[HN Gopher] The economics behind "Basic Economy" - A masterclass...
       ___________________________________________________________________
        
       The economics behind "Basic Economy" - A masterclass in price
       discrimination
        
       Author : bdev12345
       Score  : 64 points
       Date   : 2025-06-24 19:55 UTC (3 hours ago)
        
 (HTM) web link (blog.getjetback.com)
 (TXT) w3m dump (blog.getjetback.com)
        
       | joe_the_user wrote:
       | I just got back from a week-long vacation where I flew Southwest.
       | It was my first Southwest flight in a while and I will now not
       | fly any other airlines.
       | 
       | The rise of "basic economy" seems a lot like the general
       | phenomena of "enshitification" and has a similar motive - degrade
       | your product to squeeze the last drop out of the consumer. And it
       | seems logical that charging by the "degree of shit" in a product
       | means every level is going to be shit actually.
        
         | Zak wrote:
         | Southwest just started charging for checked bags after over a
         | decade of being the airline that doesn't do that.
        
           | hooverd wrote:
           | SW seems to be steadily removing everything that
           | differentiated them as a carrier. There's no reason to choose
           | them other than pure price for a route now.
        
             | bobthepanda wrote:
             | They were able to resist enshittification for a long time
             | because they were actually one of the most profitable
             | airlines and were able to keep their unique culture.
             | 
             | Then they had a flight meltdown, lost a bunch of money, and
             | got targeted by activist investors.
        
               | Zak wrote:
               | I don't quite follow what would motivate activist
               | investors to pressure a company to stop doing the things
               | that made it profitable.
        
               | WorldMaker wrote:
               | You are thinking long term profitable, but most of the
               | current "activist investors" barely think about short
               | term profitability, and mostly from the perspective of
               | their own profitability selling shares or running a short
               | somewhere and "indirectly" helping their short by giving
               | bad advice to a different company. They mostly read the
               | quarterly reports and that mostly to look for "easy
               | profits" Company A is making that they could pressure
               | Company B to do for a quarter or two to bump stock prices
               | before they sell again. Swoop in when a company has a bad
               | quarter, pressure them to have "one good quarter", sell,
               | rinse, repeat. (Makes them good money, makes most
               | companies a race to the bottom to appease their whims as
               | short-term investors.)
        
               | Zak wrote:
               | It seems to me that tax incentives favoring dividends
               | over share price growth might make for a healthier
               | economy. Am I way off base with this?
        
               | WorldMaker wrote:
               | It's a good idea in theory if you can somehow force
               | dividends to some long term vesting strategy to reward
               | long term investors over short term investors.
               | 
               | It's a bad idea in historic practice, given the very
               | origin of the turned out to be awful, something of the
               | root of much short-term-ism and "activist investors" in
               | the first place, "fiduciary duty to the shareholders"
               | phrase was the awful Ford v. Dodge Brothers case where
               | the Dodge Brothers were some of the earliest investors in
               | Ford (as partners and parts dealers for Ford) and went to
               | court to argue that record profits in a particular
               | quarter should not be invested in long-term capital
               | investment (a large new plant) and R&D as Ford was
               | planning to do, but presented as a windfall of a large
               | dividend to shareholders instead. The court agreed with
               | the Dodge Brothers for, er, dodgy reasons, and the clear
               | conflict-of-interest motive from hindsight of the Dodge
               | Brothers "activist investing" in that moment was to
               | notoriously use said dividend windfall to expand their
               | efforts as a Ford competitor (produce more Dodge cars, if
               | you haven't guessed) from Ford's own profits.
               | 
               | It's not a single court case that gets us to where we are
               | today with short-term thinking in Wall Street, but that's
               | such a weird foundational one.
        
           | kube-system wrote:
           | > over a decade
           | 
           | over half a century!
        
             | Zak wrote:
             | I could have phrased that better; Southwest was the airline
             | that didn't during a period where all the others did. Prior
             | to 2008 or so none of the major airlines in the USA did.
        
         | gruez wrote:
         | >The rise of "basic economy" seems a lot like the general
         | phenomena of "enshitification" and has a similar motive -
         | degrade your product to squeeze the last drop out of the
         | consumer. And it seems logical that charging by the "degree of
         | shit" in a product means every level is going to be shit
         | actually.
         | 
         | How do you draw the line between "cutting frills that nobody
         | really cares about" and "enshitification"? Prior to airline
         | deregulation air travel was luxurious[1]:
         | 
         | >BERAS: But it's not just that the planes were more spacious.
         | Back then, the airlines would go out of their way to compete
         | with each other on amenities.
         | 
         | >MALONE: Right. Like, the plane we're on, it had a lounge in
         | the back. You might get a six-course meal or a fancy cocktail
         | included.
         | 
         | >BERAS: Plus, all kinds of other perks, like custom playing
         | cards delivered in a fancy case, shaving kits delivered in a
         | fancy case, cigarettes delivered in a fancy case.
         | 
         | >MALONE: Yeah. And, you know, as we get into the '70s, the
         | amenities got ridiculous. Airlines even had meat carving
         | stations, so flight attendants would roll the meat right up to
         | you and carve it up right there in front of you at your seat.
         | 
         | >BERAS: But perhaps the pinnacle of all amenities was...
         | 
         | >VAN DER LINDEN: They had a piano bar, an honest-to-God piano.
         | 
         | But air fares dropped after deregulation, after much of these
         | perks were reduced[2]. Of course, people who wanted those
         | amenities would rather than they be bundled, because they'd be
         | paying for it anyways and airlines could benefit from economies
         | of scale for offering those amenities. They might even call it
         | "enshitification", if the word was around back then. But most
         | people would rather that their experience be a little crappier
         | but save a few hundred bucks on airfare instead.
         | 
         | [1] https://www.npr.org/transcripts/1197960905
         | 
         | [2]
         | https://cdn.theatlantic.com/assets/media/img/3rdparty/2013/2...
        
         | Henchman21 wrote:
         | I frequently wonder if these folks attempting to squeeze the
         | very life out of the "consumer" (I prefer the phrase "citizen &
         | voter") ever stop and wonder what will happen when there's
         | nothing left to squeeze? Because that day is coming sooner
         | rather than later. Its my suspicion that it will end with
         | blood. Rather a lot of it.
        
           | grugagag wrote:
           | As if businesses had more than a few quarters in mind. I
           | really don't think they care for they're already extracted
           | the profit when shit hits the fan.
        
             | gruez wrote:
             | The employees and executives might not care, but surely the
             | shareholders do? If they really think "shit hits the fan"
             | is going to happen any time soon, then they should sell
             | their overvalued shares and buy some fixed income
             | instrument like treasuries. Except they don't, because
             | that'll be a dumb move. Despite the saying of "companies
             | only care about the next quarter" being around for decades,
             | the stock market has been on a tear, with little sign that
             | "shit hits the fan" is going to materialize any time soon.
        
       | esafak wrote:
       | I prefer airlines that don't nickel and dime. In fact, I prefer
       | to fly less since the experience has consistently deteriorated
       | over decades. If you travel internationally you get the added fun
       | of dealing with border agents. And even they have discovered
       | price discrimination, with their VIP lines.
       | 
       | All told, is all this chicanery benefiting airlines?
        
         | ggm wrote:
         | > _All told, is all this chicanery benefiting airlines?_
         | 
         | I am pretty comfortable it contributes to revenue and profit
         | outcomes the board likes.
        
           | tonyedgecombe wrote:
           | It feels like competitive pressures in some markets drive
           | away all the profits leaving corporations with no choice but
           | to engage in underhand tactics.
           | 
           | Car rentals and printer inks are a couple of examples of the
           | same process leading to really shitty behaviour on the
           | suppliers part.
        
             | ggm wrote:
             | I agree. Boards should be under more pressure to deliver
             | longterm outcomes of benefit beyond their immediate board
             | term, KPIs and rewards. Possibly the path out is to make
             | some board renumeration tied to 5 and ten year success.
             | 
             | These shitty LCC patterns make short term revenue and the
             | long term consequence of market share moves don't get
             | factored in.
        
         | nemomarx wrote:
         | I think it's kinda race to the bottom / lemons market. A lot of
         | people search for flights through aggregators so you need to
         | optimize for the price shown there, and the customer doesn't
         | know if that's the real price or if there'll be add ons so they
         | won't go for a more expensive one on faith.
         | 
         | Best bet is finding out which airline treats you best and going
         | all the way to a loyalty card with them or something I guess?
         | that seems to work out a little better
        
           | bluGill wrote:
           | I've heard it said that airlines make all their money from
           | interest payments on points. That is the credit card
           | companies are buying miles today, and when the flight is
           | taken the airline faces the charge in between that time they
           | invest the money and collect the interest.
           | 
           | I'm not sure if it is true, but it is an interesting insight
           | even if not strictly true.
        
             | GeneralMayhem wrote:
             | It's not just time-value. It's also not just
             | tying/advertising (although it is some of that - if I'm
             | getting a ton of "free" points to American, I'm more likely
             | to fly with them). It's both of those, and so much more.
             | 
             | Loyalty points work like gift cards in that huge numbers of
             | them go unredeemed for any value, so selling them is just
             | printing money. And unlike gift cards, which are typically
             | denominated in currency, airline points don't have a fixed
             | exchange rate to USD, so the airline can sell them to Chase
             | or whatever for $0.01, and then if it needs to rebalance
             | the books to shed the outstanding liability it can easily
             | adjust the point costs of flights to make them only worth
             | $0.009 - it's the same as a price hike, but in a way that's
             | less noticeable to most customers most of the time. And
             | that's assuming they don't just sell the points at an
             | outright profit to begin with.
             | 
             | You can find a number of analyses showing that airlines
             | operate at a loss if you set aside the miles-economy
             | revenue streams. United famously got a line of credit
             | secured against their loyalty program in 2020, in which
             | they and their creditors valued the loyalty program at more
             | than the value of the entire company of United Airlines -
             | which would naively imply that the actual airline, the part
             | of the company that owns large expensive machines and
             | actually sells a product to consumers, had _negative_
             | value.
             | 
             | Here's a longer overview with numbers and sources -
             | https://www.youtube.com/watch?v=ggUduBmvQ_4
        
               | supertrope wrote:
               | Kind of like how GM's credit arm was briefly more
               | profitable than the actual manufacturing.
        
         | onlyrealcuzzo wrote:
         | It's made it so that relatively poor people can afford to
         | regularly fly all over the world, which is a relatively new
         | thing.
         | 
         | Lowe middle income people in lower middle income countries can
         | afford to fly somewhat regularly, and even internationally,
         | too.
         | 
         | Flying used to be just for the rich only as far back as the
         | 60s, and for nobody as far back as 200 years...
        
           | redczar wrote:
           | The vast majority of the world's population can't afford to
           | fly. The relatively poor part of your comment is weird.
           | Flying is still for the rich.
        
             | grugagag wrote:
             | Flying used to be for the ultra rich, people'd gather
             | around them to listen to their plane ride story. The poor
             | in this case are not the poorest but poor comparatively
        
             | onlyrealcuzzo wrote:
             | Okay, sure, if lower middle income people in China are
             | rich.
             | 
             | Even middle income people in India can afford flights...
        
           | pasquinelli wrote:
           | > It's made it so that relatively poor people can afford to
           | regularly fly all over the world, which is a relatively new
           | thing.
           | 
           | has _it_? do what is _it_ again?
           | 
           | >> All told, is all this chicanery benefiting airlines?
           | 
           | i'm really curious how screwing passengers has done these
           | things.
        
             | daedrdev wrote:
             | Airlines are actually very low margin business. Thus, all
             | these pricing tactics merely offset the drastically cheaper
             | tickets. It makes sense, their margins are so low that they
             | have to nickel and dime everything to make a small profit
             | in good years and avoid going under next recession.
        
           | grugagag wrote:
           | Yes, it's a way to extract something from all buckets. Higher
           | income people you can get more money but with low incoming
           | ones you get a lot more quantity since there are way more
           | lower income people. Laws and regulations prevent people
           | standing up or overloading planes with passengers so this is
           | the alternative.
        
           | FuriouslyAdrift wrote:
           | I'd rather go back to only being able to fly once every few
           | years as opposed to the bacchanal that is Ryanair...
        
             | daedrdev wrote:
             | you can do that by choosing a different airline
        
         | legitster wrote:
         | > All told, is all this chicanery benefiting airlines?
         | 
         | Yes.
         | 
         | An example is paid baggage. It used to be that stowage space
         | was mostly a waste of capacity on an airplane. But with the
         | help of modern software making coordinating shipping easier,
         | they can make lucrative money shipping cargo on passenger
         | flights.
         | 
         | So encouraging passengers to not bring bags and keeping that
         | capacity for cargo is a feature, not a bug.
        
           | FuriouslyAdrift wrote:
           | I always ship my baggage via insured carrier (Fedex, DHL,
           | etc) and take a small carry on for immediate needs. It's MUCH
           | cheaper and safer.
           | 
           | Or I just don't bring anything that won't fit in my lap.
        
             | Kon-Peki wrote:
             | FedEx'ing baggage between home and a distant hotel is
             | awesome. I haven't done it recently, so maybe with airline
             | fees it is always cheaper. It used to be that you had to
             | have a corporate account with enough discounts to make it
             | cheaper than checked luggage.
             | 
             | Big hotels host lots of conferences, legal depositions,
             | business shows, etc. They get a FedEx truck almost daily
             | and don't blink if a package arrives addressed to you with
             | "Guest checking in on XXXX date" appended to it. It happens
             | all the time! And when you leave, you call the front desk
             | and ask them to take a box to the loading dock for the next
             | FedEx truck.
        
             | legitster wrote:
             | Alternatively, my brother has done a lot of business travel
             | in his life, and I love the advice he gave me:
             | 
             | "Never pack more than you are willing to carry a mile down
             | a gravel road in the rain"
             | 
             | I have yet to regret a trip where I pack extremely light.
        
           | GeneralMayhem wrote:
           | The tradeoff on short domestic flights is that it encourages
           | more - and larger - carry-ons, which slows down
           | boarding/deplaning and therefore adds to turnaround time. If
           | I don't have to pay for checked bags, I'd often prefer to
           | have mine checked, especially if I have a connection - but
           | since I do, I'll squeeze everything into a carry-on roller
           | bag instead. Personally, it only takes me an extra second or
           | two, but when you have a whole family doing this and only
           | parent who can actually reach the overhead bins, it bogs down
           | the whole aisle.
        
         | rufus_foreman wrote:
         | >> All told, is all this chicanery benefiting airlines?
         | 
         | No. There is no competitive advantage. If they don't implement
         | price discrimination, they go bankrupt. If they do implement
         | price discrimination, they still go bankrupt: https://en.wikipe
         | dia.org/wiki/List_of_airline_bankruptcies_i....
        
         | ilamont wrote:
         | > I prefer to fly less since the experience has consistently
         | deteriorated over decades.
         | 
         | I never liked flying, but was able to put up with it better
         | when I was younger.
         | 
         | Nowadays, I get some satisfaction by leveraging credit card
         | points through my business to get "free" tickets. I mentally
         | steel myself to the unpleasantness of the airport, boarding,
         | and flying, and try to get as much work done on my laptop as
         | possible when I am sitting down so at least I can feel that I
         | accomplished something by the time I reach my destination.
        
         | dkjaudyeqooe wrote:
         | > If you travel internationally you get the added fun of
         | dealing with border agents
         | 
         | That's avoidable. If you are a citizen of an advanced economy
         | flying to another you can just use the automatic passport
         | gates.
        
       | ggm wrote:
       | It's already a regulated market. If we want to stop fare
       | practices we do not agree with then mandating specific bundling
       | in luggage, legroom, food and credit/rebook is available as a
       | regulation. And of course the economic arguments against it, and
       | legal/philosophical.
        
         | gruez wrote:
         | >If we want to stop fare practices we do not agree with then
         | mandating specific bundling in luggage, legroom, food and
         | credit/rebook is available as a regulation.
         | 
         | Let's take the one of the items as an example: I rarely rebook,
         | so I'm presumably benefiting from this price discrimination.
         | Why should I support that it be forcibly bundled? I might be
         | sympathetic to having some sort of baseline fare for
         | advertising purposes, so it's not a race to the bottom to get
         | the lowest sticker price, but I can't see how it's justified to
         | limit consumer choice by disallowing the sale of restricted
         | fares.
        
           | ggm wrote:
           | I'm not saying you're wrong but this is also much the same
           | argument as "why do I pay more tax when I am not using public
           | health" or other community wide benefits. Philosophically you
           | either believe in a price which benefits the community at
           | large, or you want the lowest price outcome for yourself and
           | others to be exposed to their costs.
        
             | gruez wrote:
             | >Philosophically you either believe in a price which
             | benefits the community at large, or you want the lowest
             | price outcome for yourself and others to be exposed to
             | their costs.
             | 
             | How does the community benefit when there's only one price
             | for airfare, and there isn't any mechanism for the poor to
             | save a buck? I rarely rebook tickets, probably because I
             | rarely fly for work, so I can book tickets months in
             | advance. I suspect it's the same for most vacationers, so
             | they're benefiting from this policy, likely at the expense
             | of people who need to cancel last minute (corporate
             | flyers?). The same goes for meals. Is it really that hard
             | to pack a lunch that we need to _mandate_ free lunches for
             | everyone?
        
               | ggm wrote:
               | The poor don't save a buck when they next need to fly and
               | are exposed to excess costs because of not being able to
               | buy the bucket price seat. The mechanistic way this
               | usually exposes is "only six seats at this price" and
               | they went milliseconds after release.
               | 
               | You truly believe you're right and frustratingly I truly
               | believe you're wrong AND I'm lazy and don't want to prove
               | it or convince you. It's just what I think. Your examples
               | are good. There are equally good rebuttals you could
               | steelman for yourself if you wanted to.
        
               | gruez wrote:
               | >The poor don't save a buck when they next need to fly
               | and are exposed to excess costs because of not being able
               | to buy the bucket price seat. The mechanistic way this
               | usually exposes is "only six seats at this price" and
               | they went milliseconds after release.
               | 
               | Taking this at face value, it means the airline severely
               | underpriced their fares, because it was snapped up very
               | quickly, which indicates there were people willing to pay
               | more that didn't have the chance. This definitely has
               | implications for equity (eg. if you're not working a desk
               | job you might not be able to spam refresh to snap up
               | those airfares), but I'm not too concerned about it
               | because airlines are incentivized to fix the problem.
               | 
               | More importantly I don't think this problem even exists.
               | Nowadays if you try to book a ticket, you'll be presented
               | with a menu of options, with different fare restrictions.
               | I don't think I've ever saw a situation where a
               | discounted fare was only available for basic economy, for
               | instance. You could always pay more or less for the
               | different tiers within economy.
        
             | kelnos wrote:
             | I think then you have to provide a strong argument for why
             | a particular product/service should be considered under the
             | "community-wide benefit" umbrella.
             | 
             | Public health is very clearly to me a collective good: I
             | benefit from others being healthy in so many ways. Similar
             | things can be said about funding schools; I don't have
             | children, but I will benefit from the next generation of
             | adults being well-educated. Welfare and supportive housing
             | reduces crime and general dirtiness and decay where I live,
             | so I'm happy that my taxes go toward that (I want _more_
             | going toward that, honestly). I don 't need to make
             | arguments involving empathy to prove these things make
             | sense, which is good when there are so many people not
             | motivated by empathy.
             | 
             | But I'm not sure affordable flights is a public good.
             | Certainly I _want_ air travel to be accessible to more
             | people; it shouldn 't be the kind of thing only well-off
             | people can do. (When I was a kid in the 80s/90s, we didn't
             | have the money to fly, which limited our vacation choices.)
             | But I'm not convinced that regulation should aim to
             | "redistribute" cost so that people like myself should pay
             | more for flights so others can pay less; that doesn't feel
             | like it benefits me or the "public", really.
             | 
             | In general, though, I think the market is actually working
             | for once. Airlines have unbundled a lot of things, and then
             | there's basic economy as well. Even with airline
             | consolidation, (inflation-adjusted) fares are pretty low,
             | and if you want a basic economy fare, or even a regular
             | economy fare (but without checked baggage or refunds or
             | changes), you can get a pretty good price.
        
               | ggm wrote:
               | Thats a fair point. I think you may be right this falls
               | on the test of public interest, where minimum seat
               | dimensions and exit/emergency safety doesn't.
               | 
               | I don't personally LIKE LCC and the unbundling, I tend to
               | believe evidence that when you are driven to LCC pricing
               | and then factor back in the unavoidable costs it can be
               | more expensive than the cheaper bundled product from
               | mainlines.
               | 
               | Maybe the limit of regulatory control here should be
               | "final total cost must be shown before committing" so
               | that all taxes, airport levies, state charges, and other
               | unavoidable costs (card processing fees?) are shown in
               | the pricing, because I am led to believe a $99 fare can
               | wind up $150 or more once all the unavoidable extras in
               | that price are factored in.
               | 
               | Basically, I concede.
        
           | GuinansEyebrows wrote:
           | > Why should I support that it be forcibly bundled?
           | 
           | we don't all need to benefit equally from every regulation
           | all the time for that regulation to be a net positive for
           | society.
        
           | Spivak wrote:
           | Because your ticket that includes it will be the same price
           | as the ticket you're getting now that excludes it. That was
           | broadly the point of the article-- the lowest tier fares
           | didn't get cheaper, you just had to pay more to get what you
           | had before.
        
       | djoldman wrote:
       | It appears that taking advantage of human imperfections and
       | irrationality are taking up more and more of companies'
       | strategies and time.
       | 
       | You've got folks thinking constantly about advertising, pricing
       | strategies, dark patterns, network effects that prevent or
       | discourage churn, etc., in ways that tend to exploit flaws in the
       | consumer's decisioning process or gaps in their knowledge, to the
       | consumer's disadvantage.
       | 
       | It feels rare to see an actual new valuable product or
       | improvement.
        
         | bix6 wrote:
         | Spot on. Surfline gave us a bunch of new features over the past
         | year but you have to pay more for them. Gone are the days of
         | delighting your customers -- gotta take every penny you can
         | from each market segment.
        
         | bluGill wrote:
         | You can find people back in 1880 (probably before, but that is
         | as old as I've seen something) saying much the same thing. Yet
         | we have had a lot of innovation since then.
        
         | slg wrote:
         | I think the biggest change in general corporate management in
         | my lifetime was the deprioritizing of the concept of goodwill.
         | I'm not naive, businesses have always prioritized profit.
         | However, there used to be this idea that pure profit
         | maximization ruined your brand and reputation. You didn't want
         | to be known as the asshole company that nickel and dimes
         | everyone or has draconian policies that make people hate
         | dealing with you. Now the corporate mindset is seemingly that
         | if anyone leaves any interaction with you with any positive
         | feelings, you didn't squeeze enough money out of them.
        
           | cosmic_cheese wrote:
           | It may just be a misperception on my part, but it appears to
           | me that on average publicly traded companies are more likely
           | to engage in this behavior and to greater extents than
           | private companies. Startups can be pretty bad about it once
           | the VCs come knocking, too. Maybe bootstrapped and private
           | forever is the way.
        
             | amonroe805-2 wrote:
             | Broadly agree, with the one caveat that private-equity-
             | owned businesses seem to be even worse than public
             | companies in this regard.
        
           | robbiewxyz wrote:
           | My gut is this comes down to lack of real antitrust
           | enforcement. If your customers have no choice but to come
           | crawling back to you then why treat them well?
        
         | supertrope wrote:
         | I have no love lost for airlines but they operate in a
         | commoditized industry where customers sort tickets by price.
         | All of the fat in the industry has been squeezed out and they
         | have to claw for $20 here and there on a sale.
        
           | dkjaudyeqooe wrote:
           | > All of the fat in the industry has been squeezed out
           | 
           | I don't know where you live but in the US this is patently
           | not true.
           | 
           | Airlines are an abusive oligopoly there, with landing slots
           | and the like cementing control of certain markets for certain
           | airlines.
           | 
           | Ticket prices are much higher than they used to be and are
           | much higher than Europe (for instance).
        
       | paxys wrote:
       | Low effort, AI generated, catchy title. Perfect recipe for making
       | it to the top of news aggregators.
        
         | gruez wrote:
         | >AI generated
         | 
         | What's your basis for this?
        
           | meepmorp wrote:
           | "AI" the new "shill"
        
           | nohat00 wrote:
           | * lots of redundant prose
           | 
           | * vaguely incoherent temporal claims
           | 
           | * outdated coverage of Southwest
           | 
           | * formatting usage of bullet lists and random bolding smells
           | a lot like an O3 "deep research" report
           | 
           | * unnamed author
        
         | sct202 wrote:
         | I was thinking it could be AI just from the bullet points bold
         | statement colon structure, but there's a lot of grammatical
         | inconsistencies that I'm not sure an AI would do; for example,
         | the writer's periods and commas are sometimes inside the
         | quotations, sometimes outside, and sometimes both inside and
         | outside.
        
           | w29UiIm2Xz wrote:
           | When authoring the article, add grammatical inconsistencies
           | to make the contents seem more organic.
        
         | jakub_g wrote:
         | Uh, it felt weird indeed reading those super verbose
         | descriptions of what airline X did in year Y and what they
         | changed in year Z, repeated like 5 times in slightly different
         | words.
         | 
         | Note: it's a content marketing article on a blog of a company
         | dealing with airline refunds, so it makes sense, you're
         | probably right.
        
       | cadamsdotcom wrote:
       | This always happens when growth of a good or service slows but
       | the provider is still expected to keep delivering growth.
       | 
       | Historically it has led to finding efficiencies - but that takes
       | R&D, not just financial engineering.
       | 
       | In the near future humanity will to do a mix of three things: a)
       | accept that growth is over (it's not, this is temporary until the
       | next thing is invented), b) find a way to return to the frenzy of
       | innovation that pushed us to expect growth (likely by leaning
       | back in to R&D), and c) legislate the types of squeezing we'll
       | tolerate (as the EU is doing)
       | 
       | Companies that invest in R&D need to start winning to kickstart
       | growth again. Big companies can do it - eg. Google Gemini is
       | topping leaderboards.
       | 
       | While you wait for a return to R&D, contemplate the miracle of
       | the complex economy that led us to the point where lower middle
       | income people can have a Basic Economy seat on a tin can in the
       | sky.
        
       | legitster wrote:
       | Very unpopular opinion, but I personally find price
       | discrimination somewhat appealing. Both me and the richest person
       | on the plane get to the same destination at the same time. And
       | yet he payed 4x as much for the same privilege. It's one of the
       | few forces left in the economy that actually reduces inequality
       | (somewhat).
       | 
       | I'm an absolute cheapskate and I love flying, so I never really
       | fall for the need to upsell. I'll fly with my family and not pay
       | for assigned seats (I've joked with gate agents "I dare you not
       | to sit me next to my children" - in reality they are happy to
       | make sure you sit together anyway).
       | 
       | I get that people value different things differently, but with so
       | much price discrimination the value gets more efficient and you
       | increasingly get exactly what you pay for - no more or less.
       | Which just unlocks the hacker ethos in me.
       | 
       | At the end of the day, you are paying for insanely fast travel
       | across the sky. It's a miracle, let alone at the insanely low
       | prices you can get these days.
        
         | tossandthrow wrote:
         | I don't think it is an unpopular opinion at all.
         | 
         | The airline sector had this memory of its "hey days" - but the
         | price has conviniently been forgotten.
         | 
         | From my perspective I would love if the airlines would skip
         | entertainment systems and food on long haul flights. I use my
         | phone for l entertainment, and see the value of airline food as
         | a negative value (i try to fast when I travel, but I am bad at
         | declining food).
        
         | tines wrote:
         | I too was initially wondering what the problem was with price
         | discrimination---it seems like it's just offering a worse
         | product for less money, so everyone gets to choose.
         | 
         | But from what I understand, the article is saying that the
         | problem is that the worse product is _artificially_ worse, in a
         | way that is not commensurate with quid pro quo consumption like
         | we're used to.
         | 
         | If I pay less for a Macbook with worse specs, that's "good"
         | price discrimination, because Apple gets to give me something
         | of intrinsically lower value that it cost them less to produce,
         | and I give them something of lower value (less money) that it
         | cost me less to acquire.
         | 
         | But an airline _creating_ a bunch of hoops for you to jump
         | through (the article lists "no advance seat assignment, no
         | ticket changes, last boarding group, baggage restrictions") in
         | an effort to cause people whom they can juice for a little more
         | cash to identify themselves, is scammy and scummy behavior. I
         | don't want to see companies purposefully making my life worse
         | in order to juice me for as much as they can.
        
           | legitster wrote:
           | I think this is true in a general sense - buyers are always
           | very susceptible to an upsell.
           | 
           | But also in general people are very astute at booking
           | flights. Maybe the first time someone flies Spirit Airlines
           | they feel like they've been conned. But I think most buyers
           | now are just very particular about their features (Google
           | Flights and Kayak both make these restrictions very prominent
           | during the booking process)
        
           | collinmcnulty wrote:
           | I'm not sure I buy the "artificially" as it implies that they
           | have made things worse for Basic Economy in a way that
           | doesn't relate to distributing a scarce resource. Boarding
           | priority and such are scarce and it makes some sense there's
           | a market price for them.
           | 
           | I am however concerned about the "everything is for sale"
           | mentality this has brought. It used to be that some things
           | couldn't be bought with money, you had to wait in line like
           | everyone else. More and more I see "pay to cut the line" and
           | I think that drives class divisions and further damages a
           | feeling of community and egalitarianism.
        
       | stego-tech wrote:
       | So aside from potentially allowing more price-limited consumers
       | the ability to fly via Basic Economy fares, it's just
       | enshittification of the Aviation Industry: worse products at
       | higher prices.
       | 
       | We really need to step up regulation to disincentivize "infinite
       | growth" as a mindset and prioritize stable returns over time
       | (e.g., dividends and profit sharing). Everything is slowly
       | getting worse _and_ more expensive, and contrary to (seemingly)
       | popular belief there is no "floor" to reach in this foolish
       | pursuit. Businesses and capital will always pursue more money for
       | themselves no matter the cost to consumers, workers, vendors, or
       | governments, unless _something_ incentivizes more societally-
       | healthy behaviors.
        
       | wagwang wrote:
       | Aren't flights at an inflation adjusted all time low and most
       | airlines operating at a razor margin? Seems like the market doing
       | their job. Also price discrimination sounds a lot worse than what
       | it really is? Idk, I don't like that air travel is so easily
       | accessible but, the pricing stuff is the least of our worries.
        
         | kelnos wrote:
         | > _Also price discrimination sounds a lot worse than what it
         | really is?_
         | 
         | I usually think of price discrimination as the first- or third-
         | degree types (how they define them in the article), that is,
         | charging people different amounts based on how much you think
         | they are willing to or can pay, not on any differentiation of
         | the product. That practice always sounded dirty and dishonest
         | to me.
         | 
         | I wasn't aware that something like basic economy could be
         | considered (second-degree, using their terminology) price
         | discrimination; to me that's just offering a different product,
         | with different features and different quality, at a different
         | price. That honestly seems entirely reasonable to me; basic
         | economy is just a different class of service, similar to how
         | business class is different from economy class. I don't think
         | of biz/first class as price discrimination; to me it's just
         | selling a different, higher-quality product for a higher price.
        
         | dkjaudyeqooe wrote:
         | > Aren't flights at an inflation adjusted all time low
         | 
         | Yes, due to improved technology and equipment and because
         | prices have been historically very high.
         | 
         | > most airlines operating at a razor margin
         | 
         | No, many airlines operate in imperfect markets and reap
         | excessive profits compared to other airlines.
        
       | TheJoeMan wrote:
       | With the oligopoly situation, us Americans don't usually have a
       | point of reference, so here's one from a trip I've taken:
       | Indonesia to Malaysia (DPS to KUL), an international 3 hour
       | flight one-way, for $62 on Air Asia [1]. There is enough leg room
       | that you can cross your legs, and they will feed you a meal!
       | There may be some regional differences in "labor" like the US
       | Major airlines claim, but I don't think enough to match the
       | reality of their scalping.
       | 
       | [1]
       | https://www.google.com/travel/flights/search?tfs=CBwQAhoeEgo...
        
         | kelnos wrote:
         | > _With the oligopoly situation_
         | 
         | I saw the article use the term "legacy carrier", and was
         | curious about its actual definition, and while skimming its
         | wikipedia article read that we went from ten major US carriers
         | in 1991 to just four today (Alaska/Hawaiian, American, Delta,
         | United). Oof.
         | 
         | While many great things did come from deregulation, US
         | airlines' tendencies to race to the bottom and consolidate are
         | not among them. To be fair, though, the more consolidation, the
         | less competition, and the less of a need for that race.
         | 
         | So I'm not sure. Certainly labor costs elsewhere contribute to
         | significantly lower-cost routes, and flights in the US are
         | _way_ cheaper than they were in the 80s and prior, and I think,
         | inflation-adjusted, they 're still historically very low,
         | perhaps at their lowest. So what's more expensive in the US?
         | Labor, certainly. Regulation imposes a cost, perhaps more of
         | one here than elsewhere? Are many carriers in other places in
         | the world heavily subsidized by their governments, so they can
         | offer cheaper fares and better service?
        
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