[HN Gopher] AOL to discontinue dial-up internet
       ___________________________________________________________________
        
       AOL to discontinue dial-up internet
        
       Author : situationista
       Score  : 123 points
       Date   : 2025-08-11 07:15 UTC (15 hours ago)
        
 (HTM) web link (www.nytimes.com)
 (TXT) w3m dump (www.nytimes.com)
        
       | hopelite wrote:
       | I've always wondered about the remaining users of the dial-up
       | service. Who are they and what is the use case for using dial-up?
       | 
       | Does anyone know?
        
         | imzadi wrote:
         | Probably people in rural areas that have limited access to
         | other options. Starlink has probably absorbed most of that
         | market, so no need to have dial up anymore.
        
           | robertoandred wrote:
           | Starlink is so much more expensive though, more than a lot of
           | people in rural areas can afford.
        
             | morkalork wrote:
             | Cellular internet. Edit: I'm not saying it's a _good_
             | replacement for dialup, just that I have observed that many
             | cell phone carriers are advertising plans for it now.
        
               | yladiz wrote:
               | In very rural places, they may only have edge or 3g at
               | best, if they have any connection.
        
               | clint wrote:
               | Where I live in Colorado there is literally no cell
               | coverage by any cellular provider. No 5/4/or 3G coverage
               | in miles in any direction while outside and no matter how
               | far up the mountain behind my house I climb.
               | 
               | Their maps claim there is coverage, but there is not, and
               | they don't really care that its not true.
        
               | codazoda wrote:
               | Many rural areas have no cellular service. I vacation in
               | an area where Satellite, landline phone service, and some
               | very bad DSL service are the only options. Since it's a
               | vacation spot, we opt not to use the internet there, but
               | there are people who live there.
        
               | nemomarx wrote:
               | Rural mountainous areas have very bad cell coverage. When
               | I grew up the local Verizon store didn't actually get
               | signal and you had to drive up the road from there to
               | take calls.
               | 
               | Those are the kinda places I imagine are expensive to run
               | new installs to, so it's really phone lines or satellite
        
               | jlokier wrote:
               | Here is "ping 8.8.8.8" showing latency over cellular
               | internet some of the time, and I live in the centre of a
               | city:                 64 bytes from 8.8.8.8:
               | icmp_seq=6145 ttl=114 time=363613.635 ms       64 bytes
               | from 8.8.8.8: icmp_seq=6175 ttl=114 time=334289.726 ms
               | 64 bytes from 8.8.8.8: icmp_seq=6176 ttl=114
               | time=333689.274 ms       64 bytes from 8.8.8.8:
               | icmp_seq=6177 ttl=114 time=332851.621 ms       64 bytes
               | from 8.8.8.8: icmp_seq=6178 ttl=114 time=332673.845 ms
               | 64 bytes from 8.8.8.8: icmp_seq=6179 ttl=114
               | time=332618.215 ms       64 bytes from 8.8.8.8:
               | icmp_seq=6180 ttl=114 time=331634.496 ms       64 bytes
               | from 8.8.8.8: icmp_seq=6181 ttl=114 time=330736.758 ms
               | 64 bytes from 8.8.8.8: icmp_seq=6182 ttl=114
               | time=331050.087 ms       64 bytes from 8.8.8.8:
               | icmp_seq=6183 ttl=114 time=330813.820 ms
        
               | dbbr wrote:
               | 5+ minutes for 8.8.8.8 to respond to a ping! Or am I
               | reading this incorrectly?
        
               | jandrese wrote:
               | You can spend more for the higher tier plan that won't
               | get your traffic prioritized down into the "best effort"
               | tier. It looks like your neighbors have already done
               | that. You may need to buy directly from whomever is
               | running your towers and not a MVNO to get that.
               | 
               | Honestly, I'm actually shocked and impressed that
               | whatever is queuing your data up has enough buffer space
               | to hold on the packets for so long without dropping them.
        
               | Spivak wrote:
               | No idea why you're being downvoted. I can right now today
               | call AT&T and get 300Mb cellular internet for my house.
               | It's $65/mo.
        
             | clint wrote:
             | You would be surprised how much people in extremely rural
             | areas are being gouged for really crappy internet.
             | 
             | I have a place less than an hour from Denver and without
             | Starlink there are many, many people on extremely bad,
             | oversubscribed 1Mbit DSL at the end of some gnarly POPs.
             | 
             | There are sometimes local ISPs that provide p2p wifi in
             | extremely limited areas (see: rich neighborhoods) and its
             | fine but for 20/10 you're paying similar prices or more
             | than Starlink for something that's less reliable.
        
               | londons_explore wrote:
               | But 56k dialup (actual speed more like 25k) is too slow
               | to load an https certificate before most sites time out.
               | You aren't going to be able to load google.com
        
               | clint wrote:
               | You'll notice I didn't mention dialup at all in my
               | comment.
        
             | jonbiggums22 wrote:
             | Dialup could be had for very cheap last time I had if (big
             | if) you had availability of cellular internet that is
             | probably just as cheap now. However, the landline I had for
             | dialup back in the day had become outright ridiculous in
             | price by the time I convinced my wife we should cancel it
             | (she liked that it worked when the power was out). It seems
             | they don't even want to sell that service anymore.
             | 
             | VoIP is cheap but you need internet for VoIP and I'm not
             | actually sure you could connect a modem to a VoIP even if
             | it wasn't nonsensical.
        
               | aaronbaugher wrote:
               | AT&T used to be the default landline provider for my
               | address, but they recently got the regulators to release
               | them from that responsibility, so now there isn't one. So
               | I can't buy a landline for my property, even though
               | there's copper running right past it and a pedestal where
               | all they'd have to do is reconnect the line to my house.
               | If I call AT&T, they'll sell me a cell phone, but not a
               | landline.
               | 
               | Fortunately I have fiber (from another company), so it's
               | not a problem; but the concept of being able to get a
               | landline anywhere is going away.
        
               | jonbiggums22 wrote:
               | Yeah, I think the POTS line is gone for good since I
               | canceled it. The company doesn't even show it as an
               | offering on their website any longer, only selling VoIP
               | with DSL at this point. The cranked up price was probably
               | a nudge to get rid of any holdouts.
        
               | fapjacks wrote:
               | No, it is not feasible to run modem signals over VOIP, as
               | the various codecs all compress signals and cut
               | frequencies and all manner of things to reduce bandwidth
               | consumption, which are incompatible with modem signaling.
               | You could get away with it in a homelab for fun, but you
               | have absolutely no control over what VOIP codecs e.g.
               | Comcast is running, so it is effectively impossible. Even
               | if the phone company says they can offer you a copper
               | line, your copper line will eventually get converted to
               | VOIP at the end of the street or wherever, and then it's
               | up to whatever commercial provider you're paying to
               | choose the codecs for VOIP, which are never modem-
               | friendly. I worked on this stuff about ten years ago.
               | There are fax codecs but they are very hard to get
               | working reliably.
        
               | icedchai wrote:
               | I've done modem calls over VOIP. Any connection above
               | 2400 is incredibly unstable for the reasons you describe.
        
         | johnwheeler wrote:
         | Senior citizens who don't know any better and never
         | upgraded.then in their 50s now in their 70-80s.
        
         | scarface_74 wrote:
         | It couldn't be too many people. Back in 2015, they only had 2.1
         | million dial up users and that number must have gone down in a
         | decade
         | 
         | https://www.usatoday.com/story/tech/2025/08/10/aol-dial-up-i...
         | 
         | But then again, I would love to have a business that has 2.1
         | million people or even 100 thousand people paying $10 a
         | month...
        
           | londons_explore wrote:
           | Doesn't seem to make sense for AOL to shut it down... I'm
           | sure you could set up a dial up ISP in 2025 with just 1 guy
           | who understands telephony and software modems.
           | 
           | Even with 100k customers, I doubt there are more than 0.1% of
           | them connected at a time - the rest will just be paying the
           | bill for a service they don't use.
        
             | protocolture wrote:
             | >I'm sure you could set up a dial up ISP in 2025 with just
             | 1 guy who understands telephony and software modems.
             | 
             | Pretty much. But you might find reliably hardware hard to
             | come by. It would be an ebay operation for sure, sort of
             | like running an internet history museum.
        
               | londons_explore wrote:
               | software modems have been a thing for ages. No physical
               | wires - it'll be voip direct to soft modems on a couple
               | of big linux servers.
               | 
               | You can probably do it all on AWS with no physical infra.
        
             | toast0 wrote:
             | There's a few dial up wholesalers out there still. I don't
             | know if the AOL dialer is still proprietary, but I would
             | imagine they could outsource at least most of the pops to
             | keep the revenue flowing, if they really wanted to.
             | 
             | OTOH, maybe shutting down AOL dialup helps Verizon drop its
             | landline business. All the ILECs seem to be in a race to
             | eliminate landlines.
        
         | londons_explore wrote:
         | Probably people who have had a recurring payment set up since
         | 1995 and never questioned what they're paying $23.99 per month
         | for the last 30 years for.
        
           | InitialLastName wrote:
           | I know at least two people who are still paying for an AOL
           | dial-up subscription despite not using because they use an
           | @aol email address and think it will be discontinued if they
           | don't continue to pay for it.
        
             | criddell wrote:
             | Are they wrong?
        
               | Supermancho wrote:
               | Yes
        
               | InitialLastName wrote:
               | As far as I can tell, yes. AOL pretends that the
               | subscription offers other services (tech support,
               | "security" etc) but you definitely appear to be able to
               | keep access to your email address without paying the
               | $50/month subscription.
        
               | bluedino wrote:
               | I switched phones and somehow lost my Netscape (owned by
               | AOL) email password. Would'nt have been a big deal but I
               | had it linked to some famous .com service that I have
               | been using since the 90's. I paid something like $10 to
               | have a live human reset the password and get back in.
        
         | torgoguys wrote:
         | I had an elderly friend that still subscribed to AOL dialup
         | until he died a couple of years ago. He had built his small
         | business, which was very dependent on email, using an old AOL
         | email address. The type of business he was in could involve old
         | contacts suddenly appearing out of the blue again (via an email
         | message) and so he wanted to maintain the AOL address to not
         | lose that business.
         | 
         | Long ago, when AOL stopped requiring an AOL subscription to
         | maintain an AOL email address, I advised him to cancel the AOL
         | subscription. After explaining to me how important that exact
         | address was to him he declined, stating that by paying the
         | monthly fee he felt very assured the email address wouldn't go
         | away and without paying for he felt like that assurance just
         | wasn't there. So for years he knowingly paid for dialup he no
         | longer actually used.
        
           | da02 wrote:
           | What type of business was it? Consulting?
        
             | torgoguys wrote:
             | He was a psychiatrist and did in-person corporate trainings
             | on understanding and maximizing interpersonal communication
             | in companies and teams. Myers-briggs types of things but I
             | like to think his stuff was more valuable.
        
         | stetrain wrote:
         | There are still a lot of people without access to broadband, or
         | with only one provider which may be expensive.
         | 
         | https://www.benton.org/blog/more-third-americans-have-access...
         | 
         | Starlink is definitely increasing availability but it's
         | somewhat expensive.
        
           | xunil2ycom wrote:
           | I have Starlink for my personal/family internet and AT&T DSL
           | for my wife's work-from-home office. They are comparably
           | priced.
           | 
           | What is really expensive is that AT&T wants a good $30k to
           | build fiber out to my location. . . so I'm sticking with
           | paying for two providers at the moment.
        
         | MDGeist wrote:
         | I had an aunt who was a hold out until this past year. She was
         | in a rather wooded and sparsely populated area and although
         | faster internet became available awhile ago it was much more
         | expensive and she was already used to the limitations of dial-
         | up so she didn't feel compelled to make the jump. If she really
         | needed fast internet for some reason (maybe emailing an
         | attachment) she would drive to the nearest library.
        
       | jonathaneunice wrote:
       | TIL AOL still offered dial-up internet.
       | 
       | At long last, the 1990s will soon come to an end.
        
         | dfedbeef wrote:
         | TIL AOL still exists
        
           | poisonarena wrote:
           | I just made an AOL email address a few months ago and its not
           | bad
        
           | xunil2ycom wrote:
           | Me, too.
        
         | JKCalhoun wrote:
         | Noooooo... Don't let the 90's end!
        
         | empath75 wrote:
         | When I worked at AOL about 10 years ago, dialup was _still_
         | responsible for 100% of their profits. Literally every other
         | part of the company lost money (Mapquest, AIM, Huffington Post,
         | their ad network, etc). They were making literally billions of
         | dollars from it and it was like 90+% profit margin or something
         | absurd. It was like a single server running millions of virtual
         | modems.
        
       | trimbo wrote:
       | Real miss by the NYT here in not finding and interviewing people
       | who were still using it in 2025!
        
         | ecshafer wrote:
         | I worked on a help desk from 2013-2016 for an MSP that served
         | some rural telcos. A couple of the clients still offered dial-
         | up internet, so there were a few hundred people with dial up at
         | that point. They were largely people with very rural homes that
         | they didn't even have DSL. They were largely older people. And
         | they just made a steady profit, the equipment and lines
         | basically just worked and they had a FAR lower rate of calls
         | than the DSL, Cable, Fiber, etc customers.
        
           | paulorlando wrote:
           | Reminds me of how AT&T continued generating revenue from
           | renting landline phones many years after it became legal to
           | own and connect your own equipment to their network.
        
           | busterarm wrote:
           | I worked from 2011-2013 at a small regional ILEC that had
           | some dialup customers.
           | 
           | Yeah it largely just worked.
        
           | smelendez wrote:
           | I'm curious what those customers do today. Are they still
           | using those computers with antique web browsers?
           | 
           | Maybe email and Amazon are enough, though.
        
             | unquietwiki wrote:
             | I've got in-laws that use 12yo Macs; would not surprise me
             | in the least if a lot of older folks were still using
             | whatever box from Best Buy or a relative they got in the
             | late 00s.
        
             | const_cast wrote:
             | Judging from how Amazon loads now on modern speeds, I'm
             | guessing Amazon is out of the question.
             | 
             | Email should be fine... as long as you don't use a web
             | client.
        
             | themadturk wrote:
             | My mom, who used dialup as recently as 2019 (not AOL) used
             | it almost exclusively for email...Gmail's simple interface.
             | She had a very active group of email correspondents, but
             | Gmail on Chrome was her only need.
        
         | tharne wrote:
         | The NYT is not looking so hot in the 21st century. They lost a
         | ton of credibility during the Bush administration for their
         | cheerleading in the run up to the Iraq. When our allies were
         | claiming (correctly) that Iraq did not have any WMDs, where was
         | the "newspaper of record"?
         | 
         | Then, they failed to investigate what turned out to be very
         | credible reports of Presidents Biden's cognitive decline,
         | despite the fact that any normal person watching Biden on TV
         | could tell something was amiss.
        
           | unethical_ban wrote:
           | They also do a massive amount of credible, in-depth reporting
           | and while they deserve criticism where it is due, I can't
           | believe the eagerness that some display to throw the baby out
           | with the bathwater.
        
             | tharne wrote:
             | It's not a matter of throwing the baby out with the
             | bathwater, it's the fundamental fact that trust takes a
             | lifetime to build and a moment to lose.
        
               | unethical_ban wrote:
               | A baby takes nine months to make and a moment to throw
               | out a window. Shall we keep on with analogies?
               | 
               | I disagree it takes "a moment" for a large, multiperson
               | organization to lose all credibility due to occasional
               | editorial lapses.
               | 
               | Or maybe it's because I think trust in reputable
               | organizations is the only thing binding society together
               | from crumbling into an AI social media abyss, that I
               | refuse to declare NYTs credibility dead.
               | 
               | Heck, I still support the WSJ news section even though
               | they're owned by an enabler of the current
               | administration.
        
         | nerdjon wrote:
         | I have now seen multiple articles about this and none of them
         | talked about how much use it was actually getting today, which
         | I have found disappointing.
         | 
         | Not sure why none that I have seen have been any better.
        
           | smelendez wrote:
           | It sounds like AOL won't disclose that information and the
           | only national survey anyone has cited doesn't distinguish by
           | ISP.
        
         | pwenzel wrote:
         | I also want to hear from the people who still maintain AOL in
         | 2025!
        
         | Workaccount2 wrote:
         | Almost certainly older people living in remote areas who login
         | to the AOL to check the email box for pictures of the
         | grandkids.
        
           | bityard wrote:
           | At this point, it would not surprise me if there was a very
           | small but very enthusiastic community of retro computing
           | enthusiasts with AOL accounts.
        
       | layer8 wrote:
       | Previous discussion two days ago, 101 comments:
       | https://news.ycombinator.com/item?id=44843369
        
       | drittich wrote:
       | For younger users of the internet, it's hard to overstate how
       | omnipresent the AOL brand was. The marketing team was on
       | overdrive, all the time. And their marketing CDs probably caused
       | a noticeable increase in CD-ROM adoption.
        
         | throwawayoldie wrote:
         | They also disrupted the coaster industry by constantly mailing
         | out free ones.
        
           | aaronbaugher wrote:
           | Also the scarecrow industry. I recall people hanging CDs in
           | their garden, as the sun reflecting off them as they moved in
           | the breeze would scare away crows.
        
         | TechDebtDevin wrote:
         | What did those CD's actually contain? A browser with some
         | firmware?
        
           | achandlerwhite wrote:
           | lol no.
           | 
           | They had a fat desktop client and often Windows networking
           | drivers because even the OS wasn't network ready for
           | consumers yet.
        
             | aaronbaugher wrote:
             | Yep. When we started an ISP about 1994, we gave the users a
             | floppy that installed Trumpet Winsock, Netscape, and a
             | handful of other programs for things like IRC and Usenet.
             | Trumpet Winsock provided the dialup and networking which
             | Windows 3.1 didn't have. AOL would have had to provide
             | something similar, though all custom for connecting to
             | their network.
        
             | chasd00 wrote:
             | The desktop client had something like a browser. iirc you
             | could get to the Internet but it was like AOL's version of
             | the Internet. There was a keyword based search but I think
             | websites had to register specific keywords with AOL or
             | something like that to show up. The big thing with AOL was
             | the "you've got mail!" sound once you connected. That voice
             | was like a pop-culture meme back then.
        
               | scarface_74 wrote:
               | It wasn't a browser by any modern sense of the word early
               | on. All of the graphics were on the disk to reduce load
               | time.
        
             | oniony wrote:
             | Don't forget the browser toolbar.
        
           | jandrese wrote:
           | They predated the web browser by several years. Even once
           | they added a browser a lot of people didn't have computers
           | powerful enough to run them. Netscape for example needed 8MB
           | of RAM, which was a lot in the early 90s. Plus back then the
           | Web wasn't nearly as dominant. A lot of discussion happened
           | on the Usenet, which AOL also provided access to much to the
           | chagrin of the existing Usenet users. Email of course was
           | also huge. Mostly it was expected that you would stay within
           | the walled garden of AOL's service, using the keywords in
           | their fat client to load topics of interest. More like a
           | corporate version of a BBS.
        
         | gstrike wrote:
         | And before they started sending the free CDs they would send
         | 3.5" floppies! Need a another floppy disk? It was just a phone
         | call and format away! Shipped!
        
         | pflenker wrote:
         | I remember a campaign to collect aol cds, which were a 90s form
         | of physical spam, so that they can be dumped in front of their
         | headquarters. I eagerly asked all my friends and family to pick
         | up as many aol cds as they can and hand them to me. I missed a
         | couple crucial details (as an excuse I was quite young): a) CDs
         | are heavy, b) the headquarters aren't even in Germany so I
         | would have to send the CDs overseas, c) shipping heavy stuff is
         | expensive, d) it's easier to spread the word to everyone that
         | they should collect stuff for you than it is to tell them to
         | stop.
         | 
         | Took me a long while to get rid of all of them.
        
           | jonbiggums22 wrote:
           | The floppies were actually a bounty since they were
           | rewritable unlike the CDs. I remember the tech guy at our
           | school was given about a pallet of them to hand out to kids,
           | which he instead kept in his office reached for when he
           | needed to copy that floppy.
        
         | layer8 wrote:
         | Also: ("net.wars: The Making of an Underclass: AOL")
         | https://web.archive.org/web/20110505003755/http://www.nyupre...
        
         | chasd00 wrote:
         | > hard to overstate how omnipresent the AOL brand was
         | 
         | you could find AOL cds and floppies on the side of the road.
         | They were everywhere.
        
           | lo_zamoyski wrote:
           | I don't think I ever bought a floppy disk for keeping things
           | on during their mailing campaign.
        
           | dimator wrote:
           | Magazines had their CDs tucked inside, sometimes 2 of them!
           | What a time.
        
         | js2 wrote:
         | I mean, it got itself written into a major motion picture:
         | 
         | https://en.wikipedia.org/wiki/You%27ve_Got_Mail
         | 
         | A few years back I was pacing a marathon and toward the end it
         | was just me and a recent college graduate. Something caused me
         | to mention AOL and she hadn't heard of it. I mentioned CD-ROMs
         | and she said: "you mean, like for music?". She had no idea what
         | CD-ROMs were. So that's was from someone born in maybe 1995?
         | It's amazing how something that was as ubiquitous as AOL (and
         | it _was_ ubiquitous) can come and go in a single generation.
        
         | freedomben wrote:
         | Indeed, and it kicked off a race of ISPs seeking to emulate. I
         | probably had a dozen Blue Light (not to be confused with Blu-
         | Ray) internet discs from K-Mart back in the day
        
         | ufmace wrote:
         | At least when they were blasting floppy disks with their
         | software everywhere, it was actually useful. Anyone even
         | remotely interested in computer stuff could easily accumulate
         | dozens of them without even trying. Just format 'em and they'd
         | work fine for making copies of all the things that needed 5-10
         | disks to install.
        
         | jandrese wrote:
         | And for people on the Internet every waking moment of their
         | lives it's hard to explain how people got by at the insane
         | price points those services had. AOL for example gave you _5
         | hours_ of dialup time per month. They billed by the minute.
         | Every additional hour cost you $1. And they exploded in
         | popularity because that was a far better price than their
         | competitors (GEnie, Compuserv, Prodigy, etc...)
         | 
         | Once internet ISPs entered the scene offering unlimited
         | unfiltered Internet for $20/month all of those services were
         | doomed.
        
       | unethical_ban wrote:
       | I got 600 hours free with a copy of Chex Quest (DooM reskin for
       | kids) in a box of cereal.
        
         | dfedbeef wrote:
         | I FORGOT ABOUT CHEX QUEST
         | 
         | https://en.wikipedia.org/wiki/Chex_Quest
        
           | freedomben wrote:
           | Oh dude, I played _a ton_ of Chex Quest back in the day. They
           | did a really good job with implementation there. Honestly, an
           | utterly brilliant marketing plan because to this day I still
           | have major warm vibes for Chex brand. Wish they 'd up the
           | protein to carb ratio a bit though so I could eat it in good
           | conscience :-)
        
           | Minor49er wrote:
           | But do you remember the Mr. Pibb first-person shooter?
           | 
           | https://www.myabandonware.com/game/mr-pibb-
           | the-3d-interactiv...
        
       | gwbas1c wrote:
       | https://web.archive.org/web/20250811145846/https://www.nytim...
        
       | st_goliath wrote:
       | So, eternal September is now officially coming to an end?
        
         | busterarm wrote:
         | AOL pulled the plug on usenet access 20 years ago.
        
       | tomxor wrote:
       | > Dial-up internet speeds average about 56 kilobytes a second
       | 
       | Nope, that would be considered crazy fast back in the day, it was
       | 56 kilo _bits_ per second. That 's about 6.8 kilobytes, but
       | realistically and with overhead it was usually around 5KB/s.
        
         | icedchai wrote:
         | On top of that, almost nobody _actually_ connected at 56K. You
         | needed a perfect phone line. Still, compression did help a bit.
         | Dialup latency sucked though. It was 100 's of milliseconds.
         | 
         | I had a friend with a 56K ISDN line (data over voice channel)
         | and it was much better performance (10's of milliseconds.)
        
           | varispeed wrote:
           | I remember connecting at 56K. I couldn't afford real 56K
           | modem, but there were cheaper ones that offloaded
           | communication to the CPU. When parents weren't home I was
           | rewiring the socket to connect my modem. So not ideal, but
           | worked. Explaining high bills was fun.
        
             | icedchai wrote:
             | You may have connected at 56K, but it was rare to see in
             | practice. I worked for an ISP and we could see all the
             | stats. We had Ascend Max equipment. To add further
             | confusion, your modem may have been reporting the _serial
             | port_ rate, not the actual _line_ rate.
        
               | varispeed wrote:
               | Makes sense. Just like today my phone shows 5G and full
               | bars, but is as slow as dial up.
        
               | icedchai wrote:
               | Yes! Also, early ISPs were often massively over
               | subscribed. They might have fractional T1 line coming
               | into a POP (example: 384Kbit line) with 100 modems off of
               | it. At peak times, you not only got busy signals, but
               | when you did get through, a slow connection because that
               | upstream pipe was full...
        
               | kstrauser wrote:
               | Same here. I lived in the middle of nowhere but somehow
               | surprisingly close to a remote CO, and I could regularly
               | get 44Kbps connections. My friends were envious.
               | 
               | My "favorite" thing when working tech support was
               | explaining to people in expensive new subdivisions that
               | Southwest Bell saved money by deploying pair gains
               | instead of running more copper, and that's why they were
               | never, ever going to see more than 33.6 (if very lucky)
               | or 28.8 (more likely).
               | 
               | A common trick was to get them to add 3 commas to their
               | dial string. That would prevent their modem from starting
               | to train up until 3 seconds after they finished dialing.
               | That would give our modems time to answer and start the
               | 56K initiation. The delay would cause them to miss that,
               | and then start trying to train up a much more stable 33.6
               | connection. It capped their max speed but made their
               | connection a lot more reliable.
        
               | aaronbaugher wrote:
               | I lived in the country with pretty poor phone lines, so
               | I'd send my 56k modem a command to limit it to 19.2. If
               | it tried to train up to 28.8, there would be so many bad
               | blocks it'd grind to a stop with all the retransmits
               | until it dropped back to 19.2 anyway, so locking it there
               | worked best.
        
             | jandrese wrote:
             | IIRC connecting to the PSTN the best you would ever see was
             | 48kbps, at least in the states, although if you were
             | transferring uncompressed data in the clear sometimes the
             | modem could compress it for you on the fly to get more data
             | on the wire. In practice though big files tended to be
             | compressed already so you rarely saw much benefit from
             | that. You needed some sort of closed phone network that
             | didn't compress the voice channel the way the phone company
             | did in order for the modems to negotiate up to the max.
        
           | belthesar wrote:
           | With my v.92 soft modem, I was able to regularly connect at
           | 48k, and sometimes 53.3k. I never connected at theoretical
           | max of 56k.
           | 
           | Worthwhile to also mention that ISDN was full duplex, instead
           | of half-duplex like dialup. The modems on either end would
           | need to time-slice to allow bi-directional communication,
           | which in a TCP laden world like the web meant that every
           | interaction was orders of magnitude more latent than on ISDN,
           | in which you had symmetrical, full-duplex 56k of bandwidth
           | between you and the ISDN modem. That's the biggest reason why
           | you had a significant decrease in latency.
        
             | icedchai wrote:
             | I also vaguely remember there being FCC power limitations
             | on (some?) 56K modems, limiting them to ~53K max. Also,
             | even with a 56K connection, upload speeds were still
             | limited to 33.6K max.
             | 
             | Fortunately, I got cable internet around 1997 and never
             | looked back.
        
         | chasd00 wrote:
         | my earliest recollection was 14.4 then came 28.8 then 33.3 and
         | finally 56kbps. In college, mide-late 90s, if we wanted Inet
         | access from our dorm we had to use dial-up but if we went to
         | the lab we could get on the T1 (1.5mbps) which i think was
         | shared with the whole campus. iirc my campus connected to UT-
         | Austin and then they had a T3 (45mbps) to the Internet.
         | ..something like that
        
           | freedomben wrote:
           | Heh, some great memories using the T1 line at the school. In
           | the wild west days we Napster'ed at extreme speeds before
           | someone narked us out 8-)
        
             | aidenn0 wrote:
             | My friend would queue up downloads on his laptop before 1st
             | period, leave the laptop plugged in, sitting in a desk
             | drawer, and pick it up at the end of the day. He had a CD
             | burner, and if we gave him blank media he would burn us his
             | current collection, alphabetized by artist. I still have
             | one CD from that (labeled "Chris Rock" to "Gravity Kills"),
             | that might be the most 1990s thing I own.
        
         | pixelpoet wrote:
         | I remember getting 5.2 KB/s downloading the Worms 2 demo from
         | Tucows and could practically feel the wind in my hair screaming
         | down the information superhighway...
        
           | neuralRiot wrote:
           | I remember spending ONE WEEK downloading windows 98. Younger
           | generations will never know the fun of click-and-wait and the
           | thrill of jpgs slowly loading.
        
         | o11c wrote:
         | It was very common to be limited to a significantly lower
         | speed. Wikipedia sucks, so I dug up the actual v.34 standard:
         | 33.6 kbit/s (a later addition)       31.2 kbit/s (a later
         | addition)       28.8 kbit/s (the theoretical maximum for most
         | people; I remember being jealous of people who actually got it)
         | 26.4 kbit/s (what my internet usually hit in practice)
         | 24.0 kbit/s (I remember seeing this)       21.6 kbit/s
         | (apparently this was very common, though I don't remember
         | seeing it)       19.2 kbit/s       16.8 kbit/s       14.4
         | kbit/s (quite possible)       (lower bitrates are also
         | documented; this is all multiples of 2.4 kbit/s)
         | 
         | Also, remember to assume about 10 bits per byte of actual data,
         | since there is various protocol overhead.
        
           | sandworm101 wrote:
           | Iirc, most copper lines had a 50kb cap, making 56kb modems
           | liars.
        
             | mcny wrote:
             | I can't prove this but I somehow remember peaks of up to 48
             | kilobits per second though never sustained.
             | 
             | I remember being amazed to see download resume right in the
             | browser even as late as 2009 (I was only on dial up u til
             | about 2006).
        
             | throwaway984393 wrote:
             | IIRC limit isn't the copper, it's the CO interconnects with
             | high/low frequency cutoffs, the same copper was used for
             | 1.5Mbps synchronous DSL. For very short runs, 50Mbps VDSL
        
           | hadlock wrote:
           | > 28.8 kbit/s (the theoretical maximum)
           | 
           | "56k" modems hit the scene (at affordable prices) in ~1998
           | and 3.2-4.1KB/s were pretty normal. People in high school who
           | "only" had a 28.8 modem were considered dinosaurs by then. We
           | didn't get DSL until ~mid 2000 IIRC
        
             | o11c wrote:
             | It's not a matter of what the modems were capable of, it's
             | a matter of what the phone line would and could actually
             | carry. Maybe it would be different in a big city, but I
             | don't think I _ever_ saw anybody get over 33.6 before
             | upgrading to DSL.
        
               | aidenn0 wrote:
               | 33.6 was the highest V.90 specified for output over an
               | analog connection. ISPs would have a digital connection
               | the phone company and the signal (ideally) would stay
               | digital until it was turned analog to send over your
               | local loop. This is why it was 33.6kbps up and 56kbps
               | down. I believe the regulatory limit was 53kbps in the
               | US, and it was not uncommon for my modem to negotiate
               | something in the 40s, as we had a somewhat long local
               | loop (hence my RBOC denying us DSL; we had a local loop
               | that was 2 "kilofeet" too long).
        
           | imglorp wrote:
           | Don't forget the first mass produced consumer modems were 300
           | baud, and yes we're ignoring the model 37 teletype at 120
           | baud. Then 1200 baud came soon after for a huge improvement.
           | 
           | Of course we're talking terminal, BBS, and Compuserve users
           | here. AOL was probably grief at those speeds.
        
           | Hobadee wrote:
           | I remember being _SOOOO_ jealous of my buddy, cause their
           | family got a 28.8 modem! (We were stuck on 16k at the time,
           | IIRC)
        
           | pragma_x wrote:
           | That's how I remember it.
           | 
           | For completeness, 33.6 required insane levels of signal
           | clarity on the phone line, and was mostly fiction outside of
           | urban and dense suburban areas.
           | 
           | Prior to 14.4k, there were other generations of modems that
           | came before: 9600, 2400, and even 300 baud modems were all
           | you could get in their respective eras. Each of which were
           | cutting edge at the time.
           | 
           | 56K (also called V.90 or "V.everything"), leaned into the
           | quantization that happens on digital phone trunks, rather
           | than let the analog-to-digital conversion chew up your analog
           | modem waveforms. The trick here is that the psuedo-digital-
           | over-analog leg from your house to the local exchange was
           | limited by a few miles. Try this from too far out of town,
           | and it just doesn't work. And to be clear, this was prior to
           | DSL, which is similar but a completely different beast.
           | 
           | Oh, and the V.90 spec was a compromise between two competing
           | 56K standards at the time: K56Flex and X2. This meant that
           | ISPs needed to have matching modems on their end to handle
           | the special 56K signaling. Miraculously, the hardware vendors
           | did something that was good for everyone and compromised on a
           | single standard, and then pushed firmware patches that
           | allowed the two brands to interoperate on existing hardware.
           | 
           | Also, line conditions were subject to a range of factors.
           | It's all copper wire hung from power-poles after all. So,
           | poor quality materials, sloppy workmanship, and aging
           | infrastructure would introduce noise all by itself, and even
           | during weather events. This meant that, for some, it was
           | either a good day or a bad day to try to dial into the
           | internet.
        
             | icedchai wrote:
             | My first modem was 1200... In the early 90's, I got a 9600
             | baud modem, which is where it felt like things were really
             | taking off. A whole page of text in less than a couple of
             | seconds! I ran my own BBS on 9600 for years.
        
         | Hobadee wrote:
         | Also, 56kbps was the _MAX POSSIBLE_ speed. 48kbps was the
         | maximum speed I ever remember seeing, with somewhere around
         | 42kbps being more common. Occasionally I would connect at
         | 36kbps, see the speed, hang up and try again.
        
       | magicalhippo wrote:
       | This reminded me of BBS'[1], which again reminded me of the older
       | days where you sent letters and got one back a week or three
       | later.
       | 
       | I had programmed a lot in Delphi before I started programming in
       | C++, and the orders of magnitude slower build times caused me to
       | program very differently.
       | 
       | I would re-read several times and reason much more about my code
       | before issuing a build command. Whereas in Delphi, the almost
       | instantaneous builds meant I used it almost like a spell checker.
       | 
       | Back in the BBS days you left a message and checked back in a
       | day.
       | 
       | Perhaps its rose tinted glasses I've got on but I feel todays
       | instantaneous communication isn't always for the better.
       | 
       | [1]: https://en.wikipedia.org/wiki/Bulletin_board_system
        
         | da02 wrote:
         | Any thoughts on using Rust, Go, or Zig?
        
           | magicalhippo wrote:
           | Been tempted to try Zig. Rust made my head hurt just looking
           | at it.
           | 
           | A bit incidental though, I was mainly romanticizing
           | communicating more slowly and deliberately.
        
       | gamache wrote:
       | Pour one out, RIP to a real one.
       | 
       | In the early 00's, I used the CDs for free internet access on
       | vacation. There was a local dialup number ~wherever you were and
       | it was plenty fine for email and browsing the web of the time,
       | and as long as you cancelled within a month, it didn't cost a
       | cent.
        
       | da02 wrote:
       | In case you have elderly relatives and T-mobile is available in
       | your area, it might be useful to contact T-Mobile (via X.com or
       | retail service) and ask for the "Basic Mobile Internet 30GB" plan
       | (Service Order Code: MI30TI or MI30TE) It is $10/month for 30GB
       | with auto-pay. Then get an unlocked phone and put in the T-Mobile
       | Sim card and activate the hotspot (or via USB tethering since
       | Wifi is too complicated for them). Although, I am not sure how
       | you would limit the speed down to 56k to prevent them from going
       | over the 30GB limit.
        
         | jandrese wrote:
         | The caveat with this is that many people on dialup are the ones
         | who live too far from civilization to get cell coverage. The
         | only reason they have phone service at all is government
         | incentives in the mid 20th century.
        
           | coolspot wrote:
           | For that case, Starlink is $10/m for 10GB, $50/m for 50GB or
           | $80/m for unlimited (fixed location).
        
       | yonaguska wrote:
       | I used it in boarding school as a proxy tunnel that actually
       | worked. It was too slow to do anything useful, but, I had bought
       | napoleon total war, and the network blocked whatever DRM it was
       | using to allow me to play. I ended up bypassing it by simply
       | using an aol disc. I ended up pirating the game I had paid for
       | later simply bc it was too much of a pain to keep using AOL.
        
       | MarkusWandel wrote:
       | Dialup became useless long ago because of web bloat.
       | 
       | My mom had a rural dialup connection that typically managed about
       | 30kbps. 15+ years ago this was enough to load Facebook, Gmail
       | (even without its fallback basic html mode which is gone now
       | anyway) and so on. You just had to be patient the first time
       | while all the graphic assets got cached.
       | 
       | Some years later she was on a cell network connection with
       | 128kbps fallback if you go over your limit. Hey, 4x as fast as
       | she had before, effectively unlimited right? Wrong. Bloat was by
       | now such that sites simply wouldn't load at 128kbps. Things timed
       | out before all the bloat was loaded and you would not get the UI
       | regardless how patient you were.
       | 
       | Hacker News still worked of course.
        
         | jonbiggums22 wrote:
         | Had a similar experience. I grew up in a rural area and
         | broadband penetration was late. Later when I bought a house I
         | was lied to by comcast about availability and ended up dialup
         | again. (My fault for believing them tbh) Most of the tricks I
         | used to make the most out of a dialup connection (disable
         | images, disable flash player, load multiple pages so they could
         | be browsed offline) didn't make a difference anymore. In the
         | case of loading multiple pages, lazy loading meant this didn't
         | really work. It was a much more brutal experience than the
         | first go around.
         | 
         | The worst part was how little actual content actually makes up
         | the bloat. Sure video was right out, but I was often struggling
         | to load pages that were mostly text.
         | 
         | The only other option at the time was Hugesnet. After doing the
         | math I determined the data caps were so low dialup was actually
         | cheaper at MBs/month and had less latency issues. Realistically
         | the next best available step up wasn't Hughesnet it was
         | shotgunned 56K.
        
           | RiverCrochet wrote:
           | A firm I used to do network work for had Hughesnet as
           | failover Internet for a couple locations. I always knew they
           | were on it by the 500ms+ pings. Better than nothing though
           | for sure. And I'd also believe that's typical of any non-
           | Starlink Internet around the end of the 2010s.
        
         | jandrese wrote:
         | To be fair when you are put on the 128kbps penalty box with the
         | cell provider they also de-prioritize your traffic to the very
         | very bottom of the queue so it's almost impossible to even get
         | the 128kbps, and if the network is busy at all you often get
         | nothing.
         | 
         | but you are correct that modern web frequently leaves low
         | bandwidth high latency users out in the cold, but there are a
         | few holdouts. Craigslist is still pretty usable for example.
         | Hackernews is quite bandwidth friendly. Email is always an
         | option. It's not all doom and gloom for the soda straw crowd.
        
           | Hobadee wrote:
           | > Email is always an option
           | 
           | Provided you have Outlook or Thunderbird or whatever set up
           | on your computer. That's beyond most grandmothers, who are
           | likely logging into Yahoo or MSN or something.
        
           | MarkusWandel wrote:
           | This was rural though, with the cell tower serving a small
           | town, population 600, and folks on the highway and in the
           | nearby backcountry. As far as we could tell it really was
           | 128kbps. But definitely not enough for the modern (then -
           | this is already 7-8 years ago) web.
           | 
           | We ran out the (then) measly data allotment of the day
           | (500MB) on purpose on the last day of the billing period to
           | try this.
        
         | scarface_74 wrote:
         | And the only reason she doesn't have access to higher bandwidth
         | is because rural America and conservatives consistently vote
         | for politicians who cut funding for it....
         | 
         | Whether she voted for it or not, she should blame her neighbors
         | who voted for her representatives.
        
       | lousken wrote:
       | Downloading 200MB Windows 98 update was the adrenaline back then.
        
         | freedomben wrote:
         | For me it was downloading mp3 files and only letting Winamp
         | play them on repeat as they download. At first you just got a
         | second or two of sound, and it would add maybe a second on each
         | play. Eventually the magic of compound interest would get you
         | the whole song, and that was a major adrenaline rush
        
       | jlarocco wrote:
       | As much crap as AOL used to get, there's not much difference
       | between their chat in 1996 and Teams and Slack now. And it
       | managed to do it with 8 Mb of RAM over a 14.4k modem. Of course
       | it didn't have video, but the group chat itself was basically the
       | same.
       | 
       | In some ways, tech progress has been pretty disappointing.
        
         | Hobadee wrote:
         | Except that the AIM protocol was reverse-enginnereed and you
         | could then use a single client (GAIM/Pidgeon, Trillian) to talk
         | to all your friends. The protocols nowadays are so locked down
         | that there has yet to be a decent 3rd party implementation.
        
           | Melatonic wrote:
           | Loved Trillian
        
         | burntwater wrote:
         | The sound effects were way better back then. "You've got
         | mail!". The doors opening/closing.
         | 
         | Though maybe it's different because back then, then meant
         | someone I wanted to interact with was now available.
         | 
         | Today, a chat sound means someone I probably don't want to, but
         | am required to, interact with is now available.
        
       | tombert wrote:
       | A small part of me has debated artificially limiting my internet
       | speeds to 56k, to see how well I could _actually_ live with dial-
       | up speeds.
       | 
       | If I did everything with w3m and Mutt and whatnot, I could see
       | myself living almost comfortably.
        
         | throwzasdf wrote:
         | Enable Chrome Developer Tools, you can choose the simulated
         | speed to test.
        
           | tombert wrote:
           | yeah but that wouldn't work with Mutt and w3m.
        
       | 1024core wrote:
       | I remember a few years (OK, more than a few) ago, ATT decided to
       | discontinue renting out touchtone phones. It seems once upon a
       | time, people paid ATT something like $5/mo to rent this new-
       | fangled "touch tone" technology. And there were like a million
       | people in California regularly paying ATT (or PacBell or whoever
       | inherited ATTs customers) $60/year to rent a phone that you could
       | buy outright for $10 in your local Walgreens or Walmart.
        
         | xunil2ycom wrote:
         | To be fair, that was a holdover from when AT&T held a monopoly
         | on phones via Western Electric. Some folks probably just didn't
         | bother changing out their phone after the divestiture.
        
         | aidenn0 wrote:
         | It used to violate your customer agreement with ma bell to
         | connect any personally owned equipment to the phone lines.
         | 
         | My first phone was a bakelite pulse-dialing phone that had the
         | ringer clipped, because they used to measure the number of
         | extensions by the resistance on the ringer circuit (this was
         | well after that requirement was quashed by the courts, but it
         | was a phone I inherited).
        
       | xunil2ycom wrote:
       | The article mentions AOL CDs being ubiquitous. I remember the 3.5
       | in floppies before the CDs. At least one could put something in
       | the write protect hole and reformat them. The CDs ended up as so
       | much garbage.
        
       | whoomp12342 wrote:
       | I wish they could mail this article on a free CD behind a
       | paywall...
        
       | pcdoodle wrote:
       | The killer feature of dialup these days would be email. Let it
       | connect, download the attachments, free up the phone line.
        
       | tech234a wrote:
       | Still available from MSN for the time being: https://get.msn.com/
        
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       (page generated 2025-08-11 23:01 UTC)