[HN Gopher] Five years as a startup CTO: How, why, and was it wo...
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       Five years as a startup CTO: How, why, and was it worth it? (2024)
        
       Author : mooreds
       Score  : 103 points
       Date   : 2025-10-01 12:45 UTC (3 days ago)
        
 (HTM) web link (distinctplace.com)
 (TXT) w3m dump (distinctplace.com)
        
       | laurent_du wrote:
       | Good read, thank you. It feels nice to read something that was
       | fully written by an actual human being.
        
       | thrown-0825-1 wrote:
       | where does the startup end and the small business begin?
        
         | givemeethekeys wrote:
         | A business is a startup when its goal is to raise investment
         | with the understanding that it will use all the money towards
         | rapid, aggressive growth, and then raise the next, much bigger
         | round of investment, or get acquired, or go bust.
        
           | gordonhart wrote:
           | Solid definition. Being on the VC treadmill, and all of the
           | "vibes" that come with that, is really what it boils down to.
        
             | collingreen wrote:
             | I like to say a startup is a business where growth is far
             | and away the primary goal and it becomes a regular business
             | as that shifts toward revenue or stability or
             | specialization. I don't think it HAS to be VC but a big
             | chunk of VC cash is a great way to bet everything on growth
             | so it might be the defacto definition anyway and I'm
             | splitting hairs.
        
           | everybodyknows wrote:
           | What's the current term then for a _newly founded_ business
           | that is pursuing some other strategy? For instance,
           | bootstrapping to organic growth, or self-funding toward a
           | long-term profitable  "lifestyle" business?
        
             | jenadine wrote:
             | A "new business" or a "small enterprise"
        
           | dilyevsky wrote:
           | By your definition OpenAI and Databricks are startups.
        
         | mooreds wrote:
         | Seeking or taking funding is my personal rule-of-thumb.
        
         | palata wrote:
         | My definition is that a startup hasn't found its product-market
         | fit yet. As soon as you are profitable, you're a business,
         | whether or not you take investments to grow faster.
         | 
         | You're a startup when you're testing a new business model. If
         | you realise that it works, then you're a business.
        
       | Simon_O_Rourke wrote:
       | I respect the honesty that went into that writing.
        
       | mikert89 wrote:
       | Generally speaking if you are capable of leading a startup as a
       | CTO, you should just found your own, with the legal CEO
       | designation, so that you can control what happens to the equity.
       | CTOs in general are very naive about how all of this works once
       | PMF/traction is hit, and how little power they have over the
       | platform they built
        
         | nextworddev wrote:
         | One perhaps (cynical) view is that CEOs with business
         | background are basically just arbitraging between investors and
         | product teams.
        
           | raincole wrote:
           | I'm not sure if it's a cynical view. Isn't it what business
           | guys do in most people's minds? To bring together investment,
           | marketing and product because they don't just magically
           | blend.
           | 
           | I knew someone who chose to major business despite he got an
           | offer for top biology degree in my country, for this exact
           | reason. By the way, when he told me this decision we were
           | both only 17.
           | 
           | (I really should ask whether he still thinks that's what
           | business is all about today though.)
        
           | mikert89 wrote:
           | Alot of CEOs dont start out thinking this way, but it
           | definitely occurs to them as they run the business that its
           | the case. Once the platform is built with sticky customers,
           | the CTO is replaceable with a generic high performing
           | engineering manager. Not always, but for run of the mill b2b
           | saas, they are
        
           | justapassenger wrote:
           | CTOs just arbitrate between dev teams and product teams.
        
             | mooreds wrote:
             | CPAs just arbitrage between cash flows and legal
             | requirements.
        
             | mikert89 wrote:
             | Nah, CTO is usually deep in the code base, hiring, firing,
             | coding, pulling long hours to ship features, etc
        
           | simonswords82 wrote:
           | Yes! That's exactly what we're doing. It's not as easy as it
           | sounds.
        
             | nextworddev wrote:
             | Definitely hard emotionally if the ceo job entails a lot of
             | "managing up"
        
           | Aurornis wrote:
           | In the same way that engineers are just arbitraging between
           | the company and the computers, I suppose.
           | 
           | Every job sounds much easier from the outside.
        
             | nextworddev wrote:
             | Yeah. Everyone's just arbitraging. Not sure why the problem
             | is
        
         | mooreds wrote:
         | Disagree.
         | 
         | I helped found a startup[0] and have been around a number of
         | them, in slacks and on email lists[1].
         | 
         | I think that domain knowledge is so so important for startup
         | success. Even more important than technical expertise.
         | 
         | Why? Because the main problems for 0->1 startups are business
         | problems, not technical ones:
         | 
         | * where do possible customers hang out
         | 
         | * what problems will they pay you to solve
         | 
         | So in that case, a good CEO who knows the domain is critical.
         | They'll have good answers to these questions, which will help
         | guide the technical decisions. Or they'll know who to talk to
         | in order to find the answers. There's no shortcut to that
         | knowledge; you have to spend years to get experience in the
         | domain. Learning and reading about the domain can help, but you
         | still have to spend the time.
         | 
         | The main exception, and it's a big one, is if you are building
         | something in the devtools space, where you can be your own
         | customer.
         | 
         | 0: https://www.thefoodcorridor.com/ (I left after a few years,
         | but they are still going strong!)
         | 
         | 1: https://ctolunches.com/ (free email list for engineering
         | leaders, so many good discussions happen there)
        
           | mikert89 wrote:
           | Right, sure, there is an initial pain of building domain
           | knowledge. But that one year of knowledge building,
           | distribution, early customers, then dominates who has control
           | over the cap table for a decade. Why not just do this work
           | yourself? Its some weird myth that someone capable of being a
           | technical leader cannot also flesh out the distribution
           | 
           | Especially with the existence of AI, it really makes no sense
           | and is some weird hierarchical system built by business
           | people
        
             | abrichr wrote:
             | > But that one year of knowledge building, distribution,
             | early customers, then dominates who has control over the
             | cap table for a decade.
             | 
             | Can you recommend any resources for learning how to do this
             | work yourself?
        
               | mikert89 wrote:
               | One shortcut would be to:
               | 
               | 1. pick a vertical (construction, legal, accounting, etc)
               | 
               | 2. look at how to apply ai (compliance, voice customer
               | service, email)
               | 
               | 3. find sales people from a would be competitor or old
               | school b2b saas in that area, and pay them 150$ an hour
               | to tell you what customers are paying for
               | 
               | 4. at the direction of how to do sales, come up with the
               | product and either do the sales yourself without
               | building, or pay someone to do cold calls and pitch the
               | product
               | 
               | 5. build the product
        
               | mooreds wrote:
               | I'd recommend:
               | 
               | - the lean startup: https://www.amazon.com/Lean-Startup-
               | Entrepreneurs-Continuous...
               | 
               | - Amy Hoy's blog: https://stackingthebricks.com/
               | 
               | - working in the domain you are interested in for a year.
               | Go be a realtor. Go work in a lawncare business. etc.
               | etc.
               | 
               | - read Patrick's advice about how he found customers for
               | Appointment reminder:
               | https://www.kalzumeus.com/2010/05/14/unveiling-my-second-
               | pro...
               | 
               | edit: added link to Patrick's piece
        
             | mooreds wrote:
             | Maybe AI has changed things, but I think it takes more than
             | one year to gain sufficient domain expertise.
             | 
             | But your argument still has validity even if it takes 2-3
             | years to gain the knowledge, so let me address that.
             | 
             | My response is: if I wanted to be an expert in <startup
             | domain> to the point I didn't need a co-founder CEO, I
             | would take the time, the years I mention above. But that
             | has costs (opportunity costs if nothing else).
             | 
             | Instead, I prefer to be an expert in software development.
             | This gives me less control in each given startup as you
             | point out, but more optionality across startups (and other
             | companies)[0]. This choice also means that I give input on
             | the hard decisions that company leadership has to make, but
             | I don't have to make the final call. Frankly, that's more
             | weight than I care to bear.
             | 
             | That's a personal choice. I've watched friends be CEOs of
             | successful startups and it's not always (nor usually, even)
             | fun or easy.
             | 
             | 0: I wrote more about that optionality here:
             | https://www.mooreds.com/wordpress/archives/3445
        
             | lurk2 wrote:
             | > Its some weird myth that someone capable of being a
             | technical leader cannot also flesh out the distribution
             | 
             | This idea often gets repeated here but it's based on ZIRP
             | from 2010s driving up developer salaries to a point where
             | every kid with some portion of a CS degree thought he was
             | the next Zuckerberg. "Technical" contributors became
             | convinced they were the only contributors. Lots of stories
             | about "idea guys" and useless upper management who Just
             | Don't Get It (meanwhile most guys posting things like this
             | have never even seen a balance sheet). It's a popular idea
             | here because it establishes devs as the smartest guys in
             | the room, but it doesn't have a lot of bearing on reality.
             | Plenty of devs have neither the aptitude nor inclination to
             | learn the business side of things, as evidenced by some of
             | the lifers who post here about upper management.
             | 
             | This attitude will change as market cools off, no code and
             | LLM output improves, and overseas contractors become more
             | accessible.
             | 
             | > Especially with the existence of AI, it really makes no
             | sense and is some weird hierarchical system built by
             | business people
             | 
             | LLM code output can be tested as it is generated, whereas
             | its advice on accounting and contract law can only be
             | tested by domain experts, who you can just pay for this
             | advice without involving the LLM.
        
               | mikert89 wrote:
               | ycombinator, the best very early stage investors of all
               | time hold this opinion:
               | 
               | "If you are a technical founder, you do not need a non-
               | technical cofounder."
               | 
               | https://x.com/snowmaker/status/1948160642399314188
               | 
               | Its really not up for debate, at this point it is a
               | borderline scam to work for a CEO that isnt significantly
               | better/bringing in capital. You are basically giving them
               | free labor
        
               | mjr00 wrote:
               | You don't need a non-technical cofounder, but you _do_
               | need a founder willing and capable of handling non-
               | technical things.
               | 
               | If nobody in your startup team wants to handle sales,
               | marketing, finances, and business operations, you're
               | going to end up with working software that nobody's
               | paying for.
        
               | bix6 wrote:
               | Jared has an (unfinished?) degree in CS and Econ so
               | that's a bit rich for him to say. Why'd he bother with
               | Econ if it's so UsELeSs?
        
               | CPLX wrote:
               | What's YC's track record in the new LLMs-can-code era?
               | 
               | Or are we talking about Dropbox and Airbnb?
        
               | mikert89 wrote:
               | most of the recent series A ai companies are YC
               | companies, they are absolutely crushing it
        
               | CPLX wrote:
               | What are their names?
        
               | kortilla wrote:
               | >LLM code output can be tested as it is generated,
               | whereas its advice on accounting and contract law can
               | only be tested by domain experts, who you can just pay
               | for this advice without involving the LLM.
               | 
               | Assuming that passing some tests means it's good code is
               | as dumb as asking the LLM accounting and contract law
               | advice.
               | 
               | It can be superficially correct and completely broken.
        
               | mooreds wrote:
               | > This idea often gets repeated here but it's based on
               | ZIRP from 2010s ...
               | 
               | I don't think it is just the ZIRP/2010s. Here's a post I
               | wrote about developer arrogance in 2004, well before the
               | ZIRP era: https://www.mooreds.com/wordpress/archives/134
        
           | MrDarcy wrote:
           | The best combination is a technical CEO founder with deep
           | domain expertise. Confirms what you say about the dev tools
           | space exception.
           | 
           | Of which LLMs are effectively a dev tool that happens to also
           | be a tool for every other industry vertical in the world
           | economy.
        
           | benzible wrote:
           | 100% agree. I'm a CTO for a vertical SaaS, working with a
           | first-time founder with deep domain expertise. He came in
           | with a thesis as to why our target customer was still using
           | Excel, even though it was completely unsuited to their needs.
           | Almost everything he thought at the beginning has been borne
           | out, and there's no way I would have figured out this market
           | on my own. There's also no way he would have built a usable
           | product without someone like me - his original plan was
           | bloated and we narrowed it to the core where we have very
           | specific value.
           | 
           | I've been a solo founder as well multiple time co-founder /
           | CTO at venture-backed startups so I'm certainly capable of
           | starting something myself, but I think this combination is an
           | excellent model. A couple of other things that make it work:
           | the CEO has sales skills, and does not have much of an ego
           | and is willing to listen to someone who has been through all
           | of this multiple times.
        
             | mooreds wrote:
             | > A couple of other things that make it work: the CEO has
             | sales skills, and does not have much of an ego and is
             | willing to listen to someone who has been through all of
             | this multiple times.
             | 
             | Yeah! You definitely need to have a _good_ CEO as a
             | partner. A bad CEO is worse than no partner at all.
             | 
             | Those are some great attributes of what makes a good CEO
             | and partner.
        
               | etse wrote:
               | I have hardly come across aspiring-CEOs who do not have
               | much ego and listen to other founders, let alone founders
               | or serial-founders. After some founder dating last year,
               | I am a bit jaded, though.
        
               | mikert89 wrote:
               | yup
        
             | parkaboy wrote:
             | Also speaking from similiar experience, ^^^ this is the
             | best combo. Where both parties have a certain degree of
             | humility and self-awareness and understand how their
             | skills, personalities, and personal circumstances (ability
             | to travel, life stage, etc.) compliment one another.
        
           | javier2 wrote:
           | Just remember that every startup is not a SaaS business...
        
         | nharada wrote:
         | This may be your option for maximum control and leverage, but
         | do remember that your day to day will be different, especially
         | as the company grows. As someone who enjoys technical/product
         | work and doesn't particularly enjoy fundraising, sales, or
         | marketing, being the CEO is actually quite a trade-off for my
         | personal fulfillment.
        
           | mikert89 wrote:
           | Sure, but you should just be aware that "wanting to do
           | engineering" probably is stopping you from financial
           | freedom/a more interesting life. Just be aware of the
           | tradeoff
        
             | nharada wrote:
             | I find this a cynical and possibly incorrect take. I'll
             | admit, if your goal is to become a billionaire and command
             | vast sums of cash from your many vacation homes I'd agree
             | with you, but financial freedom and an interesting life is
             | absolutely within reach without having to take a career
             | path that doesn't bring you fulfillment. Those CTOs that
             | get pushed out once the company reaches their series C
             | almost certainly achieve financial freedom.
        
               | mikert89 wrote:
               | I'm not really talking about unicorns, I am talking about
               | some typical b2b saas that makes 500k-5M in ARR.
        
               | Aurornis wrote:
               | > some typical b2b saas that makes 500k-5M in ARR.
               | 
               | The typical B2B SaaS startup never gets that far.
               | 
               | You're looking at a survivorship bias subset. If someone
               | had an automatic path to get to that promised land then
               | it would be an easy choice, but it's never that easy.
               | 
               | A 500K ARR SaaS is also hardly a path to financial
               | freedom. That's too small to hire a competent engineer
               | while also paying yourself a high salary, so you're
               | basically on call all of the time. You're also doing
               | sales, customer support, and possibly fretting a sudden
               | 100K drop in your ARR if your biggest customer cancels
               | their contract because the economy changes.
        
               | mikert89 wrote:
               | There is a non tangible level of status that comes with
               | being CEO of a profitable startup. People dont know but
               | it helps in both dating life and social situations. After
               | the startup, employers consider the CEO the guy that was
               | responsible for the success. Its a huge deal, most people
               | have no clue how the whole thing works
        
               | Aurornis wrote:
               | > There is a non tangible level of status that comes with
               | being CEO of a profitable startup.
               | 
               | All of your comments in this thread assume success. Great
               | if you can get it, but it's not guaranteed.
               | 
               | > People dont know but it helps in both dating life and
               | social situations.
               | 
               | Much less than you think. Some people are impressed by
               | it, but spend some time in a startup-heavy area everyone
               | will see right through the "I'm a startup CEO" schtick
               | for someone who has a $500K ARR B2B SaaS, or even just
               | someone trying to fork off and do their own thing.
               | 
               | While it is impressive to start and run a successful
               | small-scale SaaS, it's far from guaranteed. Thinking it's
               | a route to dating success is just weird.
        
             | Aurornis wrote:
             | > aware that "wanting to do engineering" probably is
             | stopping you from financial freedom/a more interesting
             | life.
             | 
             | This only makes sense if you assume the startup will fail
             | _and_ you ignore all of the high-paying engineering jobs
             | out there.
             | 
             | If financial freedom is the goal, the easier and far more
             | reliable path is to pursue the well-trodden road to a job
             | in Big Tech and put some minimal effort into the promotion
             | process.
             | 
             | The average startup founder does not walk away with
             | financial freedom or even a functional company. The average
             | outcome is that the startup doesn't work out and they pay
             | the opportunity cost of having lost out on years of career
             | income.
             | 
             | Even the acqui-hires and small time acquisitions that
             | happen in my local startup scene rarely leave the founders
             | with more money than they could have earned at a regular
             | 9-5 engineering or EM role.
             | 
             | It's only a select few who get that coveted large exit that
             | turns into financial freedom after 5-15 years of grinding.
        
           | skeeter2020 wrote:
           | Being the CTO at a company with a handful of people (where
           | everyone likley has a C-title) doesn't absolve you from the
           | responsibility of those tasks though. You really don't get to
           | focus on "only" CTO roles until the company is much, much
           | larger.
        
         | herval wrote:
         | Completely different skillsets. Lots of deeply technical
         | startup CEOs kill their startups by not acknowledging that.
        
           | mikert89 wrote:
           | I really think society has built some weird narrative that if
           | you did a technical undergrad, you arent fit to run a small
           | startup. Ycombinator busts this myth constantly, and actually
           | prefer technical founders.
        
             | justapassenger wrote:
             | Cynical view is that technical founders who don't know who
             | business work are easier to manipulate into bad decisions
             | for their business, as long as VC makes money.
        
         | Aurornis wrote:
         | There are a lot of defunct startups in my city that were
         | started by engineers and CTOs. Some of them had good ideas and
         | a few even had great execution of the product.
         | 
         | They all failed at sales, scaling, retention, and generally
         | running the business.
         | 
         | I did work for one very successful company that was founded by
         | an engineer. However, he was focused almost exclusively on non-
         | engineering business functions from the start.
         | 
         | If you want to be a CTO and do engineering things, don't assume
         | founding your own company is the best way to get there.
        
           | epicureanideal wrote:
           | > They all failed at sales, scaling, retention, and generally
           | running the business.
           | 
           | This also applies to most non-technical, "business folks"-led
           | businesses as well.
        
         | Kholin wrote:
         | I believe it depends on the industry your business is in. In
         | many businesses, technology is only a small component, and
         | other factors such as connections, sales, and marketing can be
         | more important than the technology itself.
        
         | sjtgraham wrote:
         | This is of the classical genre of HN cynicism framed as advice
         | that if you were to follow you're pretty much guaranteed to
         | never go anywhere in life.
        
           | mikert89 wrote:
           | nah I have been in the venture scene in nyc for a while, have
           | seen the same song and dance play out over and over
        
         | palata wrote:
         | IMHO it doesn't matter whether you are CEO, CTO, CFO,
         | C-whatever-you-feel-like-O, as long as you are a founder.
         | 
         | A startup is a kind of ponzi scheme benefitting the founders
         | (and VCs).
         | 
         | Successful founders will happily tell everyone and their dog
         | how being a founder was _so much work_ , how they didn't go on
         | holiday for a few years, how they worked long hours, etc. And
         | mostly why they deserve to be rich now while none of their
         | employees is. None of them will talk about how being one of the
         | first employees was also _so much work_ , usually with a pretty
         | bad salary and order of magnitudes fewer options than the
         | founder.
         | 
         | I always wonder how the founders can genuinely believe that
         | they are actually worth thousands of me. I am pretty damn sure
         | that with a thousand me, we produce more than the founders
         | alone.
        
           | mikert89 wrote:
           | Maybe, but there are levels to the game. The CEO has legal
           | rights to fire cofounders, often with the board on their
           | side. Early stage this doesnt get exercised often. But when
           | the CTO has ten million of equity to vest over two more
           | years, questions get asked behind closed doors about whether
           | they are worth that amount. Thats when the "professional CTO"
           | is brought in. Its extremely common, and letting him vest
           | that amount is coming out of the pocket of the CEO and the
           | investors
        
             | palata wrote:
             | > The CEO has legal rights
             | 
             | I don't think that anything in the law says that if your
             | title is "CEO", then you can fire cofounders. I'm guessing
             | it depends on the contract the cofounders sign in the
             | beginning.
             | 
             | > often with the board on their side
             | 
             | I have seen the CTO convince the board to fire his
             | cofounder who was more the CEO? Well I don't know if the
             | titles were written in the contracts, they changed over the
             | years. But the guy who got his cofounder fired went from
             | calling himself CTO to calling himself co-CEO to getting
             | his "buddy" fired.
        
           | roadbuster wrote:
           | > I am pretty damn sure that with a thousand me, we produce
           | more than the founders alone
           | 
           | Engineers generally never acknowledge the value of knowing
           | _what_ to build, only whether something is built.
           | 
           | As an engineer, I don't pretend to know or understand what
           | the market wants or what people are willing to pay for.
           | That's a problem I leave to business/product-oriented people.
           | In exchange, they leave the building to me.
        
             | palata wrote:
             | > Engineers generally never acknowledge the value of
             | knowing _what_ to build, only whether something is built.
             | 
             | Nobody knows what to build, that's why VCs give money to
             | many startups, _almost all of them_ bankrupting.
             | 
             | The sole value of the founders is to be able to convince
             | VCs for as long as they can. VCs generally have no clue
             | about the technology, so it's about getting good at selling
             | bullshit. Granted, I am not great at selling bullshit, so
             | it doesn't make me a great founder.
             | 
             | Now if we get back to knowing what to build, if you give me
             | a thousand me, we can try a whole bunch of different ideas
             | hoping that one works. This is what VCs do, and it works
             | for them even though they have no clue either.
             | 
             | No, a founder is never worth thousands of employees,
             | period.
             | 
             | And I'd like to note the asymmetry here: I am arguing that
             | I am not thousands of times less valuable than them. I am
             | not remotely saying that I am better.
        
         | mbesto wrote:
         | I would take a market-domain expert as CEO over a CTO any day
         | of the week. Unless of course your product is to sell to other
         | software providers.
        
       | mooreds wrote:
       | From 2024. Sorry, should have added that to the title when I
       | submitted it.
       | 
       | I personally loved the takeaways. They resonated with my startup
       | experience, esp: "Not all business problems require technical
       | solutions". I think as devs/engineers, we're in love with
       | technical solutions, but they are not always the right choice.
       | Other options include:
       | 
       | * customer support
       | 
       | * duct tape solutions with platforms like Zapier
       | 
       | * saying "we are not going to solve that problem" and letting
       | folks that need that solution go somewhere else
        
         | javier2 wrote:
         | > saying "we are not going to solve that problem" and letting
         | folks that need that solution go somewhere else
         | 
         | I know more technically inclined than not that can easily
         | identity this situation. At least my CEOs have a tendency
         | toward thinking we should pursue any path that likely leads to
         | some income stream...
        
           | mooreds wrote:
           | That's fair. Depends on the CEO, PMF, and the bank account
           | size.
           | 
           | Sales driven growth is great until it isn't.
        
           | Sammi wrote:
           | You know the best selling pop psychology self help book The
           | Subtle Art Of Not Giving A Fuck might actually be a good
           | business book for people who haven't internalised that you
           | have to say no to most things in order to be able to
           | emphatically say yes to the actually important things.
        
       | sgt wrote:
       | I wonder what happened with this current company,
       | helioscompanies.com ? Did it go under and is that why he's
       | looking for a new role?
        
       | globalise83 wrote:
       | So how much money for 5 years of effort?
        
         | cwbrandsma wrote:
         | * How much stress? * How many hours?
        
       | hn_throwaway_99 wrote:
       | While I thought this was a pretty good read, I didn't really feel
       | like it answered the question in the title: "was it worth it"?
       | 
       | First, this post was from 2024, and as another commenter
       | mentioned, it doesn't look like Helios Companies
       | (www.helioscompanies.com) is a going concern anymore. That's not
       | that surprising - the change in the interest rate and VC funding
       | environment killed off lots of unprofitable fintechs that were
       | originally funded in 2021 or earlier.
       | 
       | I'm not saying money is the end all and be all, and this guy
       | certainly got a lot out of it. But assuming this company is now
       | defunct and he didn't get any substantial payday out of it, would
       | he do it again knowing what he knows now? When you think about
       | it, we all have relatively very limited time in our careers -
       | while VCs can fund 100 different companies with the expectation
       | that 95% will fail, workers don't have that luxury. Putting in 5+
       | years of lots of late nights and blood, sweat and tears can be
       | tough if the outcome isn't a winner.
       | 
       | So I'm left wondering if the author feels like it was still worth
       | it.
        
         | hakunin wrote:
         | I work with him at this company. We are still going, just don't
         | have much of a public facing side, because most of the sales
         | are direct b2b. We're working on showcasing more of what we do,
         | but it hasn't been our top priority.
        
           | hn_throwaway_99 wrote:
           | Thanks very much for the correction. FWIW, the reason for my
           | apparently faulty assumption is that when searching for your
           | company online, the top result is the Crunchbase entry,
           | https://www.crunchbase.com/organization/helios-companies, and
           | it shows web (www.helioscompanies.com) and LinkedIn links
           | that are both defunct.
           | 
           | To be honest, I find it kind of bizarre that your company
           | doesn't appear to have _any_ public web presence. I also
           | worked at a B2B-only fintech very recently, and we still had
           | a website. Heck, my neighborhood barbershop has a website. I
           | know it sounds like I 'm knocking y'all (and maybe I am a
           | little), but I'm honestly just curious. If I were a tech
           | leader at a bank and got a direct sales call from a vendor
           | and they said they didn't have a website, I'd just assume it
           | was a scam. It must be working for your company so I'm very
           | interested in how you haven't found the need to have a
           | website in 2025. That I think would actually be a more
           | interesting blog post!
        
       | sarabande wrote:
       | I'm curious about the simple, lightweight change management
       | process listed in the article. Anyone have any tips on doing this
       | well? I kind of hate the part of having to convince everyone of
       | something "obviously better" :)
        
       | aurelien_gasser wrote:
       | The author states that a CTO should ask questions rather then
       | give orders. What kind of questions?
        
       | sandeepkd wrote:
       | I was happily surprised to see the role and importance of QA
       | being acknowledged.
        
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