[HN Gopher] I changed my address, and TransferWise in two days w...
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I changed my address, and TransferWise in two days will empty my
account
I have a UK one-man company, through which I work as an IT
contractor. Recently, I changed the address. TransferWise then
KYCed, and requires; 1. A bank statement. 2. A utility bill.
There are no other bank accounts, and it's a one-man company;
there's no rental, no phone bill, no water bill - there is a server
bill, for the server the company web-site is on, and this
TransferWise have refused. To date, TransferWise stated in their
communications that if I could not prove the address, the account
would become emit-only; I could not pay money in. I have just
received a message from TransferWise that _in two days, all funds
in the account will be refunded_. This is wholly different to what
was said before, and I'm not clear about what it means : refunded?
to whom? me? to those who paid in the funds? This message from
TransferWise has come Friday evening. It seems to me if I now move
funds out of the account to other bank accounts, this will not
occur over the weekend, and so not until Monday morning. The
deadline issued by TransferWise expires Sunday evening and I have
no idea what then will happen. As it is, I have a personal
TransferWise account and transfers to there are immediate, so
fortunately I have an emergency escape route. I note that the
address I had on file for the last some years also could not be
proved, for exactly the same reasons. I will now write to
TransferWise customer support. I know from experience this is
futile - there was an earlier occasion, some years ago, when the
account was almost closed, because document upload on the
TransferWise site was for me at least broken - but I will do so
anyway. I will update the thread here with events.
Author : casenmgreen
Score : 7 points
Date : 2025-11-28 22:24 UTC (36 minutes ago)
| Leftium wrote:
| There was a very similar story about a month ago:
| https://hw.leftium.com/#/item/45766253
|
| Good luck~
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