[HN Gopher] Snapchat is harming children at an industrial scale?
       ___________________________________________________________________
        
       Snapchat is harming children at an industrial scale?
        
       Author : Tomte
       Score  : 135 points
       Date   : 2025-04-16 12:12 UTC (1 days ago)
        
 (HTM) web link (www.afterbabel.com)
 (TXT) w3m dump (www.afterbabel.com)
        
       | dang wrote:
       | There was a related thread on the front page: _TikTok is harming
       | children at an industrial scale_ -
       | https://news.ycombinator.com/item?id=43716665
       | 
       | Since that article is several months old and this one is new, we
       | swapped it out. I assume it makes more sense to discuss the new
       | one. Also, there were lots of criticisms of the other article for
       | supposedly focusing only on TikTok, and those criticisms seem
       | supplanted by this piece. (I'm not arguing whether it's right or
       | wrong, nor have I read it.)
        
         | burningChrome wrote:
         | The same outlet did the TikTok story:
         | 
         |  _Following the format of our previous post about the
         | "industrial scale harms" attributed to TikTok, this piece
         | presents dozens of quotations from internal reports, studies,
         | memos, conversations, and public statements in which Snap
         | executives, employees, and consultants acknowledge and discuss
         | the harms that Snapchat causes to many minors who use their
         | platform._
        
         | pelagicAustral wrote:
         | You can essentially just wildcard the social network name and
         | everything still applies. That's the status quo
        
           | graemep wrote:
           | Except FB, which mostly harms the middle aged.
        
             | morkalork wrote:
             | It was harming kids on an industrial scale back when it was
             | new, before Instagram et al cannabalized their audience
        
               | basisword wrote:
               | Was it? In Facebook's early days you actually followed
               | your friends and only saw their content. There wasn't
               | even an algorithm until a few years in when they stopped
               | showing the feed chronologically. It wasn't perfect but
               | it was largely just an extension of your IRL social life.
        
               | spacechild1 wrote:
               | Yes. Early FB was a completely different application and
               | pretty similar to MySpace.
        
               | nonameiguess wrote:
               | Getting into the limits of my memory here, but as far as
               | I recall, early Facebook didn't have a feed at all,
               | chronological or otherwise. It was just a directory of
               | students at your own school, skeuomorphic to the physical
               | "facebook" that universities would hand out each semester
               | to students on campus, which gave you a headshot of
               | everyone along with their room numbers. At some point,
               | they added an updateable "status" field to the profiles,
               | to tell your friends how you were feeling that day or
               | what you were doing or whatever. When they started
               | showing those on the home page instead of just on the
               | profiles, then there was a feed, which eventually
               | transformed into the monster we see today.
               | 
               | But early on, it was just a digital phonebook with
               | headshots and exactly equivalent to physical items that
               | schools already distributed.
        
               | biker142541 wrote:
               | Would generally disagree here. Especially when limited to
               | edu emails, it was focused on human connections. Even
               | after it opened to broader audience, it was centered on
               | explicit connections you already had (or to some limited
               | extent discovering new ones through network effects).
               | 
               | Now whether social networks in even these basic forms are
               | harmful (discouraging physical connections, isolation in
               | digital environments, etc), is maybe a different topic.
               | 
               | Exposure to echo chambers of harmful, hateful content
               | driven by algorithms seems to be more the focus here.
               | MySpace, early FB, or even AIM/ICQ, and others focused on
               | facilitating connections and communication didn't drive
               | the same level of harm imo.
        
             | WhereIsTheTruth wrote:
             | and countries, at a secret service scale
             | 
             | https://www.amnesty.org/en/latest/news/2022/09/myanmar-
             | faceb...
        
       | burningChrome wrote:
       | With both of these articles, are we finally getting to a tipping
       | point with social media and its negative effects on people?
        
         | isk517 wrote:
         | I think part of it is that social media has now been around
         | long enough that it is becoming possible to study the long term
         | effects on our monkey brains from being constantly exposed to
         | the lives and opinions of millions of strangers on a global
         | level.
        
         | zonkerdonker wrote:
         | People knew smoking killed for decades. Do you think that with
         | no policy change and no regulation, that Marlboro and Philip
         | Morris would have let their market tank?
         | 
         | Advertising - banned, smoking indoors - banned, and most
         | importantly, taxing the hell out of them (every 10% increase in
         | cigarette prices results in a 4% decrease in adult consumption
         | and a 7% decrease in youth consumption).
         | 
         | There isn't really directly comparable policy to taxing these
         | free social media platforms., however, and the whole thing is a
         | bit stickier. Before any policies can stick, the public needs
         | to be aware of the issues. That is tough when most people's
         | 'awareness of issues' comes directly from social media.
        
         | fazeirony wrote:
         | for sure. but if ANY of that kind of thing gets in the way of
         | profits, well then that's not OK. in capitalism, profit is the
         | _only_ thing that matters. CSAM? drugs? underage use? pfft.
         | 
         | until this country gets serious about this stuff - and don't
         | hold your breath on that - this is the absolute acceptable
         | norm.
        
       | zonkerdonker wrote:
       | Anyone remember YikYak? I was in university at the time, the
       | explosive growth was wild. After the inevitable bullying, racism,
       | threats, doxxing, that came with the anonymous platform, YikYak
       | enabled geofencing to disable the app on middle and high school
       | grounds.
       | 
       | I think every social media platform with an "age limit" should be
       | required to do this as well. And open it up, so that anyone can
       | create their own disabling geofence on their property. How great
       | would it be to have a snapchat free home zone? Or FB, or tiktok
        
         | dang wrote:
         | One past thread: _Thank You, Yakkers_ -
         | https://news.ycombinator.com/item?id=14223199 - April 2017 (108
         | comments)
         | 
         | Lots of comments:
         | https://hn.algolia.com/?dateRange=all&page=0&prefix=false&qu...
        
         | rollcat wrote:
         | Technological solutions to societal problems just don't work.
         | 
         | Some $EVIL technology being fashioned to harm individuals isn't
         | to blame - the companies behind that technology are. You can
         | pile up your geofencing rules, the real solution lies somewhere
         | between you deleting the app and your government introducing
         | better regulation.
        
           | kennywinker wrote:
           | Geofencing around schools is the kind of thing you might see
           | if government attempted to regulate this
        
             | ClumsyPilot wrote:
             | Don't we geofence sale of alcohol and tobacco around
             | schools?
        
               | vkou wrote:
               | I think vending machines dispensing whiskey shooters
               | would be a great addition to any classroom.
               | 
               | People clearly want the product, and I would clearly
               | stand to make a lot of money from it.
        
               | kgwxd wrote:
               | You want every (any?) app knowing your exact location at
               | all times? That's not how we "geofence" the sale of
               | physical goods.
        
               | zonkerdonker wrote:
               | I imagine this could be set up on the operating system
               | side. All the apps would receive is a go/no go signal,
               | not fine coordinates
        
           | Swenrekcah wrote:
           | By this logic technological "progress" can not cause societal
           | problems?
           | 
           | Which of course it can so why can't a part of the solution be
           | technological?
        
             | vacuity wrote:
             | It can be, but I think practically it can't be. Maybe that
             | doesn't fit into a nice logical statement, but there you
             | have it. Or: when you build yourself a constantly-
             | accelerating, never-stopping racecar and get on it, it's
             | hard to build a steering wheel or brake pedal for it. Or
             | or: it's a lot easier to get into a deep hole than to get
             | out of one.
        
           | palmotea wrote:
           | > Technological solutions to societal problems just don't
           | work.
           | 
           | Ehhh, that's just a poorly thought out slogan whose "truth"
           | comes from endless repetition. Societal problems can have
           | technical origins or technical enablers. In which case a
           | technical solution might work to make things better.
           | 
           | So no, there's no technical solution to "people being mean to
           | each other," but there is a technical solution to, say,
           | "people being meaner to each other because they can cloak
           | themselves with anonymization technology."
        
             | rollcat wrote:
             | > Societal problems can have [...] technical enablers.
             | 
             | That was my point.
             | 
             | > [...] there is a technical solution to, say, "people
             | being meaner to each other because they can cloak
             | themselves with anonymization technology."
             | 
             | I've never used (or even heard of) YikYak before, but what
             | solution are you suggesting exactly? De-anonymisation? How
             | would you achieve that? Suppose you have a magical^W
             | technological de-anonymising wand, how would that not cut
             | both ways?
             | 
             | So YikYak enabled geofencing, to alleviate the problem
             | they've caused in the first place? But let's suppose they
             | didn't do that.
             | 
             | How could I, as an average parent trying to protect my
             | child, employ such a solution on my own? Could my tech-
             | savvy neighbor help me somehow? Is there a single person
             | outside of YikYak who can build a solution that any parent
             | could use?
        
         | btown wrote:
         | Ah, a world where this is taken to an extreme might even bring
         | back the mythical https://en.wikipedia.org/wiki/Third_place
         | rapidly disappearing in the American suburb and city alike...
         | because it becomes the only place in the community where
         | property owners don't geofence to forbid social media use!
         | 
         | https://theweek.com/culture-life/third-places-disappearing
         | 
         | But of course, social media companies will pour incredible
         | amounts of money into political campaigns long before they let
         | anything close to this happen.
        
         | jmathai wrote:
         | We block a number of online properties including Snapchat and
         | YouTube using NextDNS.
         | 
         | We have different profiles for different devices to allow, for
         | example, YouTube on the television but not on kids tablets or
         | phones.
        
           | soperj wrote:
           | that's only good for the devices using your internet though
           | no? not if they have data.
        
             | pmarreck wrote:
             | why would you give a kid data? (as in cell data,
             | presumably) I guess, to be able to helicopter them from
             | anywhere...
             | 
             | Apple devices would still have parental controls in that
             | case, though, I think?
             | 
             | Cellphone companies should really step up, here.
        
               | jmathai wrote:
               | Even if they don't have data ... they may use someone
               | else's wifi. NextDNS configuration profiles address this
               | - https://apple.nextdns.io/
        
             | jmathai wrote:
             | I install a configuration profile on their devices which
             | forces NextDNS regardless if they're on my wifi, LTE or
             | their friend's wifi.
             | 
             | https://apple.nextdns.io/
        
         | nancyminusone wrote:
         | At my college, someone got kicked out for yikyacking "gonna
         | shoot all black people a smile tomorrow" and everyone quickly
         | realized exactly how anonymous it really was after the guy was
         | found a few hours later.
         | 
         | Thing is, there was a comma between "people" and "a smile"
         | which made his poorly thought out joke read a lot differently.
         | Dumb way to throw away your education.
        
           | wilsonjholmes wrote:
           | Crazy Smart (;
           | 
           | Edit for clarity: /s - I went to the same university which
           | had the above slogan.
        
           | lotsofpulp wrote:
           | I don't understand. The "joke" would be if there was no
           | comma. Putting a comma seems like they wanted to cause panic,
           | and feign ignorance later.
        
             | nancyminusone wrote:
             | Yes, that's what he tried to argue (it was a joke bro) in
             | the lawsuit that followed, to try to get back in. He lost.
             | 
             | Personally, I think he just flubbed it. At the time, memes
             | like "I'm gonna cut you <line break> up some vegetables"
             | were popular. Can't expect a dumbass edgelord to have good
             | grammar.
             | 
             | Either way, it was a stupid thing to do and he paid for it.
        
           | myko wrote:
           | I'm being obtuse but I don't see the comma thing making the
           | "joke" come off differently, what am I missing?
        
             | koolba wrote:
             | To shoot a smile means to smile at someone. So the pun is
             | that he is going to smile at every black person he sees.
        
             | LeifCarrotson wrote:
             | The phrase "shooting a smile at someone" means to briefly
             | or quickly glance at someone while smiling. Perhaps "shot a
             | glare in his direction" is more familiar?
             | 
             | Depending on the location of the comma, the speaker is
             | either planning to make happy gestures at people, or
             | killing people with a firearm which makes them happy.
        
           | pmarreck wrote:
           | So basically, if he hadn't added the comma, he'd still be at
           | college.
           | 
           | So he got kicked out because of an extra comma, which he
           | added to make it even more edgy, at the cost of reducing
           | plausible deniability to nearly zero.
        
             | alwa wrote:
             | I'm not sure which college was involved here, but if I were
             | the person adjudicating this, I imagine the outcome would
             | not have hinged on the comma.
        
               | pmarreck wrote:
               | Well, without the comma it can be entirely plausibly
               | framed as a nice statement, no?
        
               | m3rc wrote:
               | That is not exactly how disciplinary or legal procedures
               | tend to go. The intention is clear here.
        
         | kgwxd wrote:
         | Geo fencing requires constantly sharing location data.
        
       | Frieren wrote:
       | Each generation of parents fails on something.
       | 
       | This generation is failing at recognizing the dangers of social
       | media.
       | 
       | Teenagers and even children are being radicalized on-line, sold
       | dangerous diets, manipulated by state sponsored creators, lied by
       | companies, taught anti-science, and the list goes on and on.
       | 
       | How is all this not heavily regulated? Even adults need
       | protection from scammers, fake products, misleading ads, hidden
       | product promotions that look like personal opinions...
       | 
       | We have gone back a 100 years when it comes to consumer rights,
       | and children are the ones that are paying the highest price.
        
         | cmrdporcupine wrote:
         | As a parent, I never failed to recognize it.
         | 
         | I just failed to be able to do anything about it.
         | 
         | You were a teenager once, I'm sure you can remember how little
         | influence your parents actually had over how you actually spent
         | your time. Or at least saw that in your friends.
         | 
         | This is a society wide thing. Parents are pretty much
         | powerless.
         | 
         | So yes, regulation. But you'll see how discussion of any
         | proposal for this goes down in this forum. Just imagine across
         | the whole polis.
        
           | radicaldreamer wrote:
           | Regulation of social media probably polls pretty well, I
           | think polls have even found that most high schoolers want to
           | reduce or end their usage of it
        
             | cmrdporcupine wrote:
             | Phone use during class time is banned in my kid's high
             | schools.
             | 
             | Makes no difference -- it's completely unenforced by the
             | teachers. They're practically physically adults, teachers
             | don't want to risk the confrontation, etc. And the kids
             | suffer for it.
             | 
             | And my youngest uses no social media but their mind is
             | still eaten by constant phone usage.
             | 
             | More than social media, the problem is the device. The form
             | factor.
             | 
             | The "smartphone" is a malevolent technology.
        
               | mugwumprk wrote:
               | Petition to build Faraday cages into every public school
               | classroom in the country
        
               | jay_kyburz wrote:
               | Phones are banned on school ground here and its working.
               | My kids have never been allowed social media here at
               | home, and they don't see friends doing it because phones
               | are not allowed at school at all.
               | 
               | Neither give a shit about their phone and we have to
               | force them to take it if they are going out so we can
               | call them if we need them.
        
           | yamazakiwi wrote:
           | I want to add it is important to show that you are against
           | those things as well, too many people react by shifting blame
           | when they stand to gain more by saying, "Yeah, I don't like
           | that either."
        
           | glitchc wrote:
           | We can always take the phone away. As a parent of a teenager,
           | sometimes I have to make hard choices. This is one of them.
           | 
           | Kids don't _need_ cellphones. We _want_ them to have one
           | often because of our own insecurities.
        
             | ceejayoz wrote:
             | > We can always take the phone away.
             | 
             | Kids are... resourceful.
             | 
             | https://www.cbsnews.com/news/teen-goes-viral-for-tweeting-
             | fr...
             | 
             | Last week, a 15-year-old girl named Dorothy looked at the
             | smart fridge in her kitchen and decided to try and talk to
             | it: "I do not know if this is going to tweet I am talking
             | to my fridge what the heck my Mom confiscated all of my
             | electronics again." Sure enough, it worked. The message
             | Dorothy said out loud to her fridge was tweeted out by her
             | Twitter account.
             | 
             | (And before that, she used her DS, her Wii, and a cousin's
             | old iPod. There's always a friend's house, too.)
        
               | itishappy wrote:
               | I'd posit that social media restricted-solely-to-a-fridge
               | is still significantly less harmful than social media
               | literally-always-within-arms-reach.
        
               | ceejayoz wrote:
               | This was the best they could come up with on short/no
               | notice.
               | 
               | $50 (or a hand-me-down from a friend) will buy you an
               | Android burner phone that can hop on the neighbor's wifi.
        
               | itishappy wrote:
               | Confiscate the hell out of it. That's what parenting is
               | for. How much money is a kid going to spend on burner
               | phones before deciding to just stop bringing them to the
               | house?
        
               | ceejayoz wrote:
               | > Confiscate the hell out of it.
               | 
               | People in prisons manage to conceal contraband (including
               | cell phones) in their cells, and they have
               | _substantially_ fewer hiding spots.
               | 
               | Turning your house into a prison with random room
               | tossings has consequences, too.
        
               | itishappy wrote:
               | I don't really understand what you're arguing for here.
               | Obviously prisons understand they can't catch everything,
               | but they try anyway because it's still better than
               | letting prisoners bring in whatever they want.
        
               | danielbln wrote:
               | I ran a secret Ethernet cable to the router to circumvent
               | parental Internet restrictions, that was in the early
               | 2000s. Teenagers will be teenagers.
        
               | olyjohn wrote:
               | My dad took away my PC when I got bad grades and put it
               | in his room.
               | 
               | I took the mobo, CPU, RAM, hard drive and PSU out of the
               | case, put them in my backpack and went to my friends
               | house. He never noticed.
               | 
               | That said, I still couldn't use the PC when I was at
               | home. Physically taking away the machine wasn't really
               | the punishment.
               | 
               | This would apply to cell phones and such too. Sure they
               | might figure out some workaround that works sometimes,
               | but it won't be the same.
        
           | basisword wrote:
           | Genuinely asking - is it impossible to just enforce a no
           | phones until 16+ rule with your kids? The reasons against it
           | I see are either "it's too hard for the parents" or
           | hypothetical ("they would have no social life"). There were
           | tonnes of things I wanted to do as a teenager that my parents
           | prevented me from doing. Including things my friends were
           | allowed to do by their less strict parents. There was of
           | course things I did despite them but phones seem like a
           | simple one for parents to control given teenagers can't
           | afford them otherwise until they start working at 16+.
           | Allowing instant messaging via a computer seems like a nice
           | middle ground.
        
             | ceejayoz wrote:
             | Only if you're willing to ban them from ever going to
             | friends' houses, where they'll use their friends' devices
             | to do it.
        
               | itishappy wrote:
               | A cell phone is available 168 hours a week. A friend's
               | phone might be available, say, 10% of that?
        
               | ceejayoz wrote:
               | Friend gets a _new_ phone, gives you the old one.
               | Neighbor has open wifi. Hide it deep in the giant pile of
               | laundry in your bedroom.
               | 
               | Whack-a-mole is fun at an arcade. It's not fun when it's
               | your kids.
        
               | itishappy wrote:
               | That's still significantly better than having it
               | available at the dinner table, no?
               | 
               | The goal of parenting is to raise good kids.
               | Unfortunately, it's not always going to be fun.
        
               | spacechild1 wrote:
               | > where they'll use their friends' devices to do it.
               | 
               | That'd already be much, much better than using it at
               | every possible moment.
               | 
               | Why do people just give up proactively? Yes, you can't
               | prevent it 100%, but you can still try to restrict it as
               | much as possible.
        
               | ceejayoz wrote:
               | > Why do people just give up proactively?
               | 
               | Because we're up against trillion dollar companies that
               | employ armies of experts with the goal of inducing
               | addictive behavior. We're deeply outgunned.
               | 
               | Because kids have a genuine need for socialization, and
               | being the one without a phone means you just don't get
               | invited to shit. Birthday parties, hangouts, random trips
               | to the ice cream shop.
               | 
               | Because kids are smart. I'm very technical - I had a
               | pfSense firewall, Pihole, and Apple's screen time on my
               | kids' devices. They found ways around that within hours;
               | kids at school swap VPN/proxy instructions and whatnot.
               | 
               | Because kids these days get a school laptop, on which I
               | have zero admin rights.
               | 
               | Because I don't want to be a jail warden, I want to be a
               | parent.
        
               | spacechild1 wrote:
               | Yes, I understand all of that. What I meant was: refusing
               | smartphones _as long as possible_. For example, as long
               | as only ~50% of your kid 's friends have a smartphone, it
               | should be possible to still resist. Just don't be one of
               | those parents who (unknowingly) help create the problem
               | in the first place by succumbing to Big Tech on the first
               | occasion.
        
             | cardanome wrote:
             | I would have strongly agreed with you if we were talking
             | ten years ago but with everything using two-factor
             | authentication these days it pretty much a requirement to
             | have a phone. Even for children to do school work.
             | 
             | Like there are parental control systems and all that you
             | could set up but that requires you to be pretty tech savy
             | as a parent. I think you are already doing great if you
             | keep your child away from phones and tablets until they are
             | of school age but keeping teenagers away from smart phones
             | seems very unrealistic if you don't live in a remote
             | commune or something.
             | 
             | I really, really wish it weren't the case.
        
           | itishappy wrote:
           | > You were a teenager once, I'm sure you can remember how
           | little influence your parents actually had over how you
           | actually spent your time.
           | 
           | Actually, I remember the opposite. I had problems with screen
           | time so my parents put a password on the computer. It wasn't
           | 100% effective, of course, but it was closer to 90% than 0%.
        
             | aylmao wrote:
             | > You were a teenager once, I'm sure you can remember how
             | little influence your parents actually had over how you
             | actually spent your time.
             | 
             | There might be bias here if one remembers one's own teenage
             | years, because I'm sure many teenagers _think_ their
             | parents don't have influence over them. If you ask the
             | parents though I'm sure many would agree aren't fully in
             | control, but do notice they have a lot of influence still.
             | 
             | Personally, the older I grow, the more I realize how much
             | influence in general my parents actually had over me.
        
         | basisword wrote:
         | >> How is all this not heavily regulated?
         | 
         | It isn't properly regulated because the CEO's and founders just
         | moan that it isn't possible to regulate so much user generated
         | content. I'm of the opinion that, in that case, their sites
         | shouldn't exist but people seem to have convinced themselves
         | that Facebook et al provide too much value to stand up to.
        
           | ClumsyPilot wrote:
           | > CEO's and founders just moan that it isn't possible to
           | regulate
           | 
           | Surely if a CEO with a billion dollar budget can't regulate
           | it, neither can a parent?
        
             | olyjohn wrote:
             | A parent only needs to regulate their child. Not 25
             | billions daily posts.
        
               | ClumsyPilot wrote:
               | It sounds like extremely convenient offloading of
               | responsibility for a toxic product
        
         | ThrowawayTestr wrote:
         | What exactly do you want relegated? What powers do you want
         | Trump to have to control the speech of Americans?
        
       | rattlesnakedave wrote:
       | This all seems like obvious byproducts of an ephemeral photo
       | based platform. Beyond these, there's also the shitty "explore"
       | feature that pushes sexually explicit content that can't be
       | disabled. Surprised that's not mentioned here.
        
       | BlueTemplar wrote:
       | Trigger warning for descriptions of ruined teenager lives
       | (including up to death), complete with happy mugshots of
       | "before".
       | 
       | (Some things are worth getting disturbed by though.)
        
       | n4ture wrote:
       | Hi @dang,
       | 
       | Sorry to hijack this thread with a completely off-topic issue,
       | but I have no idea where else to reach about this. I did a
       | submission yesterday showcasing the work of some of my colleagues
       | at UofT, it's satire but it is backed by serious academical work.
       | I was very sad to see it quickly got flagged and removed from the
       | front page when it started to generate discussion. I just wanted
       | to ask you to unflag it or provide an exlaination as to why it
       | should remain flagged and is breaking the guidelines, as I
       | believe censoring/muting academics on important topics such as AI
       | in the current political climate is yet another dangerous step
       | towards fascism.
       | 
       | The submission in question:
       | 
       | https://news.ycombinator.com/item?id=43704319
       | 
       | Thanks for listening to my plea, and again apologies for being so
       | off-topic!
       | 
       | Best,
       | 
       | n
       | 
       | Edit: formating/typo for clarity
        
         | tomhow wrote:
         | Please email hn@ycombinator.com with questions like this.
        
       | Nevermark wrote:
       | The social media business model is predicated on scaling up
       | obvious and huge conflicts of interest. To scales unfathomable a
       | couple decades ago.
       | 
       | Basic ethics, and more importantly the law, need to catch up.
       | 
       | Surveilling, analyzing, then manipulating people psychologically
       | to mine them for advertisers is just as real a poison as
       | fentanyl.
       | 
       | And when it scales, that mean billions of dollars in revenue,
       | actual trillions of dollars in market value unrelentingly
       | demanding growth, playing whack-a-mole with the devastating
       | consequences isn't going to work.
       | 
       | Conflicts of interest are illegal in many forms. Business models
       | incorporating highly scalable conflicts of interest need to be
       | illegal.
       | 
       | We could still have social media in healthier forms. They
       | wouldn't be "monetizing" viewers, they would be serving
       | customers.
       | 
       | Facebooks army of servers isn't required to run a shared
       | scrapbook. All those servers, and most of Facebook's algorithms
       | and now AI, are there to manipulate people to the maximum extent
       | possible.
        
       | WaitWaitWha wrote:
       | I do want to note a tangential topic on social media harming
       | children and young adults.
       | 
       | In my personal experience, kids and young adults particularly
       | those who grew up immersed in social media (born after
       | ~1995-2000), seem to struggle with recognizing appropriate,
       | undistorted social cues and understanding the real-world
       | consequences of their actions.
       | 
       | To Snapchat harming kids, I think it is more than just evil
       | people doing "five key clusters of harms".
       | 
       | Even adults often expect the same instant reactions and flexible
       | social dynamics found online, which blinds them to the more
       | permanent, harsher outcomes that exist outside of digital spaces.
       | 
       | Anecdotally, the utter shock that shows on some people's face
       | when they realize this is sad, and very disconcerting. (At an
       | extreme think "pranksters", that get shot or punched in the face,
       | and they are confused why that happened, when "everyone loves it
       | online".)
       | 
       | How to fix this? the suggested solutions will not solve this
       | problem, as it does not fit the "clusters of harms".
        
       | cbruns wrote:
       | Some readers here presumably work at Snap. How do you feel about
       | this and your work? Do you sleep soundly at night?
        
         | stickfigure wrote:
         | I don't work for Snap, but they do use some software I wrote,
         | so I guess that's close enough.
         | 
         | I find all of these "social media is bad" articles (for kids or
         | adults) basically boil down to: Let humans communicate freely,
         | some of them will do bad things.
         | 
         | This presents a choice: Monitor everyone Orwell-style, or
         | accept that the medium isn't going to be able to solve the
         | problem. Even though we tolerate a lot more monitoring for kids
         | than adults, I'm still pretty uncomfortable with the idea that
         | technology platforms should be policing everyone's messages.
         | 
         | So I sleep just fine knowing that some kids (and adults) are
         | going to have bad experiences. I send my kid to the playground
         | knowing he could be hurt. I take him skiing. He just got his
         | first motorcycle. We should not strive for a risk-free world,
         | and I think efforts to make it risk-free are toxic.
        
           | some_random wrote:
           | Are you not willing to even entertain the notion that
           | communication platforms could influence the way that it's
           | users communicate with each other? That totally ephemeral and
           | private image based social media could promote a different
           | type of communication compared to something like say, HN,
           | which is public and text based? Sure you take your kid
           | skiing, but presumably you make them wear a helmet and have
           | them start off on the bunny hill, I agree that a risk-free
           | world is an insane demand that justifies infinite
           | authoritarian power but there is a line for everyone.
        
             | stickfigure wrote:
             | Yes, _I_ make my kid wear a helmet. _I_ make sure his
             | bindings are set properly. _I_ make sure he 's dressed
             | warmly. _I_ make sure he 's fed and hydrated.
             | 
             |  _I_ am the parent. The ski resort provides the mountain,
             | the snow, and the lifts.
             | 
             | He's a bit too young to be interested in taking pictures of
             | his wang but I'd like to think this is a topic I can
             | handle. Teaching him to navigate a dangerous world is sort
             | of my job. I'm not losing sleep over it.
        
               | fkyoureadthedoc wrote:
               | This is about societal level harm. Sure, _you_ do
               | everything right, but most people don 't.
               | 
               |  _I_ also do everything correctly, but one time a drunk
               | driver still almost killed me.
        
               | stickfigure wrote:
               | Every authoritarian wants more power to prevent "societal
               | level harm". I seem to be hearing that one a lot lately.
        
           | cbruns wrote:
           | Pouring the resources of a company the size of Snap into
           | addicting as many kids into their app as deeply as possible
           | is not the same letting them communicate freely. Besides
           | that, I don't know of any parent that would want ephemeral
           | and private communication between their child and a predatory
           | adult. Snap is also doing nothing to shield them from
           | pedophiles, drug dealers, and arms dealers that are using the
           | same app as a marketplace.
           | 
           | The damning part is that these companies know they harm they
           | are doing, and choose to lean into to it for more $$$.
           | 
           | Thanks for your response. Your open source contributions are
           | perhaps less damned than those of an actual Snap employee ;)
        
           | ClumsyPilot wrote:
           | > Let humans communicate freely, some of them will do bad
           | things.
           | 
           | That's just normal phone calls - no one is complaining about
           | those.
           | 
           | But social networks have algorithms that promote one kind of
           | content over another.
           | 
           | I keep getting recommended YouTube videos of gross and mostly
           | fake pimple removal, on Facebook AI generated fake videos of
           | random crap like Barnacle removal, and google ads for an
           | automated IoT chicken coop.
           | 
           | I have never searched for these things and no living person
           | has ever suggested such things to me. The algorithm lives its
           | own life and none of it is good.
        
             | stickfigure wrote:
             | You have a very different experience than I do! My Youtube
             | algorithm suggestions are _wonderful_ , full of science and
             | engineering and history and food and travel and comedy and
             | all kinds of weird esoteric things that would never have
             | been viable in the broadcast TV I grew up with. I am
             | literally delighted.
             | 
             | Maybe you're starving the algorithm and it's trying random
             | things? Look up how to reset the YT algo, I'm sure it's
             | possible. Then try subscribing/liking a few things that you
             | actually like.
             | 
             | If you're within a standard deviation or two of the typical
             | HNer, look up "Practical Engineering" and like a few of his
             | videos. That should get you started.
        
         | braza wrote:
         | I've worked there, maybe my 2 cents: at the end of the day I
         | have mouths to feed and honestly I used to be idealistic
         | regarding employer moral compass and so on, but coming from the
         | bottom in socio-economic terms I will exercise my right to be
         | cynical about it.
         | 
         | I have some support to the Trust&Safety team at the same period
         | of the whole debate about the section 230; and from what I can
         | tell Snap has some flagging mechanisms quite good related with
         | people selling firearms, drugs and especially puberty blockers.
         | 
         | The thing that I can say is that a lot of parents are sleeping
         | at the wheel with teenagers and not following what is going on
         | with their child.
        
       | neilv wrote:
       | (Since the TikTok post was swapped out with this one, I'll repost
       | my late comment here, since it applies to a lot of companies.)
       | 
       | > _As one internal report put it: [...damning effects...]_
       | 
       | I recall hearing of related embarrassing internal reports from
       | Facebook.
       | 
       | And, earlier, the internal reports from big tobacco and big oil,
       | showing they knew the harms, but chose to publicly lie instead,
       | for greater profit.
       | 
       | My question is... Why are employees, who presumably have plush
       | jobs they want to keep, still writing reports that management
       | doesn't want to hear?
       | 
       | * Do they not realize when management doesn't want to hear this?
       | 
       | * Does management actually want to hear it, but with overwhelming
       | intent bias? (For example, hearing that it's "compulsive" is
       | good, and the itemized effects of that are only interpreted as
       | emphasizing how valuable a property they own?)
       | 
       | * Do they think the information will be acted upon
       | constructively, non-evil?
       | 
       | * Are they simply trying to be honest researchers, knowing they
       | might get fired or career stalled?
       | 
       | * Is it job security, to make themselves harder to fire?
       | 
       | * Are they setting up CYA paper trail for themselves, for if the
       | scandal becomes public?
       | 
       | * Are they helping their immediate manager to set up CYA paper
       | trails?
        
         | kridsdale1 wrote:
         | My team at Facebook in the 2010s made many such reports.
         | 
         | We did that work because our mandate was to understand the
         | users and how to serve them.
         | 
         | We did that with full good natured ethical intent.
         | 
         | We turned the findings in to project proposals and MVPs.
         | 
         | The ones that were revenue negative were killed by leadership
         | after all that work, repeat cycle.
        
           | neilv wrote:
           | Interesting. Any sense whether that system was consciously
           | constructed? (Like, _Task a group to generate product changes
           | appealing to users, and then cherrypick the ones that are
           | profitable, to get /maintain profitable good product._)
           | 
           | Or was it not as conscious, more an accident of following
           | industry conventions for corporate roles, and corporate
           | inefficiency&miscommunication?
        
         | lupusreal wrote:
         | > _Why are employees, who presumably have plush jobs they want
         | to keep, still writing reports that management doesn 't want to
         | hear?_
         | 
         | They hire people on the autism spectrum who are inclined to say
         | things out loud without much regard/respect for whether they
         | are "supposed to" say it. *cough* James Damore.
        
       | neilv wrote:
       | > _We suggested to them some design changes that we believe would
       | make the platform less addictive and less harmful: [...] 5. Stop
       | deleting posts on Snap's own servers._
       | 
       | Can someone say the original intent or de-facto use case of
       | Snapchat, and how that's changed over time?
       | 
       | Around the time it started, I heard that it was for adult
       | sexting, with people thinking they could use it to send private
       | selfies that quickly self-destruct. So that (purportedly) the
       | photos can't be retained or spread out of the real-time person-
       | to-person context in which they were shared. (I guess the ghost
       | logo was for "ephemeral".)
       | 
       | And then I vaguely recall hearing that Snapchat changed the
       | feature, or got rid of it.
        
       | ViktorRay wrote:
       | Does anyone remember the Hacker News thread last week about Black
       | Mirror?
       | 
       | https://news.ycombinator.com/item?id=43648890
       | 
       | Many in the comments were criticizing Black Mirror for being
       | unrealistic. Especially in Black Mirror's assumption that
       | negative technologies would be introduced into society and ruin
       | people without folks realizing.
       | 
       | Well...Snapchat is basically a Black Mirror story. It was
       | introduced and became widespread without much debate. The
       | negative effects are happening. We know of them. Nothing happens.
       | So the Black Mirror criticizers were wrong.
       | 
       | "You best start believing in Black Mirror stories Mrs Turner.
       | You're in one!"
       | 
       | And so are the rest of us. Look around you and tell me the world
       | isn't a Black Mirror episode.
        
         | sanarothe wrote:
         | I take the opposite viewpoint as the criticisers -- they're too
         | real, too foreseeable, that I would almost ask the Black Mirror
         | writers not to give "them" any more ideas.
        
           | LeifCarrotson wrote:
           | It's the same problem as Charles Stross wrote about in "Don't
           | Create the Torment Nexus":
           | 
           | https://www.antipope.org/charlie/blog-static/2023/11/dont-
           | cr...
           | 
           | Discussed on HN in 2023, with 392 comments:
           | https://news.ycombinator.com/item?id=38218580
           | 
           | The question is whether you want Black Mirror producers or
           | SciFi authors to continue generating art and entertainment.
           | Those have value to people with literary comprehension, but
           | they might also be misinterpreted by people who believe them
           | to be a roadmap. My fear is that by shifting the medium from
           | novel to TV show, you're removing the slight filter that
           | keeps out those with insufficient literacy to sit down with
           | an interesting 400-page paperback and opening it to those who
           | can press "Play".
        
         | abletonlive wrote:
         | How is Snapchat a black mirror episode? Do you think even 10%
         | of Snapchat users are harmed in the ways discussed in this
         | article?
         | 
         | This is like saying we are living in Dune because we have some
         | people in space.
         | 
         | So just because some people are harmed in society suddenly
         | black mirror is not too on-the-nose or unrealistically
         | pessimistic?
        
           | light_hue_1 wrote:
           | Yes. A large fraction of Snapchat's users are significantly
           | harmed.
           | 
           | First hand, I see it all the time in students. There's an
           | extreme unhealthy obsession with social media that leads to
           | serious inferiority complexes and depression. All of this
           | wrapped in algorithms that compel people to participate in
           | various ways, from streaks to points, etc.
           | 
           | Quantitatively, everything from anxiety to depression to
           | suicide has more than doubled in teens.
           | 
           | Oh heck, forget about teens. I see it in plenty of adult
           | groups, like mothers. There's a major pressure from others to
           | keep up, serious self-doubt for normal setbacks, unrealistic
           | expectations around even mundane things.
           | 
           | Social media is black mirror, and we're doing it to
           | ourselves.
        
             | abletonlive wrote:
             | > Social media is black mirror, and we're doing it to
             | ourselves.
             | 
             | You mean black mirror is a pessimistic exaggeration on the
             | state of society and technology. It's not the other way
             | around. What you're observing is not profound, it's
             | literally how the writers approach their process for the
             | show.
             | 
             | In fact, you're doing this weird thing where you make it
             | seem like black mirror was prophetic and it came before all
             | the observations about tech and society, when it was
             | clearly the other way around.
             | 
             | The criticism from the thread you're referencing is that
             | their approach is too on the nose and the villains are
             | cartoonish. There's no subtlety or even anything
             | interesting anymore in the latest seasons. A critique on
             | software subscriptions? We've been doing that since it was
             | invented.
             | 
             | Those are fair criticisms.
             | 
             | What's missing from black mirror, this article, and your
             | perspective is how much social media has benefited
             | everybody. How many jobs has it created? How many brand new
             | careers and small businesses exist only because of social
             | media? It's an entire economy at this point. The good _and_
             | bad effects of democratization of information
             | dissemination.
             | 
             | There's hardly an interesting analysis or critique of the
             | actual current state of tech & society because you're out
             | here looking for the bad and ignoring the good. Much like
             | black mirror is doing. Its main goal is to be as shocking
             | as possible. That's why in the thronglets episode, which I
             | did enjoy, there was so much pointless gore. Yes, the point
             | was that the throng had to see what humans are capable of,
             | but there's no reason to show all the gore associated with
             | drilling through your head or dismembering a dead body. All
             | of that is bottom of the barrel shock value stuff, which is
             | ultimately what black mirror has devolved into.
        
               | jay_kyburz wrote:
               | Yeah, it would be fair more valuable to have the villains
               | everyday folks like you and me just trying to make a
               | buck, too busy or selfish to see the implications of of
               | the software they make.
        
               | JKCalhoun wrote:
               | Your defense of social media seems to be that the jobs it
               | has created outweigh the horrible things it has done to
               | many of the young people in society.
               | 
               | Some of us apparently apply very different weighting to
               | the two sides and come to a different conclusion on the
               | efficacy of social media.
        
               | abletonlive wrote:
               | I'm not defending social media. I'm talking about how
               | there's no nuance in ops perspective, black mirror, or
               | the article. It only highlights the negatives and that's
               | all there is. Basically nobody is looking at the
               | positives. If you're going to do a societal harm analysis
               | you should probably consider the benefits too before
               | coming to a conclusion.
               | 
               | But to your point about young people in society, this
               | feels like a classic "but oh, isn't anybody thinking
               | about the children" moment.
               | https://en.m.wikiquote.org/wiki/Think_of_the_children
               | 
               | It's a logical fallacy. If we are simply thinking about
               | whether any of society is harmed we might as well just do
               | nothing at all and cease to exist. Nobody in this thread
               | is willing to engage and sincerely discuss the benefits
               | vs the harms.
        
         | mystified5016 wrote:
         | That doesn't really track.
         | 
         | Most technologies in Black Mirror are fully implemented as-is,
         | usually with clear and prescient knowledge of the downsides
         | known and suppressed by the owner of the technology.
         | 
         | Snapchat is not that. It started out as an innocent messaging
         | app and slowly mutated into the monster it is _after_ it was
         | already widely adopted.
         | 
         | The criticism of Black Mirror is that it's presented as
         | immediate widespread adoption of the new Torment Nexus 5000,
         | which was always intended to be a force of evil and suffering.
         | Everyone knows exactly what the torment nexus is and willingly
         | accepts it. Snapchat only became a torment nexus after it was
         | established and adopted, and was done this way maliciously.
        
       | aylmao wrote:
       | > "Think it would be interesting to investigate how healthy
       | Snapstreak sessions are for users... If I open Snapchat, take a
       | photo of the ceiling to keep my streak going and don't engage
       | with the rest of the app, is that the type of behavior we want to
       | encourage? Alternatively, if we find that streaks are addictive
       | or a gateway to already deep engagement with other parts of
       | Snapchat, then it would be something positive for "healthy" long
       | term retention and engagement with the product."
       | 
       | For I second I thought this employee was talking about what's
       | healthy for the user. Certainly not though; they mean what's
       | healthy for the "user-base". I find very interesting how this
       | sort of language leads to certain employee behaviour. Using the
       | concept of "health" to mean retention and engagement, might
       | overcast thinking about health from a user's perspective-- it's
       | similar terminology but very different, and sometimes even
       | opposite, goals.
        
         | SamuelAdams wrote:
         | GitHub does the same thing with commits, displaying them on
         | your profile. Is that remarkably different than what Snapchat
         | is doing?
        
         | exceptione wrote:
         | Bingo. If more people were carefully analyzing language, they
         | could spot earlier that people are on the slippery slope of,
         | lets call it, anti-human beliefs; as then they may help them to
         | correct course.
         | 
         | If we don't, these narratives are getting normalized. A society
         | is on a curve of collective behavior, there is no stable point.
         | Only direction.
        
       | adityapuranik wrote:
       | Back when I was graduating from Uni, one day I just decided that
       | Snap streaks pressure was too much. I had streaks of 700 days+
       | with a person I barely talked to. But most of my streaks were
       | with my best friends, people I talked to every day.
       | 
       | It was like a daily ritual, and I couldn't escape it for a while.
       | I decided to go cold turkey, since it felt like the only option.
       | All my friends moaned and complained for a while. They even tried
       | to revive the 'streak' back, but I persisted. Feels really silly
       | when I look back, but 700 days means I was sending snaps everyday
       | for 2 years straight.
       | 
       | I still have the app and there are still few friends of mine, who
       | send me snaps about their whereabouts, but I have stopped using
       | it. Blocking the notifications was one of the best decision that
       | I could have made, since that was the single biggest factor in
       | not opening the app itself.
        
         | taraindara wrote:
         | > Blocking the notifications was one of the best decision that
         | I could have made
         | 
         | I've done this for all social media, and more recently deleted
         | all social apps. I'll go on Facebook sometime through the web
         | browser, mainly for marketplace.
         | 
         | Facebook was the first app I tested disabling notifications on.
         | This had to be about 10 years ago, I noticed they would give me
         | a new notification every 5-10 minutes. I was addicted to
         | checking what the notification as. Usually garbage, and the
         | less I used Facebook the more garbage the notice. Since I've
         | stopped using Facebook for anything but marketplace my entire
         | feed is now garbage. The algorithm doesn't know what to do with
         | me now and its former history.
         | 
         | Having no social apps has been a hard change to get used to.
         | But I feel so much better not feeling like I need to scroll.
         | 
         | I only scroll on hacker news now... which is easy because the
         | top page doesn't get that many updates in a day, and after
         | several minutes of browsing "new" I'm satiated I've seen all I
         | might want to see
        
       | heavyset_go wrote:
       | Did some work with researchers at a local university and found
       | out that Snapchat is like the #1 vector for production and
       | distribution of CSAM. Same thing when it came to online grooming.
        
         | azinman2 wrote:
         | my guess is anywhere kids are will be that
        
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