[HN Gopher] Sharpie found a way to make pens more cheaply by man...
       ___________________________________________________________________
        
       Sharpie found a way to make pens more cheaply by manufacturing them
       in the U.S.
        
       https://www.wsj.com/business/sharpie-us-production-cost-cutt...
       https://archive.ph/hdUzo
        
       Author : impish9208
       Score  : 95 points
       Date   : 2025-10-05 10:01 UTC (1 days ago)
        
 (HTM) web link (www.wsj.com)
 (TXT) w3m dump (www.wsj.com)
        
       | impish9208 wrote:
       | Gift link: https://www.wsj.com/business/sharpie-us-production-
       | cost-cutt...
        
       | eqvinox wrote:
       | Great, now the few insular successes of manufacturing in the U.S.
       | will be trotted out as support for deranged economic policies :(.
        
         | bediger4000 wrote:
         | I can't decide if that's the same, or different from, trotting
         | out the very few tariff-boosting economists in support of
         | deranged economic policies.
        
         | mensetmanusman wrote:
         | Tariffs are an inefficient tax on consumption. If the parties
         | keep failing to agree to figure out how to increase revenue,
         | this is the best stop gap we could hope for. Especially if it
         | generates over $1T.
         | 
         | https://www.cnn.com/2025/08/19/economy/us-tariff-rebate-chec...
        
           | lovich wrote:
           | Why are you implying that the goal is to increase revenue?
           | This admin also pushed for tax cuts simultaneously and the
           | budget they passed added to the deficit again.
        
             | mensetmanusman wrote:
             | Tariffs at their current rate canceled the deficit added by
             | the tax cuts according to experts.
        
               | lovich wrote:
               | What experts that are not part of this administration? He
               | fired people who gave him numbers he didn't like already
               | like the head of BLS so I don't trust any numbers self
               | reported by them.
               | 
               | And oh, is this also with that made up math they used to
               | say that continuing the existing tax cuts past their
               | expiration date didn't count as increasing the deficit?
        
               | schainks wrote:
               | You're joking, right? Show me the money.
        
               | timerol wrote:
               | https://www.bestmoney.com/tax-relief/learn-more/how-
               | trump-ta... is more of a personal finance website, but it
               | reports (from the Tax Foundation), over a 10 year
               | timeframe, a $3.8T total deficit increase over previous
               | law. (CBO estimates are less favorable on deficit
               | increases.) The same article estimates $2.1T in tariff
               | revenue based on policy in early September.
               | 
               | Seems closer to plugging half the gap than "cancelled"
        
               | actionfromafar wrote:
               | Yes, Trump got 17 trillion dollars. _pinkie_
        
         | themafia wrote:
         | The economy that you and I experience? Or just the economy that
         | Wall Street experiences?
        
       | nialse wrote:
       | It is hard to discern if this is an uplifting story, or a rather
       | depressing story about regaining lost basic manufacturing process
       | skills. Any and all countries should be able to make basic and
       | essential things.
        
         | mensetmanusman wrote:
         | Anytime humans create systems that allow a group of individuals
         | to orchestrate a higher energy output of productive activity,
         | it's an uplifting story because it's literally how wealth is
         | generated for society.
        
           | walls wrote:
           | Unless all of that new wealth is captured and horded by a
           | handful of people.
        
             | mensetmanusman wrote:
             | This rarely happens 100%, as you see in the article the
             | employees make more when they enable higher energy
             | efficiency.
        
               | themafia wrote:
               | The corollary is that it rarely happens that 100% of the
               | earned gains goes to those who actually earned them. If
               | there was actual competition for their labor then that
               | would change.
        
       | bgwalter wrote:
       | Newell Brands stock price fell sharply during the first Trump
       | administration from $53 and is now at $5.40.
       | 
       | Marketing this as a success story of U.S. manufacturing is
       | insane. If the WSJ honestly thinks the outlook is better now, it
       | should at least provide the history and say why (and who provided
       | the investments for automation given that Trump is a sharpie
       | user).
        
       | mananaysiempre wrote:
       | I'm having trouble figuring out from the body of the article what
       | the way mentioned in its title actually was.
       | 
       | There's a list of nice business steps the company took (and I
       | can't imagine starting work on the problem in 2018 hurt either),
       | but I don't expect they were the only ones to take any specific
       | one, so why did Sharpie in particular succeed? What's the recipe?
       | Automate the crap out of your assembly line and promote (a lucky
       | few among) your former assembly-line workers (who you definitely
       | did not fire when you got high on automation) to technicians? I
       | can't imagine that's a rare thought; yet this seems to be a rare
       | success story.
        
         | washadjeffmad wrote:
         | It's a brand with household name recognition. It's also a bit
         | of a plug piece (NWL has had a rough decade).
         | 
         | The most newsworthy detail here is probably the WSJ publishing
         | an article that could be construed as somewhat pro-labor.
        
       | leobg wrote:
       | Beautiful. Sounds like they're doing with pens in Maryville what
       | Tesla did with the Model S in Fremont.
       | 
       | > Peterson [...] found that the factory could use robots to do an
       | increasing share of the packing. But he decided to keep the
       | employees who knew the company and convert their jobs to roles
       | such as automation engineering. In that case, an employee would
       | fix a robot instead of packing a box. Peterson estimates the
       | average wage at its Maryville facility, which employs 550 staff,
       | has gone up some 50% over the past five years--without a change
       | in head count.
        
         | lotsofpulp wrote:
         | So a business used automation to decrease COGS? Doesn't sound
         | noteworthy.
        
           | lazide wrote:
           | The US has (near as I can tell) forgotten even the basics.
           | 
           | Like a coder writing code (by hand!) to make things more
           | efficient somewhere, also seems noteworthy now.
        
             | lotsofpulp wrote:
             | I don't know what forgotten the basics means, but US
             | manufacturing output in terms of USD is quite high relative
             | to its population:
             | 
             | https://en.wikipedia.org/wiki/Manufacturing
             | 
             | 17%+ with 4% of the world's population means there must be
             | some kind of automation expertise.
        
               | lazide wrote:
               | The US has steadily gone 'up market', and automated
               | heavily in most industries.
               | 
               | Skills like manual machining, and manual welding have
               | gotten much harder to find and a smaller portion of the
               | economy.
               | 
               | As to if that matters?
               | 
               | What Sharpie did in the US is super simple table stakes
               | for manufacturing anywhere, it's only notable because it
               | can be used in a larger political story.
        
               | phil21 wrote:
               | I really despise this talking point.
               | 
               | Before Boeing had its epic fails, usually they were
               | talked about as the prototypical "we make airplanes
               | instead of rubber dog shit out of Hong Kong" example.
               | 
               | But it neglected to show that Boeing outsourced a huge
               | portion of the actual skillsets needed to build each
               | individual component.
               | 
               | There is utterly no comparison to $100B of airplanes
               | being sold a year vs. $100B of various goods of diverse
               | complexity and quality in terms of impact to the economy,
               | workers, manufacturing knowledge, and even national
               | security.
               | 
               | If we had simply gone up market and retained useful
               | engineering and manufacturing skills/talent
               | pipeline/capacity I'd totally agree. But we have not. Not
               | to any appreciable degree by any metric other than
               | numbers on a spreadsheet.
               | 
               | We are talking about this in a thread discussing
               | manufacturing markers in the US as some sort of large
               | win. If this article had been discussed in these contexts
               | 60 years ago it'd have been seen as utterly pathetic.
        
               | 201984 wrote:
               | Measuring in currency can be rather misleading. Consider
               | one country that manufactures a billion dollars of
               | diamonds per year, and another that manufactures half a
               | billion dollars of steel per year.
               | 
               | Which has more industrial might? You need to compare
               | what's actually being made and how much to draw
               | conclusions.
        
           | givemeethekeys wrote:
           | What's noteworthy is that an American company didn't
           | immediately fire its employees to make way for the cheapest
           | experts it could find for the new roles. Instead, they
           | retrained their existing people for the new roles.
        
             | AfterHIA wrote:
             | It's a small thing but it's these little victories that
             | give me a much needed ethics boner.
        
             | didntknowyou wrote:
             | doubt it's some altruistics thing, likely retraining
             | existing box packers were cheaper than hiring tech grads
        
               | leobg wrote:
               | Seems like you and Adam Smith put different weights on
               | the value of altruism.
               | 
               | > It is not from the benevolence of the butcher, the
               | brewer, or the baker, that we expect our dinner, but from
               | their regard to their own interest.
        
               | appreciatorBus wrote:
               | No one implied they were doing this altruistically. It's
               | noteworthy simply because they bucked the conventional
               | wisdom (offshore everything, US manufacturing cannot
               | compete etc etc) and succeeded financially.
        
         | yieldcrv wrote:
         | corporations doing retraining, what a concept
        
         | bryanlarsen wrote:
         | Isn't Tesla Fremont widely considered a failure?
         | 
         | The Model S was an expensive car with a bad reputation for
         | quality. Then in 2017 they introduced the Model 3 and their
         | "Alien Dreadnought" automation. That significantly delayed mass
         | production of the Model 3 and almost bankrupted the company.
         | 
         | Tesla turned things around by building a factory in Shanghai,
         | and learning how to build a car from the Chinese. They then
         | basically copied the Shanghai factory to Germany.
        
           | luckydata wrote:
           | no, that factory makes a ton of cars. had teething problems
           | like every other car factory in the world. source: my
           | significant other worked at tesla for a decade, now at
           | Rivian.
        
           | nomel wrote:
           | What's are your metrics of "failure"?
           | 
           | Fremont factory has produced 3 million cars, in a
           | manufacturing hostile/barren California (and thus Nevada
           | gigafactory), covering ~50% cars produced yearly. [1]
           | 
           | > Tesla turned things around by building a factory in
           | Shanghai
           | 
           | ~50% are made in China, with ~50% of those being _sold_ in
           | China (well until this year), avoiding significant Chinese
           | tariffs. [2]
           | 
           | [1] https://www.teslarati.com/tesla-fremont-nevada-3-million/
           | 
           | [2] Nice historic graph, including poor sales this year.
           | https://carnewschina.com/2025/03/10/tesla-
           | exports-3911-cars-...
        
             | bryanlarsen wrote:
             | Sure, and the vast majority of those 3 million were cars
             | were built after they disassembled their "alien
             | dreadnought" factory and Tom Zhu et al went to China to
             | learn how to build cars, and brought that knowledge back.
        
               | nomel wrote:
               | And all the other US manufactures originally learned how
               | from Japan.
               | 
               | Some of their original manufacturing ideas didn't work
               | out, and they iterated to better processes. That's not
               | failure. That's plain old boring fucking engineering.
               | 
               | Do you think China is bad or something? Everyone,
               | especially in the industry, _knows_ that there 's more
               | manufacturing expertise in China, because that's where
               | the vast majority of the world has outsourced their
               | manufacturing (and pollution), for decades, and the
               | forseable future. Just ask the politicians, who have been
               | singing "manufacturing is never coming back to the US"
               | for decades, to justify their policies that prevent
               | people from manufacturing in their backyards.
        
               | rootusrootus wrote:
               | > And all the other US manufactures originally learned
               | how from Japan.
               | 
               | Who learned Kaizen from an American.
        
           | Animats wrote:
           | That was a Musk problem. His two lead manufacturing execs
           | quit when he wanted the plant automation installed without
           | the usual factory testing, to cut the time to production in
           | half. It didn't work. For a while, Tesla Fremont had a huge
           | work force working in tents in the parking lot. Cost per car
           | went up and quality went down, but cars came out.
           | 
           | Tesla still seems to have quality problems, and never
           | delivered the promised $30,000 car. Although BYD did.
        
           | bsder wrote:
           | > Tesla turned things around by building a factory in
           | Shanghai, and learning how to build a car from the Chinese.
           | 
           | That has very little to do with Fremont _the facility_.
           | 
           | The Fremont facility is where Toyota showed GM how to build
           | cars properly--an expensive lesson which GM and Tesla both
           | decided to ignore.
           | 
           | I would suggest that the real "innovation" of Tesla's foreign
           | factories was simply getting them far enough away from Musk
           | that he couldn't easily screw them up ...
        
       | awful wrote:
       | I suspect there is quite profit margin in Sharpies compared to
       | other similar markers from the global market. Exactly what a
       | tariff would do by insulating them from a global market pricing,
       | allowing flexibility in rearranging their costs. *even
       | considering quality issues.
        
       | conductr wrote:
       | > Newcomb joined the company 20 years ago as a packer of chair
       | mats, which the facility made at the time. He took on new roles
       | as years went by. When he reached a point where he wanted a
       | leadership position, Newell's human-resources department said the
       | company would give him the job, but he would need an
       | undergraduate degree, the cost of which the company would cover.
       | 
       | > Mike Newcomb now leads the molding department. Newcomb obtained
       | a business degree from a local college and now leads the molding
       | department, overseeing production of the 4.3 billion pen barrels
       | and caps the facility makes each year.
       | 
       | My question is always, why? Why was the degree required for this?
       | He has 20 years of experience. Send him to a 4 week management
       | training course or something. I went to business school for
       | undergrad and it prepared me very little to run a molding
       | department. I think this guys experience was already his biggest
       | asset and this investment could have been significantly less
       | expensive.
        
         | magicalhippo wrote:
         | I wouldn't be surprised if the degree is one of those hard
         | requirements they just have for such positions.
         | 
         | That said, as someone who doesn't have a business degree,
         | shouldn't it ideally prepare him better for working with the
         | rest of the organization? Dealing with budgets, strategic plans
         | from upper management, marketing etc?
        
         | AndrewKemendo wrote:
         | Because - and I hate the fact that it's this way - they need to
         | ensure there is a salary gate for other positions at a similar
         | level.
         | 
         | Part of the challenge of organizational management is making
         | decisions structurally bound to prevent negotiations for every
         | single possible response.
         | 
         | "Well Mike didn't have a degree, so why not me?" Would become
         | the next big thing
         | 
         | The "Simple" answer is, don't have dumb gates for hiring and
         | have your managers actually behave like leaders who have a
         | personal stake in the success of their business and hires.
         | 
         | Other than rare, personality driven cases, this approach isn't
         | even available as a concept for people who get into business
         | for money or power - primarily because "the market" doesn't
         | reward training people, because the last century has shown that
         | people with money don't want to take the risk
        
           | mulmen wrote:
           | > Because - and I hate the fact that it's this way - they
           | need to ensure there is a salary gate for other positions at
           | a similar level.
           | 
           | What evidence do you have to support this opinion as fact?
        
           | fluoridation wrote:
           | I think you're close but not quite there. I'm reminded of the
           | scene from Office Space, where the Bobs say they prefer to
           | avoid confrontation if possible.
           | 
           | >"Well Mike didn't have a degree, so why not me?"
           | 
           | "Because you don't have the right degree" is an easier and
           | less confrontational answer than the truth ("the position was
           | filled nepotistically", "you know what you did but the
           | incidents are not properly documented", etc.).
        
         | WalterBright wrote:
         | In my experience, people who are self-taught or who learned by
         | experience tend to have odd gaps in their knowledge.
         | 
         | For example, the Shazam app. I knew right away it must be using
         | Fourier analysis. But if one was self-taught, one might have
         | never understood what the point of FA was, or even have been
         | aware of its existence, and instead used kludgy, inept methods.
         | 
         | For a personal example, I was once given the job of taking the
         | graphic display on a CRT and mapping it onto a printer page.
         | The addressing was different, the axes were different, the
         | pixels/per inch were different. I knew what the tool was - a
         | transformation matrix. Had it ginned up in an hour and it
         | worked first try.
         | 
         | A co-worker was completely baffled at this. He didn't know what
         | a transformation matrix was, and likely would have otherwise
         | spent a couple weeks on the problem and done a crappy job.
         | 
         | I.e. one doesn't know what one doesn't know. The advantage of
         | an accredited degree program is the curriculum is selected by
         | people who know what you need to know, and the order in which
         | information is best presented.
        
           | greazy wrote:
           | But does that apply to business management?
        
             | WalterBright wrote:
             | I do not have formal training in business management. But
             | I'm pretty sure that formally learning it is not useless
             | knowledge, if one intends to manage a business.
             | 
             | For one example, learning accounting. A lot of people try
             | to run a business without understanding how double-entry
             | bookkeeping works. This gets them into trouble with the
             | IRS, for one result, and with bankers, for another.
             | 
             | During summer vacation, at loose ends, I signed up at the
             | local college for a course in double-entry bookkeeping.
             | It's paid off for me ever since.
        
               | greazy wrote:
               | My personal opinion is that BM is a weird world and I
               | don't know how it can be standardized and taught in a
               | formal setting.
               | 
               | It is domain specific and sometimes even company
               | specific. How such a thing can be standardised and
               | formally taught is the question I'm interested in.
        
           | WalterBright wrote:
           | I have this issue myself. I was trained as a mechanical
           | engineer, not a computer scientist, not a programmer. I'm
           | pretty much self-taught as a programmer. I run into peculiar
           | gaps in my knowledge that a formally educated computer
           | scientist would consider basic knowledge.
           | 
           | One of the reasons Andrei Alexandrescu and I worked well
           | together as a team designing D is that he had the formal
           | training, and I had the practical experience. Our abilities
           | complemented each other's.
        
             | WalterBright wrote:
             | P.S. I once invented a concept, and proudly did a
             | presentation on it. It was rudely brought to my attention
             | that this was well known in computer science. Very, very
             | embarrassing.
        
         | ecshafer wrote:
         | I am torn on this. I have friends who complain that they are
         | engineers, and had to take so much math in school they don't
         | use. They apparently dont see much value in just the fact they
         | learned it, or the increased knowledge. However, no matter how
         | much experience someone may have, I am not sure I am willing to
         | trust a bridge designed by an engineer that couldnt pass a
         | basic calculus sequence. To steelman this position, the college
         | degree is a singal that they are capable of learning some more
         | complex concepts. So even if it isnt a business degree, if they
         | start talking about cost basis they can pick that up, and that
         | they can read and write at a high enough level to function in
         | management. It also shows that the person is serious about
         | moving up.
        
         | mulmen wrote:
         | It has become popular to dismiss the benefits of higher
         | education but I think there's still immense value in completing
         | an undergraduate education. An undergraduate degree
         | demonstrates an ability to succeed in a multi-disciplinary
         | environment and to work collaboratively with peers. It gives
         | the student knowledge outside their core domain which creates
         | opportunities for cross-pollination of ideas. The only argument
         | against higher education is the cost which wasn't a factor
         | here.
        
       | 2OEH8eoCRo0 wrote:
       | Sharpie is special and can make one thing essentially forever.
        
         | fraserharris wrote:
         | It was a surprise learning how applicable your statement is
         | when I was selling technology products into consumer packaged
         | goods (CPG) companies. Consumer preference is very hard to
         | change once it is established, and leading CPG companies spend
         | an enormous amount establishing that preference.
        
       | asdefghyk wrote:
       | Amazing that made in USA with competive price to if made in China
       | Manufacturing in China is at wxpwnxw of worker conditions and
       | more lax OHS lays and more lax environmental and worker rights,
       | working longer hours and more days.
        
         | dredmorbius wrote:
         | "wxpwnxw"?
        
           | dfc wrote:
           | It has to be a super strange autocorrect for "expense", but I
           | don't know why anyone is typing wxpwnxw a lot ...
        
             | fluoridation wrote:
             | It's probably just a typo on a normal keyboard. All the
             | missed keys are on the left hand side.
        
       | bityard wrote:
       | It is insanely hard to build basic things in the US anymore, even
       | if there is a market, even if the market will pay your prices,
       | even if you have the capital to start, and even if you can hire
       | reliable workers. And those are all HUGE ifs.
       | 
       | The biggest problem is that the base underlying our manufacturing
       | capability has almost completely evaporated. You need tool and
       | die companies to build parts for your manufacturing machines, but
       | almost none are left. There are only a few plastic injection
       | manufacturing companies left, and they are either fully booked or
       | on the path to shutting down. (No, you can't 3D print products
       | for the mass market, it's way too slow and expensive.) Young
       | people think of trades and manufacturing jobs as fall-backs that
       | only drop-outs who couldn't hack college get into. You will make
       | many times more money as a salescritter convincing people to buy
       | things they don't need than using decades of engineering
       | experience to build the things they do.
       | 
       | It's a popular misconception that China's manufacturing advantage
       | is cheaper labor. This was _maybe_ true for a while, their
       | advantage right now is that they have all the things mentioned
       | above: they have the tool and die shops, they have the supply
       | chains, and they have workforce. They can go from product idea to
       | shipping in a week. I do not celebrate the Chinese government for
       | much, but making sure they had a robust manufacturing base from
       | top to bottom was the biggest and most important thing they have
       | ever done. The US government let ours wither and die. Which has
       | made our economy remarkably fragile and essentially decimated the
       | whole idea of a blue-collar middle class.
       | 
       | Destin from Smarter Every Day encountered all of this when he
       | tried to make a better grill brush using only a handful of parts
       | and _still_ did not manage to make the whole thing using only US-
       | originated parts. It's a fascinating window into how hard it is
       | to make anything at all here:
       | https://www.youtube.com/watch?v=3ZTGwcHQfLY
        
         | DetroitThrow wrote:
         | Yes, for example, it's shocking how much harder it became for a
         | random market entrant to get into the business of making auto
         | parts since the 2008 shutdown, which consolidated and shuttered
         | much of the supply chain. It's industrial capacity that will
         | take decades to "grow" back, if ever.
        
         | bsder wrote:
         | > You will make many times more money as a salescritter
         | convincing people to buy things they don't need than using
         | decades of engineering experience to build the things they do.
         | 
         | That's the fundamental problem. The pay for industrial roles is
         | _garbage_ compared to the skill required. Anyone talented
         | enough to do those roles can obviously see that and opts to do
         | something else.
        
         | Workaccount2 wrote:
         | Nevermind that even if you clear all those hurdles and get your
         | product to market, China will copy it, likely improve it, and
         | start selling it on Amazon for half your materials cost.
         | Patents be damned.
        
         | shinycode wrote:
         | As a side note, your comment makes me think of the software
         | world where we have amazing talent and things looks like it's
         | sliding to being done in the majority with AI. Once that's the
         | case and we don't have developers anymore then we're out of
         | knowledge and at the mercy of. Not being able to build complex
         | systems in autonomy. A bit like what happened in the industry
         | you describe
        
         | aDyslecticCrow wrote:
         | That video from smarter every day was an eye opener. The effort
         | to just make the simple mold was frightening. The chase to find
         | a single source for a standard screw disheartening.
         | 
         | I've talked with some friends here in europe after seeing that
         | video, and apparently tool and die remains more avaliable here.
         | 
         | I suspect the larger travel distance to China from europe makes
         | create a market nieche that keep it alive where iteration is
         | needed. I dont think we succeeded better politically basides
         | that luck. (Trades is frowned opon in the same way)
         | 
         | Locally we have a good prototype industry for cirquitboard
         | design (we work with them regularly), but very few large scale
         | producers. The companies that make electronics nationally often
         | have their own cirquitboard for their usecase, which is capital
         | intensive to set-up.
        
       | s1mon wrote:
       | It makes sense that this is possible. It's a very high volume
       | item, with limited parts. The raw materials are not unique to any
       | one location. If you have the capital to invest in a highly
       | automated production line (which I'm sure cost many million USD),
       | you will eventually get the ROI and the costs will be similar in
       | many locations around the world. Labor costs are a small portion
       | of the COGS (cost of goods sold). If most of the market is in the
       | US, then shipping cost savings probably outweigh the higher labor
       | and real estate costs. Energy costs and raw materials are likely
       | similar enough to be a wash.
       | 
       | Contrast this with consumer electronics, especially new products.
       | Those have huge benefits from the concentration of the supply
       | chain and the agility of the supply chain in Southern China. That
       | doesn't exist in the US.
        
       ___________________________________________________________________
       (page generated 2025-10-06 23:00 UTC)