[HN Gopher] From: Steve Jobs. "Great idea, thank you."
       ___________________________________________________________________
        
       From: Steve Jobs. "Great idea, thank you."
        
       Author : mattl
       Score  : 528 points
       Date   : 2025-05-08 18:40 UTC (4 hours ago)
        
 (HTM) web link (blog.hayman.net)
 (TXT) w3m dump (blog.hayman.net)
        
       | FlamingMoe wrote:
       | Great story, put a smile on my face.
        
       | luotuoshangdui wrote:
       | That's a fun little story
        
       | Aurornis wrote:
       | > Hi - I'm new here. I did something dumb and
       | 
       | > set up a mail alias so that steve@next.com
       | 
       | > would go to me.
       | 
       | > This was a bad idea, I'm sorry.
       | 
       | > I've changed it to steve@next.com goes to you,
       | 
       | > not to me. I think that makes more sense.
       | 
       | > My apologies.
       | 
       | > Signed, new guy.
       | 
       | What a great example of how to own a mistake, apologize,
       | communicate, and get it fixed. I can think of so many past
       | situations with coworkers that would have been so much better
       | handled with quick communication like this.
        
         | airstrike wrote:
         | It really is the perfect message. It's effective, efficient,
         | impactful and human at the same time. No wonder they've had
         | such a long tenure at Apple.
        
       | GuinansEyebrows wrote:
       | I love how sarcastic this reply comes across. Did it feel at all
       | like that in the moment or was it received as earnest?
        
         | khazhoux wrote:
         | I didn't pick up any sarcasm at all. It _was_ a good idea which
         | clearly hadn't occurred to SJ himself, but would have been
         | obvious once seeing the suggestion
        
       | smm11 wrote:
       | I emailed Steve Jobs right after he came back to Apple and
       | suggested they make a carry-able computer that could project the
       | interface and keyboard input to any glass surface.
        
         | mattl wrote:
         | Did you get a reply?
        
         | edm0nd wrote:
         | and? did he reply?
        
         | kccqzy wrote:
         | In 2010 I emailed Steve Jobs about an idea for improving iWork
         | 09. I forgot what it was. No reply ever.
        
         | p_ing wrote:
         | I'm not sure how a glass surface would work given how lasers
         | interact with glass.
         | 
         | But this style of keyboard has been done in various forms as
         | far back as '92. They're awful.
         | 
         | https://en.wikipedia.org/wiki/Projection_keyboard
        
         | sgerenser wrote:
         | At that point, Steve was just starting to kill all the
         | "moonshots" and "cool tech but who is really going to buy it"
         | products like the Newton and OpenDoc. Even if he read the
         | email, there's no way he'd be interested in something like that
         | at the time.
        
       | throwaway7783 wrote:
       | 34 years at Apple/Next. Amazing tenure!
        
         | cmarschner wrote:
         | $$$$$
        
           | girvo wrote:
           | Yes, that is one of the main incentives for working.
        
       | mattl wrote:
       | Steve Hayman, long time NeXT/Apple employee who just retired last
       | week from Apple having started in 1993 with NeXT.
       | 
       | His WebObjects demo from 2001 is one of the most entertaining
       | tech demos I've ever seen
       | 
       | https://www.youtube.com/watch?v=NfWnDJtUyrw
        
         | no_wizard wrote:
         | In many ways, WebObjects feels ahead of its time.
         | 
         | Sometimes I wonder what happened to these ideas.
        
           | mattl wrote:
           | AFAIK, WebObjects is still in use inside Apple, but also
           | Project Wonder and WOLips have kept the tooling active (it
           | all stopped working after Apple depreciated the Obj-C/Java
           | bridge) and modern libraries for WebObjects.
        
           | immibis wrote:
           | It was probably no better than most of the other frameworks
           | we have. Most things aren't. In a set of lots of things, it's
           | more fun to speculate about the ones that we haven't seen,
           | but there's a good chance they're about the same as the ones
           | we have.
        
         | ralfd wrote:
         | Watched only a short time, but the phone call were he pretends
         | to be a lifeline for "who wants to be a millionaire" cracked me
         | up.
        
           | mattl wrote:
           | At one point he asks someone in the front row if EOF is
           | patented, and then blurts out "software patents are evil"
           | amongst other things.
           | 
           | Really refreshing to see.
        
         | phillco wrote:
         | The idea of any official Apple presentation today beginning
         | with a humorous rendition of _God Save the Queen_ is so absurd
         | I can't help but smile at what we've lost.
        
         | MagerValp wrote:
         | Steve is easily the most entertaining conference speaker I've
         | had the pleasure to attend in person. He was a regular at
         | MacSysAdmin for many years, and always in the Friday afternoon
         | slot when you need a jolt of energy. Good times.
        
         | MrScruff wrote:
         | "It's got a steep learning curve but that's ok, because it
         | means you learn a lot in a short period of time."
        
         | sailfast wrote:
         | Oh my god what a gem: "it's got a steep learning curve which is
         | good because that means you learn a lot in a short period of
         | time" hahaha
        
         | zikani_03 wrote:
         | What a great video :). Interesting how some old ideas are new
         | again. Thank you for sharing this and congrats to Steve Hayman
         | for his tenure at Apple!
        
       | AIorNot wrote:
       | Ok but for Pete's sake, he was a CEO not a God - the geek hero
       | worship is a bit excessive
        
         | mattl wrote:
         | Where are you seeing geek hero worship here?
        
         | bayindirh wrote:
         | Steve was a temperamental guy. It's not geek hero worship, just
         | being afraid of your boss, plus the timidness and vulnerability
         | of being a new hire.
        
         | mlyle wrote:
         | Hey, running into someone who is exceptional and having a fun
         | story to tell about it is reasonable and doesn't deserve this
         | negative energy.
         | 
         | That time I ran into Larry Bird, or just missed having dinner
         | with Douglas Adams, or the time I talked to Jonny Kim-- they're
         | little markers of time in my existence. I know they're not
         | gods, and I've done pretty cool things myself, but I'm still in
         | awe of the cool stuff they've done.
        
           | jjulius wrote:
           | Kevin Nash and I peed next to one another in an airport
           | bathroom one time.
        
             | cosmicgadget wrote:
             | Well don't leave us hanging.
        
           | jonathanlydall wrote:
           | I have a famous person anecdote I enjoy telling.
           | 
           | More than 20 years ago now, my brother (who was maybe 9) had
           | his friend over for lunch and the night before my brother had
           | spent the night at his house.
           | 
           | So my mother asks what they got up to, and the friend says
           | they were playing water pistol fights with his sister's
           | boyfriend, "Wa-kin", who was visiting.
           | 
           | We then ask what the boyfriend does, and he responds that
           | he's an actor. (Just be aware now that we live in
           | Johannesburg, South Africa.)
           | 
           | So we say, cool, has he acted in anything we might know?
           | 
           | And friend says something like "Oh, lots of movies,
           | Gladiator, Signs, others...".
           | 
           | At which point I remember thinking, "no way!" and "so that's
           | how Joaquin is pronounced" (as I'd only ever seen it
           | written).
           | 
           | Turns out the friend's sister was a model living in New York
           | which explained the situation I would never have guessed.
        
         | khazhoux wrote:
         | We tell stories of things that are noteworthy. We find this to
         | be entertaining.
        
         | madeofpalk wrote:
         | Dude wrote a small anecdote on their blog and this is your
         | response?
        
           | mattl wrote:
           | Yeah, a small anecdote on their blog after 34 years on the
           | job. Does not seem like worship at all.
        
             | voidspark wrote:
             | It is respect, not worship.
        
         | rightbyte wrote:
         | Have Jobs ever been a compter geek hero? Wozniak is the one
         | people raise to the skys.
        
           | skeletal88 wrote:
           | Steve is the hero of salesmen, consultants and CEO-s, should
           | not be a hero for geeks and actual developers.
        
             | voidspark wrote:
             | Geeks and developers can have multiple dimensions to their
             | personality.
             | 
             | I respect Steve Jobs for his ruthless and uncompromising
             | focus on quality and his attention to detail. He wasn't
             | just a sales guy.
        
             | saalweachter wrote:
             | I mean, the salesman-CEO/founder is way better at selling
             | themselves as a hero of tech & innovation than the
             | engineer-CTO/founder.
        
               | numinix wrote:
               | Sending every new user an email with a "very personal
               | welcome" and audio message for example.
        
             | scarface_74 wrote:
             | Steve Jobs knew how to ship products people want. I have no
             | respect for developers in a corporate settings who don't
             | ship.
        
         | oortoo wrote:
         | On the one hand, an amusing anecdote about an interaction with
         | someone that ended up becoming massively famous does come
         | across as somewhat noteworthy, but on the other hand, the fact
         | that Job's response basically translates to: "Um, ok." does
         | make this kind of... sad?
         | 
         | Side effects of living in a world where wealth and power have
         | become virtues. I think we subconsciously judge our own value
         | based on how many degrees we came to stepping onto the world's
         | "stage".
        
         | sublinear wrote:
         | I completely agree. Both emails from Steve Jobs and Tim Cook
         | are totally impersonal and routine. It's entirely possible they
         | weren't even "personally sent" by either.
         | 
         | There's nothing wrong with the stories, just the overall
         | sentiment behind them.
        
       | kccqzy wrote:
       | It's interesting that they can just reassign an email alias to
       | someone else without any approvals. Could this be a permissions
       | oversight? Or could the person who designed the system thought
       | that heck it's always permitted to reassign an email alias owned
       | by the current user?
        
         | khazhoux wrote:
         | Are you requesting a process and architecture retrospective on
         | a company from 30 years ago? :-)
        
         | kadoban wrote:
         | The bigger issue is probably being allowed to set up an
         | arbitrary one at _all_ without approvals. Once you have one,
         | redirecting it is maybe not the biggest issue? Could still be
         | problematic though.
         | 
         | This story is quite old, security culture in tech was really
         | quite basic and forgotten in a lot of places. I would hope that
         | a similar thing would not be allowed today at anything like a
         | big company.
        
           | pixl97 wrote:
           | >security culture in tech was really quite _non-existent_
           | 
           | This is 1991, the actual number of people on the internet was
           | tiny back then. Things like SMTP servers were commonly open
           | relays (for some reason I'm remembering sendmail being an
           | open relay out of the box).
           | 
           | A lot of the internet culture wasn't based on security, but
           | of the premise you shouldn't be a dick.
           | 
           | It quickly changed in the next few years as the number of
           | people online exploded.
        
             | pianoben wrote:
             | Yep! A formative experience of my childhood was working out
             | how to type SMTP commands over telnet and sending mail from
             | billg@microsoft.com to my dad. Such "opportunities"
             | vanished decades ago.
             | 
             | Fun times :)
        
               | mixmastamyk wrote:
               | Worked at an aerospace concern in the early 90s... for
               | the first year or so there was no firewall. Yes, my Mac
               | and PC directly on the internet with routable addresses.
               | 
               | I soon set up a website and webcam as they were shipped.
               | CU-See-Me blew my mind. At some point I stood up a Quake
               | server and invited friends to play. ;-)
        
             | kccqzy wrote:
             | The number of people on the Internet doesn't matter. This
             | is company email. It might as well as intranet only.
        
         | madeofpalk wrote:
         | It was 1991. They were an up start tech company. It was a
         | different time.
        
           | joezydeco wrote:
           | You could also register a domain for free by sending an email
           | form to a bot. It was truly the wild frontier.
        
           | mattl wrote:
           | And I'm sure it was the responsibility of a single person
           | editing /etc/aliases in Emacs, not a big drawn out process
           | too.
        
           | mixmastamyk wrote:
           | The biggest factor is the small company... same could happen
           | today.
        
         | caseyy wrote:
         | Everyone's super concerned about security and control, but the
         | best places I worked in were more concerned with freedom. Yes,
         | be savvy about security, protect key assets, but "permissions
         | oversight" about claiming an alias seems excessive.
         | 
         | You'll have 1,000x more headaches and burned operational cash
         | getting everyone to approve everyone else's every step than
         | handling one security incident in a decade. And even with very
         | tight security, something will still happen. It's best to have
         | backups, a good restore plan, and a relaxed culture*. Or that's
         | what I think, anyway.
         | 
         | I'm in SME land though, not big tech. But then again, 99.99%
         | companies are.
         | 
         | * common sense exceptions apply.
        
           | kccqzy wrote:
           | > but the best places I worked in were more concerned with
           | freedom
           | 
           | Sure. But if that's the case why do you even have individual
           | email? Make everything a group email and group IM. Not
           | allowed to send messages to a specific person; can only send
           | messages to everyone. What would happen?
           | 
           | Can you see the flaw in this logic? Email isn't only for
           | discussing work projects. It needs to be private for
           | discussions involving HR, legal, and other personnel matters.
        
             | shawnz wrote:
             | Even with the privacy concerns aside, you need individual
             | mailboxes for reasons of maintaining organization.
             | 
             | I think your point would be better made if in your
             | hypothetical, we still had individual mailboxes, but
             | everyone could see into everyone else's mailbox.
        
             | caseyy wrote:
             | Steve Jobs's email was not taken away. A guy was allowed to
             | register an alias self-service style. Everyone could reach
             | Jobs on his email.
        
               | mattl wrote:
               | And every NeXT machine came with an email waiting in your
               | inbox out of the box from sjobs@next.com complete with
               | Lip Service voice message from Steve Jobs.
               | 
               | Of course you likely had no immediate way to reply to an
               | internet email address like that at the time out of the
               | box.
        
               | kccqzy wrote:
               | Registering an alias self-service style is fine. What's
               | potentially problematic is changing that alias once it
               | has become established.
        
           | dogleash wrote:
           | I feel you. I keep hearing people in software say "wild west"
           | when they mean "absence of paternalistic bureaucratic
           | controls."
           | 
           | The virtual space is locked down so so so much harder than
           | the physical because it's "free" to automate, but the vibe is
           | it's outrageously uncontrollable. I get it when we're talking
           | the whole Internet, but the same group of insiders as the
           | physical space?
        
           | ryandrake wrote:
           | One of the biggest time sinks and "velocity" killers in
           | BigTech, and sometimes also in MediumTech, is the need to get
           | approval (sometimes multiple people's approvals) for
           | absolutely everything. Often, approvers are among the most
           | senior, busy people in the company, and "approving a dozen
           | things" is not even top 100 on their list of things to do
           | today. There are people who spend >75% of their time just
           | "chasing" approvers and reminding them to please, please,
           | please approve my Thing X so we can launch Product Y on time!
        
             | caseyy wrote:
             | For sure. It kills projects and companies large and small.
        
             | jajko wrote:
             | In multinational megacorps this is more or less modus
             | operandi. I am not even mad anymore, I realized this aint
             | malice but simply inevitable as size goes up and time
             | passes on.
             | 
             | The best companies that realize this can minimize it, but
             | its inevitable.
        
       | msh wrote:
       | It must have been a big difference between working for a cutting
       | edge tech company like next and a regular company back then.
        
       | neilv wrote:
       | That beats my similar anecdote.
       | 
       | At a high-profile place, I too used an automated IT thing to make
       | a first-name email alias for myself, and there was a semi-famous
       | person there with the same first name.
       | 
       | It played out much like this story: I started getting email for
       | the VIP, so I told them, and switched it over to them. I don't
       | recall them being as gracious as Steve Jobs that time. Then, the
       | only other interaction I had with them was them during my time
       | there, was them declining my request to participate in something.
       | :)
        
         | bentcorner wrote:
         | I did something very similar, but the effects were different -
         | people who intended to send mail to other people with my first
         | name had my new distribution list (I created a distribution
         | list with myname@company.com with myself as the only member)
         | pop up as the first thing in their autocomplete.
         | 
         | I started to receive mail across the entire company for people
         | who typed "myname<TAB>".
         | 
         | I deleted the distribution list a few minutes later.
        
       | khazhoux wrote:
       | Honestly, kind of sad that Tim Cook's reply was so generic. I
       | don't think I'm off base in saying this, and from personal
       | experience, he is really not connected to the people at the
       | company.
        
         | void-pointer wrote:
         | The experience as CEO of a company with 10e2-10e3 headcount is
         | a lot different than the experience with 10e4-10e6 headcount.
        
           | jawns wrote:
           | But the latter can often afford a secretary, if not a team of
           | secretaries, to handle these sorts of things, with permission
           | to add his signature.
        
           | cosmicgadget wrote:
           | Personally I'd either say nothing or farm the research out to
           | an assistant for long tenure employees.
        
           | rdlw wrote:
           | Any number of negative employees would be troubling, but I
           | admit 9.9 million of them would be especially bad.
        
         | chinchilla2020 wrote:
         | That's actually his personality based on my knowledge of
         | interactions with him. He is sort of a workaholic robot.
        
         | lapcat wrote:
         | There's no evidence that Steve Jobs knew Steve Hayman from
         | Adam. "This was the only email I ever personally received from
         | Steve Jobs."
        
           | mattl wrote:
           | Hayman did a lot of WWDC presentations of WebObjects which
           | was the only thing really keeping NeXT alive prior to the
           | merger. He mentions elsewhere that towards the end Jobs was
           | mostly at Pixar and NeXT was reduced to selling $50,000
           | WebObjects licenses but also had its first profitable
           | quarter.
        
             | no_wizard wrote:
             | A big part of me has suspected, especially after reading
             | biographies about him, that Pixar was simply better aligned
             | with his creative side. NeXT was a business, one he knew
             | well, but Pixar made things with computing and I think that
             | really appealed to Jobs.
             | 
             | All speculation of course.
        
           | numinix wrote:
           | He probably only knew him as Shayman
        
         | bena wrote:
         | It would have been funnier if he replied with "Great idea,
         | thank you."
        
       | HaZeust wrote:
       | If this kind of thing is up your alley, check out techemails.com
        
         | ViktorRay wrote:
         | Wow this is such a neat website! Thanks for sharing!
        
       | scop wrote:
       | Great story.
       | 
       | Have to ask...what's up with that avatar for Tim Cook?
        
         | gield wrote:
         | It's his image in Apple's internal employee directory, also
         | used for emails. It's an old image, probably taken in the early
         | 2000s.
        
       | ryancnelson wrote:
       | i love this. A startup I was at during early COVID times got
       | acquired into Hewlett Packard Enterprise, so we all became HPE
       | employees with HPE addresses. There was a similar form there to
       | request "ryancnelson"@hpe, etc...
       | 
       | One of my co-workers got cute and asked for "root@hpe.com" ....
       | And boy, there's a lot of cron jobs running at HP.
        
         | ferguess_k wrote:
         | Or something like "ab-production@company.com", where ab is
         | whatever a mage system.
        
         | williamdclt wrote:
         | I'm confused why cron jobs would be sending emails to
         | root@hpe.com?
        
           | ecnahc515 wrote:
           | Cronjobs often run as root. If the host has is configured to
           | send emails when a cronjob is completed it will default to
           | sending it to user@domain where the user is the user the
           | cronjob runs as, and the domain is what was configured in the
           | cron configuration.
        
             | dijit wrote:
             | Minor nitpicky correction: cron only sends an email if
             | there's any stdout of the job.
             | 
             | This is an important distinction because if you have
             | configured mail forwarding, your cron jobs should be
             | configured to output only on error.. then any emails are
             | actionable.
        
           | sph wrote:
           | IIRC cron writes stdout to the local mail spool
           | (<user>@localhost). If the server is configured correctly,
           | with an SMTP service for the domain, these emails are
           | basically forwarded to <user>@<domain>
           | 
           | In practice, I have never seen a Linux server with an actual
           | SMTP server configured correctly in 20 years, so the worst
           | that usually happens is that cronjobs never actually leave
           | the machine. You used to get a mail notification when you
           | logged in if cron had written something, but that doesn't
           | happen anymore on recent distros.
        
             | lgeorget wrote:
             | It's usually configured correctly at some point in time and
             | then the configuration "rots": it becomes inconsistent,
             | some emails are forwarded, other are lost, nobody cares,
             | etc.
             | 
             | In my case, I configured Postfix to redirect all mails
             | looking like (root|admin|postmaster)@server to
             | myemailaddress+(root|admin|postmaster)_server@domain and
             | Postfix ignores what comes after the + in the user part. So
             | I get all the emails but I still know where they come from.
             | It has worked well for quite some years now but I'm not
             | deluding myself, I know that at some time, that will rot
             | too.
        
           | tuyiown wrote:
           | (not an unix sysadmin, just guessing what happened from my
           | shaky knowledge)
           | 
           | cron jobs reports activity by email to the user (UID) they
           | are running, historically UNIX boxes have the ability to
           | handle mail locally (people would leave messages to each
           | other by connecting to the same server via terminal), so that
           | the root cron activity would land into the root (/root)
           | account mbox file.
           | 
           | When email got interconnected more across servers, generally
           | the service that would dispatch mail to the users account on
           | their home folder on the server started to be able to forward
           | to to others servers, if a domain name was provided. Add to
           | it the ability to fallback to a _default_ domain name for
           | sending email into the organization, and voila, the root
           | email account for the default domain name receives the
           | entirety of the cron jobs running under root of all the
           | servers running with the default configuration and domain
           | fallback.
        
             | layer8 wrote:
             | If you ever come across a ~/dead.letter file, that's one
             | way it can be misconfigured. ;)
        
         | bigfatkitten wrote:
         | In the late 90s I worked for a now defunct Australian
         | electronics retailer, who were also a well-known AS/400 shop.
         | Our stock reports etc would come via email from
         | qsecofr@<domain>.com.au.
         | 
         | The QSECOFR (Security Officer) user is effectively root on
         | OS/400.
         | 
         | I would've thought they would run these jobs as some other
         | user, but apparently not.
        
         | jrockway wrote:
         | They must have learned from your experience. When we were
         | acquired by HPE they did not let us choose and our director of
         | engineering got an email address that misspelled his name...
         | fixing it involved him being locked out of all systems while
         | the people trying to fix it emailed someone else with a similar
         | name about it. His advice for other team members in the same
         | spot was "if you don't like your email address, do not attempt
         | to fix it."
         | 
         | HPE was truly a trip. I paid $2000 to be able to disparage them
         | online and it was worth every penny.
        
           | knotimpressed wrote:
           | What were the details of paying $2000?
        
       | georgewsinger wrote:
       | This was such a great story.
       | 
       | Steve was a mischievous person himself, so surely a part of him
       | respected this.
        
       | karmakaze wrote:
       | Oh this is about email. Thought it might be from the Xerox PARC
       | tour, or the Sherlock app, etc.
        
       | levlaz wrote:
       | Most wholesome HN post this year
        
       | 1-more wrote:
       | This is how I find out next.com returns a 301 to apple.com.
       | Fascinating!
        
         | mattl wrote:
         | For a while a few years ago they had it misconfigured and you
         | could browse apple.com at next.com -- so pages like
         | next.com/ipad worked.
         | 
         | https://web.archive.org/web/20130301092249/http://www.next.c...
        
       | msephton wrote:
       | Whilst working in corporate I tried to get matt@apple.com which
       | was showing as free, but in fact somebody in retail had claimed
       | it. Good for them!
        
         | MarkMarine wrote:
         | I had mark@apple.com during my time there, accidentally got
         | added to one of the exec's threads from Tim and felt pretty
         | silly (and didn't read anything in that thread, couldn't delete
         | it fast enough, had to email Tim to explain)
        
         | gield wrote:
         | I managed to claim my 4-letter-first-name@apple.com. Not having
         | an English name definitely helps.
        
       | testfrequency wrote:
       | This post is particularly funny to me as well as I also had a
       | very common name@apple.com email and I would often get sensitive
       | emails, including travel info, sent to me - despite the fact that
       | I had worked there longer than most peers.
       | 
       | I eventually grew so annoyed with it that I ended up surrendering
       | the email to said person as it was a losing battle.
        
         | AceJohnny2 wrote:
         | A colleague had an email when they started that was very
         | similar to an SVP. When they highlighted the confusion, it got
         | fixed _promptly_.
        
           | testfrequency wrote:
           | If anything, all it taught me was that nobody at the company
           | would bother to check directory before emailing.
           | 
           | Now that the company uses Slack however, I imagine there's a
           | lot less confusion.
        
       | scarface_74 wrote:
       | I have absolutely no respect for Tim Cook anymore. I understood
       | that Cook was the operations guy and not a product guy like Jobs.
       | 
       | I even have to begrudgingly admit that he has to navigate the
       | political waters in both China and the US doing things I don't
       | like.
       | 
       | But he consistently makes Apple's products worse in the name of
       | money - advertising on the phone, malicious compliance in the EU,
       | what came out in the recent court case where he ignored Phil
       | Schiller (head of App Store and long time a Apple employee) who
       | suggested they do the right thing as far as the courts ruling,
       | and how the experience is worse not being able to buy third party
       | content (kindle) and subscriptions within apps. Well you can now.
       | The Kindle app has been updated.
       | 
       | Of course I don't care if they skim 30% from games, loot boxes
       | and coins where 90% of their revenue comes from.
       | 
       | I wouldn't consider it an honor to get an email from Cook. The
       | enshittification of iOS is completely on him.
        
       | jorgesborges wrote:
       | That is one of the most beautifully crafted "I did something
       | dumb" emails -- and to a CEO no less. I wish all my emails were
       | so clear, direct, and personable.
        
       | NKosmatos wrote:
       | These two short emails are the best tech flex I've ever seen ;-)
       | Nice one and enjoy your retirement!
        
       | foobahhhhh wrote:
       | Mind blown. I remember getting very excited that my teacher in
       | 1991 sent an email. I didn't see the email or use that computer.
       | Just the concept that the email was sent to another country.
       | Weird I barely remember what the email was about. But something
       | along the lines of science and contacting another school.
        
       | pkaye wrote:
       | What if a new employee was named Steve Teve?
        
         | incanus77 wrote:
         | I first learned about the ability to apply for custom aliases
         | at my university after noticing a guy I knew didn't have the
         | usual pattern -- first 5 of last name, first name initial, and
         | nothing or else numbers 2+ depending upon your order in line.
         | So I was 'millej3'.
         | 
         | Then I thought about the guy's name: D___ Hoover.
         | 
         | He had applied for, and got, 'hoover'.
        
           | hennell wrote:
           | I got an alias setup for my uni address. Although it asked
           | where it should go, so I just directed it directly to my
           | Gmail.
           | 
           | My inbox was closed after graduation. My forwarding alias
           | worked for years after.
           | 
           | Unrelated fact, a university ending email domain is enough to
           | prove student status for a lot of software.
        
         | ubermonkey wrote:
         | Heh. I have a somewhat related story.
         | 
         | In the market we sell into, mergers, acquisitions and spin-outs
         | are the norm. People shift employers all the time without
         | changing offices. It's a whole Thing.
         | 
         | USUALLY this is somewhat drama-free, and USUALLY there's not an
         | issue with email addresses, but this is not a story about the
         | usual case.
         | 
         | Most places now seem to use the firstname.lastname@corp.com
         | style of address. This is a good idea, and creates collisions
         | less often than flastname@ style addresses would. However, one
         | of my customers -- someone who had been happily a
         | first.last@companyA.com user -- got acquired by an org that
         | insisted on the old style flast@companyB.com addresses.
         | 
         | I will not provide the name of my customer, but the problem
         | that ensued was of the same type, and yet a bit more severe,
         | than it would have been if his name were "Steve Hithead."
         | 
         | To this day, though, his address honors the local convention.
         | STANDARDS MUST BE FOLLOWED NO MATTER WHAT, apparently.
        
           | 3pt14159 wrote:
           | Hahahaha. I wish HN allowed the use of the joy emoji in
           | response for these types of posts.
        
       | cynicalsecurity wrote:
       | That was a very sweet post, thank you.
        
       | bilekas wrote:
       | It's a really cool story, but I can't help but feel a lot has be
       | idealized around regular people who did extraordinary things.
       | 
       | I mean, Steve Jobs had to work with people, but he wasn't some
       | prophet. He was a talented guy, who had his failures and
       | successes, more of the latter.
       | 
       | It is a cool story, but if my boss of 15 years ago becomes world
       | famous, I'm not going to personally treasure the email he sent
       | with 4 words, possible 2 automated, write a blog post about it.
       | 
       | I'm just going to giggle to myself a little. Again, I might be in
       | the minority here.
        
         | sailfast wrote:
         | I'd hypothesize you would if you thought he was a great boss,
         | and the opportunity to work there was unique.
         | 
         | Just reading that email felt magical to me - to get something
         | so visionary on your first day at a company in the early 90s
         | would've convinced me they were leading me in the right
         | direction.
        
       | lutusp wrote:
       | My interactions with Steve Jobs came earlier, when he wasn't
       | quasi-mythical, but was already a PITA. A typical interaction
       | with Steve Jobs in 1976:
       | 
       | "Hi! Are you Steve Wozniak?"
       | 
       | "No, I'm Steve Jobs."
       | 
       | "Okay ... umm ... where is Steve Wozniak?"
       | 
       | I suspect people's preference for those who were actually
       | building things, over selling them, may have twisted SJ's
       | character ... I mean, more twisted than it already was.
       | 
       | Ironically, two people I worked with in the early Apple days --
       | Steve Jobs, enough already said, and Jef Raskin, who designed the
       | first incarnation of the Macintosh -- both died of pancreatic
       | cancer.
       | 
       | I actually miss Jef. We lived together for a while, as I was
       | finishing Apple Writer and my frequent commutes from Oregon were
       | becoming impractical.
       | 
       | Here's a Jef Raskin story I think almost no one knows. Jet
       | resolved to design an electric car. He packed a bunch of 12 volt
       | car batteries into a relatively small, lightweight car, and,
       | after removing the ICE, rigged an electric motor in its place.
       | 
       | First test drive, Jef tried to descend a hill, only to discover
       | the car's brakes, which until then had gotten an assist from the
       | ICE, were nowhere near adequate to stop the suddenly-massive
       | battery bank. Very scary, briefly out of control, but no harm
       | done.
        
         | agentjj wrote:
         | So the mythical Apple car project actually goes way back :)
        
       | iwontberude wrote:
       | The audio snippet was value enough to visit this page. Awesome
       | story too!
        
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