[HN Gopher] Ryanair tries forcing app downloads by eliminating p...
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Ryanair tries forcing app downloads by eliminating paper boarding
passes
Author : sipofwater
Score : 26 points
Date : 2025-11-12 19:20 UTC (3 hours ago)
(HTM) web link (arstechnica.com)
(TXT) w3m dump (arstechnica.com)
| ChrisArchitect wrote:
| [dupe] https://news.ycombinator.com/item?id=45877027
| beezlewax wrote:
| Should not be allowed. Lots of elderly people use Ryanair and
| they're often not great with apps. O'Leary calling them stupid is
| no addition.
|
| I use Ryanair and the app is decent but it should not be
| mandatory to fly
| Avalaxy wrote:
| The elderly had more than a decade to learn how to use a phone.
| motbus3 wrote:
| I hope you get time enough to be old
| gdulli wrote:
| The discerning should also have the choice not to be forced
| into the app economy and all the crap that comes with it.
| doublerabbit wrote:
| Do you talk to your own mother like that?
| pestatije wrote:
| yeah they seem to enjoy having other people looking after
| them
| stmw wrote:
| United Airlines has been doing some similar, it takes a lot of
| effort to get a paper boarding pass or do anything via the web.
| dc396 wrote:
| Haven't had a problem getting printed boarding passes or
| getting stuff done via United's website myself, but I might be
| unusual -- I use them a lot.
| dc396 wrote:
| I didn't actually need another reason to not use Ryanair, but
| thanks anyway.
| cge wrote:
| While I never fly on Ryan, the question here would be whether, as
| the article suggests but isn't completely clear, digital boarding
| passes are actually app-only, or whether, like most airlines, you
| can get an image boarding pass from the website or by email that
| is meant to be displayed on a phone.
|
| App-only would be dubious.
| m463 wrote:
| maybe this is a case of "fire your customers"
|
| You end up with a bunch of compliant customers, sticky
| relationships and a data mining revenue stream.
|
| next step is to fire customer service and replace with ai
| chatbots.
| mariopt wrote:
| To be honest, I don't think you'll need to use the app. I get my
| passes via email and add them to Apple Wallet.
|
| In some airports, printing the pass is actually free, they have a
| dedicated vending machine just for this.
|
| They are not saying that you can not print the pass yourself, I
| suspect this move will save a lot of time and money which,
| ultimately, is a good thing for everyone.
|
| They want to charge a check-in fee if you don't do it online, I
| would not be surprised if they have a lot of people wasting time
| doing it in-person instead of doing it online. This could speed
| customer who actually have luggage.
|
| What am I missing?
| stevage wrote:
| It does say that paper boarding passes won't exist at all. No
| printing at the airport. And they claim this makes flying
| "greener".
|
| They also call passengers who don't check-in beforehand
| "stupid".
| mariopt wrote:
| The online check-in opens 48 hours before the flight and you
| get a notification, no reason to delay this and your life
| harder inside the airport and potentially lose your flight.
|
| Still confused about the no paper thing, you could print the
| digital pass given It has the gate qr code
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(page generated 2025-11-12 23:02 UTC)