[HN Gopher] Unsafe and Unpredictable: My Volvo EX90 Experience
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       Unsafe and Unpredictable: My Volvo EX90 Experience
        
       Author : prova_modena
       Score  : 258 points
       Date   : 2025-07-22 20:06 UTC (2 hours ago)
        
 (HTM) web link (www.myvolvoex90.com)
 (TXT) w3m dump (www.myvolvoex90.com)
        
       | owenthejumper wrote:
       | I mean, the issues with this car are pretty well documented, so
       | it feels like this person is really using the website (and the HN
       | exposure, successfully), to extract the refund from Volvo that
       | they need want. Likely rightfully so, since the ex90 subreddit is
       | full of people invoking lemon law successfully.
        
         | stblack wrote:
         | Here's the url for that subreddit:
         | https://old.reddit.com/r/VolvoEX90/
         | 
         | Edit: OMG!
        
           | owenthejumper wrote:
           | It feels like Volvo is stuck in a sort of a cargo cult like
           | situation. Modern car has to be software defined, so let's
           | define the car by software. Except one of the reddit posts
           | claims Volvo outsourced the development to Infosys. With
           | predictable results...
        
         | bestouff wrote:
         | I don't know. Apparently he's using a law firm to receive its
         | refund. The HN exposure seems to be there just to ... expose
         | the facts to the public. Looks more like a sort of
         | revenge/public safety announcement to me (saying "don't buy
         | Volvo").
        
       | wmeredith wrote:
       | Yikes. Hitting them where it hurts. Safe and predictable is
       | Volvo's brand.
        
       | moneycantbuy wrote:
       | I really want to like volvo, especially their plugin hybrids, but
       | their bad reliability of late is a dealbreaker. No way I'm
       | wasting my life in mechanic hell.
       | 
       | I'm patiently looking to upgrade from my great 2018 subaru
       | forester xt touring, but nothing new seems much better.
        
         | 650REDHAIR wrote:
         | Volvo hasn't been a reliable brand since ~2000 when it was sold
         | to Ford. Even less reliable when it was sold to Geely.
         | 
         | They've essentially skated by on brand recognition earned
         | decades ago.
        
           | ssalka wrote:
           | FWIW I've had a 2006 S40 for the past 10 years and found it
           | very reliable. But can't speak for their models since then
        
             | muro wrote:
             | Had a 2006 or so XC90, everything was great. Now driving a
             | 2016 XC90, had one issue with the engine cooling, was
             | repaired in a day, 0 issues otherwise.
        
               | cpursley wrote:
               | Engine cooling issue is a major flaw. Sold my Toyota with
               | 300k miles on it - never a single mechanical issue other
               | than regular wear and tear.
        
               | Marsymars wrote:
               | How do you distinguish what's "regular wear and tear"?
               | 
               | Genuinely curious, I recently sold my 14 year-old Ford
               | Fiesta, and could arguably say the same thing, but I
               | could imagine some people disagreeing.
        
               | quickthrowman wrote:
               | Regular wear and tear to me is any maintenance/parts
               | replacement of items on the maintenance schedule. If your
               | engine or transmission blows up and needs rebuilding,
               | that is not wear and tear.
               | 
               | Things like replacing the starter, alternator, timing
               | belt, struts, springs, brake pads and discs, tires,
               | wipers, air filters, exhaust piping (in salted road
               | areas) I would consider to be 'wear and tear'.
        
             | speed_spread wrote:
             | Volvo S40 are rebranded Mitsubishi Carisma.
        
           | jerlam wrote:
           | I had one of the first newly redesigned Volvos after the Ford
           | acquisition, an S80 T6, either the first or second year
           | released in the US. It was a fantastic car - extremely
           | comfortable, fast, and analog controls for everything.
           | 
           | After five or six years it spent more time being repaired
           | than not, and I sold it. It was one of the few times where
           | having an extended warranty paid off. Haven't really
           | considered a Volvo since.
        
         | internet2000 wrote:
         | That's a Chinese car maker for you.
        
         | nosequel wrote:
         | I was so excited to get my S60 PHEV. Mechanically it is an
         | amazing machine, great handling, great power, I rarely have to
         | put gas in it. BUT. It is a nightmare with the technology.
         | 
         | Like most new cars, everything is tied into the center
         | display/computer. It will crash while driving, which will
         | remove all sound from your car, and I don't mean just the
         | radio/spotify/whatever. You can be in mid-turn with your turn
         | signal on and then just absolute quiet. It is so off-putting.
         | Your blinker stops, you can't really tell your engine is on,
         | and every screen just goes black. Thankfully I don't have a
         | pure electric, so I my car still physically moves, but I really
         | can't believe I haven't gotten in an accident when my screen
         | crashes.
         | 
         | Thankfully I leased this vehicle, and I'm almost done with it,
         | I honestly can't wait to turn it in.
        
           | mysterydip wrote:
           | Yeah, had my XC90's center console crash/reboot in the middle
           | of a highway drive, very disorienting and unnerving.
        
           | Workaccount2 wrote:
           | I would hope that the center control computer is isolated
           | from the actual drive computer in all these cars.
        
           | drewg123 wrote:
           | Pure electrics also work when the screen crashes. My Tesla
           | behaves almost exactly as you describe. When the screen
           | crashes / reboots, you loose all displays, all sound,
           | signals, etc. But the car still drives.
        
           | m_fayer wrote:
           | I have a rock-solid but aging Kia niro phev and I love it.
           | 
           | I'm thinking of turning it in for an updated model, but the
           | updated model has displays instead of actual gauges and
           | indicator lights like the older niro, and that just makes my
           | skin crawl. It should be damn near impossible for the gauges
           | and indicators to blink out of existence, and reassurance
           | about nothing-but-screens has not been forthcoming.
        
       | jjkmk wrote:
       | Sorry you have to deal with this, what a nightmare, hopefully
       | you're able to get your money back.
        
       | annoyingnoob wrote:
       | Geely has been terrible for Volvo. Geely took a quality brand and
       | removed the quality.
        
         | brookst wrote:
         | Ford did most of the heavy lifting, but Geely finished the job.
        
       | efitz wrote:
       | Doesn't Canada have a lemon law? Most US states have a law that
       | says if you have to bring a new car in 3 times for the same issue
       | in the first X months of ownership, that they have to accept a
       | return and refund you, or give you a new one.
        
         | qualeed wrote:
         | No, Quebec does but other provinces just rely on standard
         | consumer protection laws. At least the last time I looked into
         | it.
         | 
         | I think some provinces have some additional vehicle-specific
         | laws, but no comprehensive "lemon law" as such.
        
           | loloquwowndueo wrote:
           | This person is in Quebec (or seems to be - highway 13 is in
           | Montreal and the car was bought in the city of Mount Royal
           | which is a suburb of Montreal (city status nitpicks
           | notwithstanding, it's unequivocally in Quebec). )
        
             | qualeed wrote:
             | Good catch, I didn't put 2 and 2 together. I'm not positive
             | what the eligibility requirements are to invoke it. Perhaps
             | that's what they retained the lawyer for.
        
         | ethan_smith wrote:
         | Canada doesn't have specific "lemon laws" like the US -
         | instead, consumers must rely on provincial consumer protection
         | acts, manufacturer warranties, or the Canadian Motor Vehicle
         | Arbitration Plan (CAMVAP) for resolving persistent vehicle
         | defects.
        
       | eckelhesten wrote:
       | Volvo sadly no longer stands for Swedish quality and safety.
       | 
       | What you're buying is essentially an overpriced Chinese car with
       | Volvo stickers.
       | 
       | And I'm saying this as a Swede. Buy German cars, specifically
       | within the Volkswagen auto group (Audi, VW, Skoda etc) if you
       | want reliable quality.
        
         | bestouff wrote:
         | I want to buy European but Bosh is so disappointing. They lock
         | everything so you can't change anything on your EV by yourself.
         | I hate that.
        
         | fuzzy2 wrote:
         | Reliable (consistent) quality, yes. _Quality_? Debatable. But
         | it definitely keeps driving, no dangerous situations so far.
        
         | Xenoamorphous wrote:
         | Aren't Japanese cars the gold standard of reliability? Or has
         | something changed?
        
           | jorvi wrote:
           | To be honest, it has never been about pure brand. Every brand
           | has had clunkers and has had great models.
           | 
           | Having said that, Toyota is known for their reliability, and
           | Volvo (+ Polestar) was / are known for their safety.
           | 
           | Just to emphasize the point: Nissan is doomed because
           | generally no one wants their cars, but they have perhaps one
           | of the greatest bang-for-buck EVs outside of Chinese brands:
           | the Leaf 2.
        
             | api wrote:
             | I have a 2022 model Leaf, the one with 230 miles range, and
             | it's... boring in a good way. It just works. Zero problems
             | whatsoever and zero noticeable battery degradation after
             | about 27K miles. Only big downside is poor rapid charging,
             | but we use ours as a city car and rarely if ever need it.
             | 
             | Put a CCS fast charge port and better battery cooling in
             | this thing and it'd be the perfect boring reliable EV with
             | physical dash controls (no touch screen BS).
        
               | silverquiet wrote:
               | My girlfriend has the same car and I had about the same
               | feeling in it - it's just a cheap Nissan that happens to
               | be electric (and I mean that in a good way). As you said,
               | quite good as a city car, and we even did a short road
               | trip in it, but the lack of chargers for it does produce
               | some range anxiety.
        
               | cptskippy wrote:
               | That's been my experience with a 2015 Leaf. It's ugly and
               | the range is trash, and that it. It's a dolled up golf
               | cart but in a good way.
        
               | esseph wrote:
               | I want my tools to be boring, do something and do it
               | well, and with minimum fuss.
        
             | coderenegade wrote:
             | Nissan makes fantastic cars that develop a following, and
             | then proceeds to change everything about the car that
             | created a following in the first place. Mitsubishi seem to
             | be learning this skill from them. Toyota still sells cars
             | that have a direct lineage to the original model 40 years
             | ago, and charges a fortune for them.
        
               | quickthrowman wrote:
               | If they make such good cars, why are they writing so many
               | subprime loans? In my opinion, they wouldn't have to
               | target subprime borrowers if they offered a good car.
               | 
               | I'd rather spend $2-3k more for a Toyota and get
               | something reliable, a RAV4 is $2k more than a Rogue.
        
             | NewJazz wrote:
             | Leaf doesn't have active cooling nor CCS... That's a big
             | reason they have to price it like that. I'd rather take a
             | Toyota busy forks in the current market. Chevy Equinox is
             | pretty good bang for buck too.
        
           | AlexandrB wrote:
           | I don't know about the others, but Toyota has had some issues
           | recently: https://www.youtube.com/watch?v=klyb2VrACZc&t=47s
        
             | quink wrote:
             | New cars... but a 22 year old used Toyota, like mine, seems
             | perfectly fine.
             | 
             | Sure, it'll kill me because of the comparative lack of
             | safety, but that seems like a minor sacrifice in the face
             | of needing to deal with a new car.
             | 
             | It also doesn't have pillars the thickness of an elephant's
             | legs, like all new cars, significantly less compromising to
             | visibility all around. It also lacks the now ubiquitous
             | square and raised bonnet.
        
           | caconym_ wrote:
           | Not only that, they also have a fairly conservative approach
           | to design that seems to keep a lot of the stupid bullshit out
           | of their cars. I own multiple late model Japanese cars from
           | different manufacturers and have had zero issues with them.
           | The ADAS systems they do have, while arguably basic by 2025
           | standards, function flawlessly. All essential controls
           | (including climate control) are physical.
        
           | everybodyknows wrote:
           | Was told by a mechanic a few months back that continuously-
           | variable transmissions are standard in gas cars now, but have
           | reliability problems. Old-tech automatics can (could?) still
           | be had from Toyota and Mazda.
        
             | nothercastle wrote:
             | Nah only Subaru and nisssan. 10 speed automatics are most
             | common.
        
               | Marsymars wrote:
               | Most Japanese manufacturers are moving pretty heavily to
               | CVTs. (And Americans have a smattering of them across
               | their lines.)
        
             | Marsymars wrote:
             | Note that the eCVT that Toyota/Ford (and soon Mazda) use in
             | their hybrids is mechanically entirely different from
             | classic CVTs.
        
               | vel0city wrote:
               | Note that not all Ford hybrids are eCVTs. Hybrid
               | Explorers don't have eCVTs, for example.
               | 
               | But Mavericks and some of their newer hybrids are eCVTs.
        
             | elabajaba wrote:
             | E-CVTs are extremely reliable and are different from CVTs
             | (CVTs use a belt attached to 2 cones, E-CVTs are just a
             | single planetary gear set), but a lot of car guys and even
             | some mechanics don't realize they're completely different.
        
         | blueflow wrote:
         | > .... if you want reliable quality.
         | 
         | I'm saying this as a German, i strongly reject those
         | accusations. Do not buy from VW group (and not from
         | PSA/Stellantis (Citroen, Fiat, Opel etc brands), either).
        
           | nicce wrote:
           | What reliable is left?
        
             | hnuser123456 wrote:
             | Toyota
        
               | tannhaeuser wrote:
               | If you buy a Toyota ProAce van you get a Peugeot Expert
               | aka Citroen Jumpy/Traveller aka the respective Fiat and
               | Opel (and Vauxhall?) branded vehicles. It's a Volkswagen
               | Transporter-sized van, not an Eurovan/minivan that still
               | might be sold in EU only though.
        
             | earthnail wrote:
             | BMW
        
             | rectang wrote:
             | Don't say "reliable", say "opportunity for
             | enshittification".
        
               | DyslexicAtheist wrote:
               | if it has software it will be enshitted. sadly true
        
               | rectang wrote:
               | I was a bit surprised to see the the "software" criteria
               | in your reply, as I'd always thought of
               | enshittification's inevitability as a capitalist
               | phenomenon whereby a quality brand is wrung out for near
               | term gains by management incentivized to get their cut
               | before riding off into the sunset.
               | 
               | But after reading up a bit, I've found that software
               | platform lock-in was important in enshittification's
               | original formulation -- it's not just that quality goes
               | to crap, but that users have nowhere else to go.
        
               | dzhiurgis wrote:
               | Thank you for that second paragraph. Really hate people
               | throwing that word around without understanding what it
               | actually means. Was about to get inflamed.
               | 
               | Makes you wonder how open software car platform could
               | look like and why nobody is making one.
        
             | runako wrote:
             | Toyota, Lexus, Subaru, Honda.
             | 
             | Not sure if Hyundai & Kia are quite as reliable, but if not
             | it's on them because they have some of the best warranties
             | in the industry.
        
               | SecretDreams wrote:
               | The two main Achilles Heels of Hyundai/Kia are their ICE
               | Engines and their EV ICCUs. Google reliability for both
               | and proceed accordingly. They're good about
               | replacing/fixing both issues when they come up, and
               | normally have extended warranties, but they are critical
               | components too and long lead times to fix.
               | 
               | Outside of those issues, which don't happen on all
               | vehicles, I view the brand as pretty rock solid. I'm
               | impressed by how quickly they iterate, their styling, and
               | their NVH attributes. Their pricing has crept up a bit,
               | but still not terrible.
        
               | bityard wrote:
               | I recently got rid of a 2016 Kia Sonata with a severe
               | (and getting worse) oil burning issue. It was well under
               | 100k miles. We really liked the car otherwise overall.
               | Great price, seemed to be made well, easy to work on. The
               | extended warranty on these only applies if you actually
               | blow up engine, which I wasn't willing to do deliberately
               | because I have scruples.
               | 
               | (And according to forum threads, at the time this
               | happened to this us, stealerships were putting people on
               | a 1-2 year waitlist for remanufactured engines, or
               | straight-up totalling their vehicles and giving them
               | "market value" for the car, and these models had awful
               | resale value exactly due to these problems.)
        
               | auxym wrote:
               | Do you mean Hyundai Sonata, or another Kia model?
        
               | dzhiurgis wrote:
               | Honorable mention - Hyundai Kona EV managed to build a
               | reduction gear that blows around 100k km - just after
               | warranty ends and they specifically recommend not
               | changing the gear oil.
        
               | PaulHoule wrote:
               | For a long time Consumer Reports has ranked cars as
               | Japanese > American >> European, European cars have some
               | luxury cachet but if you want a car that starts when you
               | turn the key look elsewhere. American cars came a long
               | way since the 1970s when they really were trash.
        
               | Marsymars wrote:
               | Consumer Reports currently has Audi and BMW ahead of any
               | American manufacturer.
               | 
               | Brand average reliability is tricky though, on their
               | 100-point scale, their top manufacturer (Subaru) has
               | models that range from 38-98.
               | 
               | Looking at the model breakdown... I kinda suspect they
               | don't really have enough datapoints - VW's reliability
               | only includes 3 models (the Tiguan, ID.4 and TAOS) - Ford
               | has a 25-point difference between the Escape and Maverick
               | hybrids that share the same engine/powertrain (I can't
               | think of any reason why the Maverick would actually be
               | notably more reliable than the Escape unless the PHEV
               | escape is dragging down weighted reliability by that much
               | over the mild hybrid), etc.
        
               | rich_sasha wrote:
               | "European" cars are not really a category.
               | French/Italian/Spanish cars are very different from
               | German/Volvo, and even these groupings are a stretch.
               | Then you have Dacia too, and I have no idea where to even
               | put it. Plus you have some luxury British cars, which are
               | again veery different.
               | 
               | In-group std is greater than between-group std.
        
               | Malakun wrote:
               | > Spanish cars are very different from German
               | 
               | The only spanish car maker is SEAT and it's part of VAG
               | group. SEAT are more expensive than Skoda, but cheaper
               | than Audi.
               | 
               | And using the country card with these automaker
               | corporations is very tricky, because they have factories
               | everywhere. You can buy an Audi made in Spain or a VW
               | made in Slovakia.
        
               | burnerthrow008 wrote:
               | In the USA (where Consumer Reports exists), we don't have
               | any French or Spanish brands. Italian brands are only
               | exotics and couple near-luxury brands from Stellantis.
               | 
               | To a USAian, "European Brand" means something from
               | Germany or Scandinavia. If you mean a Ferrari or
               | Lamborghini, you say that name.
        
               | PaulHoule wrote:
               | There's Fiat, an Italian brand that I think of as
               | terribly downmarket. I think it's part of Stellantis and
               | I think if you Stellantis coming you're supposed to run,
               | not walk away -- I guess Chrysler is still part of that,
               | but Chrysler is also far worse than Ford and GM.
               | 
               | As for Ferrari and Lamborghini it doesn't matter what
               | _Consumer Reports_ thinks.
        
               | moogly wrote:
               | Pretty good case for why Consumer Reports is not very
               | useful anymore https://youtu.be/WicesuUvTXo
        
               | haunter wrote:
               | Acura too (Honda's premium brand)
        
               | hedora wrote:
               | Our Kia is a deathtrap due to bad active safety assist
               | software.
               | 
               | It's also miserable to drive because of beeping, controls
               | that cannot be seen by the driver, and a dozen other
               | obvious problems.
               | 
               | Supposedly Hyundai fixes such stuff before release, but I
               | wouldn't risk it.
        
               | prmph wrote:
               | Mazdas too. I find Toyota's suspensions and driving
               | dynamics terrible. Mazda represents a perfect combination
               | of good Japanese reliability and good handling dynamics.
               | I also like that they still offer a proper automatic
               | transmission in their cars (as opposed to the CVT
               | epidemic in other makes), as well as naturally aspirated
               | engine options (whereas many other makes only offer
               | turbos now).
               | 
               | The days of their collaboration with Ford are long gone,
               | and with it their body durability problems. They still
               | collaborate with Toyota though.
        
               | bityard wrote:
               | Maybe they are better now, but I had two Mazdas between
               | about 2005 and 2015. They were fine for the most part,
               | but their frames rusted out and had to be scrapped well
               | before the rest of the car was worn out. They're not
               | really suitable for long-term use in the
               | midwestern/northeast US salt belt unless you're a high-
               | roller who only leases cars.
        
               | prmph wrote:
               | That's what I meant, those problems have been solved in
               | recent years. Their partnership with Ford ended by 2015
               | at the latest
        
               | butlike wrote:
               | Yessss. Happy to hear this. A Miata has been on the
               | wishlist for a while now.
        
               | tharkun__ wrote:
               | The Corolla I was driving recently can definitely _not_
               | be recommended. It was a rental.
               | 
               | Was a Hybrid, though that shouldn't affect this. It
               | wouldn't save most of the settings I changed. Apparently
               | you can either save it "to the key" (I googled how to do
               | it, didn't work) or to your "profile" with a mobile app.
               | I would never want to have to use my mobile to save car
               | settings, even if I owned it, let alone a rental.
               | 
               | It has a feature that scans road signs and displays them
               | on the dash. Awesome feature, which I've had in other
               | cars before. Just in case you missed one and usually more
               | accurate than Google maps for dynamic situations like
               | construction zones. Unfortunately it loudly beeps and
               | blinks at you if you happen to go over the limit or god
               | forbid set the cruise control above the limit. This can
               | be disabled individually but is part of the settings that
               | don't save across car shutdowns.
               | 
               | Why is that an issue? Because setting the cruise control
               | to 50 when in a 50km/h zone will have you driving 45 in
               | reality as evidenced by speed measuring displays I drove
               | by. At 100km/h you'll probably be going 90. I learned the
               | 6 key presses on the steering wheel to disable this after
               | starting the car real fast. Unfortunately it disables the
               | entire feature (else it'd be a lot more key presses and I
               | ain't doing that). If this wasn't a rental but a purchase
               | I'd be in this guys boat and trying to return the car.
               | 
               | This is just one example. The other more dire one is the
               | cruise control. I've mentioned it elsewhere before and
               | this Corolla isn't the only one, but the automatic
               | breaking in these cars nowadays is dangerous. The amount
               | of time I was sitting in the car with my foot right above
               | the accelerator in case I need to power through an
               | automatic breaking situation was unreal.
               | 
               | So glad to have been back home after vacation, driving my
               | Subaru (with an adaptive cruise control that does _not_
               | have this issue).
        
               | formerly_proven wrote:
               | It's weird that Toyota cars are taking top spots in car
               | breakdown statistics the last couple years. Hyundai & Kia
               | have their EVs breakdown left and right with their ICCU
               | failures, and spare parts seem to be in rather short
               | supply (and a replaced ICCU can fail again). And their
               | battery warranty is only 5 years / 100 km.
        
               | 7ganam wrote:
               | I've owned my Hyundai Tucson for 5 years, and it hasn't
               | had a single issue
        
               | 01100011 wrote:
               | Not so sure about Subaru. I love my Outback but it is
               | also the only car I've ever owned which left me stranded
               | twice due to two separate firmware issues. Both issues
               | were known and Subaru failed to communicate them to me.
               | 
               | I will probably go with Toyota for our next car despite
               | loving the handling and comfort of our Subaru.
        
               | oxag3n wrote:
               | Was loyal Honda owner since my 1st one in 00s, my current
               | two will be the last I own. Purchased brand new, multiple
               | issues with body/chassis & HVAC in Pilot, electrical
               | systems/motors in Oddy. The dealership tried to fix
               | things and did it unprofessionally.
        
             | DyslexicAtheist wrote:
             | idk but in addition to what was listed already stay away
             | from: Land Rover, Alfa Romeo, Maserati, Fiat ... all of
             | them leave you stranded in the middle of the road
        
               | haunter wrote:
               | Anything from Stellantis is a big no
               | 
               | https://www.stellantis.com/en/brands
        
             | pesus wrote:
             | I'd add Mazda in there (post Ford involvement).
        
             | slaw wrote:
             | > What reliable is left?
             | 
             | Vehicles with 7 or more years of warranty. If a brand has a
             | hype, but short warranty like Toyota, it is only a hype.
        
             | decimalenough wrote:
             | Believe it or not, both the software and hardware on
             | Chinese-made Teslas is rock solid. (With the notable and
             | massive exception of Autopilot/FSD, but this is an optional
             | feature.) The Model 3 has been ranked the most reliable EV
             | in Australia:
             | 
             | https://www.shopforcars.com.au/news/most-reliable-
             | electric-c...
             | 
             | However, this is _not_ the case for Teslas manufactured in
             | the US, which is why Tesla 's global reliability ratings
             | are mediocre at best.
        
               | burnerthrow008 wrote:
               | It should be noted that "autopilot" is the included
               | driver assist feature and "FSD" is the optional extra
               | cost feature.
        
             | theyinwhy wrote:
             | Mercedes
        
               | theyinwhy wrote:
               | To those downvoting my perfectly succinct answer to the
               | question, I urge you to drive one of the newer Mercedes
               | EVs. After my Tesla nightmare I moved on to Mercedes and
               | it was night and day.
        
         | denysvitali wrote:
         | > Buy German cars
         | 
         | Take this with a grain of salt (since it's not first hand
         | experience), but I have heard from friends that the quality of
         | German cars has degraded significantly
        
           | cpursley wrote:
           | From their already dismal reliability and insane maintenance
           | costs?
        
         | daedrdev wrote:
         | Not even, BYD and other Chinese car companies make great,
         | reliable cars. This is simply Volvo intentionally and likely
         | knowingly cheating out as much as possible to make a quick
         | buck, burning their brand in the process
        
           | thesz wrote:
           | > great, reliable cars
           | 
           | There was fuel tank burst open in cold weather overnight
           | incident, sudden fires and explosions of (presumable hybrid)
           | Chinese cars, etc. Chinese cars are not on market for time
           | enough to even consider their reliability. Let's wait for ten
           | years, at the very least.
           | 
           | The quality of ride of Chinese cars is not even close to
           | their European counterparts, children get sick even on the
           | front row in ten minutes in a car that costs next to $60K.
           | Their suspension is such that they do not compensate for
           | sudden roll when one side of car hits a bump or hole.
           | 
           | Rolls Royce made their Phantoms to have adjustable clearance
           | so that Chinese buyers would not suffer from bad roads of
           | China, yet all of the buyers of Chinese cars have to suffer
           | from roads that are not ideally paved.
        
             | maxglute wrote:
             | > quality of ride
             | 
             | Is this year 2000? Chinese cars are overwhelmingly tuned
             | for much softer ride experience at expense of feeling
             | performance / sporty. Especially 50k+ tier from last few
             | years, most perform better than Euro cars in terms of
             | noise, vibration harshness. You generally have to scrape to
             | bottom barrel entry level 10-15k PRC cars to get bad ride
             | experiences now. Chinese roads also great now, down to
             | rural.
             | 
             | Quality's caught up since 2020s. Sure you can wait 10
             | years, but there's industry indicators like problems per
             | 100 vehicles (PP100) where PRC EVs are fine / better than
             | foreign bands (built in PRC factories. At least
             | mechanically (power trains, batteries, chassis). Most PRC
             | weakeness comes from stuff like infotainment, drive assist
             | last few years because they've been iterating software a
             | little too fast. There's also proprietary fleet data on EV
             | taxis / rideshare that's been driven to death, and those
             | hold up fine too.
             | 
             | Rolls Royce tuned their PRC cars to be EXTRA PLUSH, because
             | PRC buyers prefers extra cloudy rides vs Euro buyers that
             | prefers firmer / responsive, NA softer than EU, MENA
             | somewhere between EU/NA.
        
         | breadwinner wrote:
         | I rented an Audi Q7 for a week recently. The drive quality of
         | the car is excellent. But the software is terrible. Just
         | getting CarPlay to work every time is a challenge. I will not
         | be buying an Audi any time soon.
         | 
         | As more and more of the vehicle's experience becomes software
         | controlled, manufacturers who don't have good software
         | development teams are going to lose out. German companies don't
         | seem to understand the growing importance of software, and they
         | are happy to collectively develop the software [1] as opposed
         | to seeing software as a key differentiator.
         | 
         | [1] https://www.electrive.com/2025/06/25/automotive-industry-
         | lau...
        
           | AlexandrB wrote:
           | Software is indeed a differentiator, as in I want as little
           | as possible of that shit in my car. Any car where all the
           | controls are on a giant iPad in the middle are a non-starter
           | for me.
        
             | ryandrake wrote:
             | Physical goods companies just don't get software, and they
             | never seem to be able to do it right. They treat firmware
             | and software like just another line item on the BOM. Like a
             | screw or a silicon gasket: Source it from a cheap supplier,
             | spoon it into the product somewhere on the assembly line,
             | and then never touch it again. As long as it meets a list
             | of checkbox requirements, the quality doesn't matter at
             | all. A car company that obsesses over how nicely the
             | exterior panels fit together will, on the other hand, not
             | even care whether icons and text are aligned on their
             | software.
        
           | germinalphrase wrote:
           | The VW Group is putting billions into their partnership with
           | Rivian specifically to improve the software experience (and
           | enabling hardware). It may be the only thing that keeps
           | Rivian alive until (if) the R2 successfully launches to the
           | mass market.
        
         | cpursley wrote:
         | Or just buy a Zeekr (if you want a non-Elon EV) - a much more
         | technically impressive and better looking car than the Volvo or
         | Tesla and it was designed in Europe:
         | 
         | https://www.youtube.com/watch?v=cvnZ0mTCBng
        
           | meepmorp wrote:
           | Interestingly, Zeeker is owned by the same Chinese parent
           | company as Volvo, Geely auto.
        
             | cpursley wrote:
             | Yeah, might as well get the real thing. That model has
             | great reviews. Wish it were available in the US.
        
           | butlike wrote:
           | That touch screen-only with the different modes of activation
           | is my nightmare and literally giving me anxiety watching that
           | showcase if that's to be the future of auto driving.
        
         | kazinator wrote:
         | No longer, as of when?
         | 
         | I had a 1987 Volvo 760 in the nineties.
         | 
         | It was an unmitigated piece of shit.
        
         | DyslexicAtheist wrote:
         | > Volvo sadly no longer stands for Swedish quality and safety.
         | 
         | which Swedish or EU companies do?
         | 
         | not a trick question - I'm genuinely baffled by systematic QA
         | neglect in most EU based companies (which are still better than
         | much US companies) .
        
         | vinni2 wrote:
         | Isn't it Chinese owned now?
        
         | jonplackett wrote:
         | I'm already boycotting VW for emissions-fraud, Tesla for Nazi-
         | salutes... gonna run out of car brands at this rate
        
           | tcshit wrote:
           | i agree on that emission-fraud. but, haha, you know there are
           | loads of videos of your favorite blue colored ones doing the
           | same salute? if that is what keeps you spinning you ran out
           | of car brands long time ago...
        
         | jay_kyburz wrote:
         | Did we forget about the emissions cheating already? Volkswagen
         | is on my blacklist.
        
         | dzhiurgis wrote:
         | Yikes. Know any recent successful EVs from them?
        
         | NegativeLatency wrote:
         | If I was buying new, I'd look for a Japanese car (Toyota,
         | Honda, Subaru). The old volvo 240s are still around though.
        
       | calvinmorrison wrote:
       | I hope this site outlasts Volvo, and that this sign outlasts BoA
       | 
       | https://i.imgur.com/sxPpQIV_d.webp?maxwidth=760&fidelity=gra...
        
       | amoorthy wrote:
       | Insane that Volvo doesn't just replace the car. The cost is
       | trivial compared to the brand damage here. The complaint is so
       | well documented and the customer is not being a jerk at all; not
       | sure what Volvo's logic is.
        
         | nicce wrote:
         | They would need to replace all faulty cars after that. They
         | want to avoid that.
        
           | thefourthchime wrote:
           | I'm guessing that's every car.
        
             | nicce wrote:
             | Exactly...
        
           | etskinner wrote:
           | They'll probably agree on a settlement where they don't admit
           | any wrongdoing and give him a decent payout, but require him
           | to take down the site and sign an NDA or something. So they
           | don't necessarily need to replace all of them after that
           | 
           | If all he wants is a refund, that should do it. But if he's
           | more interested in warning the world, hopefully he sticks to
           | his guns and makes them give a straight up refund
        
           | amoorthy wrote:
           | Ah you might be right. But:
           | 
           | 1. If they really have so many faulty cars on the road that's
           | a serious hazard and any accidents where people die may end
           | up destroying Volvo entirely because of negligence.
           | 
           | 2. An economically reasonable answer might be refund the guy
           | making the complaint and ofter all other owners $10k credit
           | towards your next Volvo purchase or free 3 years of
           | maintenance and service. Something like this might be enough
           | to stem the bleeding while protecting the brand.
        
       | calvinmorrison wrote:
       | never buy a first or second year car, simple as, especially not a
       | 'luxury' cutting edge brand.
        
       | bobmcnamara wrote:
       | $150kCAD for a discount Chinese car?
        
         | rwmj wrote:
         | But with an old, formerly quality badge attached!
        
       | tnolet wrote:
       | This is painful. Anecdotal point: I have an 2024 EX40 and it's
       | been perfect.
        
         | internet2000 wrote:
         | For now.
        
           | Guillaume86 wrote:
           | Same experience here with a 2024 EX40, happy I did some
           | research before buying (EX30 was looking nice at first). The
           | EX40 is just another iteration of a mature platform, while
           | the EX30/90 are new and still full of bugs apparently... It
           | shows in the central console that looks dated but at least it
           | works and I still have buttons for basic functionnality.
        
       | 1970-01-01 wrote:
       | This is the most beautiful complaint I've ever seen!
        
         | IshKebab wrote:
         | I wish he knew how quotation worked though... that was
         | confusing to read.
        
       | neogodless wrote:
       | As a Polestar 2 (closely related to Volvo; they share a lot of
       | components and infotainment software... bugs) owner, none of this
       | surprises me.
       | 
       | I've had the "Complete Center Screen Malfunction" issue on my
       | Polestar 2 (though an infotainment reboot "fixed" it.
       | 
       | But climate controls disappearing _and climate shutting off_
       | during infotainment reboots is already pretty atrocious.
       | 
       | I have the "backup camera unavailable" issue, and despite
       | multiple recalls and attempts to fix in software... the issue
       | persists.
       | 
       | There are other issues, but none as bad as he's seen with his
       | EX90!
        
         | nicce wrote:
         | > climate shutting off
         | 
         | In general, climate shutting off is safety issue too. In -40C
         | it is not many minutes until you can't see through windows.
        
         | vultour wrote:
         | These problems plague so many new cars it's incredible. I know
         | people who don't want to buy a new Mercedes S-class, but are
         | instead looking for low-mileage units of the previous
         | generation because it has the same issues. I don't know what
         | the fuck is going on with cars these last few years but the
         | manufacturers need to wake up.
        
       | eeks wrote:
       | I have the exact same experience with an EX30. Their entire line
       | of full EVs is a disaster. I will never buy a Volvo again.
        
         | joezydeco wrote:
         | I own an XC40 BEV (now renamed EX40) and it's a much better
         | car. The SPA platform was pretty mature by that point.
         | 
         | I sat in an EX90 demonstrator a year ago at the dealer and was
         | told not to touch anything inside the cabin. The car wasn't
         | ready back then and, from reading owners forums now, it's still
         | not fully baked.
        
           | germinalphrase wrote:
           | The Polestar 2/EX40 probably have the most mature software of
           | that lineup. Not without issues (and certainly underpowered
           | pre-'24), but relatively stable by comparison.
           | 
           | I don't understand the logic of having each Polestar model
           | running a unique software stack rather than progressively
           | improving one system across all models - but must be a
           | downstream impact of the fractured Geely badges.
        
       | throw7 wrote:
       | I'm sorry, but if a car I ordered took over a year to be
       | delivered and they couldn't even get the configuration correct
       | I'd just say no.
        
       | loloquwowndueo wrote:
       | Nice AI-generated site.
        
         | speed_spread wrote:
         | Still better than moron-generated car firmware.
        
       | mrcwinn wrote:
       | Similar experience with Polestar 3. Really great sales and client
       | advisors, but truly an awful experience with the car. I demanded
       | an early lease return and they accepted.
        
         | afloatboat wrote:
         | Sad to hear that about the PS3, seeing how long it took them to
         | go to market.
         | 
         | Been driving a Polestar 2 for nearly 4 years now and while it's
         | not a disastrous experience it could be a lot better. Things
         | have improved over the years, but still pretty disappointed.
         | 
         | The infotainment system runs on a very outdated atom chip
         | that's too slow for Android Automotive. Constant frame drops,
         | crashes or stuff just generally not working.
         | 
         | In a recent software update they disabled the cockpit view if
         | you put it in reverse, just to save on resources.
         | 
         | The whole Android Automotive thing is worthless. There are
         | barely any apps and when they finally released YouTube after 2
         | years it was just a buggy wrapper around the mobile web view.
         | Most videos will just display a green screen due to lack of
         | codec support, so I just pull out my phone now when I'm
         | charging. But even the radio or Spotify fail to play half of
         | the time.
         | 
         | The 360 degree camera sometimes will just not work. I still
         | have a tiny back window, unlike the Polestar 4, but the reverse
         | lights are so tiny and dim that it's impossible to see anything
         | when reversing at night.
         | 
         | Digital Key works, but also have to regularly pull out my phone
         | to trigger it or manually press the button in the app. If
         | you're in a parking garage without internet you're simply not
         | getting into the car. And that's without the random logouts.
         | 
         | Lane assist works relatively well, if it weren't for the
         | constant nagging to put your hands on the wheel even if you're
         | lightly tugging it. I need to really jerk it a bit before it
         | stops beeping at me, making it completely useless.
         | 
         | Maintenance happens at the Volvo dealership where they made
         | sure to make me feel like a second class citizen for not
         | leasing a Volvo. They didn't read my reservation mentioning the
         | broken rain sensor, ensuring I had to return a week later for
         | them to replace it because they didn't have the part in stock.
         | 
         | I was between a model 3 and this car initially. Mainly because
         | of the software, and for that reason I still regret not going
         | for the M3, but given the current situation I'm happier driving
         | the PS2.
         | 
         | Nearly 4 years in the chipset is still the same for the newer
         | model.
        
           | theyinwhy wrote:
           | Oh believe me, model 3 is a piece of garbage. Mine started to
           | creak after 20k miles. 2 months after repairs the car started
           | to creak again. I am talking loud, embarassing creaks like
           | old barn doors. Repair costs were so high my insurance
           | company canceled. I will never ever own a Tesla again. Btw
           | it's funny how people complain about auto pilot. At least you
           | can disable auto pilot, making it the last problem to worry
           | about with those trash cans.
        
       | blindriver wrote:
       | Does Canada not have Lemon laws that force the company to take
       | back the car after a certain number of defects?
        
         | qualeed wrote:
         | Only Quebec has a specific "lemon law". Which this person
         | appears to be in Quebec, so it may be applicable -- I'm not
         | positive about the eligibility requirements to invoke it.
        
       | asciii wrote:
       | Volvo may not want to replace the car for the guy...but from a
       | marketing standpoint, they truly picked the wrong hill.
       | 
       | The site is very nice and pretty thorough.
       | 
       | Makes me not want to get this car or any Volvo!
        
         | dexzod wrote:
         | Agree 100% the website is very well layed out. The information
         | is presented in very readable format. After a single scroll I
         | was able to fully understand the issues and conclude that the
         | guy has a valid case. Too bad for Volvo for having a horrible
         | customer support
        
           | ls-a wrote:
           | I was thinking about the site too. It looked like a perfect
           | example for AI, then I found the lovable badge.
        
             | chaosprint wrote:
             | Lovable is really good at this kind of use case and
             | experience. Ironically it's also Swedish philosophy based,
             | no much hardcore tech(the heavy lifting is claude ) but
             | focus on the experience. Similar to Volvo not promoting
             | speed and handling but emphasize safety. But we know now
             | that speed and handling in many ways show the tech of that
             | vehicle and it reflects on safety to a large scale Imho
        
           | cosmicgadget wrote:
           | Not a huge fan of the fact that everything looks like a popup
           | or LinkedIn widget.
        
         | mark_mart wrote:
         | I was genuinely thinking about buying a Volvo car today. This
         | blog changed my mind now.
         | 
         | It seem they are the exact opposite of what I thought.
        
         | jonplackett wrote:
         | I love that you made a website to spread the word. Well done.
         | Screw those guys.
         | 
         | Hey Volvo, I'll now never buy a Volvo. I always thought they
         | were meant to be safe?
        
           | NegativeLatency wrote:
           | Old Volvo is different than new Volvo. They went downhill
           | when and after ford bought them. Also the new cars lack the
           | charm of the older 240s, they're sorta just regular luxury
           | cars now.
           | 
           | Only recently sold my 850 because we're expecting a kid and
           | wanted to mount the car seat correctly.
        
         | xyx0826 wrote:
         | I applaud his efforts to document this what must've been a
         | nightmare of a case for him. But it felt like a lot of the
         | wording is speculative or hyperbolic in nature and aggressively
         | tries to paint Volvo in a bad light. For example:
         | 
         | "Analysis of Volvo's Final Response: This response ... confirms
         | Volvo's complete abandonment of customer responsibility...This
         | is Volvo's definition of 'customer care' in 2025."
         | 
         | "Center Display Failure - Critical Interface Blackout: Main
         | Controls Inaccessible"
         | 
         | "Climate Control Malfunction - Climate System Override:
         | Controls Unresponsive Despite Interface Status"
         | 
         | "Complete Center Screen Malfunction - Total System Breakdown:
         | Hard Reset Failed to Restore Screen"
         | 
         | I know little about Volvo or this case; I'm choosing to offer
         | them some benefits of doubt. Comms and decision making are
         | prone to break down on the corporate ladder. Volvo had no doubt
         | fumbled his case badly but I'm not convinced it is indicative
         | of the company's overall customer support policy. Sure, the
         | main touchscreen had failed. But how is this an "override" of
         | HVAC or a "total system breakdown"? And what's the "system"
         | anyways? On top of all that, these subtitle summaries smell
         | like AI.
         | 
         | I don't deny that Volvo has a lot to answer for. Though the
         | choice of these instigating descriptions might not be the best
         | one giving the author is actively pursuing litigation.
        
           | belval wrote:
           | Eh the author is coming from a place of emotion (considering
           | the effort put into the website) so I would definitely cut
           | them some slack on the fairness of their reporting. The owner
           | is telling their story, not a journalist.
           | 
           | > But how is this an "override" of HVAC or a "total system
           | breakdown"?
           | 
           | Complete failure of the throttle would fall within total
           | system breakdown to me.
           | 
           | > Comms and decision making are prone to break down on the
           | corporate ladder.
           | 
           | Businesses do not deserve the benefit of the doubt, they
           | aren't human. If their support ladder broke down to this
           | point that it is fair game to name and shame and up to them
           | to do a PR push and fix their support.
        
           | dzhiurgis wrote:
           | I agree it's not deadly critical, but if you can't pass state
           | inspection with broken screen/engine light/broken stop light
           | then case is clear.
        
           | NegativeLatency wrote:
           | I don't think I'd spend 150k for a car, I imagine it would
           | create a certain sense of entitlement, but he does sound
           | pretty annoying.
           | 
           | It's just an order mess-up, but opening with stuff like:
           | "Sent a formal complaint to Volvo Canada on January 16,
           | requesting escalation to Managing Director Matt Girgis. Volvo
           | Canada never confirmed this escalation." is a vibe.
        
       | 1970-01-01 wrote:
       | The open secret to EV ownership is to lease. This effectively
       | mitigates depreciation and forces a dealership to own any
       | problems (sooner rather than later).
        
         | iwanttocomment wrote:
         | The open secret to EV ownership is to buy after the lease. The
         | depreciation is insane, why pay to rent the car for three years
         | when you can buy it outright after the lease return for a
         | fraction of the cost? EVs with active cooling systems last just
         | about forever but people are still "oh no the battery".
         | 
         | (Still driving my 2012 EV - not a typo - and got a can't-miss
         | off-lease CPO deal on a "new" 2022 this year.)
        
           | bryanlarsen wrote:
           | High mileage EV's are really cheap right now. Buyers think
           | they'll have to spend a fortune to replace the battery when
           | in reality those batteries still have lots of miles left in
           | them. People are picking up 150,000 mile model 3's for $10K,
           | and that car could be good for another 150,000 miles.
        
             | cogman10 wrote:
             | Other than some squeaks and creeks, my 2018 model 3 is
             | working fine with 160,000. I don't plan on replacing it
             | anytime soon.
             | 
             | Battery has lost ~10% max capacity over the years.
        
           | bsder wrote:
           | > The open secret to EV ownership is to buy after the lease.
           | 
           | How do you dig into this responsibly?
           | 
           | I really don't want to be buying a new car right now as the
           | ICE ones all seem to be expensive trash but the EVs are
           | changing so quickly that it isn't worth it.
           | 
           | My Chevy Volt is beginning to show its age, but you will pry
           | it from my cold, dead hands at this point.
        
             | iwanttocomment wrote:
             | Three years is plenty of time to assess the reliability of
             | a make and model - and also to get early issues resolved.
             | Take a look at the forums.
             | 
             | As the owner of both a 2012 BEV and a 2014 PHEV (in
             | addition to my "new" 2022), all of which are in perfect
             | mechanical condition, it's tough to look at BEV technology
             | as something that will "greatly improve".
             | 
             | Is my 2022 BEV way better than my 2012? Sure, but it's an
             | entire decade removed (my 2012 is looking like... well,
             | whatever the dog did to it). Is it worse than current
             | 2025/26 BEVs? No, not by much at all.
             | 
             | Keep on rockin' with the Volt until your dog rips up the
             | upholstery. There'll be a three year old off-lease BEV or
             | PHEV waiting for you at a shocking low price when it's
             | time.
        
         | Marsymars wrote:
         | That works if you want an EV just because you prefer to drive
         | an EV, but makes it basically impossible to save money compared
         | to buying an ICEV, you'll never pay off the car, and you can't
         | put enough mileage on a lease to break even with fuel costs.
        
         | Workaccount2 wrote:
         | This is compounded by the fact that EV tech is rapidly
         | improving, fueling depreciation. It's like personal computers
         | in the 90's/00's.
         | 
         | Compare to gas cars which is a very mature technology, and
         | really only perks and features get updated.
        
           | germinalphrase wrote:
           | Are they rapidly improving though?
           | 
           | Sure, other companies are making an effort to catch up with
           | Tesla on autonomous driving, but range/speed/price are
           | largely stagnant.
           | 
           | Mostly, it looks like every company (in the US/EU)is in
           | shambles releasing half baked EVs hoping no one will notice
           | that their hardware company is terrible at software.
        
         | kccqzy wrote:
         | Leasing will require you to carry comprehensive and collision
         | insurance. With a fully owned car like mine, I carry only the
         | liability insurance. This in practice more than halves my
         | insurance premium payments. The reduction in insurance premium
         | more than offsets any financial benefit of a lease with an
         | artificially high residual value. (Leases are only beneficial
         | because the residual value does not match reality.)
        
           | BillinghamJ wrote:
           | Interestingly, in the UK, comprehensive insurance is now
           | generally cheaper than "third party only" or "third party,
           | fire & theft" cover
           | 
           | The reason is because the insurance companies want you to
           | care about the car as an asset, on the basis that
           | statistically they are driven more carefully (and therefore
           | cause less third party property damage, bodily injury, etc.)
        
             | kccqzy wrote:
             | I don't know about the UK but comprehensive insurance here
             | means fire and theft.
        
       | exiguus wrote:
       | Elon, is this you?
       | 
       | Serious, is there evidence that this is happening an all EX90
       | models? And what does a lawyer say in such cases? Normally,
       | $90,000 cars are leased. When does the special termination apply?
        
       | hurrrr wrote:
       | The best cars were built between 2000 and 2010. Pretty much the
       | pinnacle of the internal combustion engine without all the
       | millions of lines of buggy code that apparently no longer allow
       | you to open your car freely.
        
         | mandevil wrote:
         | In ~2005 I worked with a world-renowned expert on industrial
         | automation and computer control of machines. He drove a 1989
         | Mercedes 300 sedan with a manual transmission, which he claimed
         | was the last car made with no software in it at all. These two
         | facts are not un-related.
        
           | calvinmorrison wrote:
           | By the 80s electronics were common with fuel injection, but I
           | consider them more like factory controllers than what we call
           | a computer. They're little 8080 variants running closed loops
           | and activating or deactivating output pins
        
         | MontgomeryPy wrote:
         | Yes (and tip of the hat to my fellow 00s Saab owners!)
        
       | yrcyrc wrote:
       | Had a new Kia for the past five years and there were no issues
       | apart from a speaker replaced under warranty. I cannot trust PSA,
       | Renault, Stellantis or any other brands anymore. (Takata airbags)
       | As for those flagships from renowned brands, it feels like a
       | trend. I 'did' trust Volvo but won't anymore. The way it was
       | handled is particularly poor.
        
       | xenadu02 wrote:
       | Our leased 2024 Kia EV9 has similar terrible software problems.
       | 
       | Anyone who thinks Tesla's Autopilot/FSD (or any aspect of their
       | software) is bad... much of the competition is far worse.
       | 
       | A few issues:
       | 
       | * Lane keeping gets dangerously close to other cars in turns for
       | no apparent reason * Lane keeping will randomly decide to follow
       | non-existent lanes * You can't turn off lane assist (the baby
       | version of lane keeping) and it tries to override you, leading to
       | jerking of the steering wheel at high speed (eg to avoid an
       | obstacle in the road). * When switching from R to D it wants you
       | to press the brake. But if you are still moving a tiny bit or you
       | don't press the brake hard enough it just shifts you into N
       | instead (!!). I live on a hill and this is only detected when I
       | press the accelerator pedal and nothing happens. But you have to
       | come to a full stop to shift into D (Why???). * Some settings
       | refuse to save to driver profile; to get single pedal driving you
       | must use the paddle shifters each driving session to go from
       | iDrive 3 to Max. But if you are moving too fast it refuses to
       | change the mode. If you set the mode in R it resets when you move
       | to D. * Despite being an EV with key/digital key detection you
       | must manually press the ON button and manually press the Off
       | button. Otherwise when you get out of the car it just sits there
       | ready to be driven away by a thief. * No auto-lock when walking
       | away. * Remember the pedal thing from shifting? Same with
       | pressing ON button. If you don't press the brake pedal down hard
       | enough or give it 1-2 seconds before pressing ON it just turns on
       | accessory mode. * No geofencing so no ability to configure
       | anything to behave differently at home. * Want to control the
       | charge plug locking behavior? Don't bother going to Settings. You
       | won't find it. You must go to the home page, then press the EV
       | Leaf box. Then go to EV Settings from here. There you will find a
       | new settings menu that has the same ones from Settings _but_ it
       | now has a couple of new categories not present with _all_ the
       | other settings of the car. Including whether to lock the charge
       | port door and whether to lock the charge cable into the car
       | itself. * Sometimes in following cruise control mode it just
       | locks in at a speed different from the one you set for no reason.
       | * When you touch the accelerator in cruise it turns cruise off so
       | when you let off the accelerator the car actually jerks you
       | around as it decelerates for a period of time before cruise kicks
       | back in lurching you forward. * Don 't press the accelerator for
       | too long or it will just turn cruise control off entirely,
       | including lane keeping. * It wants your hands on the steering
       | wheel but if you move too much it turns off lane keeping but
       | leaves cruise control on. * It has the usual massive plethora of
       | physical buttons randomly scattered throughout the cabin. Some on
       | the center console. Some on the three stalks. Some on the left
       | side where you can't see them. Some below the touch screen. *
       | Different controls behave differently. Sometimes next to each
       | other with similar functions! Opening the rear door? Press and
       | hold. Open the frunk? Double tap the button. The buttons are
       | _next to each other_. The buttons below the touch screen?
       | Capacitive it seems. Why when the rest are physical? * Despite
       | the cluster being just a huge LCD they do almost nothing with it.
       | The only customizations are for-pay add-ons. * Did I mention the
       | light-up squares on the front are customizable? If you pay for
       | them. Each pattern is an add-on you pay for. * Their app is an
       | absolute disaster. I could do an entire post just about how awful
       | every aspect of it is.
        
         | jmcphers wrote:
         | I own a Kia EV6 and am generally happy with it (especially
         | compared to most peoples' experiences with their EVs), but most
         | of this is true.
         | 
         | The only one that really drives me nuts is the lane-keeping
         | feature, which cannot even follow clearly marked lanes in broad
         | daylight. I don't know that I've ever had it go for more than
         | 15s without disengaging on its own, and forget following even a
         | gentle curve.
        
         | hedora wrote:
         | We have all these problems with our EV9 and more. It's almost
         | caused multple accidents. They should have to recall + crush
         | 100% of these, or release a massive software overhaul as part
         | of a recall.
         | 
         | Recently, it's started turning itself on when you get out of
         | the driver seat, and sometimes the power windows decide to
         | operate themselves. I'm guessing it's only going to get worse
         | over time. (There was recently a big software update, and those
         | two issues started after they pushed it out.)
        
       | mttch wrote:
       | I wouldn't buy Tesla again but I've never experienced software
       | issues in mine. Although some of the menus could be re-arranged
       | for clarity, it's otherwise clear and responsive. The app is
       | great and the third party apps are even better. I've not heard
       | positive things from VW or MG owners in terms of software either.
       | Is there any good alternative to Tesla in this domain?
        
         | matthewfcarlson wrote:
         | I was recently shopping for a new car and looked at Volvo.
         | We've had a Model Y for a few years now and when the Volvo
         | salesperson proudly showed us how the truck height could be set
         | by holding the button, I asked "is that a global setting or
         | does it remember where it is when you set the height?"
         | 
         | The salesperson looked at me like I was crazy and confirmed it
         | was global (the Y remembers what the proper height is at
         | various locations using the GPS). It's frustrating to me that
         | Teslas have fit and finish issues (though they get better) and
         | there are some parts of it that I think are made cheaply (paint
         | for example), but the software on the Tesla is miles ahead of
         | anything else.
        
         | kccqzy wrote:
         | The Rivian is nice in terms of software. Although it also
         | doesn't support CarPlay just like the Tesla.
        
         | dreamcompiler wrote:
         | I'd guess Rivian SW is good, because Volkswagen's SW got so bad
         | they hired Rivian to rewrite it for them. (That contract is the
         | only thing keeping Rivian afloat right now.)
        
       | websap wrote:
       | Thanks for documenting your experience, I would not buy a Volvo
       | ever.
        
       | allenrb wrote:
       | New cars are a fool's game for most people, imho. Unless you just
       | insist on having the newest thing, they rarely make sense. Couple
       | that with the relentless electronic gadgetry and phone-home
       | surveillance and I may never own a car produced after ~2020. Our
       | current stable:
       | 
       | 2007 Mazdaspeed 3, just keeps going. All buttons, no screens.
       | 
       | 2016 Porsche Cayman, one small multifunction screen, display
       | only, no touch. Buttons for the very few "features" present on
       | the car.
       | 
       | 2016 Ford Transit Connect. 200k miles. Just goes. One small
       | screen, doesn't interfere with anything critical.
        
         | mrcwinn wrote:
         | This is just a silly statement. Your 2007, 2016, and 2016
         | vehicles were all new cars in 2007, 2016, and 2016.
         | 
         | There are plenty of 2020-era cars that are, so far, remarkably
         | reliable and cheap to maintain and repair. It's simply that
         | Volvo and Polestar are quite bad at making vehicles.
        
         | Marsymars wrote:
         | > New cars are a fool's game for most people, imho.
         | 
         | I'd have agreed with you in the past, but I just bought a new
         | car for the first time. I wanted a compact pickup - there were
         | basically none produced for a decade from 2012-2022 - the ones
         | from before this gap are questionable safety-wise, and now
         | either are falling apart from rust, or going for a hefty
         | premium because there aren't many enthusiast-maintained rust-
         | free models for sale. The post 2022 ones for sale just don't
         | have enough of a discount off new models to be worth buying
         | unless.
        
       | Havoc wrote:
       | >Find a place to stop and select P to park. When parked, the
       | system will restart.
       | 
       | Oh I know how to fix this one. Format windows partition and
       | install linux
        
       | addisonj wrote:
       | I had an ex90 on pre-order for a long time, placed it within the
       | first ~30 days of it being open.
       | 
       | It looked to be (and is!) an absolutely beautiful vehicle and
       | also seemed to be making choices in the hardware (lidar) that I
       | hoped, would, _eventually_ deliver a combination of safety and
       | self-driving capabilities that would be unmatched. I was willing
       | to pay a premium and knew that it would take some time for the
       | self-driving to come to fruition, but figured it would be a
       | capable vehicle until that point in time.
       | 
       | But dang, what a botched launch. Not only were there all these
       | issues, which are insane to me that Volvo didn't have more people
       | in social media / subreddit, but also from a financial
       | perspective the car is just insanely hard to get into. Lease
       | terms were absolutely terrible.
       | 
       | I ended up getting a Hyuandai Ioniq 9 and am really glad I went
       | that direction. Yeah, it doesn't offer as much as a Tesla in
       | terms of FSD, but it also has better build quality and interior
       | quality nearly matching the Volvo. I like the styling (but I know
       | some do not), and it has actual physical controls for the stuff I
       | care about and the best heads up display I have used (favorite
       | feature: you get photos of incoming caller). NACS is also
       | great... but I can't bring myself to take 2 spots yet at
       | superchargers.
        
       | theturtle wrote:
       | The last truly good volvo was manufactured around 1992. There are
       | lots of them around still.
        
       | chaosprint wrote:
       | The better I become at system programming the more scared I
       | become about current systems
        
       | jonplackett wrote:
       | I'm just happier and happier with my 'dumb' car.
       | 
       | It has physical buttons for the aircon.
       | 
       | No wifi = no speakers listening to me and selling my personal
       | data (yep that's a thing)
       | 
       | I have to press a button on the key fob to open it so it can't be
       | stolen by relaying the signal.
       | 
       | It's pretty cheap to run because I hardly drive anywhere anyway.
       | 
       | But when I do I just buy this stuff called 'petrol' that's all
       | around the place and takes like 30 seconds.
       | 
       | I also still get to feel smug because the environmental cost of
       | producing a new electric car is WAY greater than the petrol I'm
       | burning.
        
         | bdamm wrote:
         | It doesn't take much driving for a new EV to balance out the
         | environmental cost of harvesting, shipping, pumping, and
         | burning all that petrol. As I understand it, about 20k km or
         | 15k miles, on average.
        
         | dreamcompiler wrote:
         | > the environmental cost of producing a new electric car is WAY
         | greater than the petrol I'm burning.
         | 
         | The environmental cost of producing an electric car happens
         | once. But driving a car is an ongoing environmental insult.
         | This is an apples/oranges comparison unless you integrate the
         | driving damage over time.
         | 
         | This analysis suggests EVs are overall a win for the
         | environment after 5 years of ownership, assuming your
         | electricity comes from coal. If it comes from hydro or
         | renewable sources, it's more like one year.
         | 
         | https://www.reuters.com/business/autos-transportation/when-d...
        
         | humblebeekeeper wrote:
         | > I also still get to feel smug because the environmental cost
         | of producing a new electric car is WAY greater than the petrol
         | I'm burning.
         | 
         | Citation very much needed.
         | 
         | Electric cars are still cars, and therefore _terrible_ for the
         | environment, but they do emit significantly less pollution over
         | their lives and require a lot less oil to operate.
        
       | butlike wrote:
       | Ok. I'm starting to think that the touch displays should have a
       | common interface codified into law. The fact that these
       | interfaces, with no tactile feedback can be completely different
       | softwares with UIs is alarming and dangerous to me.
        
       | ardillamorris wrote:
       | I have an XC90 but the hybrid that is not plug in. I can say that
       | the software is complete trash. The screen often goes black. I've
       | had to replace twice parts that made the entertainment system
       | dead. My second car is a model Y and now I dread driving the
       | Volvo. It's bigger so we use it to go to the cottage but other
       | than that, I wish I had something different.
        
       | glonq wrote:
       | If you're selling cars at that price tier ($150K CAD / $110K
       | USD), you'd better be backing it with top-tier service.
        
         | jerlam wrote:
         | When I saw the price, I thought it was a typo. Volvos aren't
         | the cheapest cars but they're not six figure cars either.
         | 
         | The base price (USD) is 81K - after clicking on every single
         | option, I managed to bump it to 105K.
        
           | muragekibicho wrote:
           | Exactly my thoughts. 110k is porsche prices. I guess Volvo
           | realized the upper-middle class car market is unsaturated.
        
       | dzhiurgis wrote:
       | Shame, I hear the reviews say it's such a nice car. But looking
       | at those screenshots I'll refuse to buy anything else until
       | software matches Tesla. 90% of car features is software now and
       | buying anything else than Tesla (or Rivian) is just asking for
       | trouble.
        
       | apparent wrote:
       | Recently test drove a used EX90 PHEV. I was shocked at how rough
       | the transition from electric to ICE was. The owner said he never
       | drove it in all-electric mode, just in hybrid mode (so the ICE is
       | on all the time). We liked other aspects of the vehicle, but once
       | we saw the vehicle history from the dealer, we knew it'd be
       | thousands of dollars every year or two for repairs.
        
         | iwanttocomment wrote:
         | The EX90 is a new all-electric BEV released for the 2025 model
         | year. Perhaps you drove an XC90 plug-in hybrid?
        
       | dreamcompiler wrote:
       | Apparently writing reliable software is harder and more expensive
       | than legacy car makers expected. VW finally figured this out and
       | is paying Rivian $5billion to write their software, but AFAICT no
       | other legacy car maker has accepted that software is kind of
       | important in modern cars and not just a showroom afterthought
       | like it was 10 years ago when car buyers routinely ignored the
       | stupid screen in the dash and just used their phones for
       | everything.
       | 
       | That crap won't cut it with EVs.
        
       | epgui wrote:
       | I've had similar issues with a 2023 Honda Civic and with a 2025
       | Audi A3.
       | 
       | I don't think good cars exist anymore. All car software is shit.
        
       | smetj wrote:
       | Shameless plug. My experience with emergency lane keeping systems
       | in my car and reporting it to my dealership:
       | https://www.smetj.net/its-for-your-own-safety.html
        
       | gosub100 wrote:
       | Gotta fight that climate change, right? Can't make an omelette
       | without breaking a few eggs.
        
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