[HN Gopher] Stop monitoring systems; start monitoring outcomes
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       Stop monitoring systems; start monitoring outcomes
        
       Author : jbernardo95
       Score  : 9 points
       Date   : 2025-07-11 14:23 UTC (8 hours ago)
        
 (HTM) web link (www.intercom.com)
 (TXT) w3m dump (www.intercom.com)
        
       | targetx wrote:
       | Misleiding title, given that this is in the article;
       | 
       | "Of course, we still monitor all the usual suspects: latency,
       | error rates, infrastructure health, etc. Heartbeat metrics don't
       | replace those - they complement them. They're your shortcut to
       | understanding customer impact, fast."
        
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       (page generated 2025-07-11 23:01 UTC)