[HN Gopher] Samsung makes ads on smart fridges official with upc...
       ___________________________________________________________________
        
       Samsung makes ads on smart fridges official with upcoming software
       update
        
       Author : stalfosknight
       Score  : 261 points
       Date   : 2025-10-28 19:02 UTC (3 hours ago)
        
 (HTM) web link (arstechnica.com)
 (TXT) w3m dump (arstechnica.com)
        
       | verdverm wrote:
       | Hopefully DNS level ad blocking will help here, and even more
       | hopefully consumers will reject smart appliances. I'd never buy
       | one
        
         | annoyingnoob wrote:
         | I'll never ever buy a 'smart' appliance. I'll go caveman first.
         | Keeping food cold and/or cooking it does not require the
         | Internet.
        
           | verdverm wrote:
           | Or import one yourself
        
         | thesuitonym wrote:
         | They won't. Smart devices tend to be cheap because the
         | manufacturer is double-dipping by selling telemetry and
         | advertising.
        
           | maerF0x0 wrote:
           | Just wait till you have to watch N adds before the door will
           | unlock. And good luck getting it open in a power/internet
           | outage :lol:
        
             | tracker1 wrote:
             | We noticed you have Coca-Cola in your refrigerator...
             | please enjoy this Pepsi ad and this QR code for 25% off
             | your next purchase.
        
             | denkmoon wrote:
             | Millions of people sit through minutes of the worst ads
             | I've ever seen to watch mr beast exploit homeless people.
             | We're boned.
        
               | FridayoLeary wrote:
               | How does anyone watch youtube these days? I wouldn't mind
               | seeing an ad or even 2, but it feels like youtube is
               | singling me out for special treatment. I'm not going to
               | watch anything if i'm scared a 30 second ad will
               | interrupt the video.
        
               | Digit-Al wrote:
               | Use Firefox or Zen browser with uBlock Origin. I never
               | see ads on Youtube anymore.
        
               | abnercoimbre wrote:
               | Sprinkle some SponsorBlock on top and you're golden.
        
               | robinsonb5 wrote:
               | It might be coincidence, but I've noticed the ads get
               | slightly less obnoxious if I religiously abandon the
               | video and close the browser tab any time the ad is more
               | than 10 seconds long and unskippable. I'm sure they're
               | monitoring closely to see what people will and won't
               | tolerate.
        
             | teddyh wrote:
             | Please drink a verification can.
             | 
             | (<https://knowyourmeme.com/photos/2714117-mountain-dew-
             | twitch-...>)
        
         | OptionOfT wrote:
         | It's probably work like IMDb does on your phone. All ads are
         | piped through the same domain as useful data.
        
       | philips wrote:
       | Why is this the best business model we can collectively execute
       | on? Whether it is AI, home cameras, or fridges it seems to just
       | come back to, welp, lets slap an ad on it.
        
         | Retric wrote:
         | Internal incentives not overall profitability drive such
         | behavior.
         | 
         | An executive can point to a profit stream and suggest that's
         | beneficial to the company while ignoring externalities that
         | cost the company 5x as much. Nobody inside has complete
         | knowledge if someone was a good idea or not so the appearance
         | of benefit often replaces the search for actual benefit.
        
         | 6DM wrote:
         | I think it's mostly about squeezing consumers for more money,
         | even after they already paid a premium, because they simply can
         | and nobody will do anything about it.
        
         | nkrisc wrote:
         | Because simply selling a refrigerator isn't good enough
         | anymore. How else do you fuel infinite economic growth?
         | 
         | If it was legal to kill for money they would do that too. In
         | some ways that already occurs.
        
         | GrinningFool wrote:
         | It's an inexpensive revenue stream; the secondary effects and
         | risk to customers are considered relevant insofar as they can
         | negatively impact the company's future profitability (if then).
         | 
         | There's no way that this was ever /not/ going to happen under
         | current laws (US).
        
         | 0xbadcafebee wrote:
         | Because it's a dual revenue stream. The retail customer pays
         | you, and then the advertising customer pays you. Why make only
         | $1 when you can make $2, $3, $4 over time?
         | 
         | If your next question is "why do they need to keep making more
         | money?", the answer is capitalism.
        
           | keybored wrote:
           | When you get downvoted for making the obvious statement that
           | you have to maximize profits as a capitalist entity, well,
           | you know you're in a venture capital forum.
        
         | Lammy wrote:
         | The System rewards the business model that also covertly
         | enables the most surveillance.
        
         | mholm wrote:
         | Customers are generally low-information shoppers. They go to a
         | hardware store and ask the salesperson for a fridge that fits
         | their requirements. The rep will show them a few options, and
         | then the customer gets to try them out. This is where the
         | animal brain takes over: Samsung designs for the animal brain.
         | It's sleek. It's futuristic. There's so many doors. It has a
         | beverage drawer. A condiment drawer. You can customize the
         | panels. The animal knows the Samsung fridge is better, and
         | customers likely won't know any better if the salesperson
         | doesn't tell them (and would they? They make a better
         | commission on the more expensive fridge)
        
         | xnx wrote:
         | > Why is this the best business model we can collectively
         | execute on?
         | 
         | Attention is the ultimate resource.
        
         | Nextgrid wrote:
         | Unlike conventional businesses where a good or "binary" service
         | (it works or not) is sold, advertising is a much more nebulous
         | good whose efficiency can't be accurately measured. This means
         | there are tons of inefficiencies where middlemen can skim
         | something off the top:
         | 
         | * a product manager decides to include ads in some digital
         | product. Their analytics show plenty of "engagement". The
         | engagement is actually people accidentally clicking on the ad
         | while hunting for the tiny "close" button, but even if the PM
         | suspects it, they have no reason to volunteer that information.
         | They keep getting their salary paid and even earn a promotion
         | based on the engagement numbers.
         | 
         | * the developers are tasked with implementing the advertising
         | infrastructure - they get paid while padding their resume about
         | how they're building "scalable" systems.
         | 
         | * the "scalable" system runs on a cloud provider and earns them
         | a ton of money. Cloud provider is happy.
         | 
         | * some marketing agency is given a budget to go and spend on
         | ads. The person there maybe even knows that advertising in the
         | aforementioned product is a bad idea because most of their
         | clicks are fake... but if their client is tasking them with
         | burning money, why would they refuse?
         | 
         | * a marketing person at a big company that doesn't actually
         | need any more advertising to succeed is given a budget and
         | spreads it across a few marketing agencies including the
         | aforementioned one. They get paid, why should they refuse?
         | 
         | At every layer (and I haven't even listed them all), people get
         | paid by skimming something off the top. It doesn't matter
         | whether the advertising works, because nobody in the chain has
         | any incentive to admit it while the status quo is so lucrative,
         | so the rational thing to do for everyone is to not rock the
         | boat.
        
         | notatoad wrote:
         | because it's essentially free money with no consequences.
        
         | mrguyorama wrote:
         | The line _must_ go up.
         | 
         | By a percentage every year.
         | 
         | Compounding.
         | 
         | This was always an obvious outcome.
         | 
         | What the outcome actually happening is indicative of however is
         | that consumers are very very very bad at their job (consuming
         | the best products) and do not have enough rights.
         | 
         | If a customer was _entitled_ to a working product without this
         | kind of deficiency, and we had courts that actually applied
         | punishments to large corporations (instead of unilaterally and
         | without justification, significantly reducing fines to nothing)
         | we wouldn 't have this problem. It wouldn't be possible to
         | profit off of this kind of advertising because you would be too
         | busy signing court documents about how you suck at building
         | stuff.
         | 
         | There's only so many human beings who can buy your fridge.
         | There's only so cheap you can build your fridge. There's only
         | so much you can charge for your fridge. But line must go up.
         | 
         | This is simply what it looks like when the people with money
         | and resources decide that a stable and reliable profit is a
         | Failed business.
        
         | keybored wrote:
         | Why do you address us as if we collectively went down to the
         | town center and three dozen times in a row and decided on the
         | same thing by consensus? For most of us this was shoved down
         | our throats by sheer force of violence. And why always this _oh
         | shucks_ apologia about the "business model" that they are
         | supposedly forced to adapt? No, this fridge already costs a lot
         | of money. The ads don't have to be recouping losses. They could
         | just be for more profit.
        
       | bmau5 wrote:
       | I'd understand if the ads were subsidizing the purchase price
       | significantly, but this still seems to be in line with their
       | highest pricing.
        
       | pavel_lishin wrote:
       | > _Samsung also said that its fridges will only show
       | contextualized ads, instead of personalized ads, which rely on
       | collecting data on users._
       | 
       | What is a contextualized ad?
        
         | Fwirt wrote:
         | Probably ads for things that you would think of buying when
         | you're standing near the fridge in the kitchen. So not Clash of
         | Clans but La Croix.
        
           | mrweasel wrote:
           | Well, they probably won't be able to sell enough ad space to
           | supermarkets, so people will get ads for "World of Tanks" and
           | sports betting.
        
         | immibis wrote:
         | Personalized ads are based on your user profile (ads for
         | motorbikes because you're tagged as someone who loves
         | motorbikes). Contextualized ads are based on where and when
         | they're being displayed (ads for food delivery on the fridge
         | late at night) but not on your user profile. This is the
         | advertising industry, so they're probably lying, or they're not
         | lying yet but they plan to add personalized ads later.
        
         | jandrese wrote:
         | Ads for things it overheard you talking about recently.
        
         | r0ckarong wrote:
         | Don't some of these have "smart" features to detect what is
         | actually in your fridge and tell you if you run out? I would
         | think removing the last piece of butter could trigger an ad for
         | whatever cow-milk-fat substitute won the highest bid on the
         | brainfuck raffle that day would be shown to you.
        
           | abdullahkhalids wrote:
           | Such a smart feature would most likely include reading
           | labels, which means that the system would also know some of
           | the medicines you consume. The fridge would most likely also
           | record the user's interactions with the fridge, so the system
           | will also know what your prescription amounts are. The
           | possibilities of abuse are endless.
           | 
           | Another one: "you have consumed 20 units of alcohol this
           | week, and run out. Should I order this 25 pack that is
           | cheaper?"
        
         | Supermancho wrote:
         | Contextual means based on related taxonomy of interest. How
         | that interest is measured and what "related" means is
         | proprietary.
         | 
         | This is distinct from demographic (trends based on physical
         | attributes, like age) or geographic or behavioral (your buying
         | patterns) and they already know the device targeting because
         | it's their fridge.
         | 
         | Classic digital advertising vectors.
        
           | atourgates wrote:
           | "I noticed you had Yoplait brand yogurt in your fridge.
           | Here's a coupon for $0.75 off your first six-pack of
           | Chobani!"
        
       | liendolucas wrote:
       | You do not buy a smart appliance. Period. A fridge, oven,
       | toaster, washing machine, bed do not need to be smart.
       | 
       | Smart is the consumer that is able to spot all this BS ideas that
       | are putting in front of us and avoids it as much as it can.
        
         | MattPalmer1086 wrote:
         | I don't buy smart devices, unless they work fine without the
         | smart stuff and it's a good buy. I have a "smart" TV because
         | it's a great TV, but it only has HDMI cables plugged into it
         | and no internet connection.
        
         | seanmcdirmid wrote:
         | I bought a vented Samsung washer/dryer combo recently. I have
         | to say I like it a lot, probably because its a combo and I no
         | longer have to transfer clothes from washer to dryer. The fact
         | that is Samsung definitely makes me feel nervous however (how
         | long will it last?). Unfortunately, they were the only one to
         | make a vented combo so far (I should have waited for more
         | options, but I'm still OK with it).
         | 
         | We have a frame TV also and it worked nice for the very narrow
         | use case we had.
        
         | drdaeman wrote:
         | Disagree. Smart can be good, if you're actually in full control
         | (whenever you contract the implementation to a company or own
         | it).
         | 
         | The real problem is, there's not much on the market that
         | respects the consumers in this regard. Ask for an SLA on a
         | smart fridge functionality and you'll be met with a confusion
         | and possibly a revelation there's nothing of a kind.
         | 
         | It's all ignored because most consumers don't ask questions
         | about reliability, functionality, security and control - they
         | don't think of those. And it's not a matter of technical or
         | specialized knowledge, I'm sure even a caveman can understand
         | "will this work tomorrow the exact same way it works today?" or
         | "what happens to my fridge if you go out of business?" - it's a
         | matter of awareness. People simply don't know yet how those new
         | things can fail them.
         | 
         | Eventually people will learn about the issues, and start asking
         | maker companies those questions. But it's all too new today.
        
       | perihelions wrote:
       | > _" Didn't you have ads in the 20th century?"_
       | 
       | > _" Well, sure, but not in our dreams. Only on TV and radio, and
       | in magazines, and movies, and at ball games, and on buses, and
       | milk cartons, and T-shirts, and bananas, and written on the
       | sky... But not in dreams."_
        
         | BolexNOLA wrote:
         | Futurama right? When fry buys that underwear?
        
           | messe wrote:
           | More than technically correct--the best kind of correct--you
           | are plain correct.
           | 
           | (I've used em-dashes since before LLMs and I'm not fucking
           | stopping now)
           | 
           | EDIT: s,',,
        
             | BolexNOLA wrote:
             | I feel you on the em dashes lol
        
               | messe wrote:
               | My proudest typographical accomplishment is that use of
               | em-dashes once got me a tinder date.
               | 
               | ...it didn't go anywhere after that date. But I still
               | have the anecdote.
        
         | alentred wrote:
         | Ah, lightspeed briefs fit everywhere, on the beach and on your
         | the fridge.
        
         | kristjansson wrote:
         | https://en.wikipedia.org/wiki/Strawberry_Mansion_(film)
        
       | djoldman wrote:
       | > Samsung fridge owners can also opt to avoid the latest software
       | update altogether. However, they would miss out on other features
       | included in the software update, such as a UI refresh and the
       | ability for the internal camera inside some fridges to identify
       | more fruits and vegetables inside the fridge.
       | 
       | The level of absurdity here with respect to "miss[ing] out on
       | other features" strains credulity.
        
         | jandrese wrote:
         | Well, I wouldn't say I was missing them.
         | 
         | I don't know why I would connect a fridge to the Internet at
         | all. Maybe there is a use case where you can get a picture of
         | the contents of your fridge on your phone when you are out and
         | about? Like you're at the grocery store and can't remember if
         | you need to pick up milk or not?
        
           | JonChesterfield wrote:
           | I could come around to a fridge that keeps track of the
           | contents, including use by dates, prompts me to throw away
           | things that are going bad and adds replacements to a periodic
           | supermarket order.
        
           | grebc wrote:
           | Buy the milk anyway, worst case so you've got 1L extra.
        
       | kstrauser wrote:
       | This guarantees I'll never buy a Samsung appliance. If they're
       | this willing to screw with their customers today, they'll do it
       | again tomorrow.
       | 
       | Sadly, I'm including their TVs in this. I have one today,
       | displaying the output of an Apple TV and not directly connected
       | to the Internet because hah, no way, but I'll be shopping around
       | when it comes time to replace it.
       | 
       | Pity. They make nice stuff. Not nice enough that I'm willing to
       | tolerate their anti-customer shenanigans, but otherwise decent
       | quality.
        
         | noir_lord wrote:
         | Same they are off my list as well though I generally have less
         | than zero interest in smart devices, I also have a Samsung
         | "smart" TV as well, it asked for Wifi first time I turned it
         | on, said "nope" connected a HDMI to a Fedora box and just use
         | that.
         | 
         |  _I control what devices in my house connect to the internet_.
        
           | bobson381 wrote:
           | Linux box to Samsung TV here as well. It's awesome, best of
           | both worlds. Stable Debian with Plasma DE in my case.
        
             | yjftsjthsd-h wrote:
             | It's really too bad that Plasma's big picture mode is very
             | WIP these days; once it's stabilized it should be a good
             | option for this kind of thing
        
               | noir_lord wrote:
               | I just run it as a desktop and boost scaling.
               | 
               | No one in my family has an issue with it, use a years and
               | years old integrated wireless mouse/touchpad and happy
               | days, everything works as you'd expect, you can use it as
               | a regular PC (surprisingly handy sometimes) and I can
               | adblock the crap out of everything/use unhook to
               | decrappify YT.
               | 
               | I happened to have an "old" Thinkpad (T470P, 7700HQ w/
               | 32GB RAM and the nvidia GPU) I wasn't using so it's left
               | on all the time, runs the TV and serves movies over HTTP
               | for family to watch via VLC (VLC will happily "stream"
               | over HTTP)
               | 
               | One of those easy to do things where I'll never go back
               | :).
        
               | snackbroken wrote:
               | With KDE Connect you can use your phone as a
               | touchpad+keyboard. One less thing to get lost in the
               | couch cushions ;)
        
           | Fwirt wrote:
           | I never thought I would connect my Hisense to the internet,
           | but it turns out that it runs an MQTT broker and responds to
           | WoL packets, so control via Home Assistant was really easy to
           | setup and is much better than the IR blaster I was using
           | before as response is almost instant and I can get power
           | state so I can sync it to the rest of my living room. Most
           | smart TVs seem to do well behind a DNS black hole, and if
           | you're knowledgeable enough for that then self-hosting a
           | dnsmasq instance on an old box you have lying around and
           | pointing the TV at it is a snap.
        
             | Larrikin wrote:
             | Most modern TVs are fully controllable via their HDMI
             | inputs. My shield and gaming systems are perfectly capable
             | of turning my unconnected to the Internet TV on and off.
             | 
             | The shield also has a HA integration.
             | 
             | There's no need to risk an update that puts ads on the TV.
        
               | noir_lord wrote:
               | Yep, HDMI-CEC is pretty common these days, Samsung call
               | it Anynet+ for..reasons I guess.
        
               | Fwirt wrote:
               | Yes, but good luck finding a way to integrate CEC with
               | Home Assistant, or anything else for that matter. Even
               | modern GPUs don't support it. You usually have to buy a
               | USB dongle that MITMs the connection for a disgusting
               | amount of money. It looks like Raspberry Pis support it,
               | but then you have an SBC and its power source dangling
               | off of your TV just to run a single lightweight daemon
               | that may not even fit your use case. CEC is not designed
               | for total control, and on many TVs it's even a bit flaky.
               | I had to disable it on mine because misbehaving devices
               | would randomly turn the TV off and on when I didn't want
               | it.
        
           | netsharc wrote:
           | I'm going to sell this idea to Samsung and earn me some Wons:
           | 
           | > When showing that the user has switched to HDMI input, show
           | the full screen information: "HDMI1, brought to you by _____
           | [insert advertiser here]. Best experienced with Monster HDMI
           | cables. Gold plated for the digital clarity."
        
             | teddyh wrote:
             | Do not create the Torment Nexus.
             | 
             | (<https://knowyourmeme.com/memes/torment-nexus>)
        
           | monkpit wrote:
           | > I control what devices in my house connect to the internet.
           | 
           | That's certainly admirable, but haven't tv manufacturers
           | beeen caught connecting to ANY WiFi they find, if it's open?
           | Amongst other various dark patterns?
           | 
           | Your statement here kind of characterizes it as user error,
           | but the manufacturers are absolutely hostile actors here.
        
             | JoshTriplett wrote:
             | > That's certainly admirable, but haven't tv manufacturers
             | beeen caught connecting to ANY WiFi they find, if it's
             | open?
             | 
             | Not yet. Wouldn't be surprising, but most of the time the
             | problem is "person holding the remote wants it to work,
             | connects it to wifi when it offers, doesn't know that they
             | shouldn't".
        
             | Nextgrid wrote:
             | This nonsense keeps getting repeated over and over again
             | for years now and I have yet to find a single documented
             | case of it happening. You'd think that with all the
             | attention, someone would've actually documented it by now.
             | 
             | Enough people connect their TV/smart devices willingly to
             | the internet that there is no need for adversarial
             | approaches like this (which are not trivial to set up -
             | they'd need to maintain per-country partnerships with Wi-Fi
             | hotspot providers, pay them and hope the ROI is worth it).
        
               | monkpit wrote:
               | Hmm I thought I had read it on an article posted here at
               | some point, I could be wrong.
        
               | Nextgrid wrote:
               | I think it originated on Reddit and it's since been
               | parroted here in the comments on basically every smart TV
               | thread but I have yet to see actual evidence. It seems
               | like a trivial theory to test - disconnect from your wifi
               | or change its password, wait for ads to suddenly reappear
               | on the TV (evidence it got a network connection from
               | _somewhere_ ).
               | 
               | Similar FUD is being spread around HDMI's Ethernet
               | channel; a way to carry network data over an HDMI cable.
               | I have basically never seen it in the wild on any
               | consumer device, but even if it were, it would still
               | require the other device to cooperate and act as a
               | switch/router to share its connection to the TV. Yet
               | despite that every time smart TVs and privacy comes up
               | someone mentions this.
        
         | Fwirt wrote:
         | Samsung appliances have among the worst reputations for ease of
         | repair and lifespan. Sadly most other brands are rebrands of
         | Chinese conglomerates or not much better on the quality chain.
         | But honestly it's also a lottery. We bought a fridge on sale
         | for $500 as an emergency stopover when our expensive fridge was
         | delayed by a month during a move, and it's still plugging along
         | out in the garage, a hostile environment for fridges. All the
         | parts are very accessible too which bodes well for repair,
         | although the leveling feet did snap off.
         | 
         | However, when you see the viral videos of "dream fridges" from
         | the 1950s, it's important to remember that adjusted for
         | inflation they would be something like $10k today. Of course
         | they also last 10x as long, but you can still find fridges in
         | that price range today with a similar value proposition. The
         | question is whether or not you're willing to pay that upfront.
         | I think we've all been so conditioned to accept that appliances
         | go obsolete that it doesn't seem possible for a fridge like
         | that to ever pay for itself.
         | 
         | It's the boots theory at work.
        
           | comboy wrote:
           | Boots theory yes, but there also seem to be a paradox of
           | reliability of cheap things.
           | 
           | Manufacturers which are aiming at being dirt cheap and
           | selling lots of products, have low margins and simply cannot
           | afford too many replacements / warranty repairs. High margin
           | products don't care, they could make you three in that price
           | and still be ok.
        
           | tempest_ wrote:
           | The issue is that the 10k fridge is not actually any better.
           | 
           | The "luxury" appliances can be double that and are still
           | shit.
        
             | pixl97 wrote:
             | Depends if it's luxury or commercial. Commercial products
             | are generally able to be fixed, but there is a quite a
             | price premium on them.
        
               | xethos wrote:
               | Commercial and consumer dishwashers are only the same in
               | that they're both called "dishwashers" and use water. The
               | former expect little to no food, have cycles measured in
               | minutes, and run at temperatures that would eat more
               | sensitive dishes alive.
        
             | bleomycin wrote:
             | Not quite accurate as a blanket statement. Munro did a very
             | detailed tear down series of a sub zero refrigerator that's
             | very interesting. Youtube link:
             | https://youtu.be/KAYj6m9QtDU
             | 
             | I wish more content like this existed. It's the only type
             | of review that is worth paying attention to.
             | 
             | Long story short if you live in an energy market like
             | california the energy savings of the sub zero will likely
             | offsets its additions cost over the lifetime of the unit.
        
           | thih9 wrote:
           | > you can still find fridges in that price range today with a
           | similar value proposition
           | 
           | Does anyone have examples of consumer fridges like this?
        
             | stock_toaster wrote:
             | sub-zero or thermadore maybe?
        
               | Retric wrote:
               | Parents have a sub-zero that's over 20 years old and in
               | good condition, no idea if the new stuff is as well
               | built.
               | 
               | Miele still has a good reputation, and you'll pay for it.
               | https://www.mieleusa.com/category/1022129/refrigerators-
               | and-...
        
           | donmcronald wrote:
           | I wonder if those expensive fridges are any more serviceable.
           | I'm guessing someone with $10k to spend on a fridge doesn't
           | care how easy it is to fix because they'll never do it.
        
             | jdeibele wrote:
             | I'm not sure about that. The issue that I'm having is that
             | if I could spend $10,000 and not have fridge issues for 10,
             | 15, 20 years I might be tempted.
             | 
             | The problem is that there might be problems with the
             | equipment or problems caused by the installer.
             | 
             | A few years ago, we ended up replacing a Sub-Zero fridge
             | (27 years old) with another one because the repair bills
             | were mounting. Because of the way the previous owner did
             | the kitchen, using any other kind of fridge other than the
             | 2' deep, 7' high kind would have involved remodeling. It
             | wasn't quite $10k but it was close.
             | 
             | At our new house, we had a repairman fix the ice maker in
             | our current fridge. It's 17 years old and could have come
             | off the floor at Best Buy or Home Depot (NOT a Sub-Zero, in
             | other words) but he recommended keeping it until it failed
             | because the quality of current appliances is not as good.
             | 
             | Our water heater is going to need to be replaced because
             | it's 17 years old and showing signs that it's getting too
             | old. I want a heat pump water heater because the gas water
             | heater is the only gas-powered appliance we have. Trying to
             | assess reviews of heat pump water heaters and of the local
             | plumbing companies is not fun.
        
           | analog31 wrote:
           | Maybe we need a new boots theory:
           | 
           | The rich person buys a $3500 pair of boots that comes with
           | surveillance, useless AI, and bricks itself on the next
           | firmware update.
           | 
           | The poor person buys a pair of boots, that are... boots.
        
             | lexszero_ wrote:
             | "You are so poor that when AWS goes down, you still can get
             | into your house" -- seen somewhere
        
         | toomuchtodo wrote:
         | I've bought GE recently with good luck (GSS25IYNFSS,
         | specifically). No affiliation, just someone who buys a lot of
         | appliances that need to last and be simple for longevity
         | (housing provider). My kingdom for someone who could build the
         | old, reliable tanks of yesteryear.
         | 
         | https://ncph.org/history-at-work/rethinking-the-refrigerator...
         | 
         | https://en.wikipedia.org/wiki/Refrigerator
        
           | grepfru_it wrote:
           | Crap crap and more crap. The quality control on GE fridges is
           | absolutely the worst of all worst. It's possible because you
           | are working with the economy of scale that you don't see the
           | typical problems that individuals run into. But I went
           | through 5 in a row and every single one had a problem.
           | Switched to LG and never looked back
        
             | vel0city wrote:
             | LG with their faulty Linear Compressors and craft ice
             | makers that are doomed to fail? The one with the big
             | lawsuit for their faulty fridges?
             | 
             | https://www.youtube.com/watch?v=y54QbkCtFE4
             | 
             | I have an LG fridge. I like it. I think the linear
             | compressor tech is cool, even if their implementation is
             | potentially flawed. I don't expect this thing to last a
             | decade.
        
             | dingaling wrote:
             | GE's appliances business was sold to Haier of China in 2016
        
         | SilverElfin wrote:
         | Their TVs still don't support all the HDR formats right?
        
           | kstrauser wrote:
           | That's correct. I can't use it at all with my Apple TV or
           | Playstation 5, because the screen immediately goes dark. I
           | don't know how to describe this exactly, but say that the
           | TV's regular RGB display goes from 1 to 100. I'd expect that
           | HDR would make it go from -50 to 150, or something like that.
           | Instead, on my Samsung, it goes from -50 to 50. No amount of
           | control fiddling can make it get as bright as it does in non-
           | HDR mode.
           | 
           | Our cheaper LG works beautifully with the same inputs. The
           | Samsung? Nope. Everything looks like the finale of Game of
           | Thrones, even when you're looking at a soccer game played on
           | a sunny day at noon on the equator.
        
           | fwip wrote:
           | Yeah - they support HDR10 (the most common HDR), HDR10+ (adds
           | per-scene tone-mapping, but is rare to see media for), but
           | not Dolby Vision (which requires paying a license fee to the
           | Dolby folks).
           | 
           | I've heard that Netflix has added HDR10+ streams recently,
           | but I haven't verified that myself.
        
         | leblancfg wrote:
         | My Samsung computer monitor is also the stuff of nightmares.
         | Same story: useless "smart" UI features. I'm told I can use it
         | as a dozen different things. But it sucks as a computer
         | monitor.
         | 
         | Not cheap either!
        
           | LogicHound wrote:
           | I got their monitors from the "before" they bunged smart into
           | everything. 2 x 4K from 2016/2017. These things refuse to die
           | and the picture is still good.
           | 
           | Unfortunately all of my relatives love their phones.
        
             | SoftTalker wrote:
             | I had a Samsung phone a few years ago. It had the usual un-
             | removable crap that Android phones have, but it wasn't bad
             | otherwise.
        
           | kstrauser wrote:
           | That makes me sad. Many, many years ago I had a 17" Samsung
           | CRT. It broke within the warranty period. I called their
           | support and explained the problem. They asked for my receipt.
           | I didn't have one, but I told them that the sticker on the
           | back said it had only been manufactured 9 months ago, so it
           | _had_ to still be under warranty. Their support person
           | agreed. They checked their inventory and found that they were
           | out of stock on that model, and asked if I 'd be OK with them
           | upgrading me to a 19" CRT. Sure!
           | 
           | I was fiercely loyal to them for a lot of years after that
           | experience.
        
           | pfych wrote:
           | My Samsung 4k 240hz OLED monitor has an absolutely gorgeous
           | panel but if I knew I'd need to connect it to the internet
           | and run a PYTHON script to disable some of its "features"[1]
           | I probably would have gotten a similar LG display instead.
           | 
           | [^1]: https://pfy.ch/programming/disable-samsung-game-
           | bar.html
        
         | thewebguyd wrote:
         | > I have one today, displaying the output of an Apple TV and
         | not directly connected to the Internet
         | 
         | That's how I do it as well, and I hate that dumb TVs are
         | getting increasingly more rare.
         | 
         | I know the day is coming where any new "Smart" TV will mandate
         | you connect it to the internet to go through some initial setup
         | process or require regular phone homes to function, and I'm not
         | looking forward to it.
         | 
         | I don't want my TV to do anything except display whatever I
         | have connected to it. It's job stops there.
        
         | maerF0x0 wrote:
         | At least with Vizio I kinda expected it. I can't imagine paying
         | $3500 only to have it have the "benefit" of ads added after the
         | fact.
        
         | 0cf8612b2e1e wrote:
         | The problem is that we are running out of alternatives. How
         | long until there are no refrigerators, TVs, cars, whatever that
         | will not work without some amount of baked in advertising?
        
           | embedding-shape wrote:
           | I dunno, my family started buying LG stuff for our appliances
           | and otherwise, and none of the stuff has forceful ads on
           | them, at least yet. Currently I think we have LG TVs, fridge,
           | dish washer, drier, washing machine and something else I
           | can't remember, all of them working well, has nice and fast
           | at-home support when needed and no ads even on the TVs.
        
             | thrill wrote:
             | Same, regarding LG slowly occupying all the home appliances
             | spaces. As long as they behave like a good guest in my home
             | I'll keep buying their stuff.
        
             | justinclift wrote:
             | > Currently I think we have LG TVs > no ads even on the
             | TVs.
             | 
             | Um, have you needed to change anything for your LG TVs to
             | not display ads?
             | 
             | Asking because modern LG TVs seem to display ads too. :(
             | 
             | Saying that because I was recently looking for a TV, and
             | considered LG, but many people seem to be having regrets
             | now due to ads being shown.
        
               | kelnos wrote:
               | [delayed]
        
           | bluGill wrote:
           | Depends on what consumers stand for. If enough complain. If
           | enough get bad reviews. If enough get returned. If enough buy
           | something else is the big one. If there are other uses where
           | they can't (some TVs are used a safety message boards in
           | factories - if the ads ever show in this context and someone
           | is hurt there will be a lawsuit - so there will be some
           | demand at any price for something without ads)
        
           | pixl97 wrote:
           | Buy commercial units rather than consumer ones.
        
           | keybored wrote:
           | > The problem is that we are running out of alternatives.
           | 
           | But why is that? HN told me that ads were just reserved for
           | people who refused to "pay for the product". By inference we
           | must conclude that for-pay products shall not have ads on
           | sheer principle. Where's that smug scolding at now?
        
         | FuriouslyAdrift wrote:
         | My house came with all Samsung appliances and I can't wait for
         | all fo them to die. The dryer already went (8 years old).
         | 
         | I've been replacing with mid-range LG on advice of the local
         | repair company and been happy so far. Quirky and very few
         | features but seems well built.
         | 
         | Can't wait to replace the massive refrigerator and swap the gas
         | range for inductive. Fridge is slowly going (cracked and
         | leaking ice maker, condensation problem with deli drawer).
         | 
         | I now know how my mom could justify the ridiculous expense of a
         | Subzero refrigerator (around $6k back in 2000). That thing has
         | only needed a couple of tune ups and no parts replacements in
         | 20 years.
        
           | Beijinger wrote:
           | 8 years is pretty good. I personally like Bosch. Is a fridge
           | with an icemaker not always problematic? How about biofilm?
           | 
           | What is the advantage of an inductive stove? Will they even
           | work in the US? I think in Europe they work with 360 V if I
           | remember right.
           | 
           | I realized two things:
           | 
           | 1. You can cook nearly everything with a ricecooker. Just
           | throw everything inside. Yes, even the minced meat on top.
           | 
           | 2. An airfrier is better and faster than a shitty oven.
        
             | southwindcg wrote:
             | Only eight years for a dryer is definitely not pretty good
             | in my mind. It's barely acceptable unless you have a huge
             | family and are doing laundry daily. I had a low-end Capri
             | (Sears house brand) that was 21 years old and still going
             | strong when I moved away. It was serviced once, by me, to
             | replace a fuse. If I'd paid twice as much and gotten only
             | eight years out of one, I'd be furious.
        
               | EvanAnderson wrote:
               | Yeah-- I was thinking that 8 years isn't even broken-in.
               | My old Sears dryer was 27 when I had to replace a pulley
               | and a thermal fuse. It ran just like it was new after
               | that. I left it with that house but, hopefully, it's
               | still running today.
        
             | darkwater wrote:
             | > What is the advantage of an inductive stove?
             | 
             | That you can control temperature changes better than with a
             | ceramic hob, on par with methane stoves.
             | 
             | > I think in Europe they work with 360 V
             | 
             | No, normal 230V (or 220V)
        
               | smallstepforman wrote:
               | 3 phase is 380V
        
               | margalabargala wrote:
               | Three phase consumer induction stoves are approximately
               | 0% of the consumer induction stove market.
        
               | stephen_g wrote:
               | It's 400V in most of the world actually, but residential
               | induction stoves are basically always single phase as far
               | as I have ever seen.
        
           | FridayoLeary wrote:
           | My parents fridge started it's life in the mid 1990's, and
           | their freezer is probably a decade older, at this stage
           | nobody knows. I don't think they were expensive models.
        
             | mbajkowski wrote:
             | I can relate. Same for my parents. Washer and dryer still
             | going strong after 30 years, same for the fridge which has
             | been relegated to the basement since the paint has begun to
             | chip. Microwave still works. And out of the three AC units
             | they have, only one needed service. Maybe they are just
             | exceptionally lucky compared to me. And these were not very
             | expensive appliances for that time. I used to offer washers
             | and dryers in rental properties for convenience, but their
             | reliability has become so bad lately that it is not worth
             | it.
        
             | wiredfool wrote:
             | My parents are moving out of their house of ~50 years.
             | 
             | The garage fridge was in the house (as the kitchen one)
             | when they moved in. The chest freezer in the basement moved
             | with them in '77.
             | 
             | They have had at least three kitchen fridges in the time
             | since the fridge got moved to the garage. I've lost track
             | of the number of dishwashers. The current one was out of
             | service for a few months, partially due to wifi/firmware
             | issues. The super expensive oven clock doesn't work
             | anymore, since it broke after the last time it was fixed
             | for an $800 callout.
        
           | oh-4-fucks-sake wrote:
           | Speed Queen for washing machines. Bosch for dishwashers.
        
         | zaptheimpaler wrote:
         | I got a new Samsung TV recently, i don't get the huge hatred
         | for their software. It has some free TV channels, it has apps
         | for the streaming services, even a decent web browser and
         | overall good features. It supports Airplay, Google Cast,
         | bluetooth etc. The OS has some annoyances and rough edges, but
         | its mostly fine. I let it connect to the internet but not any
         | of my other LAN devices so it cant' snoop too much.
         | 
         | I just don't see the problem, and don't see how connecting a
         | different box to watch the same things is much better than just
         | using the OS to do that. If they did have ads on it that would
         | definitely be a problem though.
        
           | spicybright wrote:
           | Well, they could easily push a software update to add ads to
           | your TV without a rollback option and disable features if you
           | don't allow it.
           | 
           | If you upgrade your TV on the regular I guess you'd just buy
           | a new one, but treating it as a dumb display guarantees you
           | can keep using it as long as it physically works.
        
           | somedude895 wrote:
           | I had a Samsung TV ten years ago. While watching Game of
           | Thrones with friends, it overlayed an ad at the top of the
           | screen recommending I play Fruit Ninja on my TV. I
           | immediately disconnected it from my WiFi and have not bought
           | a single other Samsung device since, except for one
           | thumbdrive that I needed. Avoiding Samsung as a brand when
           | buying electronics has been really easy as well.
        
           | JoshTriplett wrote:
           | > and don't see how connecting a different box to watch the
           | same things is much better than just using the OS to do that.
           | 
           | Because then you can replace a $50-100 box when it starts
           | misbehaving (e.g. tracking and selling your information) or
           | not getting upgrades anymore or getting slower, rather than
           | replacing a $1000 TV.
        
           | hamburglar wrote:
           | Well my Samsung tv I bought two years ago has gotten
           | progressively slower and slower despite never installing any
           | new stuff on it and only using the basic functionality, so
           | that is pretty infuriating. Every couple of weeks I have to
           | unplug it (because naturally a soft power off isn't really
           | doing anything) and it'll be fast again for a while. When
           | it's slow it can easily take 10 seconds to bring up the menu.
        
           | kstrauser wrote:
           | I've used the built-in apps at a friend's house, and they
           | were _awful_ compared to the Apple TV versions. Everything
           | was sluggish, like it was running on something without enough
           | RAM and swapping out to an SD card. If I hadn 't used
           | anything else but that, or maybe the Dish Network DVR we had
           | years ago, I'd probably think it's just fine. However, I
           | _have_ used something else, and it made the TV 's own apps
           | feel unbearable.
           | 
           | Imagine you're using a brand new maxed-out MacBook Pro, and
           | someone hands you a 2013 HP laptop. The HP is... fine. It
           | displays web pages, lets you load a word processor, and
           | otherwise looks and acts like a laptop. If you hadn't ever
           | used another computer, you probably wouldn't think anything
           | of it.
           | 
           | BTW, I bet a Fire TV or various other options would be fine,
           | too. I just don't have the personal experience to vouch for
           | those. I'm not using this anecdote to shill Apple TV
           | specifically, just to say that there are much better options
           | than the built-in apps.
        
         | electric_mayhem wrote:
         | Agreed. Showing ads on TVs is beyond the pale.
         | 
         | (Sorry, I just had to. In fact, thoug, I would be furious if my
         | tv injected ads onto my source material)
        
         | nappy-doo wrote:
         | I beg to differ that Samsung makes good stuff. We had a Samsung
         | front-loading washer. The drum and the crank that holds the
         | drum were made of two different materials, and in the presence
         | of the water and detergent, a galvanic reaction occurred,
         | dissolving the drum arm. Replacing the arm was $400 in parts
         | and over 8 hours in repair time. (There's lots of YT videos of
         | this exact repair.)
         | 
         | What kind of monkey designs something like that. It's
         | obsolescence by design.
         | 
         | I will never buy another Samsung product.
        
           | stephen_g wrote:
           | I'm glad to have avoided it - when I moved from sharing with
           | room-mates into my own place and had to buy new appliances,
           | there had just been a spate of Samsung appliances literally
           | randomly catching fire in the news. Those models have all
           | been recalled but it put me right off.
           | 
           | Otherwise I might have considered them but steered well
           | clear, and am very happy with the decision a decade later.
           | Went Bosch for the washer and Electrolux for the fridge, had
           | zero issues.
        
         | javier2 wrote:
         | hah, I also keep the samsung tv cut off from internet. It was
         | bad enough they come pre installed with clearly sponsored apps
         | (because they were absolute trash).
        
         | nomel wrote:
         | I was out when they decided to change their authentication,
         | with only two weeks notice, and (from what I read) incorrect
         | documentation, causing it all to not work with HomeAssistant
         | for a month [1].
         | 
         | [1] https://github.com/home-
         | assistant/core/issues/133623#issueco...
        
         | lexszero_ wrote:
         | For a short while, I worked at one of Samsung subsidiaries on
         | their TV firmware, mostly fixing Linux kernel bugs introduced
         | by the product teams cannibalizing upstream features to serve
         | their needs (including intentionally disabling reasonable
         | kernel security measures that happened to be in their way).
         | I've seen things, both technical and organizational, that led
         | me to pledge never to give my money to that company, or have
         | their devices connected to networks I care about. I don't trust
         | any of it, if not due to evil intent, but just incompetence.
        
         | FloorEgg wrote:
         | I bought a Samsung phone back in like 2014, and shortly after
         | bought smartwatch to pair with it. A year later, Samsung
         | released an update that removed the pairing functionality so my
         | smartwatch could no longer pair. They did this in conjunction
         | with releasing their own smartwatch and some proprietary
         | pairing protocol.
         | 
         | I'm not a fan of vendor lock in, but their decision to
         | retroactively remove functionality that I was depending on led
         | me to never buy another Samsung product since.
        
         | kelnos wrote:
         | > _They make nice stuff._
         | 
         | Do they? I've never owned a Samsung phone, in large part
         | because I was always turned off by reports that they liked to
         | skin Android in annoying/lame ways. I have a Samsung
         | fridge/freezer (old and not-smart), but the in-door ice maker
         | has a design flaw that causes condensation to drip, freeze, and
         | clog it, so we've given up on it and just make our own ice with
         | regular old-school trays in the freezer.
         | 
         | I'm not going to say they make crap, but their stuff is...
         | okay, I guess.
        
       | christkv wrote:
       | I got smart appliances not a single one is connected to the
       | internet and never will.
        
       | baggachipz wrote:
       | Way to punish your customers for paying you more.
       | 
       | I know it's a trope, but this is the absolute textbook definition
       | of enshittification.
        
       | tonyedgecombe wrote:
       | I've seen enough of these stories to know that I will never buy
       | any Samsung product. They are a repeat offender.
        
       | noir_lord wrote:
       | https://www.youtube.com/watch?v=K3pYZwol6Dc
       | 
       | Silicon Valley parodied smart fridges nearly a decade ago.
        
       | dsign wrote:
       | Samsung does make really great ad-free computer displays...
       | that's as much as I'm willing to buy from them.
        
         | elAhmo wrote:
         | It is kinda ridiculous to see this written "add-free computer
         | display".
        
       | fourseventy wrote:
       | I would rather go without household refrigeration than have the
       | refrigerator that I own play ads in my house.
        
         | linsomniac wrote:
         | I'd rather put foil tape over the display than go without
         | refrigeration.
        
           | aziaziazi wrote:
           | Does the door unlock if if the in-display camera can't
           | recognize your face though?
        
             | fwip wrote:
             | I didn't think that these fridges locked the door. Is that
             | a "child proofing" feature you can enable or something?
        
       | rcarmo wrote:
       | I've managed to mostly excise Samsung from my digital life
       | (except for phones that family buys without my knowledge and that
       | I have to troubleshoot), and I have been happier for it for many
       | decades now.
       | 
       | (This was after direct exposure to their Tizen engineering team
       | back in the early 2000s)
       | 
       | I stayed away from their phones, SmartTVs, everything.
        
         | cma wrote:
         | They were caught uploading screenshots from content played on
         | smart TVs. Ostensibly to sell ad tracking info like a Nielsen
         | TV, but I'm pretty sure it meant they were capturing people's
         | desktops with confidential corporate info etc. if you used the
         | TV as a monitor.
         | 
         | https://www.privateinternetaccess.com/blog/samsung-smart-tvs...
        
           | nomel wrote:
           | This isn't just Samsung! Nearly all of them use ACR [1].
           | 
           | [1] https://www.consumerreports.org/electronics/privacy/how-
           | to-t...
        
         | hn_acc1 wrote:
         | What phones do you recommend? I have an S21 FE I got free from
         | Metro PCS (I got laid off, had to return company S20 phone).
         | Others in the family have Pixel / moto. I get the feeling the
         | later galaxy phones are much worse than the S21?
        
         | redundantly wrote:
         | > except for phones that family buys without my knowledge and
         | that I have to troubleshoot
         | 
         | It's okay to say no. After decades of being the computer tech
         | in my family, I started saying no and have been a lot happier
         | for it.
        
       | steve_avery wrote:
       | Why would I ever connect my fridge to the internet? I cannot
       | fathom any feature on a fridge that would incline me towards
       | giving it the wifi credentials.
        
         | maerF0x0 wrote:
         | What if your fridge could do an AI thing and the groceries to
         | refill itself would just arrive? Could be a fantastic way to
         | control your diet by only buying foods that satiated/goal
         | oriented you approved (as opposed to hungry you walking down
         | aisles of product placements in the grocery store)
        
           | triceratops wrote:
           | Why do you need a fridge to do that? An AI agent with access
           | to your Instacart account could do it. If you only buy
           | groceries with that it knows roughly how many calories it
           | purchased and you should've consumed since the last order.
        
         | comboy wrote:
         | At this point they start to demand it, whether that's setting
         | up the product or registration needed for warranty protection.
         | But you obviously can still cut them off on router.
         | 
         | Soon though they won't ask, LTE-M / NB-IoT, both chips and
         | plans are becoming very cheap and unless you are living in a
         | faraday cage it will take control away from the user
         | completely.
        
         | embedding-shape wrote:
         | > I cannot fathom
         | 
         | That's probably because you're a developer, and as developers
         | it's really easy for us to develop tunnel-vision for some
         | reason, and really hard to see the perspective from a "regular
         | person", the sort of person who a salesperson can say "You can
         | now get alerted when you're low on eggs, no matter where you
         | are!" and the person will think that's a cool feature with no
         | drawbacks.
        
           | LogicHound wrote:
           | It got nothing to do with someone being a developer and
           | having tunnel vision. In fact I would argue that many people
           | that work in tech would be the most likely to sold on such a
           | feature.
           | 
           | It has everything to do with being frugal and whether you see
           | the utility. There is very little benefit in being alerted
           | when I am low on eggs because I can simply open the fridge
           | and look. I can also normally buy eggs anywhere, at any time
           | of day.
           | 
           | There isn't really a problem that needs solving.
        
             | embedding-shape wrote:
             | Yeah, which is easy to reason about because you're probably
             | used to reason about stuff, sometimes even a lot.
             | 
             | But lots of the average person don't do much of that sort
             | of reasoning, lots of people live life basically on
             | impulses. They buy stuff based on their feelings, not based
             | on "does this solve an actual problem I have that actually
             | needs solving?".
        
         | fwip wrote:
         | I don't think it's worth it myself, but here are some of the
         | features of the Samsung Bespoke fridge that use wifi:
         | 
         | Notifications and Alerts: If the door is left open, or the
         | fridge temperature is leaving safe temps, or the water filter
         | needs changing, it can send a push notification to your phone.
         | (Useful if something fails; or if a kid/guest leaves the fridge
         | open by mistake).
         | 
         | Remote control and monitoring: You can use the camera to see
         | the contents of the fridge. You can also adjust the temperature
         | remotely. (Useful if you're at the grocery store and can't
         | remember if you have milk?) It looks like they also have "AI"
         | try to categorize these for you.
         | 
         | Built-in tablet: The touchscreen is basically a builtin tablet.
         | You can use it to display photos (pulled from your online
         | albums), show the weather, or control "smart home" stuff like
         | playing some music on your speakers. I imagine you could also
         | try to put recipes or cooking videos on there. You can also
         | easily order groceries from it or add to your shopping list
         | (with your voice).
         | 
         | I'd rather have a separate device for most of this, but I can
         | understand the appeal, especially if you're not privacy-
         | conscious.
        
       | xaedes wrote:
       | In my opinion it is plain fraud: intentional deception to deprive
       | a victim of a legal right or to gain from a victim unlawfully or
       | unfairly.
        
       | stevepotter wrote:
       | This ad nonsense aside, don't buy Samsung refrigerators. They are
       | so awfully made and difficult to service that almost no appliance
       | repair companies will touch them. I got suckered into buying one
       | a few years back and it was awful. The ice maker didn't work,
       | every few weeks I would sop up a gallon of condensation at the
       | bottom of the cheese drawer, and eventually it just died. I went
       | to a local appliance store and they chuckled when I told them.
       | They would never carry that brand. Just fridges, don't want to
       | talk about other appliances.
        
       | t1234s wrote:
       | Is there an alternative OS scene for these types of appliances?
        
         | embedding-shape wrote:
         | Not yet it seems, but if history is any good indication of the
         | future, someone at one point will have their "You won't give me
         | API access to my own goddamn fridge?!" moment and GNU.V2 will
         | be born.
        
         | ReptileMan wrote:
         | Yesterday I was seriously thinking about aftermarket control
         | boards startup for some of my appliances (mostly the AC that
         | has disgustingly low performance because of eco modes). Seems
         | that there will be one for fridges too.
        
       | xoxxala wrote:
       | This annoyed so much I actually wrote them a physical letter
       | denouncing the practice and mailed it to their US corporate HQ. I
       | haven't mailed a letter in years. Feels odd.
        
       | ratelimitsteve wrote:
       | I have a samsung fridge, and that's enough for them to already be
       | on my shit list. if you put a screen in my kitchen and force me
       | to watch ads I'm going to physically shatter the screen, I don't
       | care what other functionality it may have.
        
       | ChrisArchitect wrote:
       | Previous outrages:
       | 
       | https://news.ycombinator.com/item?id=45291107
       | 
       | https://news.ycombinator.com/item?id=45262808
       | 
       | https://news.ycombinator.com/item?id=45292666
        
       | andreldm wrote:
       | After not having a Samsung device for many years, I reluctantly
       | bought a fridge from them (price was the decisive factor).
       | Anyway, almost immediate regret, it features an always-on wifi
       | network begging to be connected to the web, the only way to turn
       | it off is to disconnect a cable from a circuit board,
       | unbelievable.
        
       | pryelluw wrote:
       | Can't wait until I get those Lightspeed briefs adverts
       | transmitted into my sleep.
        
       | daft_pink wrote:
       | The headline is so insane. I'm not very interested in Samsung in
       | general, because I use apple products and they don't offer Dolby
       | Vision on their TV's, but the headline lol.
        
       | sylvainr65 wrote:
       | Apparently, you can turn off ads quite simply.
       | 
       | * How to turn off ads on your Family Hub The widget will appear
       | by default on the fridges as part of the software update.
       | However, Samsung is giving users the option to turn off ads. To
       | do this, go to the Settings page on the fridge, scroll to
       | Advertisements, select it, and you'll be taken to a screen where
       | you can toggle off ads.
       | 
       | This will remove the widget entirely. If you think you might
       | actually like the widget's other features (calendar, weather, and
       | news), you can "X" out a particular ad, and it won't pop up
       | again. But then you'll get another ad.
        
         | kalaksi wrote:
         | For now.
        
         | pavel_lishin wrote:
         | I wonder how many ads are coming down the pipeline; can I
         | remove all of them if I sit in front of my fridge for 15
         | minutes?
        
           | dmitrygr wrote:
           | Cmon. You know better than that.
        
         | ncr100 wrote:
         | I would call that flow "complex." So, I disagree with you.
         | 
         | Simple would be for the "X" button to offer to turn off Ads
         | completely, do you disagree?
         | 
         | (Disclaimer: I'm a pro / lifelong tech and both are "simple" to
         | me. And to clarify my opinion, my Mom, who is a pro musician,
         | would NOT discover / know how to find that option.)
        
         | beerandt wrote:
         | Samsung marketplace on the phone used to have this- now it's
         | just 'don't show this again today' button.
        
         | driverdan wrote:
         | The simplest way is to not connect a refrigerator to the
         | internet.
        
         | roskelld wrote:
         | That button will soon become "Show fewer ads" if it doesn't
         | just get removed at all.
         | 
         | Just like how Youtube won't let you switch off Shorts, but will
         | let you click "Show fewer" which lasts for a few weeks.
        
       | nailer wrote:
       | They've been doing this for years. The Galaxy S III (yes three)
       | shipped with an indelible Pizza Hut bookmark.
        
       | throwacct wrote:
       | This is stupid. Companies are really trying to get people to hate
       | everything tech related. From "smart" beds, to "smart" fridges,
       | and with the "looming" job displacement due to "AI" and robotics,
       | I could see how a "human-centric" economy or new wave of
       | businesses and startups with a "human-centric" approach could
       | develop in few years.
        
       | microflash wrote:
       | At this point, anything from Samsung is a vehicle for ads, and
       | anything with the word "smart" from Samsung is most likely a
       | spyware. The amount of garbage I had to remove from a recently
       | encountered Galaxy phone is on par with Windows 11 levels and
       | some.
       | 
       | Unfortunately, the entire industry is racing toward this
       | behavior. Recent LGs have also started slapping "AI" stickers on
       | their products. I've been visiting Rossman's Consumer Wiki[1]
       | more often than I'd like before making a purchase.
       | 
       | [1]: https://consumerrights.wiki/w/Main_Page
        
       | 1970-01-01 wrote:
       | So a digital calendar with ads seems reasonable. What they don't
       | mention is how much work they plan on putting into the
       | maintenance. A $3k fridge should last decades, including the
       | screen, software, and WiFi connection.
        
         | tandr wrote:
         | Last decades? _wipes the tear_ You surely forgot  /s at end, I
         | hope. The evil incarnation what is called "Samsung fridge" that
         | I have in my kitchen required repairman's attention just 3
         | months after the purchase. And then every 3 months after. And
         | children sacrifices, sorry - steam baths, for the ice maker
         | every month or so.
         | 
         | Samsung appliances - never again.
         | 
         | PS. Repairman told me that Samsung have fixed already one of
         | the problems my fridge has by the time he looked at it, kind of
         | hidden recall and fix. Fridge's version (yes, they have
         | versions) have advanced like 7 iterations already from the time
         | I bought it. That means there were at least 7 serious
         | design/manufacturing problems that they had to fix.
        
           | hn_acc1 wrote:
           | I mean.. that's based on the assumption that they actually
           | care about delivering a working appliance.. As long as the
           | spyware works, they don't really care about the "cooling
           | food" part..
        
       | AnimalMuppet wrote:
       | So I recently (last two years or so) bought a (non-Samsung, non-
       | smart) fridge. It's a very nice fridge. It cost, IIRC, about
       | $1000-1500. No internet connection, no ads, no screen to play
       | them on.
       | 
       | Why would I pay $2000 more for a more annoying fridge?
        
       | whatarethembits wrote:
       | I'm in the market for buying two new fridges for our new house;
       | this post reminded me to filter out Samsung immediately. I LOATHE
       | ads.
        
       | fxtentacle wrote:
       | Yay to living in the EU! Since I would be allowed to get a full
       | purchase-price refund if they'd try to pull this shit in the
       | Europe, they limited the new "Cover-Screen-Widget" to only
       | activate within the US.
       | 
       | I know, I know, I suffer daily from government overreach ;) But
       | have you tried lobbying for your fellow humans?
        
         | antegamisou wrote:
         | Europoors seething they can't afford ad-ridden fridges. /s
        
       | triceratops wrote:
       | To be fair if you're gonna advertise to someone, people who buy
       | $3500 fridges are ideal
        
       | nemo44x wrote:
       | Samsung makes bad fridges. I bought a Sub-Zero. It has 2
       | compressors (1 for fridge and 1 for freezer), is made of high
       | quality parts so will last 20+ years, has excellent service
       | guarantees, and is made in America. Highly recommended.
        
         | gpm wrote:
         | > It has 2 compressors (1 for fridge and 1 for freezer)
         | 
         | Is this a feature? It seems like making more parts to break.
         | 
         | Surely there's a better way to get independent cooling control.
         | E.g. one compressor with valves to control which side(s) the
         | coolant flows to?
        
           | HFguy wrote:
           | It allows the refrigerator to run two different zones in
           | terms of humidity. Evidently, it really does keep fruits and
           | vegetables lasting longer.
        
           | supportengineer wrote:
           | There is a better way... and stop calling me Shirley.
        
       | hermitcrab wrote:
       | Its only a matter of time until your toilet starts telling you
       | where to get high fibre cereal at 20% off.
        
         | busymom0 wrote:
         | Wasn't there a post last week about this company wanting to
         | install cameras in your toilet?
        
       | nerdsniper wrote:
       | There's a $30,000 bounty set up for anyone who can patch the
       | firmware to eliminate the ads. Please consider contributing
       | additional donations against the matching funds.
       | 
       | https://bounties.fulu.org/bounties/samsung-familyhub-refrige...
        
         | wmeredith wrote:
         | I lieu of a donation I'll continue to not pay for ad-laden
         | garbage.
        
         | martinky24 wrote:
         | That website has never once paid out a bounty? hmm...
        
         | commandersaki wrote:
         | I recall Louis saying that some (or all?) solutions to these
         | bounties cannot be revealed to the public due to being liable
         | under DMCA circumvention measures. IANAL.
        
           | scotty79 wrote:
           | Doesn't it just affect US citizens?
        
             | keybored wrote:
             | IANAA.
        
             | _whiteCaps_ wrote:
             | Canada and Mexico too thanks to CUSMA.
        
         | embedding-shape wrote:
         | > Include instructions for carrying out the functional method
         | which are accessible and easily usable by a non-technical
         | individual
         | 
         | Good luck for anyone to claim this bounty if that's one of the
         | requirements. Does the fridge have any exposed ports at all
         | that the average person could access without removing anything
         | from the fridge?
         | 
         | It's also not clear in the bounty, if I add funds to the
         | campaign and it gets fully funded, does that mean that
         | software/hack will be released publicly? Or only to "backers"?
         | It's not clear what the donation goes to, besides for the
         | person who makes the hack to claim.
        
       | daveguy wrote:
       | Just replaced a Samsung fridge. It was the worst I have ever had,
       | and it wasn't even kludged up with smart-ai-internet-
       | advertisement bullshit yet. The compressor went out after about
       | 12 years (which is apparently good for current refrigerator
       | manufacturing - yikes). But the ice maker and operation panel had
       | been on the fritz for at least 4 years before that. I went with a
       | Frigidaire + 5 year extended warranty. Much better use of
       | internal space, nothing smart, dual ice makers. Only negative is
       | it's kinda noisy and runs often due to the compressor being sized
       | for "efficiency". Fingers crossed.
        
       | schaefer wrote:
       | boycotted for life. All products.
        
       | Dan4ik_Owl wrote:
       | Where is Gilfoyle when we need him so much?
        
       | klysm wrote:
       | The backlash from this doesn't show up on a spreadsheet so here
       | we go!
        
       | Beijinger wrote:
       | FYI: Out of curiosity, just googled it
       | 
       | "No, Samsung fridges do not run on webOS; they use Samsung's own
       | Tizen operating system. LG is the brand that uses webOS in its
       | smart refrigerators. "
        
       | ge96 wrote:
       | Recently saw this clip about a public bathroom where the toilet
       | paper dispenser had a screen on it/qr code you had to scan, watch
       | an ad to get the TP... interesting if true.
        
       | kavenkanum wrote:
       | One needs to be rally dumb to buy a smart fridge
        
       | JuniperMesos wrote:
       | I've never purchased a refrigerator in my life - every place I've
       | lived in my adult life has been a rental where I wasn't the one
       | picking the appliances. What happens when I'm looking for a place
       | to live, and I find somewhere that meets my requirements, except
       | that the landlord has this Samsung smart fridge in the kitchen -
       | maybe they thought this was a selling point, like the landlord I
       | had who put the fact that they had a Google Nest thermostat
       | proudly in the apartment ad (I deliberately never gave it my WiFi
       | password)?
        
       | atum47 wrote:
       | Galaxy S2 was the best phone I ever had. I think it was pure
       | Android, if not, you had some minor apps from Samsung that you
       | could've delete. I think I left the Samsung train right about S5
       | (which was supposed water proof, but it wasn't). It was just down
       | fall from there. Samsung account, locked phone full with shitty
       | apps that you couldn't remove (without rooting)... I don't think
       | I'll ever have anything from Samsung in the near future
        
       | neilv wrote:
       | A lot of outrage in HN comments, but it's kinda ironic, because
       | if you had to point at the single biggest concentration of people
       | who built out surveillance capitalism and other facets of our
       | digital dystopian future...
       | 
       | Maybe the people complaining are the ones whose employers don't
       | even sell out people with third-party trackers on their Web site.
       | But I see more than 3 people complaining.
        
       | prawn wrote:
       | Can't stand behaviour like this.
       | 
       | I pay for Spotify and the app now shows paid suggestions (
       | _cough_ ads), to paying users. When you tap the ellipsis and
       | choose  "Not interested", it doesn't respond with "OK, we'll
       | stop" but something like 'We'll show less of this'.
       | 
       | No, don't show less, I want you to not show it at all.
        
         | smoe wrote:
         | I switched away from Spotify a couple of years ago because of
         | this, after having been a paying customer for around 10 years.
         | 
         | But I fear all such services will eventually succumb to this,
         | given just how much more lucrative ads can be compared to
         | subscriptions.
        
       | jmward01 wrote:
       | This is why I have so few 'smart' devices in my life. It is
       | obvious that all of these devices are predatory. They start off
       | 'helpful' and 'useful' and then turn malicious when you can't
       | easily replace them. Lock-in bait and switch should be illegal.
        
         | nicbou wrote:
         | Or they are neutered by a software update, or stop working when
         | the company shuts down the servers that make them work.
        
       | luxuryballs wrote:
       | Samsung SSDs I remember, do they still make good ones? I won't
       | buy the washer and dryer from them again, and probably not the
       | dishwasher even though for the price it has been good.
        
       | nicbou wrote:
       | Samsung is one of these companies that are so consistently scummy
       | that I outright refuse to buy any of their products. They are
       | forever blacklisted.
        
       | platevoltage wrote:
       | "You're going to have to PI-hole your refrigerator" wasn't on my
       | 2025 bingo card.
        
       | gus_massa wrote:
       | I bought a Samsung notebook in ~2008. No crapware! Nice and
       | small, it survived long beyond the guaranty date.
       | 
       | My cellphone decided to die last month. It was near retirement,
       | but still working until it didn't. I bought a Samsung phone.
       | First it asked twice if I wanted to share all my life with Google
       | (using some dark patterns) and then it asked twice if I wanted to
       | share all my life with Samsung (using more dark patterns). (After
       | that, I installed WhatsApp, so I'm not sure I bothered.)
       | 
       | Next the phone offered to install the app from my carrier, TikTok
       | and a ?third? app-store. I didn't want them so in the screen with
       | the offer I disabled the first and the other two were disabled by
       | default. Anyway, I got TikTok and the other app for some reason!
       | (I uninstalled them inmediately.)
       | 
       | I still get random notifications, like complaining that I'm using
       | the phone too much. Or a notification that they upgraded
       | something, restarted the phone and all apps notifications were
       | disabled until I unlock it. (Lucky, I didn't miss any important
       | urgent message.)
        
       | aj_icracked wrote:
       | I have the Samsung Frame TV (great TV btw) and decided I didn't
       | want to pay the $5 / month to have curated art in the room and
       | when Superman the movie came out a few months ago it was only
       | displaying Superman comics on the screen. Was super annoying bc
       | was subtle but not subtle enough. I uploaded family pics instead
       | so I don't have that anymore but it was still pretty annoying. I
       | have samsung washers / dryers / dishwasher etc all connected to
       | the internet and I love the notifications when a load is done but
       | I don't know how useful the data is... I assume data brokers are
       | like, "Oh Aj uses his washing machine 7 times a month let's hit
       | him with Tide ads", but I assume everyone uses the machine that
       | much. I'm fine having my machines tell Samsung use bc it's normal
       | usage (i think?)
        
       | shreddit wrote:
       | It's so sad. Smart devices were meant to make life easier. Now
       | all they do is to be another platform for ads.
       | 
       | AI is going the same way.
       | 
       | In the end it's always going to be ads. Is just sad.
        
       | ReptileMan wrote:
       | Okay - so fridge is something that you buy, you put it on 3
       | degrees Celsius and you forget about it for the next 12 years.
       | What exactly smartness gives?
        
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