenue.
           | This is on top of the MTA busses and subway in the area.
        
       | xnx wrote:
       | Another reason to use Waymo (for now).
        
       | like_any_other wrote:
       | Back in the day in my country, if your neighbor or taxi driver
       | was informing the authorities of your habits and travels, this
       | was considered a dangerously hostile action. If no willing
       | informant could be found, there were torture basements to get it.
       | It's what kept the government in power for so long. E.g. travel
       | data makes it easy to identify nascent political groups.
       | 
       | Thankfully corporations have proven themselves so trustworthy and
       | benevolent, we don't think twice about giving them the data they
       | used to have to torture out of us. Likewise the governments, that
       | we know are among the buyers [1], are just as beloved and
       | uncontroversial, unlike in the old days.
       | 
       | [1] https://www.theverge.com/2023/6/14/23759585/odni-spy-
       | report-...
        
         | tanseydavid wrote:
         | Welcome to the Panopticon.
        
       | techterrier wrote:
       | At this point im just going to move to Shetland, live in a hut
       | and spend the next 30 years making wooden boats. It's the only
       | way to be free of this nonsense.
        
         | SoftTalker wrote:
         | Or not use these services? I've never used Uber once in my
         | life.
        
           | pixl97 wrote:
           | I mean, this is just one particular service, have you not
           | read the other articles on how private companies are mass
           | tracking license plate information/location and selling it?
        
       | everdrive wrote:
       | I'm quite surprised this was not already being done. But yes, ALL
       | services will do their best to maximize value and make the
       | service worse for you. One way in which they do this is to sell
       | your data to marketers.
        
       | buellerbueller wrote:
       | Advertising is a virus that seeks to invade every ecosystem.
        
       | zkmon wrote:
       | I'm not surprised. It won't hesitate to turn more unethical than
       | any other company.
       | 
       | Uber support in India is the most robotic and useless I have ever
       | seen with any vendor. I gave up after fighting for months, just
       | to utilize my wallet amount in other country or get refund. Both
       | were impossible.
        
       | harvey9 wrote:
       | The Uber app keeps pushing notifications to advertise fast food.
       | This is so annoying since you need alerts enabled for when your
       | ride is on its way. As I am a very infrequent customer I just
       | uninstall the app, and reinstall it if I need a ride.
        
         | Marsymars wrote:
         | You don't actually need alerts enabled for your ride - I just
         | get ready, order my ride, then have a seat in a chair where I
         | can see the road and do some reading. When my ride shows up I
         | leave the house.
        
         | davey48016 wrote:
         | This is why I use Lyft, and only install Uber when I'm
         | traveling to a country where Lyft doesn't operate.
        
         | cptnntsoobv wrote:
         | This abuse of notifications (and the user) is quite prevalent,
         | unfortunately.
         | 
         | In the case of the Uber app you should be able to turn these
         | off (they are conveniently enabled by default, of course!).
         | 
         | On the iphone it's Setting -> Communication -> Marketing
         | Preferences -> Push notifications.
        
       | alistairSH wrote:
       | Honestly, I'm surprised this is news. As in, I assumed they were
       | already doing it, because that's what companies do in 2025.
        
       | loeg wrote:
       | It sounds like Uber is literally _selling data_ ; as opposed to
       | when Facebook is accused of more metaphorically "selling data"
       | (allowing advertisers to target their ads).
        
         | advisedwang wrote:
         | Article says:
         | 
         | > It uses LiveRamp's clean room technology, which lets
         | companies aggregate their data in a privacy-safe environment,
         | without sharing or seeing each other's raw or personally
         | identifiable customer information.
         | 
         | > A hotel brand could use Uber Intelligence to help identify
         | which restaurants or entertainment venues it might want to
         | partner with for its loyalty program, for example.
         | 
         | Not much details on that "Clean room" but it sounds like the
         | third parties get an environment where they can join their data
         | to ubers and then run aggregate queries, but not actually see
         | individual customer records. I'm not sure how I feel about
         | that.
        
           | tgsovlerkhgsel wrote:
           | > I'm not sure how I feel about that.
           | 
           | Consider what will happen every time there is a trade-off to
           | be made between making/keeping the data more useful to the
           | companies involved, and actually upholding the anonymity of
           | the data subjects.
           | 
           | Anonymization is nearly impossible to get right even when
           | you're trying really hard, and this is more likely to be a
           | fig leaf to be able to do things that are illegal by
           | sufficiently obfuscating them.
           | 
           | I hope that if EU customer data is included in this, the EU
           | will have the balls to actually enforce GDPR. Uber is one of
           | the few tech company cases where 2-4% of overall revenue
           | would actually hurt, rather than being a small "tax" on the
           | extra profit made through the illegal use of data.
        
         | nerdponx wrote:
         | A lot of other companies are in the business of selling data,
         | too. It's not like Uber is uniquely evil for doing this. I'd
         | argue that selling aggregated metrics is comparatively
         | innocuous compared to what Meta does with fingerprinting,
         | shadow profiles, etc. and also compared to what credit card
         | companies, banks, credit rating agencies, ISPs, etc. can do.
        
       | zouhair wrote:
       | Imagine a World where legacy taxis are no more. Yup, it's gonna
       | get way worse.
        
         | RandallBrown wrote:
         | The only thing legacy taxis add that Uber's don't is being able
         | to hail them from the street.
         | 
         | Other than getting in a taxi line at the airport, I've never
         | been able to use street hailing as a practical way to get
         | around. There just have never been enough taxis in the places
         | that I've lived.
        
       | lacoolj wrote:
       | Cool so not only do the prices of the food not drop (because
       | Uber's crazy fees to the restaurant), but we also get to suffer
       | through (more) ads, and they will now be targeted? And Uber makes
       | even more off it all while making no improvements to the user
       | and/or provider experience?
       | 
       | I just realized taxis still exist and most restaurants offer
       | their own delivery service (or pick-up!)
       | 
       | It's been real Uber. GL HF
        
       | throw58903 wrote:
       | I have misguided friends working with payment processors (think
       | companies like VISA, mastercard, etc.) to build models that run
       | across all transactions to extract the purchasing behaviors of
       | individuals, uncover correlations between accounts for marketing
       | purposes, and predictively model future purchases and life
       | events. Surveillance is inescapable at this point. How long until
       | AI shops for us based on past purchases or we live in a world
       | where mass individualized price discrimination is the norm? How
       | to avoid that future? Sometimes I forget privacy is a basic
       | right, as society often requires that we sign it away.
        
       | kkukshtel wrote:
       | duh
        
       | Animats wrote:
       | Can you buy Uber's "Ride of Glory" data? [1]
       | 
       | [1] https://www.cbsnews.com/sanfrancisco/news/uber-crunches-
       | user...
        
       | jmward01 wrote:
       | The core issue here is one of companies lying about the service
       | and the price. TOS should not be allowed to hide price at time of
       | checkout, which they effectively are doing by allowing selling
       | personal data. So the fix is simple. if they are going to make
       | additional money on you after the service ends and that is
       | considered part of the payment then it should be clearly
       | displayed as part of the cost and NOT allowed in the TOS. This
       | should be required by law. If you are making money off of me and
       | I don't know it it should be a crime. You stole from me.
        
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