[HN Gopher] The Business of Phish (2013)
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       The Business of Phish (2013)
        
       Author : Tomte
       Score  : 64 points
       Date   : 2025-03-19 15:40 UTC (7 hours ago)
        
 (HTM) web link (priceonomics.com)
 (TXT) w3m dump (priceonomics.com)
        
       | anders16 wrote:
       | phish's annual nye run at msg is a must see!
        
       | baskinator wrote:
       | The business of the Phish shakedown is an interesting read too.
       | Ice cold fatties..
       | 
       | https://www.villagevoice.com/inside-the-nitrous-mafia-an-eas...
        
         | keammo1 wrote:
         | Thank you! I was actually hoping the original article would get
         | into the Shakedown "economy" that surrounds Phish and other jam
         | bands. Not just the nitrous part, but people selling grilled
         | cheeses, burritos, single cans of Heady Topper and unlicensed
         | merch. Like what kind of numbers they actually do, how do they
         | secure their spot, how do they deal with competition, are they
         | hopping on other bands' tours, how many are Phans vs just there
         | to make a buck, what does their typical non-tour life look like
         | etc
        
           | baskinator wrote:
           | It's wild how it pops up and disappears. Well not completely
           | disappears because I went back the next day after a show and
           | there was balloon debris and trash littered everywhere.
           | 
           | I have a friend who has seen 100+ shows and he knows people
           | whose identity and lifestyle is following the tour. They
           | scrap to make ends meet and live on the road. A contingent of
           | shakedown merchants fit that profile. Of course, some are
           | there just to make money and don't see the shows. And some
           | probably take turns running the booth while their clan is is
           | at the show that night
        
       | gatnoodle wrote:
       | They're way is the complete opposite of Tool, probably why Tool
       | lands up taking decades to release albums.
        
       | gnatman wrote:
       | 1 for 3, 2 for 5
        
         | immibis wrote:
         | numbers go 0 1 2, 3 four 5, silly goose
         | 
         | (I don't know what this is supposed to mean)
        
           | jeffdotdev wrote:
           | It's the price of the beers in the parking lot before the
           | concert. (or at least used to be.)
        
       | switz wrote:
       | As someone who could reasonably be considered an expert in Phish,
       | as well as someone who built their own indie business, I can
       | confidently say no book, business, or entity influenced my
       | business more than Phish. Phish is a business, but they are more
       | accurately defined as a creative conduit for the four members to
       | sustainably make music. Their goals were to work incredibly hard
       | (both in front of an audience and away from them), grow
       | sustainably, and perform live music. They, by and large, treat
       | their fans right and focus on crafting incredible live
       | experiences. Their interviews are gems for those pursuing
       | creative work who are obsessed with process, intent, and
       | improvement.
       | 
       | Their business changed drastically in 2009, when they came back
       | from an extended hiatus. The business side of things had burned
       | them out and they pared down their internal organization to ~3-4
       | people and outsourced most of it to some close friends (an
       | external management team), so they could focus on the music and
       | their families. Whereas in their first 20 years they were far
       | more fan-friendly and even anti-consumerism (they regularly
       | covered up the advertisements in hockey arenas when playing
       | there), the band's business has since become far more profitable
       | and extracting, though not necessarily to an obscene extreme. The
       | band members have mostly removed themselves from the business
       | side and focus on the creative - a role that lets them keep
       | rolling, but sometimes at the cost of fan-friendliness. It's
       | worth noting that they are incredibly philanthropic, and have
       | donated immense money to environmental, educational, and drug-
       | treatment efforts.
       | 
       | Overall they are a masterclass in running a well-balanced
       | organization that is both a capitalistic business as well as a
       | down-to-earth creative organization and I have no doubt each and
       | every one of us could glean a lesson or two from the way they
       | built their structure over years.
        
         | thinkingtoilet wrote:
         | >the band's business has since become far more profitable and
         | extracting, though not necessarily to an obscene extreme.
         | 
         | At this point, it is getting extreme. With ticket sales and
         | couch tour (live streams of concerts you can pay for) they are
         | absurdly rich. Their ticket prices have climbed to a crazy
         | amount and they allow all the fuckery that ticketmaster is
         | hated for. Phish is my favorite band of all time and I have
         | completely stopped seeing them live. I hope they enjoy their
         | money.
        
           | switz wrote:
           | I would agree with you that as of late it has been bordering
           | on excess, but comparing to the other large touring acts
           | they're still cheaper. The most egregious thing has been
           | leaning into platinum tickets, which Ticketmaster purports as
           | a way to avoid scalping, but all it does is create an
           | artificial scarcity that drives up false demand. For the last
           | few years, there's rarely been a Phish concert where you
           | couldn't find a face value ticket (or much cheaper) the day
           | of the show despite every show selling out instantly. So it's
           | all a facade designed to rent-seek the more wealthy fans,
           | while keeping the less motivated fans away from the concert
           | and encouraging people to buy up as many tickets as possible
           | to use for trades, even if they have no intention of
           | attending that concert.
        
             | bongodongobob wrote:
             | I don't understand why world famous acts are expected to
             | have cheap tickets. No one is saying the price of any other
             | scarce/limited non-essential products or resources should
             | have price controls.
        
               | devin wrote:
               | Parent isn't suggesting price controls in any way.
        
               | tristor wrote:
               | I don't have an issue with high prices, in the general
               | sense, I have an issue with artificially inflated prices
               | via dark patterns and other unethical means, which
               | Ticketmaster has built their entire business around.
               | 
               | As a customer who earns a tech salary, mostly I want to
               | be able to go on the site, find the "best available"
               | seats, and buy them. Done.
               | 
               | What Ticketmaster instead forces you to do is go through
               | an artificial queuing system, lies to you about what's
               | best available, has widely ranging dynamic pricing,
               | doesn't allow you to purchase all seat classes available
               | at any given moment and releases them randomly, and does
               | all sorts of other horrid fuckery and at the end as an
               | extra middle finger charges you a "convenience fee" for
               | having you print your tickets yourself or scanning them
               | from your phone after you went through the least
               | convenient, pleasant, and reasonable process every to get
               | overcharged for the tickets.
               | 
               | And let's be clear, we're talking about overcharging. The
               | face value of a ticket can be high for a world-famous
               | act. So let's say the face value of a typical seat is
               | $250 for a concert. Ticketmaster will absolutely charge
               | you $700 for that same ticket.
        
               | sbierwagen wrote:
               | You're contradicting yourself here. You want tickets to
               | be both _cheaper_ and _easier to buy._
               | 
               | They can't be both. The value of the ticket is just high.
               | Either you pay in time, or money. Your enemy isn't
               | ticketmaster, it's the 100,000 people who want to go to a
               | 1,000 person venue.
        
               | tristor wrote:
               | I don't mind paying $700 if $700 is the face value of the
               | ticket. You're acting like I'm against first-come, first-
               | serve. I am not. I am fine with it. I'm fine waking up at
               | 3AM to buy a ticket. What I'm not okay with are bots and
               | bullshit.
        
               | bongodongobob wrote:
               | It's not artificially inflated if people are willing to
               | buy them. If people are scalping them, Ticketmaster isn't
               | charging enough.
        
               | tristor wrote:
               | Scalping is an after-the-fact action, which by the way
               | Ticketmaster directly enables (they own Stubhub and have
               | built-in scalping tools in their app). While I find
               | scalping distasteful, that is not the reason why
               | Ticketmaster's pricing and practices suck.
        
           | ks2048 wrote:
           | Yeah the live stream prices are absurd.
           | 
           | And just to complete myself sounding like a grumpy old man -
           | just open ReListen App or Phish.in and choose any show from
           | 1993-1997 and you'll get something 10x better.
        
           | pugworthy wrote:
           | Makes me think of King Gizzard and The Lizard Wizard which I
           | saw for the first time in the Bay Area last year.
           | 
           | Opposite of Phish, I believe they live stream all concerts
           | for free on YouTube.
        
           | devin wrote:
           | I haven't been to a show in a long time but was obsessed as a
           | young person. I heard some people I know were planning to go
           | to Riviera Maya. I did not expect it to be cheap, but the
           | prices were eye watering. It bummed me out.
        
           | mlhales wrote:
           | I saw them at the sphere and it was crazy expensive. But I
           | met people there that had gotten cheap tickets through a
           | lottery that Phish had done to allow fans to access the show
           | for a reasonable cost. I thought that was really cool.
        
         | devin wrote:
         | I haven't kept up much over the last 15 years or so. What is
         | the situation these days with ticket lotteries and the taping
         | section? Are people still allowed to tape, and do they still do
         | a lottery for tour runs?
        
           | schnable wrote:
           | Yes to both.
        
         | martyz wrote:
         | You might enjoy my friend's upcoming book (from St Martins
         | Press in July) - Sharing in the Groove. Talks about the rise of
         | the jam band explosion in the 90s - he interviewed artists,
         | managers and more including Trey, John Popper so many...
         | 
         | I have an advance copy and it is soooo good.
         | 
         | https://bookshop.org/p/books/sharing-in-the-groove-the-untol...
        
       | MontgomeryPy wrote:
       | Surprised no nod to their following the path that their heroes
       | blazed (Grateful Dead)
        
         | jeffwass wrote:
         | The Dead are explicitly mentioned :
         | 
         | So while Phish undoubtedly has fewer fans than Madonna, the
         | ticket revenue per fan is way higher because fans loyally
         | attend multiple shows. Not since the Grateful Dead has a band
         | built a following as loyal as Phish. And like the Grateful
         | Dead, Phish merchandising is a big business as fans gobble up
         | Phish t-shirts, baby-onesies, and hats.
        
           | MontgomeryPy wrote:
           | Yes saw that but no suggestion that perhaps consciously or
           | subconsciously they followed the Dead's template since the
           | article focuses on their business model
        
             | freejazz wrote:
             | The Dead's template started as going on tour, selling LSD
             | until it ran out
        
       | block_dagger wrote:
       | Cool to see my favorite band discussed here. One of my passion
       | projects for the past 13 years has been running Phishin' [1], a
       | free, legal, open source [2] website and API for discovering and
       | streaming their music as recorded by the audience.
       | 
       | [1] https://phish.in [2] https://github.com/jcraigk/phishin
        
         | john_cogs wrote:
         | Thanks for your service! I've spent many hours enjoying it.
        
         | alexebird wrote:
         | Thanks for your work on Phish.in! I've used it a lot over the
         | years.
         | 
         | Not sure if you remember this, but I used to run
         | phishtrackstats.com and you let me integrate my api with
         | phish.in. That was a big deal for me at the time.
        
       | bloomingeek wrote:
       | Sadly, I've never seen Phish in concert, but I have seen Trey
       | Anastasio and his band at the Cain's Ballroom in Tulsa. It was
       | mind blowing how perfect and complex the music was! My wife
       | enjoyed the band immensely, even though she's not a fan of that
       | genre.
       | 
       | IMO, Phish and solo Trey are a kind of prog/jaze band, who jams
       | out because the music flows in a long play type of way. (It's so
       | good, where do you stop?)
        
         | freejazz wrote:
         | Sadly? They play all the time and aren't likely to die anytime
         | soon. Catch them this spring or summer. And yeah, calling them
         | prog is pretty accurate.
        
       | john_cogs wrote:
       | Seen Phish many times.
       | 
       | Besides the band's success in carving their own niche, I'm
       | equally surprised by the intricacy of the economy that enables
       | Phish and other traveling shows to be successful.
       | 
       | There are many specialists required to make it happen. Roadies
       | who travel with the artists. Arenas (with their often billionaire
       | owners). Security and hospitality staff. Vendors in the arenas
       | selling food, drinks, and merch. Vendors outside the shows
       | selling bootleg merch, street food, alcohol, and other illicit
       | goods in the parking lots.
       | 
       | There's a lot happening every night to make the whole thing as
       | fun as it is.
        
       | standardly wrote:
       | Phish is the greatest band of all time and if you haven't
       | attended a show I sincerely feel you are missing out, regardless
       | of what your musical taste is.
       | 
       | If you play an instrument, or have ever played in a band, you'll
       | definitely appreciate the show they put on.
        
       | qrush wrote:
       | So, HN meetup at the Manchester shows this summer?
        
       | alexebird wrote:
       | Good article. I've been seeing them since 2009 and their
       | operation is fascinating. Everything is planned, structured,
       | coordinated and optimized, so the music can be chaotic.
       | 
       | I've seen them 80 times (which isn't even that much in the
       | community), and have had many moments where I thought I might be
       | over it. Is all the expense and time worth it? A four night run
       | (much less 13) is exhausting. I'll never stop though. It's as
       | much about a familiar ritual as seeking new experiences.
       | 
       | It is said that nobody hates Phish fans more than other Phish
       | fans. When you fly halfway across the country just to stand next
       | to drunk people talking all night ("chompers"), it's hard to
       | disagree.
       | 
       | I think a key part of their shtick is random variable reward. Not
       | every show will be a banger, but there are enough legendary
       | moments that there can be a feeling of chasing great shows, songs
       | and moments. Like Pokemon pretty much.
       | 
       | As a musician I realized that it's impossible to control whether
       | a show will be great. Even Phish can't fully control that, thus
       | the random variable reward is incidental. Although, they say
       | there's no such thing as a bad Phish show.
        
       | languagehacker wrote:
       | I forgot about Priceonomics. Seems like the pivot from being just
       | a blog to something more substantial left whatever this version
       | it was in the wake.
        
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