[HN Gopher] Gandi March 9, 2025 incident postmortem
___________________________________________________________________
Gandi March 9, 2025 incident postmortem
Author : wilsonfiifi
Score : 37 points
Date : 2025-05-05 11:10 UTC (11 hours ago)
(HTM) web link (news.gandi.net)
(TXT) w3m dump (news.gandi.net)
| jsheard wrote:
| Does anyone here even use Gandi anymore since they got acquired
| and hiked their prices to the moon? They want $40/year for a .com
| now, it's absurd.
| shinryuu wrote:
| Just transferred away the other day.
| sampullman wrote:
| There aren't many registrars that support one of the TLDs I
| use, but I've moved everything else.
| kettleballroll wrote:
| What alternative can you recommend?
| SG- wrote:
| https://porkbun.com
| jsheard wrote:
| Porkbun is a solid all-rounder. Cloudflare sells domains at
| cost so they're slightly cheaper than Porkbun, but the catch
| is that you're forced to use CFs nameservers so YMMV
| depending on whether you want that flexibility.
| gpjt wrote:
| Another one leaving for Porkbun here.
| nicoburns wrote:
| Namecheap are reliable and well-priced
| someotherperson wrote:
| But their ethics are rock bottom. So maybe use of the many
| competitors mentioned here instead of giving money to this
| outfit.
| sillysaurusx wrote:
| Any proof? Or... anything?
| nicoburns wrote:
| Do you have more information on this? First I've heard of
| this.
| someotherperson wrote:
| It's been going on for years. I've personally tried to
| report phishing scams to Namecheap and get the laziest
| action on it (for example, I report 30 domains, and only
| one gets taken down and the rest + the account stay
| active) or totally ignored altogether after one or two
| exchanges. This laziness in response despite their
| platform being abused this heavily suggests they don't
| want to give up the revenue they're getting from it. The
| CEO is incredibly defensive about it and suggests that
| the security theater is evidence that they actually want
| to do something, but it's been years and they're still
| heavily used. This is despite not being the cheapest out
| there, which suggests that scammers prefer it for other
| reasons.
|
| https://www.reddit.com/r/NameCheap/comments/1duy4cn/const
| ant...
|
| https://news.ycombinator.com/item?id=30603615
|
| https://shkspr.mobi/blog/2021/05/why-do-scammers-love-
| namech...
|
| And last but not least: https://www.theregister.com/2021/
| 05/10/ncsc_active_cyber_def...
| VWWHFSfQ wrote:
| I've been using Tucows/Hover since forever. never even a
| single problem
| Sanzig wrote:
| For Canadians trying to avoid US registrars - grape.ca.
| They've been in business since '99, I think they were one of
| the first CIRA accredited registrars for .ca domains.
| Faaak wrote:
| infomaniak: swiss & cheap
| srhngpr wrote:
| Piggybacking on this comment, what about alternatives for
| good/basic shared hosting? (i.e., PHP, MySQL, etc.) I've got
| a few WP sites that I maintain where I need keep something
| reliable, secure/trusted, and relatively low-cost.
| pinebox wrote:
| nearlyfreespeech.net
| kgwxd wrote:
| I was just about to grab a few domains so, of course, my
| previous go-to has since turned to poop. Are there any good
| registrars left and, if so, who?
| internetter wrote:
| Cloudflare (at cost), or porkbun
| noinsight wrote:
| Amazon/AWS Registrar. They're a reseller for Gandi, but of
| course everything is managed through AWS and the pricing is
| at-cost instead of the rip-off that Gandi is now.
| wyan wrote:
| OVH is pretty fairly priced, includes the DNS zones, and is
| EU based
| avsm wrote:
| I use Gandi for dozens of domains. This incident aside, they've
| been reliable and undramatic, and I don't mind paying a small
| premium for something as important as DNS.
|
| Has anyone else been impacted by the sale of Gandi to
| Your.Online [1]? I hadn't even noticed this until the post
| above, but it at least looks like the acquirer is still a
| European company.
|
| [1] https://your.online/press-release/
| keehun wrote:
| What does Gandi provide wrt DNS that is worth a premium? What
| do they offer that at-cost domain registrations & free DNS
| management from Cloudflare do not?
| Forbo wrote:
| One could argue the polish of their UI/UX is worth it, but
| not to me. I moved to Porkbun and found the difference a
| bit frustrating when trying to migrate from Gandi, but that
| was one time pain.
| tobltobs wrote:
| I wouldn't mind a "small premium", but 300% price increase is
| robbery. Can't imagine that this kind of greed doesn't affect
| their quality of service.
| jsheard wrote:
| To add insult to injury they also killed the free mailboxes
| they used to bundle with domains as standard, so customers
| who used that feature had to start paying a huge premium
| for the domain itself _and_ pay even more on top of that to
| retain access to their email.
| maeln wrote:
| And their mailbox offering is also overpriced.
| 5.99EUR/month (and it use to be pricier! they recently
| decreased the price) for 10Go and very basic email
| features. Fastmail is 5EUR for 60Go, masked email, and a
| few other things (not in the EU tho).
| genewitch wrote:
| I used to pay $5/yr for fastmail but that plan is now
| $15/yr, but I only get 0.5GB of storage.
|
| So it's like $1.05/month!
| kemotep wrote:
| I pay $5 a month (50 a year technically) for fastmail and
| get a 50 gb mailbox and 10 gb cloud storage. How old is
| your account?
| sombragris wrote:
| I am transferring all my domains away from them. This is
| too much of a hike.
| rom16384 wrote:
| What registar do you recommend? I used Gandi because it
| was a no-nonsense registar, even if a bit more expensive.
| homebrewer wrote:
| Cloudflare sells domains at cost, if you can stomach
| them.
| arcanemachiner wrote:
| Porkbun is cheap as well, and has the bonus feature of
| not being Cloudflare.
| pengaru wrote:
| I've been happy with https://www.dynadot.com/ lately
| sombragris wrote:
| I'm using now a Tucows reseller via eNom.com. So far,
| it's good although it does not accept my preferred credit
| card; I had to resort to my debit card for payment (same
| operator, same issuer bank; go figure). Gandi did not
| have that kind of issues but then, a 300% price hike
| certainly made me run from them.
| a2tech wrote:
| Their web interface is extremely unreliable. Pretty much
| every time I need to renew or checkout, the web site doesn't
| work. I have to try over multiple days before I get through
| the process fully. If you try to contact support, it'll take
| a few days and you get the worst kind of form responses.
|
| This has reminded me to start migrating domains away, so the
| timing is good.
| ademarre wrote:
| Gandi was sold to a private equity firm in a leveraged buyout
| in 2019 [0,1]. Nothing good has happened with Gandi since.
|
| [0] https://www.crunchbase.com/acquisition/montefiore-
| investment...
|
| [1] https://news.gandi.net/en/2019/02/futureofgandi-the-
| adventur...
| ziml77 wrote:
| Is price the only negative about them? I know the sentiment
| around Gandi here is negative, but the one time I needed to
| handle a domain issue recently they were super quick on the
| support. The problem was even my fault for messing up the ID
| info I'd provided (requirement of the registry for that TLD),
| but they got me back up and running 20 minutes after I sent
| their legal team the corrected info.
| urtrs wrote:
| I asked for the authorization code to transfer my domain as
| it would not appear anywhere. They replied after 10 days.
| Also the code was wrong.
| paulv wrote:
| We use them for a few dozen domains. DNS only, though, and they
| are all set to auto-renew.
|
| I basically only have to interact with them when we need to
| make DNS changes. The web UI seems fine, especially in the
| advanced view, but our biggest zones are managed through
| opentofu, so I can see how changing a large zone would be
| frustrating.
| insane_dreamer wrote:
| Used them for years with zero issues--I'm happy with the
| stability (though I wasn't aware they'd been bought out or
| raised their prices).
| thegeekpirate wrote:
| https://tld-list.com is the the place to go when needing a domain
| (although it seems they're having some site issues at the
| moment).
| workfromspace wrote:
| The last good thing Gandi did for me is to convince (more like
| force) me to migrate to Fastmail. I wish I've done that before.
| latchkey wrote:
| Switching to ceph probably isn't the flex they think it is.
___________________________________________________________________
(page generated 2025-05-05 23:02 UTC)