[HN Gopher] Apple's Software Quality Crisis
       ___________________________________________________________________
        
       Apple's Software Quality Crisis
        
       Author : ajdude
       Score  : 232 points
       Date   : 2025-03-03 16:04 UTC (6 hours ago)
        
 (HTM) web link (www.eliseomartelli.it)
 (TXT) w3m dump (www.eliseomartelli.it)
        
       | mbrumlow wrote:
       | Software problems like we are seeing are not something that
       | happen over night. They slowly appear until you can't see them.
       | It takes years of bad design and decisions to get what we have.
       | 
       | I see this throughout the industry and can't help conclude the
       | problem started about 5 years ago, and we thus we are now seeing
       | the results of Covid and possibly WFO.
        
         | c_hastings wrote:
         | I don't think this has to do with Covid or WFH. It is more
         | likely that Apple is focused on showing huge profit margins, at
         | the expense of hiring qualified staff, due to a quarter by
         | quarter focus, in a mature market. When one person leaves, they
         | don't get backfilled. You can hide a lot of sins with the
         | aggressive push from marketing and focusing on hardware
         | performance. How do you measure software experience? How do you
         | brag about it?
        
         | layer8 wrote:
         | You are right that it has been a cumulative process, and the
         | issues will continue to accumulate. But it has nothing to do
         | with Covid or WFH. It started years before that.
        
       | diggan wrote:
       | I drank the "creating products that prioritize user experience
       | over feature checklists" kool-aid back in ~2013 sometime, and got
       | myself a first Macbook when I worked at a software startup the
       | first time. While it certainly gave a more "premium" impression
       | in terms of hardware/UI/UX for the first few years, around 2016 I
       | had to move back to Linux because the software experience and the
       | user experience is just too poor, outright buggy and changes all
       | the time.
       | 
       | Even basic UX like "Can still see navigation map on CarPlay when
       | someone calls you" seems to be just not thought of at all, or not
       | being able to move the cursor left/right because the current
       | iPhone keyboard mode only allows number. There are a thousands of
       | these tiny cuts that just makes it such a pain to use daily.
       | 
       | Which is a darn shame, because the hardware is truly amazing,
       | from everything from the displays, to keyboard and trackpads, to
       | the general feeling and the CPU. But the software experience been
       | so shit for the last decade that it's hard to justify going back.
        
         | rcarmo wrote:
         | The CarPlay "limitation" is likely to be a road
         | safety/liability issue.
        
           | diggan wrote:
           | Yes, I agree. If I'm navigating, then an incoming call
           | shouldn't block the entire screen with the avatar of who is
           | calling, the map has to remain visible at all times. If even
           | one person from Apple would have tested the scenario of "I'm
           | navigating with a map and someone calls me", they'd see how
           | dangerous their current implementation is.
           | 
           | I have had to reject/hang up so many calls because someone
           | calls exactly when I'm trying to figure out where to go by
           | looking at the map. In my mind, what Apple is currently doing
           | should be outright illegal.
        
         | capl wrote:
         | Nothing wrong with the "creating products that prioritize user
         | experience over features" - or more accurately what Jobs said:
         | create products that start with the user experience and the
         | user's needs first and then work your way to the tech (as far
         | as I remember)
         | 
         | The opposite approach is starting with some tech and then
         | trying to find a use for it, e.g. folding phones, second 1/2
         | screen on laptop, etc, instead of trying to actually create a
         | usable, quality trackpad for instance.
         | 
         | The critique is still valid: Apple, for their software, seem to
         | not have the same focus on quality as Jobs once insisted on.
         | Their physical products are very much still top notch, and the
         | products on the whole are still developed with this mindset as
         | far as I'm concerned. It's just the software quality that has
         | taken a hit for some reason.
        
           | legitster wrote:
           | Can I ask what the fascination with the Apple trackpad is? My
           | other daily driver is a Thinkpad and I actually vastly prefer
           | using the smaller one on it. You're not flinging your wrist
           | across the zipcode and the clicks are more tactile.
        
             | philistine wrote:
             | ... I'm sorry but I think you're missing the forest for the
             | trees. You might prefer a smaller trackpad, but then why?
             | Just increase the sensitivity to reduce your finger
             | movements.
             | 
             | Anyway, Apple's trackpad is good because it _perfectly
             | captures intent, whatever the situation and the number of
             | fingers_. It 's flawless. You got half your palm on the
             | side of the trackpad while writing? Nope, not picked up.
             | You quickly flick with half your palm on there? Boom, got
             | it. Five finger gesture? No prob fam.
        
               | legitster wrote:
               | ...unless that intent is to right click something. In
               | which case I have to move across the vast expanse of
               | trackpad to find the secret magic area on where it lives.
               | 
               | I'm not familiar with all of the trackpad gestures, but
               | that's part of my big frustration with macOS in general -
               | discoverability absolutely sucks. Half of the stuff I
               | need to do is hidden behind a set of arcane keystrokes
               | that I am apparently supposed to memorize.
        
               | bitsailor wrote:
               | Settings -> Trackpad and it's all right there.
        
           | mike_hearn wrote:
           | Folding phones are great though. I love mine, absolutely
           | worth the purchase price. It's like a portable mini tablet
           | and great for reading.
        
         | IgorPartola wrote:
         | Personal pet peeve: CarPlay not pausing what you are playing
         | when you hit the infotainment power button is really dumb.
        
           | eddieroger wrote:
           | That's not been my experience. If I hit power off on my
           | volume knob, it's effectively pause to CarPlay. Does your car
           | treat it more like mute?
        
             | IgorPartola wrote:
             | Yeah both cars where I have had it treat it as mute. Maybe
             | a setting I guess.
        
           | garyrob wrote:
           | It pauses for me when I hit the mute switch though. I pretty
           | much never power it off.
        
         | Workaccount2 wrote:
         | I can assure you that if you "went back to linux" you are the
         | furthest thing from the target audience you can be.
         | 
         | Not to downplay your experience, but it is almost certainly not
         | what Apple uses for user feedback.
        
           | diggan wrote:
           | I went back to Linux because I can at least decide when I'm
           | ready for updates that changes my workflow. Neither Windows
           | nor macOS gives me that experience. I wouldn't put Linux on a
           | pedestral when it comes to UX/UI/design, but at least it
           | doesn't rugpull me once a year (or more often with Windows)
           | with forced updates.
           | 
           | As someone who cares deeply about UX that doesn't get in the
           | way and allows professionals to do their work effectively,
           | I'd be a hardcore Apple fanboy if the UX was actually good
           | for that.
        
             | gattilorenz wrote:
             | I'm not sure where you saw forced updates. I'm usually 2 to
             | 3 major versions of macOS behind.
        
               | diggan wrote:
               | > I'm not sure where you saw forced updates. I'm usually
               | 2 to 3 major versions of macOS behind.
               | 
               | I remember being nagged about upgrading to the latest OS
               | version at least once a day if not more often. Opening my
               | wife's laptop just now, I saw another one of those
               | notifications, begging to update where the only options
               | were "Restart" or "Later".
        
               | ndiddy wrote:
               | This is one of my least favorite aspects of modern UI
               | design practices, the user doesn't have any agency.
               | Everything's a choice between "Yes" and "ask again
               | later".
        
             | kjkjadksj wrote:
             | I basically stay on whatever macos version I have until
             | they pull security updates for it. Seems to work alright so
             | far. My last two OSs were mojave and now Sonoma (due to the
             | new mac coming with it) having skipped all the rest
             | including the latest sequoia.
        
         | catlover76 wrote:
         | > around 2016 I had to move back to Linux because the software
         | experience and the user experience is just too poor, outright
         | buggy and changes all the time.
         | 
         | Honestly, I have difficulty believing someone could find these
         | kinds of issues to be less of a problem on Linux than on Mac
        
           | diggan wrote:
           | If you haven't tried out the various Linux desktop
           | environments for a long try, give it a try yourself. I'm
           | having a way more stable experience with Gnome than I ever
           | had with Windows or macOS the last decade or so, especially
           | when I can chose when I want to upgrade, and I don't get
           | nagged about it once a day.
           | 
           | But before that, I'd agree with you, it would have be stupid
           | to prefer anything Linux over OSX or Windows, back when they
           | were rock-solid. But today?
        
           | sunshowers wrote:
           | I've been using KDE for around a year. It has a few bugs but
           | overall it's much better in my experience than either Windows
           | or macOS. KDE 6.2 and above have been really marvelous -- I
           | actually donated $100 (I think) to them because I was really
           | happy with the work they were doing.
           | 
           | KDE actually has working focus stealing prevention!
        
         | varenc wrote:
         | What Linux CarPlay alternative do you use?
        
           | diggan wrote:
           | I don't, I still use my horrible iPhone 12 Mini for CarPlay.
           | Waiting for it to either get too old to get updates, or for
           | it to break before I move back to Android, I guess.
        
         | ohgr wrote:
         | I've got a Polestar 2. The map is shown inside the dashboard.
         | The calls appear on the centre display.
         | 
         | I think it's a limitation of the vehicle's implementation.
        
           | diggan wrote:
           | It is not, Android Auto still shows me the map while there is
           | an incoming call, which CarPlay doesn't, on the same car.
           | CarPlay's "incoming call" widget/popup blocks the entire
           | view, I think Android Auto just displays something in a
           | corner or something.
        
         | karmakaze wrote:
         | Apple's behavior makes sense when you realize that Apple caters
         | to potential customers more than current ones. Their products
         | are made to demo well to prospective customers. Every Apple
         | product owner/user is inadvertently _doing sales demos_ to
         | onlookers.
        
       | 827a wrote:
       | Agreed; Apple's software quality is rapidly approaching
       | unacceptability.
       | 
       | I'm in a regular video call friend group, every day we call and
       | chat for a bit. A few days ago we "officially" decided to just
       | call in Discord instead of Facetime. Discord's mobile app has its
       | own set of issues, for sure, but we would regularly hit an issue
       | with Facetime where especially as people join and leave the call,
       | other peoples' microphones would become shadow muted; it would
       | look like its sending audio from their end, but no one else could
       | hear them. For non-video participants, this could mean minutes of
       | not being heard before realizing the issue, leaving the call, and
       | re-joining, which fixes things.
       | 
       | Also Facetime related: If you use your iPhone as a continuity
       | camera for your Mac, if you get a Facetime call while your iPhone
       | and Mac are close to each other, you cannot answer the call on
       | your iPhone. If you think about the implications of that, it
       | sounds crazy; like "there's no way that got through testing", but
       | its true. Your iPhone displays an ungrokable error message that
       | took me, a tech guy, several Googles to understand what was going
       | on. The only option in this error message is "Disconnect". You
       | click that, and you're taken back to the home screen. If the
       | other person has not disconnected from the Facetime call, you can
       | manually launch the Facetime app and join the call from there.
       | But if they've left it, you just missed the call, and it does
       | this Every Single Time. I had to turn off Continuity Camera. Its
       | crazy!
       | 
       | That's just the latest ones; the list of issues is really quite
       | endless, and it only gets longer the more of Apple's services you
       | decide to inflict upon yourself.
        
         | WesolyKubeczek wrote:
         | > Agreed; Apple's software quality is rapidly approaching
         | unacceptability.
         | 
         | But since sales go brrrrr and so does the stock, why should
         | they care?
        
       | nokeya wrote:
       | When software is so bad that tactics "just throw more hardware
       | inside" stops working.
        
       | FredPret wrote:
       | I would pay a premium for a system that never gets any new
       | features except for bug & security patches.
       | 
       | In fact, that's more or less what iOS was for a long time, and I
       | loved every second of it.
       | 
       | Once you have a good feature set, you can spend years and years
       | ironing out 100% of the bugs and vulnerabilities and you'd build
       | a rabid fanbase of crotchety tech-saturated users like me. I want
       | something that Just Works.
        
         | iknowstuff wrote:
         | What? iOS without new features? When? Every release since 1.0
         | had a big splashy feature
        
           | FredPret wrote:
           | Initially it was building out the basic feature set. Now it
           | seems every time they add a new swipe or icon it breaks my
           | mental model of how my phone works without adding something
           | that I needed.
           | 
           | Apple is caught by their own success: the iPhone is mammoth
           | hit but they've reached the end of its growth. So they've got
           | a whole organization built around making it more compelling
           | to grow the sales, but they should really switch gears: put
           | the iPhone into maintenance mode and invent something
           | completely new. Easy to say, hard to do, trillions on the
           | table if they pull it off.
        
         | bell-cot wrote:
         | > I would pay a premium for a system that never gets any new
         | features except for bug & security patches.
         | 
         | [thousands of Enterprise Sales employees suddenly start
         | listening]
         | 
         | Sorry, it's _Apple_ software. Nevermind!
        
         | dylan604 wrote:
         | for a long time, iDevices could not copy&paste. locking to one
         | of those versions with no new features would be horrendous. not
         | all new features are bad or trivial.
         | 
         | Edit: pedant patrol
        
           | skyyler wrote:
           | Copy paste was added to like, iPhone OS 3.
           | 
           | It is technically incorrect to say that iOS could not copy
           | paste at any point, as the copy paste feature was present in
           | the first version of the software called "iOS".
           | 
           | To use a version of iPhone OS that can't copy or paste, you'd
           | have to use the original iPhone or the 3G (not 3GS!)
        
         | vorpalhex wrote:
         | This is basically Debian.
        
         | dharmab wrote:
         | I've been using fundamentally the same Linux setup for over ten
         | years now. I think the biggest change it went through was
         | migrating the audio system to Pipewire, which took about an
         | hour to figure out and hasn't need attention since.
         | 
         | I have no solutions to offer for smartphones sadly.
        
           | FredPret wrote:
           | Amazing. The mental peace you've gained this way probably
           | vastly outweighs the initial investment and missing out on
           | the newest "features".
        
             | csomar wrote:
             | My archlinux has moved from a bunch of scripts to just a
             | window manager with Chrome. At the end of the day, you
             | realize you don't really need all these gadgets and
             | notifications but just a terminal and a browser.
        
               | dharmab wrote:
               | Yup, my core applications are Kitty, Vim, coreutils,
               | Firefox, and pcmanfm.
        
             | freedomben wrote:
             | 100%. I'm not OP but have had similar experience. My basic
             | UX hasn't changed beyond trivialities in pretty well over
             | 10 years. Contrast that with SaaS and many modern mobile
             | apps that get completely redesigned every couple of years
             | whether you want them to or not, and you have zero control
             | on even the timing of the update. I've found a lot of
             | refuge in open source as complete redesigns just for the
             | hell of it (or to justify a full-time job) are nearly
             | unheard of, but there are definitely tradeoffs. Usually
             | (though not always!) the UX isn't great, but it _will_ be
             | functional. As a person who prefers function over form
             | (though does harbor an intense appreciate for the latter),
             | this is often a good trade.
        
           | nextos wrote:
           | SailfishOS is pretty decent on mobile, as in a simple system
           | that moves slowly. You can get support for Android apps with
           | an emulation layer. Even banking apps tend to work well.
           | Sadly, to get a license from the US you'd need a EU IP
           | address.
        
         | dsr_ wrote:
         | You probably would, but that's the number one complaint about
         | Debian: "Where is my fix of new shiny?"
        
           | criddell wrote:
           | My complaint isn't about new shiny, but new _safe_.
           | Sandboxing apps on Linux is getting better but it still has a
           | ways to go to catch up to macOS.
           | 
           | I'm talking about things like how a weather app shouldn't
           | have access to the filesystem, or camera, or microphone,
           | etc... A calculator shouldn't be able to see my location or
           | even what networks I'm connected to.
        
         | ryandvm wrote:
         | A side effect of employing tens of thousands of full time
         | people that do product development is that matter how good your
         | product currently is, there is an entire organizational
         | hierarchy that has to justify its existence. The result is that
         | every great product keeps picking up parasitic features and
         | functionality. Intended to add value, but paradoxically
         | removing overall value.
         | 
         | There is a fine line between staying ahead of the competition
         | and enshittification and most companies don't find it.
         | 
         | The most recent examples that come to mind are Spotify and
         | Slack. Products that were, at one time, a pleasure to use, but
         | have since been significantly degraded by a continual assault
         | of minor features and re-working of UI.
        
           | FredPret wrote:
           | Reworked UI's (and also renamed products) are the bane of my
           | tech existence. I think I'm going to learn Emacs, build up
           | the musculature of my C-C and C-X pressing fingers, and live
           | out my days in the terminal.
        
           | billev2k wrote:
           | That, and the effects of allowing "new feature demos" at
           | WWDC. The various groups MUST come up with something that
           | demos well. "See how easily I can...", and now the slightest
           | breath does something dramatic, and usually wrong.
        
           | eviks wrote:
           | Oh, there is a gazillion of bugs and broken fundamentals to
           | justify the existence of those thousands for a long while!
        
           | shagie wrote:
           | There's other economics to it at play which you hint at.
           | 
           | The "pay a premium for no new features" tends to imply a "I
           | paid $99.99 for this once, all future updates for bug and
           | security patches are free".
           | 
           | This in turn means that there's no money incoming (especially
           | as the software goes further and further from feature parity
           | with competition) to pay those developers who are doing the
           | bug and security fixes.
           | 
           | While new features can be (often are) buggy, the new features
           | and upgrades that are coupled with the software (and
           | hardware) that have people buy ${new thing} in turn
           | subsidizes the effort to fix ${still supported thing}.
        
         | Workaccount2 wrote:
         | It's ironic you would pay a premium when the biggest reason for
         | continued "new features" is to justify an SaaS sales model.
         | 
         | Excel '98 probably covers 95% of users use cases. But here we
         | are.
        
           | taeric wrote:
           | This has to be related to the curse of "can it scale?" that
           | our industry is in love with. I think it is safe to say that
           | MS Access and related programs were probably already covering
           | a large majority of use cases back when they existed. On
           | modern machines, they could probably cover larger companies
           | better than folks want to admit.
           | 
           | Will they work for the largest companies out there? Of course
           | not. This despite the fact that they probably did help get
           | those companies off the ground.
        
         | mrweasel wrote:
         | iOS doesn't even need more features, it needs way less. Sadly
         | that isn't how the world work.
         | 
         | For my one use case I noticed that the newest iOS release
         | doesn't appear to be tested on the iPhone SE 3. The "Press home
         | to unlock" and "X new notification" texts are now laid on top
         | of each other on the lock screen. You're looking right at it
         | when picking up your phone, so you can't miss it, yet Apple QA
         | did.
        
           | Kon-Peki wrote:
           | > doesn't appear to be tested on the iPhone SE 3
           | 
           | Reminds me of the old days working at Motorola. Your feature
           | branches were merged into a biweekly dev branch, which needed
           | to be "sanity tested" before it could get merged into the
           | branch that the QA folks validated. Every software engineer
           | was on a lab rotation: when it was your turn, you and a
           | couple others that made up your team went to a different
           | building and descended into the hardware lab where you didn't
           | come out until you had created a working mobile phone network
           | from scratch and tested it with a wide variety of phones
           | -basically anything that _could_ work. They had shelves with
           | bins of everything: early unreleased smartphones (this was
           | way before the iPhone), junky flip phones, RAZRs, StarTacs,
           | bag phones, etc.
           | 
           | It was honestly a lot of fun to see the hardware side of what
           | you were working on, and to ensure that documentation and
           | checklists were always sufficient.
           | 
           | Apple is probably way too secretive to do anything like that
           | :(
        
         | tacker2000 wrote:
         | Yea im also getting tired of the constant updates and
         | featuritis.
         | 
         | I still have a 16" Intel Macbook pro and looking for my next
         | machine and am seriously considering a Linux notebook for the
         | first time. Im mostly coding and doing docker stuff. No excel
         | and photoshop is a bit of an issue though.
        
         | pndy wrote:
         | I have this conversation with my partner quite often. We'd like
         | to use operating systems, software that stays "still" and
         | doesn't break usage workflow every release with changes just
         | for the sake of change. We both think that major commercial
         | operating systems/software is largely feature complete. And
         | everything done nowadays is just for keeping up the "freshness"
         | appearance with all sort of meaningless GUI overhauls or
         | features of doubtful usefulness that marketing branch
         | everywhere pushes.
         | 
         | It really feels like the quality was replaced by... lipstick on
         | a pig. And honestly, I am fed up with all this pandering of the
         | changes as a breakthru, live changing technology.
        
       | hbn wrote:
       | It seems to me like the iPad in particular has the worst software
       | quality. Not that iOS on the iPhone is perfect, but it really
       | seems like their workflow is to build for the phone first, then
       | hammer it in place to work on the iPad as an afterthought.
       | 
       | There's so much basic stuff that doesn't work, like if you pull
       | out the keyboard into its split mode, it constantly covers the
       | text input that you're typing in - even in Apple's own apps. The
       | split keyboard may as well not exist for how impossible it is to
       | use.
       | 
       | But there's also just been a lot of usability issues seeping into
       | iOS over time in general. Like those text effects they added in
       | the latest iOS update that constantly force their way onto my
       | messages when I don't want them. And more recently, the "recent
       | emojis" tab doesn't update to my recently used emojis. I think
       | it's been stuck on whatever were my recent emojis were when I did
       | the last iOS update.
        
       | treve wrote:
       | Apple had to switch CPU architectures and build their just to
       | make their OS feel as snappy as KDE and Gnome does on mid-tier
       | hardware. I wonder how long it will take until enough technical
       | debt accumulates to a point where Mac OS feels like it drags
       | again.
       | 
       | The absolute worst was the transition to SSDs if you were stuck
       | on a hard to upgrade HDD-based Mac. It became super clear that
       | Apple devs stopped caring in the span of a year.
        
         | DrillShopper wrote:
         | Mojave made my Mac Mini mid-2015 without an SSD completely
         | unusable.
        
         | kccqzy wrote:
         | A recent blog post in the Apple fanboy world posited that Apple
         | has slow, non-user-adjustable animations that make the OS feel
         | slow. That's basically why a user thinks KDE or Gnome is
         | snappier. It has nothing to do with CPU architecture.
         | 
         | I still have an Intel Mac and it doesn't feel significantly
         | slower than one with Apple silicon.
        
           | Krssst wrote:
           | > KDE or Gnome is snappier.
           | 
           | Last time I installed Gnome I had to install an extension to
           | remove the 150ms delay on alt-tabbing that is present even
           | when animations are disabled. It became snappy after that.
           | 
           | https://extensions.gnome.org/extension/2741/remove-alttab-
           | de...
           | 
           | As for KDE I did not find how to disable animations when
           | using Wayland. I would be happy to know (while keeping
           | Wayland).
           | 
           | (I still prefer using customizable OSS software over "we know
           | better than you" closed source software)
        
         | sbuk wrote:
         | Rubbish. You Linux-only guys post this nonsense on any thread
         | criticising competing OSs thinking the rest of us have no
         | experience using them. I daily-drive older hardware (Xeon E5
         | with 16GB RAM and GTX 1080 ti), which is essentially all
         | midtier is, and GNOME is a stuttery mess. It struggles to drive
         | 4K. It's slow to load software, and what is available is often
         | a UX mess (what have they got against menus?!). Discoverability
         | is low. Disk access is slow. Tried BTRFS, ZFS and Ext4 - none
         | of them make a difference. KDE is no better - how many modals
         | or check boxes are needed for one option?
         | 
         | See, we can all pour scorn on other operating systems. The real
         | problem lies in the expectations that people place upon these
         | platforms. Despite my complaints, I actually enjoy using Linux
         | on a desktop (laptops are another story). If I listened to a
         | lot of you, my expectations would definitely not be met.
        
           | treve wrote:
           | I use Linux, Apple OS and Windows.
        
       | packetlost wrote:
       | I think it has more to do with a gradual industry-wide race to
       | the bottom in terms of quality. Reliability, attention to detail,
       | correctness occupy a tiny fraction of the "budget" compared to
       | security, slopping out features, and beating competition to
       | market. I suspect that startup culture being the crucible where a
       | large portion of engineers learned their chops and the massive
       | amount of new blood in the industry who are primarily there for
       | money are the biggest factors.
        
         | linguae wrote:
         | I concur. To add, I wonder how much of the "old guard" is still
         | at Apple? Apple used to be perfectionistic when it came to
         | software, even during the 1985-1996 interregnum when Steve Jobs
         | was absent. Besides Steve Jobs, Apple also had people like
         | Bruce Tognazzini and Don Norman who cared deeply about
         | usability. When Apple purchased NeXT and built Mac OS X,
         | Apple's usability focus was married to reliable, stable
         | infrastructure, culminating with Mac OS X Snow Leopard, which I
         | believe was the pinnacle of the Mac experience. (Though I'm
         | partial to the classic Mac OS from a UI point of view, Mac OS X
         | had a better UX due to its stability.)
         | 
         | I suspect a lot of Apple's decisions in the past decade
         | regarding software is due to an increasing number of Apple
         | employees who are not familiar with the philosophies of
         | 1970s-era Xerox PARC, the classic Mac, NeXT, and Jobs-era Mac
         | OS X. Granted, it's possible to be too introspective, too
         | focused on the past. Unfortunately Apple's software is losing
         | its perfectionistic qualities, which has long been the selling
         | point of the Mac compared to Windows and Linux.
        
         | hanikesn wrote:
         | Linux seems like the opposite to me a slow marathon to achieve
         | perfection. With pipewire, systemd and wayland there's less
         | cruft than ever and you get the best out-of-the-box experience
         | since it's inception.
        
           | packetlost wrote:
           | Woah now, saying something positive about systemd will bring
           | a bunch of crusty greybeards out of the woodwork who want
           | their Linux to be as close to BSD4.4 as possible.
           | 
           | Jokes aside, I'm in agreement. Audio was still slightly buggy
           | for me using a Elgato XLR USB interface, but it consistently
           | _worked_ with annoying workarounds. Linux is in a very good
           | place for even normal consumers these days, I 'm hoping Valve
           | ends up making SteamOS a generalized gaming platform that
           | will pull more market share away from Windows in that
           | specific niche. I'm so ready.
        
         | legitster wrote:
         | > a gradual industry-wide race to the bottom in terms of
         | quality
         | 
         | I'm going to disagree. This is a false nostalgia.
         | 
         | 15 years ago the market for consumer laptops that were not
         | MacBooks straight up sucked. If you walk into a Best Buy today,
         | almost any laptop you buy is going to blow any laptop from back
         | then out of the water in terms of build quality. And credit
         | where it's due, in no small part it came from playing catch up
         | with Apple.
        
           | packetlost wrote:
           | I am _not_ referring to hardware. Hardware quality has
           | largely improved, software quality has largely gotten worse.
        
       | WesolyKubeczek wrote:
       | The sad thing about this is that in the Android ecosystem, you
       | are likely to get just as shitty software on a much, much
       | shittier hardware. You cannot have nice things. Oh, and just buy
       | a new one while we're at it, lmao.
        
       | kome wrote:
       | but the hardware premium is kinda real... i have been using my
       | macbook air 11 daily for 10 years (I am writing this comment on
       | it), and it works flawlessly. somehow i don't think other brands
       | are so well made, or they weren't so well made 10 years ago.
        
         | realo wrote:
         | Yes but... but... Did you update it to the latest version of
         | Mac OS (Sequoia) with all the security patches via official
         | Apple channels ?
         | 
         | No you did not.
        
           | skyyler wrote:
           | I don't think you can update any 10-year-old windows computer
           | to the latest version of windows (11) with all security
           | patches via official microsoft channels.
           | 
           | (Also, lol @ "via official Apple channels", you're aware Open
           | Core Legacy Patcher is a thing and have hedged against people
           | mentioning it.)
           | 
           | What are you comparing to?
        
             | asmor wrote:
             | Wow, how dare you omit that Windows 11 24H2 IoT LTSC
             | exists.
             | 
             | /s
        
             | joseda-hg wrote:
             | I mean, there's an official way of installing without TPM,
             | I'm pretty sure I can get Windows 11 on some pretty old
             | hardware
             | 
             | https://time.com/3264528/best-laptop-under-500/ This is a
             | 2014 article, for a Budget/Mid Laptop, with a compatible
             | processor and double the minimum RAM
             | 
             | https://techcommunity.microsoft.com/discussions/windows11/h
             | e... Post marked as solution talks about installing W11 on
             | a 10 Y/O Thinkpad
        
               | skyyler wrote:
               | I consider the WinBootMate thing suggested in your second
               | link to be similar to OCLP. Third party solutions to
               | enable installing on hardware the vendor doesn't want you
               | installing it on.
               | 
               | Did you even notice that the link marked as solution is a
               | third party software vendor?????? They charge money for
               | that solution.
        
               | joseda-hg wrote:
               | I actually didn't, but I still think the point stands
               | 
               | https://www.techpowerup.com/329691/microsoft-loosens-
               | windows...
               | 
               | Microsoft does let's you bypass it (Regardless of them
               | putting up a disclaimer) so the example stands, you can
               | do it hardware and software wise without losing updates
               | or security*
               | 
               | https://support.microsoft.com/en-
               | us/windows/windows-11-on-de...
               | 
               | * I think you only really lose some performance on
               | cryptographic operations and tranparent encryption
        
               | skyyler wrote:
               | The Microsoft support page you linked says that it's
               | unsupported.
               | 
               | I don't know what point you're trying to make here, but
               | it's falling flat.
        
               | joseda-hg wrote:
               | Microsoft removed the mandatory requirement, so now
               | instead of refusing to install it just gives a disclaimer
               | that it's "unsupported" as per the linked page
               | 
               | So you can install Vanilla Windows 11, no third party, on
               | decade old hardware without losing anything other than
               | performance (And an annoying disclaimer)
        
             | eviks wrote:
             | You can easily patch a config file in Windows and install
             | it on old hardware and get regular updates as usual.
             | 
             | OCLP is more complicated and limited as it's not a "some
             | manifest config limitation", but actual support parts of OS
             | being removed, so they have a big lag and a bunch of
             | issues, and limit your updates
             | 
             | So yeah, no contest comparision between Mac and Win
        
           | judofyr wrote:
           | Not quite sure what you're trying to say, but the MacBook Air
           | 11" 2015 model supports macOS Monterey[1] which got a
           | security update 6 months ago[2].
           | 
           | [1]: https://support.apple.com/en-us/103260
           | 
           | [2]: https://en.wikipedia.org/wiki/MacOS_Monterey
        
       | formerly_proven wrote:
       | Mail on iOS doesn't even have push any more, the new Photos app
       | is garbage, Music randomly spews "content not available" errors
       | and works remarkably poorly with mobile data for a mobile app,
       | watchOS is so chock-full of bugs and glitches that just go
       | unfixed major version after major version etc.
       | 
       | It's pretty bad. Somehow most other software is even worse.
       | Genuinely impressive at this point.
        
         | Y-bar wrote:
         | I would trade push in iOS Mail for the standard rules
         | (https://support.apple.com/en-gb/guide/mail/mlhlp1017/mac)
         | available in the desktop client since the past 20 years. Can't
         | believe it is still not implemented.
        
       | tempodox wrote:
       | > For years, many of us have willingly paid the "Apple tax", the
       | premium price for Apple products justified by superior user
       | experience, design, and ecosystem integration. But if software
       | quality continues to decline, this value proposition becomes
       | increasingly difficult to defend.
       | 
       | Just today I was thinking how the best hardware gets crippled by
       | software that has become as shitty as Microsoft's.
       | 
       | By now it has become incredible that "Doesn't Suck" was once
       | motto and slogan for the user experience on Apple devices.
        
         | lostlogin wrote:
         | > as shitty as Microsoft's.
         | 
         | If I ever feel down on the Mac, I can go to a PC and try make a
         | pdf or view one. Clunky AF.
         | 
         | Mac software might be at a low-point, but it hasn't burnt down
         | yet.
        
           | zimpenfish wrote:
           | > If I ever feel down on the Mac, I can go to a PC and try
           | make a pdf or view one.
           | 
           | After a restart (which happens a lot because the machine
           | crashes a lot[0]), my Windows 10 box won't be "ready for use"
           | for a good 10 minutes. I've seen it take 30 minutes. I've
           | done macOS updates that have taken less time.
           | 
           | Oh and macOS doesn't randomly reboot to apply updates. Still
           | haven't found a way to prevent Windows from doing that.
           | 
           | [0] I suspect the 3080 but it frequently crashes when idle on
           | the desktop which shouldn't be stressing anything GPU-wise.
        
           | jeroenhd wrote:
           | I don't really get this criticism. If I want to make a PDF, I
           | open up Word and save as PDF. To open it, I double click the
           | file.
           | 
           | You can save anything you can print as a PDF since what,
           | Windows 7? And the OS comes with a PDF reader since what,
           | Windows 8?
        
         | gamblor956 wrote:
         | _Just today I was thinking how the best hardware gets crippled
         | by software that has become as shitty as Microsoft 's._
         | 
         | Apple software has always been crap. People put up with it
         | because the hardware was nice and shiny and distracted from the
         | many bugs and severe UI issues.
        
       | PaulHoule wrote:
       | I recently got an M4 Mac Mini which is an amazing piece of
       | hardware. (When it came in the mail I couldn't believe it could
       | fit in the small box it was in!)
       | 
       | My wife was angry about the large volume of advertising, both on
       | web sites and on the desktop, on the machine out of the box. Part
       | of it was needing an adblocker, which meant switching to Firefox,
       | because installing an adblocker on Safari requires an Apple
       | account which my wife doesn't have and wouldn't want to make.
       | 
       | I was amused that, by default, I got numerous nags in the form of
       | 1999 retreads of the confirm dialog from the 1984 original mac.
       | I'd contrast that to Microsoft's nags which look like a modern
       | HTML-inspired interface [1].
       | 
       | Apple's model of "local account but you get nagged into attaching
       | an Apple account so you can use the store and other services" is
       | inferior, in my mind, to Microsoft's model where you can use use
       | your Microsoft account to log into the desktop _and_ your XBOX
       | and all the services that Microsoft has to offer. I know a lot of
       | people don 't like it, but since Microsoft introduced it I've had
       | no trouble authenticating into SMB shares in home and SMB
       | environments.
       | 
       | [1] I won't apologize for thinking that's an advance,
       | particularly since HTML/CSS has been adding things like Flexbox
       | and Grid which are exactly what the doctor ordered for
       | application development.
        
         | ohgr wrote:
         | You don't need an Apple account to install an adblocker. You
         | just install it from here https://adguard.com/en/adguard-
         | mac/overview.html
         | 
         | And you don't have to pay for it, just close the ask.
        
           | PaulHoule wrote:
           | Thanks, I'll give it try!
        
           | lostlogin wrote:
           | Do you need a blocker if you run PiHole?
           | 
           | It seems to do the job for the house very nicely.
        
             | ohgr wrote:
             | Probably not. I don't own one as I'm lazy. I actually paid
             | for AdGuard and use it on my iPhone and iPad. It comes with
             | a mini PiHole implementation built in.
        
               | lostlogin wrote:
               | Oh wow. Thanks for this.
               | 
               | I just run Pihole in a container, and a spare one is on a
               | NAS. I've learned the hard way, losing DNS is a shit show
               | and a spare server saves you.
               | 
               | Added complexity has its downsides.
        
               | ohgr wrote:
               | Yeah it's not perfect on iOS but better than maintaining
               | your own stack. Basically it creates a VPN to localhost
               | then proxies the DNS and traffic over that. It only
               | modifies the DNS using a blocklist and passes your normal
               | traffic straight through.
               | 
               | Works well. Even the crappiest nasty sites won't get
               | through it.
        
         | drcongo wrote:
         | You can log into your Mac _and_ your AppleTV _and_ your iPhone
         | _and_ your iPad _and_ all the services Apple has to offer with
         | your Apple account. How is Microsoft offering the same thing
         | any better?
        
           | int_19h wrote:
           | You can't log into your Mac with your Apple account; you
           | still need a local account created first, and it has its own
           | login and password separate from the Apple ID associated with
           | it (if any).
        
         | legitster wrote:
         | > I know a lot of people don't like it, but since Microsoft
         | introduced it I've had no trouble authenticating into SMB
         | shares in home and SMB environments.
         | 
         | Same. I get that people don't like having to "buy" into an
         | ecosystem. But credit where it's due - Microsoft eliminated
         | dozens of different logins over the last decade. If you jump
         | between multiple machines all the time, it's legitimately a
         | decent experience. You can even be simultaneously logged into
         | your personal and work OneDrives at the same time under the
         | same user and everything just pretty much works.
        
       | stavros wrote:
       | I tried an iPhone for three months or so, ending a month ago, and
       | I was really disappointed by the experience. I thought Apple was
       | still a company that focused on UX, but it was eye-opening to see
       | that they had lost their way.
       | 
       | There are four distinct ways to go back (swipe from the
       | left/right side, press the X, press the left arrow, swipe down),
       | whereas Android has one way that always goes back to the previous
       | screen. The inability to set volumes separately, the fact that
       | folders hold exactly 9 icons and leave the other 60% of the
       | screen empty, the fact that a very commonly-used button (the back
       | arrow) is at the hardest-to-reach part of the screen, all of that
       | just made for a really frustrating experience.
       | 
       | Linus basically echoes all my gripes in this video:
       | https://www.youtube.com/watch?v=Bhew95wMmP8
       | 
       | After that, I bought a Nothing 2, and I love it. It's snappier
       | than the iPhone, feels premium, and Android has stolen all of the
       | good ideas iOS had and added more.
        
         | hbn wrote:
         | I used Android for the better part of a decade, and once I
         | switched to an iPhone I never really had any issues around not
         | having a back button, considering the amount I hear complaining
         | about it.
         | 
         | Basically every app lets you swipe from the left to go back.
         | Occasionally you'll have a bottom sheet you can swipe back down
         | to where it came from, but it's generally pretty intuitive. I
         | can't think of many times I felt "stuck" and unable to go back.
        
           | stavros wrote:
           | It's not about getting stuck, as then that would be terrible.
           | It's just about the thousand papercuts my experience was.
           | 
           | I forgot the biggest annoyance that ultimately made me
           | abandon the experiment: the keyboard is ATROCIOUS. On
           | Android, I just hit keys in the general vicinity of what I
           | want, and it writes the right thing, every time. On iOS,
           | _with the exact same keyboard_ , it kept making mistake after
           | mistake.
           | 
           | Both the stock keyboard and SwiftKey were terrible on iOS.
           | I'd understand the stock keyboard being bad, whatever. I
           | don't understand how SwiftKey can be great on one platform
           | and horrible on the other.
        
         | skinkestek wrote:
         | I went from using a series of Android phones, including a
         | number of flagship phones and finally tried iPhone in 2018
         | after custom keyboards became available (no way I'd accept the
         | built in back then).
         | 
         | At that point the cheapest iPhone option available outperformed
         | every android phone I'd used at that point and I was sold.
         | 
         | Still think the software could need some love but at least it
         | does not feel like my phone has to do a call to a lagging wev
         | service to open the camera.
        
           | stavros wrote:
           | Yep, things weren't great 7 years ago.
        
       | yimby2001 wrote:
       | Does he mean that the software worked for three months after the
       | hardware swap?
        
       | bastardoperator wrote:
       | Antidotal rage bait with zero supporting facts. Jump on the
       | bandwagon!
        
       | tbeseda wrote:
       | Anecdotally, Apple Music has deteriorated exponentially for me.
       | iTunes was such a stable, usable piece of software, but I can't
       | get reliable use out of Apple Music for the life of me. It
       | _feels_ like a shoddy Electron app. But that's not fair to the
       | actual Electron (or similar) apps that actually work. For all its
       | many design and product flaws, Spotify actually works.
        
         | cassianoleal wrote:
         | I never liked iTunes. I always found it horrible and difficult
         | to find my way around. Apple Music makes me miss those days.
        
         | wrs wrote:
         | It really is bad. I mean, the navigation design is bad to start
         | with (just back, no forward? Genres are under Search?), _and_
         | it's buggy. It hangs randomly and sometimes it just doesn't
         | make sound (you had one job!).
        
         | 1980phipsi wrote:
         | The podcast app is the same shoddy-ness. Re-arranging things in
         | the queue is such a PIA.
        
           | JoshTko wrote:
           | podcast app is the worst, I can never find what I'm looking
           | for
        
             | lostlogin wrote:
             | > I can never find what I'm looking for
             | 
             | Overcast might be the app for you. No affiliation, I just
             | like it.
        
               | frereubu wrote:
               | Another vote for Overcast.
        
               | zimpenfish wrote:
               | Overcast is definitely the least worst of the iOS podcast
               | apps but it does have its own set of UI/UX annoyances.
        
               | draebek wrote:
               | Unfortunately, Overcast's update towards the tail of last
               | year ruined it for me and many others. It no longer
               | functions reliably in my experience.
        
             | 112233 wrote:
             | have you tried their "books"? you cannot search by almost
             | anything! Extra-strangely, selecting book language is
             | macos-only feature! Does anyone even maintain it?
        
           | DrillShopper wrote:
           | Apple Music, at least when I last used it, could not handle
           | copying podcasts to my old iPod Video - this is now handled
           | in Finder, as best as I can tell. It will _copy_ the tracks,
           | but it doesn 't properly flag them as podcasts so if I switch
           | to another track and then go back to the podcast it does not
           | remember my location.
           | 
           | Never had that problem with iTunes.
        
             | bombcar wrote:
             | If you set your podcasts as AudioBooks and copy them in
             | THAT area, it remembers where you were, at least. But you
             | have to play them through Books.
        
               | DrillShopper wrote:
               | I did find that workaround and then I just scrapped that
               | Mac (because it was a Mac Mini that lost OS support) and
               | went back to using gtkpod on Linux.
        
         | choilive wrote:
         | If Spotify doesnt work they are dead in the water. If Apple
         | Music doesnt work, thats a rounding error.
        
         | ohgr wrote:
         | It's a bit hit and miss for sure. If you turn off the
         | subscription and Apple Music portal stuff it works fine though.
         | I use it with a cable to sync to my iPhone with offline files I
         | ripped with XLD from CDs. It's all the network crap that breaks
         | it.
        
         | hbn wrote:
         | Apple Music on Mac definitely needs a ground-up rewrite, though
         | I worry it'll lose uncommonly used features, like the ability
         | to upload and stream your own music. I think a lot of Apple
         | Music weirdness is from the fact that it's been built up over
         | the years upon iTunes, which was essentially a completely
         | different product that offered different thing. No one is
         | really buying digital music any more, but they still need to
         | handle everyone's old libraries and purchases, so there's a
         | weird disconnect between your local music library and your
         | cloud Apple Music library. So there are completely separate
         | screens for viewing e.g. an album in your local library versus
         | "in the cloud" even though they're both views for the same
         | content.
         | 
         | Incidentally the iOS Music app has generally been pretty good
         | to me, but starting in the most recent iOS update has been
         | having crashing issues. I'm not sure what exactly causes it,
         | but it's typically when I rearranged the queue then minimize
         | the player to get back to the home/library screen.
        
         | soulofmischief wrote:
         | I love that I had to install a shim service [0] with the same
         | ID as Apple Music's since it can't otherwise be turned off,
         | which was causing Apple Music to appear every time I pressed a
         | media key but had no media playing.
         | 
         | That's the kind of shiesty KPI-boosting tactic I'd expect from
         | Windows, not a machine I paid almost $4000 for. Apple comes
         | installed with a ton of irremovable bloatware and somehow gets
         | a pass.
         | 
         | [0] https://lowtechguys.com/musicdecoy/
        
           | kjkjadksj wrote:
           | They've been doing that bullshit with the media keys since it
           | was still itunes
        
         | criddell wrote:
         | I use Apple Music on my Windows work computer and it's pretty
         | good. I still have iTunes on my home Windows PC (I use it for
         | ripping CDs) and it takes much longer to start.
        
           | SSLy wrote:
           | > _I use it for ripping CDs_
           | 
           | may I introduce you to cyanrip or EAC?
           | https://github.com/cyanreg/cyanrip https://www.exactaudiocopy
           | .de/en/index.php/resources/downloa...
        
             | criddell wrote:
             | I own dbPoweramp which I believe uses EAC, but iTunes is
             | just easier (I rip to ALAC) and is good enough. Apple will
             | probably drop support soon, but until then I'll stick with
             | it.
        
         | anentropic wrote:
         | The experience of browsing the iTunes store is laughably bad...
         | 
         | The back button that goes back multiple steps while losing
         | context of stuff you had clicked in between, the way the search
         | box is in a whole other part of the UI and it has a three mode
         | toggle. The way that clearing the search phrase does a new
         | search for "".
         | 
         | The other day I bought an album on Bandcamp and imported it.
         | Music app adds a "show complete album" link when I view the
         | album in my library. Instead of doing anything useful this link
         | clicks through to a whole different album in the iTunes store.
         | 
         | Or yesterday I browsed to "Joni Mitchell" and got some kind of
         | curated homepage for the artist with background image art etc.
         | The albums are grouped under a series of headings ("60s/70s"
         | and "80s/90s") that don't include all her albums. There's no
         | way to 'view all'.
         | 
         | You literally can't reach say "Blue" without going back out and
         | searching for it explicitly.
         | 
         | Just idiotic and broken features left right and centre.
        
         | kergonath wrote:
         | > iTunes was such a stable, usable piece of software
         | 
         | It used to be the case a long time ago. I think it was decent
         | up to iTunes 5 or 6. They crammed into it iPod apps and stuff,
         | which resulted in a terrible UX. Then came the UI lag.
        
         | EasyMark wrote:
         | what is Music doing to you? Other than being slow to launch I
         | really don't have any issue. I have made multiple lists and use
         | it daily to listen to music. I don't recall it crashing in
         | recent memory or not doing what I expect? Tbf, I currate my own
         | music and lists and don't use the streaming a lot. Occasionally
         | I use the station feature I guess, and it's passable. I'm
         | certainly no power user though.
        
         | chang1 wrote:
         | I am not an Apple Music subscriber and don't stream much music
         | besides SomaFM, so I may not be in the norm.
         | 
         | I always have selected on the sidebar Library -> Songs with
         | View -> Column Browser enabled. And I search only using the
         | "Filter" text input on this view. It's as close to how iTunes
         | used to be in the early days of OS X (sans brushed metal).
         | 
         | What I see on the screen is just mostly dense text except the
         | small thumbnail at the top for whatever is currently playing.
         | There is no other related artwork or graphics loaded. I fear
         | once a re-write of this app happens, this view is gone...
         | replaced with lots of fancy graphics and loads of whitespace
         | padding everywhere.
        
         | Marsymars wrote:
         | I have a consistently reproducible, if edge-case crash in Apple
         | Music for at least a couple years now. I host a DAAP server
         | (using the OwnTone software) to listen to my music with using
         | Apple Music. It doesn't happen with a freshly-opened Music
         | instance, but if it's been open for a while, then I pause, then
         | restart the server instance, Apple Music crashes. I've reported
         | every crash with a copy/paste of the repro steps in the
         | comment.
        
       | rafram wrote:
       | Title should be something like "Apple Pencil Pro causes iPad to
       | overheat and slow down". This sounds really annoying, but the
       | overly broad title is just clickbait.
        
         | csomar wrote:
         | iPad OS is largely dysfunctional in a myriad of other areas
         | too. I like my iPad but the number of times Chrome or a simple
         | app just freezes is getting out of hand. Also there is a bug
         | where the iPad will freeze if I had a Bluetooth device connect
         | while the device is locked. I think this got fixed in some
         | recent update but it happened frequently for well over a year
         | and it'll lock the iPad for 15-60 minutes at a time.
         | 
         | These issues are becoming more recurring. Meanwhile Apple is
         | trying to sell me on some stupid intelligence that I do not
         | need.
        
       | alberth wrote:
       | Is this a real problem, or a perceived problem?
       | 
       | I know people like to complain about Apple's software quality -
       | but is this actually an issue - or just the popular thing to say?
        
         | dijit wrote:
         | It's not worse than Microsoft.
         | 
         | But somehow, Microsoft and Apple are inferior to their previous
         | selves.
         | 
         | New features and bug fixes, yes. But we seem to lose a lot. In
         | terms of quality, performance and unfeatures.
        
           | alberth wrote:
           | I'm aware of UI inconsistencies, like this dated article
           | below.
           | 
           | https://www.corbinstreehouse.com/blog/2021/10/macos-12-monte.
           | ..
           | 
           | But was curious is are people having stability & reliability
           | type of software quality problems.
        
             | kjkjadksj wrote:
             | I am. Many of my old launchd services don't work anymore.
             | Well they run, the job begins, but then it can't write to
             | its files. I have no clue how they borked the permissions
             | but something is up. The script works when I run it myself.
             | As far as I can tell the launchd process should run the
             | script as me the user in terms of permissions. It manages
             | to run the script but doesn't write to file. I am at a loss
             | and gave up on debugging those services for now.
        
         | john_alan wrote:
         | Using macOS since Tiger as daily driven. Never been worse.
         | Needs a "Snow Leopard" year.
        
           | alberth wrote:
           | > Never been worse.
           | 
           | How so? Would you mind giving examples.
           | 
           | Note: I'm not disagreeing. Just curious what software quality
           | issues you're having exactly.
        
         | written-beyond wrote:
         | Idk but sometimes slack just takes over the screen and crashes
         | the display drivers pretty regularly. You could put that to
         | badly written software but I don't think display drivers should
         | crash.
        
         | tonyedgecombe wrote:
         | My own experience has been the opposite. Early versions of OS/X
         | were dire, things like a kernel panic when removing an already
         | ejected USB stick.
         | 
         | People like to point at Snow Leopard as being the peak of
         | reliability but there are two things to consider about that.
         | The first is that the previous versions were so bad that they
         | had to stop creating new features and do a bug fix only
         | release. The other is that it still needed countless updates
         | through the following year.
         | 
         | If you want an example of something they have done
         | exceptionally well take a look at the rollout of APFS on the
         | iPhone. They replaced the filing system on millions of phones
         | with barely a murmur from the community.
         | 
         | I think you are correct, people like to whinge (especially
         | here).
        
         | alpaca128 wrote:
         | When I bought my first Mac (M2) I could reliably freeze the
         | screenshot app by clicking 2-3 buttons in the right order. It
         | was fixed months later at least. To this day the mouse hover
         | zoom animation for the dock freezes regularly and it happens on
         | two separate devices. "Coincidentally" this animation was
         | disabled by default. The preinstalled image viewer cannot open
         | more than about 50 images without randomly distributing them
         | across multiple windows and/or spamming a series of error
         | messages telling me that some of the files cannot be accessed.
         | When I click on certain video files in the file open dialog,
         | some thumbnail process allocates over 25GB memory within
         | seconds and the system becomes near unusable for a minute or
         | two.
         | 
         | I would say it's roughly comparable to Windows 10/11, which
         | fell off a cliff in terms of quality. But to be fair Mac OS can
         | handle much longer uptimes, today my Macbook force rebooted
         | after about 250 days and it ran perfectly fine up to that
         | point.
        
         | nicce wrote:
         | I don't have any issues, but I am that person who uses just web
         | browser and terminal on Macbook. Almost all software comes from
         | Nix package repository.
        
       | ohgr wrote:
       | I would disagree with the conclusion. It sounds like a faulty
       | line of hardware on the M2 Air then.
       | 
       | My partner is the IT manager at a school where they have over
       | 1000 iPads (10th gen) deployed with iOS 18 and there are no
       | reported issues like this. We ourselves have iPad Pro M2's
       | without these issues which we both use all day every day. Our
       | kids have 3x 10th gen iPads too. No issues.
       | 
       | YMMV but they just work for us and the software, which not
       | perfect, is probably the least shit out there.
       | 
       | I mean the trash heap in my office is mostly Surface machines as
       | a comparison...
        
         | nicce wrote:
         | But are they using mentioned pencils?
        
         | Someone1234 wrote:
         | iPad 10th Gen doesn't even support the Apple Pencil Pro. Are
         | they using any Apple Pencils at all?
        
           | ohgr wrote:
           | Correct. Which is the point. The user complains that the
           | problem is a software crisis when the software is fine on
           | completely different hardware. That would suggest by
           | elimination it's not a software problem, or is a software
           | problem tied to particular hardware.
           | 
           | (incidentally they mostly use USB-C apple pencils and some
           | clone ones when they lose them and the parents don't want to
           | buy a genuine replacement one)
        
             | Someone1234 wrote:
             | It is a software problem when a pen is used; you aren't
             | using a pen so it doesn't impact you.
             | 
             | I don't understand why you thought it was constructive to
             | point out the difference between a "software problem Vs. a
             | software problem only when the pen is used." The article
             | was very clear on that point already, it isn't adding to
             | the conversation.
        
       | miiiiiike wrote:
       | I use Apple software and hardware all day every day. There was a
       | patch ~13 years ago where things were really rough but I haven't
       | noticed many issues over the past few years.
        
       | deegles wrote:
       | I would bet that the reason for the drop in quality is the focus
       | on delivering features in order to secure promotions and ongoing
       | positive performance reviews.
        
         | Someone1234 wrote:
         | Yep. A lot of software companies are suffering from this short-
         | term-ism that results in incentive structures that value things
         | that move the stock price rather than make for a strong long
         | term company.
         | 
         | It may eventually blow up in faces, but a lot of the people
         | making money on it today won't be around to see it.
        
           | Workaccount2 wrote:
           | I don't even know if it's stock price or just human hubris.
           | "I joined the team, implemented "amazing" feature, got
           | promoted/got hired at x".
           | 
           | Google is by far the worst of this. It seems 75% of their
           | products are pet-projects turned abandonware.
        
           | freedomben wrote:
           | Indeed. It's a Tragedy of the Commons type of issue with the
           | way most corps are run nowadays. When you're just starting
           | out it's understandable to be very short-term focused as next
           | year doesn't really matter much if you go belly up next week.
           | But once companies have some establishment, it's insane to me
           | how little thought goes into long-term planning. That is,
           | until you realize the incentive structure they've built
           | essentially _penalizes_ executives /management for
           | sacrificing short-term opps for long-term health. For
           | example, but slicing R&D to the bare minimum (and often below
           | that level) and driving revenue high up and to the right by
           | pumping up sales/marketing efforts, you can look like a
           | business genius, and just as it starts to really hurt the
           | company you're moving on to the next gig, and often with an
           | exit bonus of some kind.
        
         | ajsnigrutin wrote:
         | Yep... same with google...
         | 
         | Make old chat system better (or just maintain it?)... meh
         | boring...
         | 
         | Make new google chat.. talk.. alo.. i mean hangouts? Yep,
         | promotions, bonuses!
        
           | DannyBee wrote:
           | I mean, it's not always like that, at Google it always
           | depended on the business unit.
           | 
           | To be honest, I think it's sort of simplistic to try to
           | characterize a 185k person company and its culture with this
           | sort of lack of nuance, whether it's Google, Apple, or
           | anywhere else.
           | 
           | I got promoted 7 times (from SWE 3 all the way to VP of
           | Engineering, so I ended up in the top 0.01% or something
           | crazy by level) during my time there, and pretty much only
           | made things better, did migrations, etc.
           | 
           | I did build some new stuff, but I don't believe they were
           | ever a meaningful part of a promo packet. All my promo
           | packets were about fixing things or making existing things
           | better, and the impact of doing so on developer productivity,
           | efficiency, etc.
        
             | skinkestek wrote:
             | > and pretty much only made things better, did migrations,
             | etc.
             | 
             | Maybe you are right.
             | 
             | From the outside however, the situation looks very
             | different:
             | 
             | - reader? destroyed
             | 
             | - Google+? Forced upon us and then destroyed as soon as
             | communities started to form.
             | 
             | - Search? Hasn't been working correctly since around the
             | time Google+ launched. At some point it became so bad I
             | used DDG and Bing out if spite. The difference was that
             | small.
             | 
             | (and before anyone says "it is impossible to create or run
             | a working search engine in 2025": Marginalia and Kagi both
             | work very much better than Google these days, although
             | Marginalia admittedly only in certain niches.)
             | 
             | Picasa? Replaced with a w3b service.
        
         | CoryAlexMartin wrote:
         | Apple seems like the kind of company that would greatly benefit
         | from having someone opinionated at the helm to keep the
         | different teams oriented towards a unified vision and to
         | intervene when a team produces something crappy
        
       | raverbashing wrote:
       | Huh let me guess: it is Apple Intelligence causing it
       | 
       | Now while it is true that some aspect of the Apple experience
       | suck, my experience is that Windows and Linux are also sucking
       | more (Linux less than MS, but still, not helpful)
       | 
       | I definitely would want more transparency for Apple but this is
       | one of the things they "no can do", they just fix it one day
       | (usually) and off you go.
        
         | eliseomartelli wrote:
         | OP here, Apple Intelligence is not yet available in Italy. I
         | don't even want to imagine how my iPad will overheat with Apple
         | "Intelligence".
        
           | raverbashing wrote:
           | Ah I guess I misread, it is only available on Macs so far in
           | the EU https://support.apple.com/en-bw/121115
           | 
           | Still, I think maybe it could be some related service running
           | on the background
        
       | markus_zhang wrote:
       | I just don't understand why Apple UI designers hate scroll bars
       | with such a passion.
       | 
       | It's probably just me, but I feel that many apps on Apple follows
       | the same pattern. For example checkout and compare the scroll bar
       | experience on ChatGPT website (Chrome) between a Mac-book and a
       | Windows laptop.
        
         | ohgr wrote:
         | Yeah annoys me too.
         | 
         | You can turn them back on everywhere in Settings -> Appearance
         | -> Show scroll bars always.
        
           | markus_zhang wrote:
           | Yeah that was already done. But it doesn't help too much.
           | They kinda still fade in and out sometimes -- but I can't get
           | a proof right now. In addition, they are still too narrow.
        
             | markus_zhang wrote:
             | OK at least VSCode still does this ->
             | 
             | - Turned on "Always show Scrollbar" in MacOS setting
             | 
             | - Turned on "visible" in VSCode for vertical scrollbars
             | 
             | Check the explorer window -> scrollbar doesn't show up
             | unless your mouse somehow touches the area.
             | 
             | But this is probably a VSCode thing though.
        
           | hbn wrote:
           | This is actually a kind of important setting to turn on if
           | you're doing web development. At my work the developers use
           | MacBooks and it's not rare to get bug reports about double
           | scrollbars and whatnot which are caused by certain nested
           | views with bad CSS, but it wasn't caught before release
           | because the developer doesn't have scrollbars turned on, so
           | you don't see it until a Windows user tries it.
        
         | Klonoar wrote:
         | I mean as a user I haven't thought about a scroll bar in years.
         | The way the OS works with the hardware for touchpad usage means
         | it's just not a big deal.
         | 
         | Even when I used a mouse on a Mac desktop it still never
         | bothered me. Looks cleaner, feels sleeker and doesn't impact
         | functionality.
        
           | markus_zhang wrote:
           | I don't know, but missing scrollbars is very frustrating in
           | some cases. I literally missed some configurations because of
           | that when I first used a Mac. There was a configuration
           | window that needed some scrolling to show all options, but I
           | missed that because there is no scroll bars.
           | 
           | Yeah but I agree that everyone has their own flavors. I
           | personally prefer the Windows 2000 ones...I'm old. Never
           | liked the flat ones, looks soulless.
        
             | eviks wrote:
             | You missed an indication that you need to scroll, that's
             | certainly bad design, though fixing it doesn't require the
             | full fat bar (not that I'd object to a proper global
             | setting for users who like that!).
             | 
             | (flatness is a universal cancer, though, even compared to
             | the ugliness of the old Win)
        
         | jeroenhd wrote:
         | Apple's scroll bar allergy leads to some quite funny (to me,
         | anyway) problems with major websites. Some companies seem to
         | have their entire web dev + QA + management staff on Macbooks,
         | because on any other desktop platform their websites are
         | COVERED in useless scrollbars that scroll maybe one or two
         | pixels. I've even seen scrollbars cover up half part of a
         | company's logo.
         | 
         | All of that money spent on hyper expensive laptops, and people
         | still end up with terribly ugly websites!
        
       | flohofwoe wrote:
       | Here's my personal canary in the coal mine that something must be
       | fundamentally broken in Apple's software development process:
       | 
       | - on a recent macOS version, right click on the desktop, select
       | 'change wallpaper' => the new settings panel opens
       | 
       | - click on 'Custom Color'
       | 
       | - now hold and drag around the 'color cursor' in the color
       | selection circle for a few seconds
       | 
       | - stop dragging and notice how the color cursor continues jumping
       | around erratically (it's impossible to actually select the exact
       | color you want)
       | 
       | - same thing happens when using the linear slider below the color
       | circle
       | 
       | This bug doesn't lurk deep in some obscure part of the settings
       | panel, it's the only way to change the desktop background color.
       | A QA specialist would stumble over this in 5 minutes of trying to
       | break the app.
       | 
       | I made it a hobby to check this bug after each OS update, it's
       | broken since the new settings panel was introduced in Ventura. As
       | a good citizen I also wrote a Feedback Assistent ticket
       | (FB13805690 - 21-May-2024) with attached screen recordings and
       | all, but of course I could just as well have sent that report
       | into a black hole :)
        
         | BobAliceInATree wrote:
         | On the most recent episode of ATP podcast, an anonymous person
         | wrote in to say that when they worked at Apple until ~2013,
         | there was effectively no QA team on macOS.
         | 
         | Granted that was over a decade ago, and "no QA team" doesn't
         | mean no testing, but given the numerous bugs in macOS today,
         | and that they almost never get fixed, I'm not surprised.
         | 
         | (FWIW, I do not experience this bug you mentioned)
        
           | schmidtleonard wrote:
           | If you look at the macOS feature history, it's pretty clear
           | that the bulk of the team got shifted to iPhone in 2007 and
           | never really recovered. The widely acknowledged Snow Leopard
           | high water mark happened shortly after.
           | 
           | To be fair, Apple can still pull off the occasional amazing
           | feat of vertical integration -- HDR, APFS, keeping audio
           | latency under control despite the relentless assault of
           | apathy from all directions -- but they never had the same
           | level of consistent drive forward, at least not until a year
           | or two ago when the big push for AI integration started.
           | Apple gets ragged on here, but I think their integration is
           | actually some of the best. They were putting neural cores in
           | chips back when that sort of thing got mocked, not lauded,
           | and every step has been thoughtfully tied in rather than
           | airdropped from a ChatGPT science fair project. But they
           | never got good at building or deploying leading-edge models
           | themselves; I hope they turn it around because this is
           | important.
        
             | woleium wrote:
             | That may be unlikely. Mark Gurman reported recently for
             | Bloomberg News that "people within Apple's AI division now
             | believe that a true modernized, conversational version of
             | Siri won't reach consumers until iOS 20 at best in 2027."
        
               | schmidtleonard wrote:
               | That's a bummer to hear. They have the money to buy
               | talent and they really ought to be able to pull this off
               | inside of 2025. But if there's no will, there's no way.
        
             | frizlab wrote:
             | Snow leopard is fondly remembered but was buggy has hell
             | when initially released. It _got good_ , with time...
        
         | vardump wrote:
         | > - stop dragging and notice how the color cursor continues
         | jumping around erratically (it's impossible to actually select
         | the exact color you want)
         | 
         | Tried dragging color cursor for 30 seconds+, no issues at all.
         | MacOS 15.3.1 (24D70) on 16" M2 Max.
        
           | flohofwoe wrote:
           | Ah now it's getting interesting :) So far I could reproduce
           | the issue across several machines, also on new demo machines
           | at the Apple booth of electronic discounters - so I don't
           | think it's something about my configuration, but maybe it has
           | something todo with how I'm using the trackpad (but I'm just
           | sliding around with the right-hand pointer finger).
           | 
           | PS: the mystery might be solved => that buggy 'Custom Colour'
           | UI item only shows up under specific circumstances, which for
           | my specific usage pattern is 'obvious' - see my sister
           | comment for details.
        
         | jmuguy wrote:
         | For what its worth, I can't reproduce this on 15.3 (24D60). I
         | don't have a "Custom color" option. I see "Colors" and I click
         | a Plus button to add a new color. Also I have my system
         | connected to a caldigit dock and I'm using a mouse, not the
         | trackpad.
        
           | LostMyLogin wrote:
           | I am on 15.3.1 and when I attempt it, it stays in place on
           | the color I selected without issue.
        
         | drdo wrote:
         | What is this "Custom Color"? I clicked the "+" icon to open the
         | color picker and did as described and I cannot reproduce this.
         | 
         | Sequoia 15.3.1 (24D70)
        
           | flohofwoe wrote:
           | Interesting, yeah. It doesn't happen when adding a new color
           | to the "Colours" row at the bottom even though this happens
           | with the same color selection UI widget.
           | 
           | I see this Custom Colour thingie at the top-right corner of
           | the Wallpaper section, above a "Show on all Spaces" checkbox
           | and left of a fairly big representation of the current
           | desktop background.
           | 
           | After a bit of tinkering: this Custom Colour element is
           | replaced with something else depending on the current
           | background mode. If you selected a wallpaper image, it shows
           | the name of the wallpaper. If you select a predefined colour,
           | it shows the name of the color. When adding a custom colour,
           | it will show an interactive element which allows to change
           | the color in place, and _that_ shows the buggy behaviour for
           | me.
           | 
           | Ok, this at least explains why other people don't stumble
           | over this as an obvious bug, I assumed it would be obvious,
           | because the first thing I always do on a new Mac is to
           | customize the background color by right-clicking the desktop,
           | and since that moment I have that buggy Custom Colour element
           | sitting there.
           | 
           | Not a great UX either way though.
           | 
           | PS: ...and now after adding a new custom color via the to
           | bottom row of predefined colors, the bug in the 'Custom
           | Colour' widget is gone and nobody will believe me it was ever
           | there. Great :D
           | 
           | PPS: nope, it's coming back after going through the 'desktop
           | => right-click => change wallpaper...' route again, phew.
        
             | gloosx wrote:
             | I tried it, and apparently if you click if from the "+"
             | button, it works totally okay for this popup and subsequent
             | opening of that custom color popup, BUT, if you close the
             | settings, open them again and press the "Custom Colour"
             | colour directly, you will enter the bugged one.
        
               | LostMyLogin wrote:
               | I don't see Custom Color anywhere. Does anyone have a SS
               | of where I should be looking? I'm on 15.3.1.
        
             | jredwards wrote:
             | I was able to reproduce this, but only by following your
             | very specific set of instructions. Never in a million years
             | would I have found this on my own.
        
             | philistine wrote:
             | Are you on Apple Silicon? Those are some of the weird parts
             | of the OS that need to offer both an Intel and Apple
             | version since apps can call it.
        
             | rafram wrote:
             | This is an incredibly tiny bug in a component that dates
             | back to NeXT [1], but you should use Feedback Assistant and
             | report to Apple.
             | 
             | [1]:
             | http://euclid.psych.yorku.ca/SCS/Gallery/colorpick.html
        
         | hbn wrote:
         | Desktop icons snapping to the grid has been broken forever too.
         | Every once in a while I'll have a space in the "grid" that just
         | won't accept anything to be placed in it.
         | 
         | And god, don't even get me started on how the icons rearrange
         | themselves when you're organizing your home screen / control
         | center. I can't believe they actually shipped it like that and
         | still haven't made it any better.
        
         | zimpenfish wrote:
         | Just checked this in 15.4 Beta (24E5206s) on this 2023 M3 Max
         | and it doesn't happen for me.
        
         | madeofpalk wrote:
         | The entire settings app rewrite is the canary of how Apple's
         | software development process is broken, especially for the mac.
        
           | tacker2000 wrote:
           | I mean ok, the old one was already a bit overloaded and
           | unwieldy, so a redesign was probably overdue and Ill give
           | them the benefit of the doubt here but WTF is with the 1-2
           | second delay when switching between the menus in there? Are
           | they doing web requests upon opening every settings page or
           | what? This is real amateur hour.
        
             | lotsofpulp wrote:
             | I use an iPhone 13 mini, and I experience no delays within
             | the settings app.
        
               | tacker2000 wrote:
               | I was talking about the settings app in macOS.
        
               | lotsofpulp wrote:
               | Oh, I see. There is a slight delay (closer to 1 second or
               | less) switching menus inside of Settings on my M3 Air.
        
               | il-b wrote:
               | There is no reason for the delay to be more than 100ms.
               | The 1 sec delay must be due to some extremely inefficient
               | lazy init or a bunch of io happening when you switch
               | between screens
        
           | progmetaldev wrote:
           | To be fair, Windows really had the same type of issues going
           | from the old Control Panel to Settings. I still get large
           | delays for some of the screens in Windows Settings.
        
           | ChrisMarshallNY wrote:
           | They rewrote many of their tools in SwiftUI.
           | 
           | So far, I am not willing to ship anything in SwiftUI. I don't
           | think it's up to the task.
        
         | kjkjadksj wrote:
         | Arguably a worse bug in that same panel is how their hyped up
         | live photo desktops don't work at all and its been that way for
         | years. They all need to be pulled from apples servers that
         | silently time out your download. If you are lucky you can get
         | maybe one or two downloaded.
        
         | fnordlord wrote:
         | The Feedback Assistant issue you mentioned is probably one of
         | the worst aspects of their software ecosystem. I haven't had a
         | response on a single ticket that I've filed in there. It feels
         | like an abandoned program, which is terrible UX considering its
         | purpose.
        
         | crossroadsguy wrote:
         | I, and many others in our personal capacity, have been shouting
         | from hn-rooftops how Apple's software capacity has been in a
         | state of, since a decade or so (or more really) that calling it
         | bad would be an understatement. It's downright pathetic. It's
         | disgustingly incompetent. And I haven't not even started on its
         | services like iCloud. Because those go beyond pathetic.
         | 
         | I mean for god's sake these morons (yes, "morons") have not yet
         | figured out how yo sync browser tabs which is something new
         | browsers get right in a few days to few weeks time, and
         | sometimes on top of their incompetently done iCloud and related
         | SDKs.
         | 
         | Apple sometimes comes across as a glasshouse built as
         | marketing, too much money, (sadly) a huge army of fans and
         | loyalist apologists (and not demanding customers), and an
         | absolute lack of decent competition; and the biggest of it -- a
         | deliberate attitude of non-openness!
         | 
         | I mean everything Apple is closed! So how can anyone even
         | quantify how bad their iOS is, how smelly their cloud suites
         | are, how ridiculous their security is!! If you can't see what
         | happens behind a wall and the entity behind that wall has money
         | more than most nations and a PR and tech propaganda machinery
         | rivaling some of "those" nation states, how can you even be
         | sure!
        
         | karmakaze wrote:
         | My indicator for if Apple is _for the customer_ vs _for Apple_
         | is how macOS  'negotiates' YPbPr instead of RGB for non-Apple
         | branded monitors (some LG monitors also get a pass) which
         | results in worse color quality. I believe this to be carefully
         | engineered to be a plausible bug rather than a real one.
         | 
         | BTW I have found a workaround using BetterDisplay and an EDID
         | override (to more closely match what the monitor is actually
         | telling macOS).
        
           | mattgreenrocks wrote:
           | Seconding this. Feels actively anti-user even if this is just
           | a bunch of heuristics that end up choosing the wrong thing.
           | Honestly, why is this not a dropdown?
           | 
           | Related bug: macOS defaults to variable refresh rate when
           | available instead of remembering my choice of 144hz. This is
           | confounded by my hub (Caldigit TS3 Plus), which has trouble
           | with variable refresh rates that result in a black screen.
           | 
           | The cherry on top: either I use a HDMI cable and deal with
           | BetterDisplay forcing RGB to fix YCbCr, or a black screen
           | when using DP through my hub due to the above bug.
           | 
           | Sometimes I wish Apple would get broken up just so macOS
           | could have a chance at getting more love.
        
       | newsclues wrote:
       | Lack of focus.
       | 
       | I want UNIX not emojis.
        
       | devinprater wrote:
       | I moved to Android this year. iOS accessibility just doesn't make
       | the iPhone worth it anymore. Braille becomes more and more
       | unstable in VoiceOver every year, and Android works way better
       | with Windows and Linux than iOS does, and Mac accessibility,
       | frankly, sucks.
        
       | 4ndrewl wrote:
       | I wouldn't call Apple's hardware as premium quality. Premium
       | price yes, quality no - not since PowerPC times.
       | 
       | I was an owner of the original crackbook, have had a magic
       | keyboard, magic mouse both fail shortly after warranty period, I
       | can't count the number of power leads that have started fraying
       | (thank goodness for USB C!).
       | 
       | Ass for iPhone screens - seem to be very breakable compared to
       | other manufacturers.
        
         | mrweasel wrote:
         | > Ass for iPhone screens - seem to be very breakable compared
         | to other manufacturers.
         | 
         | That one always seemed weird to me, some people break their
         | screen, iPhone or otherwise, regularly, but I've never even
         | scratched one.
        
       | danans wrote:
       | > Feature prioritization over optimization: Engineering resources
       | appear focused on new capabilities rather than fixing existing
       | performance problems;
       | 
       | People are keeping their phones longer they used to, which is
       | obviously a problem for device makers. Therefore they must lean
       | on new feature development too sell new phones. "Increased
       | reliability and stability" is not a good consumer sales pitch
        
         | inetknght wrote:
         | > _" Increased reliability and stability" is not a good
         | consumer sales pitch_
         | 
         | It is when Apple is claimed to be a quality boutique shop.
        
           | danans wrote:
           | > claimed to be a quality boutique shop
           | 
           | Have they made that claim anytime in the last few decades?
           | 
           | Perhaps that's the vibe behind their marketing, but you'd
           | have to be blind to their size, sales, and market value to
           | believe it.
        
       | mdhb wrote:
       | I know people tend to get very upset by this but if I'm not
       | mistaken the M1, M2 and I think the M3 processors all now have
       | "unfixable" hardware level security bugs on par with SPECTRE that
       | destroy the concept of a Secure Enclave AFAIK.
       | 
       | https://wccftech.com/macs-running-apples-m1-m2-and-m3-chips-...
       | 
       | So essentially they might be fast but they all have genuinely
       | fatal flaws in them.
       | 
       | But it's not just the software that stinks.
        
       | czk wrote:
       | could this complaint be generalized to the software quality of
       | anything that's been built upon for many years? as the churn in
       | the workforce happens you lose nuance and expertise and systems
       | become more and more complex to maintain and understand.
       | management demands new features be slapped atop legacy systems.
       | they want software to ship faster (look at how AAA game
       | developers use nvidia AI features as a crutch to ship unoptimized
       | games).
       | 
       | i often think back to ryan dahls infamous nodejs rant:
       | 
       | "There will come a point where the accumulated complexity of our
       | existing systems is greater than the complexity of creating a new
       | one. When that happens all of this shit will be trashed."
        
       | someonehere wrote:
       | I still remember the story of an IMAP bug Apple mail had for
       | years and years. I forgot exactly what the bug was that was open
       | with Apple, but Apple's way of addressing the bug was turning off
       | the feature in an update and closing out the ticket.
        
       | garyrob wrote:
       | In the current MacOS release, if I type Time Machine in the
       | System Settings search box, it shows what I was looking for:
       | "Show Time Machine status in the menu bar".
       | 
       | But if I click that, it shows the switch for the Keyboard
       | Brightness menu bar control, and doesn't show anything about the
       | Time Machine menu bar item!
        
         | hbn wrote:
         | Apple cannot figure out how to do a search in settings for the
         | life of them. It's been broken on iOS basically since it was
         | added. Do any googling about iOS settings search and you'll
         | only find people talk about it to rant about how bad it is.
        
           | ttepasse wrote:
           | The absurd thing is that Apple pioneered searching settings
           | in early MacOS. You type your query and a spotlight effect
           | shined on the corresponding Preferences Panel for the
           | selected candidate of your search results. Hence why
           | Spotlight was called that originally.
        
       | dkarl wrote:
       | I have an issue with Messenger notifications on one device, a
       | laptop. The messages get delivered just as quickly on this laptop
       | as on other devices, but the notifications can take minutes to
       | come up. Also, the number of unread messages sometimes gets stuck
       | out of sync, for example showing 1 when I have no unread
       | messages. I've tried rebooting, and I've tried disabling and re-
       | enabling notifications.
       | 
       | I'm still on Sonoma, so the next thing I could try is updating to
       | Sequoia, but that feels foolish. Only one thing is wrong. It
       | could be worse. How often does updating software actually make it
       | better? Apple _should_ feel like the exception to that cynicism,
       | but it doesn 't, which is bad news for them, since their entire
       | business is predicated on being the exception.
       | 
       | A premium product that's worth the money. That's such an easy
       | thing for people to stop believing in if the reality doesn't live
       | up to it.
        
         | hollandheese wrote:
         | Message notifications are just a mess. At this point it only
         | notifies me for about half my messages no matter what device
         | I'm on.
        
       | kjkjadksj wrote:
       | I was just thinking the other day how there is a ton of friction
       | now after they moved on from skewmorphic. Say what you will but I
       | always knew exactly where my specific home directory folders were
       | because they looked so distinct in the finder sidebar. Now I have
       | to actually read the damn folder names because everything looks
       | the same.
        
       | stego-tech wrote:
       | A good writeup of just a smaller subsection of my grievances with
       | Apple under Cook's recent leadership: _stellar_ hardware
       | increasingly hobbled by bungled software.
       | 
       | Funny enough, I had the exact issue the OP had with my M1 iPad
       | and Notes, writing down Kubernetes coursework and notes by hand
       | to try and make it "stick" better mentally (an entirely different
       | post, someday) only for Notes to crash, losing most of my work
       | since the last time I opened the app. It got so bad that I was
       | regularly synchronizing and duplicating notes to preserve my work
       | ahead of the next crash, and splitting notes up into quarter-
       | chapters to reduce the likelihood of app crashes and iPad
       | overheating.
       | 
       | Apple has been so feature-focused to keep up with shareholder
       | demands and industry fads, that they've neglected the core user
       | experience. iTunes _used_ to be the best way to organize and
       | consume music, and nobody has really taken up that mantle since
       | Apple abandoned it in favor of their streaming service. Same with
       | local media and shared libraries, now tucked away into obscure
       | apps in favor of more streaming platform priority.
       | 
       | That feature-focus extends to general OS stability as well.
       | Safari gulping down battery life on my iPhone because it's not
       | properly suspending tabs anymore. iPad suddenly no longer
       | charging without any error message or warning until a reboot is
       | triggered or the battery completely dies. Siri responding _as far
       | away as physically possible_ from the actual speaker, including
       | on devices _I don 't even own_, bypassing multiple other devices
       | that stand between the speaker and the responding device. The
       | AppleTV needs weekly reboots because apps don't load video
       | streams properly, giving a black screen with audio or an HDCP
       | error message despite every other device in the chain showing _it
       | 's the AppleTV not engaging HDCP_. HomePods suddenly ceasing
       | music playback without any command to do so, often mid-song.
       | 
       | It's just getting worse and worse, to the point (pre-RIF) I was
       | seriously looking into an _honest-to-god HiFi_ to replace stereo
       | homepods in my bedroom. I 've already ditched the Music app in
       | favor of Plex's Music App ( _don 't even get me started_ on how
       | _awful_ it is, but it 's still better than Apple Music), I've all
       | but given up engaging in music discovery via CarPlay, and I've
       | long since moved local media onto a Plex Server in lieu of a
       | single, simple, efficient iTunes library. That's _just_ the media
       | side of things, too.
       | 
       | Don't get me wrong, Apple's kit is still lightyears better than
       | an equivalent Windows 11/Android setup, _especially_ for my
       | family members who don 't want to wrangle with confusing UX and
       | have largely moved into a streaming-only lifestyle - though even
       | they're increasingly frustrated with Apple's updates breaking
       | things or forcing them to rework their processes.
       | 
       | But that only works for so long before users get so sick and
       | tired of it, that they'll take a chance on an upstart competitor.
        
       | Towaway69 wrote:
       | In comparison, my experience with a Quest 3s with MetaHorizonOS.
       | 
       | It has a screen recording feature that when you use it the
       | _first_ time it asks you whether it can use the microphone. It
       | claims that this can be reset somewhere in the settings. So the
       | first time I used the feature, I disabled the mic.
       | 
       | A couple days later I wanted to record with mic and searched
       | through the settings but found nothing. Googled it and discovered
       | little. Many posts and answers pointing out that other feature
       | settings require a factory reset to be able to alter initial
       | settings made.
       | 
       | I searched again in the settings, fiddling here and there but
       | found nothing in the settings nor anything that fixed the
       | setting.
       | 
       | In the end, I had to do a factory reset. Then I was able to
       | enable the mic for screen recording.
       | 
       | The device is good enough but the UI is a nightmare. Bulk
       | deletion of notifications? Not possible. Getting out
       | MetaHorizion? Three to four menus until a pause button can be
       | used.
       | 
       | Much prefer my Apple devices - no BS, no factory reset.
        
       | Gys wrote:
       | In general if I buy some hardware and the OS is ok, but any
       | supplier apps are just an afterthought. If that be from Huawei,
       | Samsung, Microsoft, Apple, etc, a TV, a phone, a computer. On my
       | iphone I have a folder with all the Apple apps, just in case) but
       | otherwise I use other apps. I also have an extra Samsung phone,
       | same thing.
       | 
       | Supplied apps are free and therefore paid for otherwise. Normally
       | full of ads and only sporadically receive updates to repair bugs
       | or add new features.
       | 
       | The goal is often only to keep my tight to their platform, be it
       | Samsung, Apple, etc. Those apps are an investment in the future
       | which probably do not do well in a companies one quarter horizon.
        
       | qwertox wrote:
       | A couple of months ago I had an iPhone in my hands for half an
       | hour, for the first time. I was helping to debug some WiFi and
       | also a minor printer issues, and all there was was this iPhone.
       | 
       | It was hard to use. It was all full of inconsistencies and some
       | things that were simply illogical, which left me wondering for a
       | while. Maybe I just was forced to deal with the wrong apps and it
       | might have been a similar experience in Android, but Apple's
       | marketing department really does a superb job at selling those
       | devices.
        
       | eviks wrote:
       | > I call on Apple to return to its roots - creating products that
       | prioritize user experience over feature checklists. The company
       | that once proudly created products that "just work" needs to
       | reclaim that ethos.
       | 
       | But this is a mythic past, not the real one, embarrassing
       | software bugs have always been present! Moreover, it's never been
       | limited to just software, remember premium laptop keyboard design
       | fiasco, for example.
        
       | AlanYx wrote:
       | I've started to wonder whether there might be any internal
       | resistance at Apple to the move to SwiftUI, which has brought
       | some benefits but also a whole host of odd behaviors in all kinds
       | of places.
       | 
       | There's probably an alternate history where they would have stuck
       | with AppKit for a few more years until LLMs got to the point they
       | are now, and then dove in to leveraging LLMs to make AppKit
       | development easier (essentially leaning into human language
       | "declarative" programming rather than conventional declarative
       | programming).
        
       | blackeyeblitzar wrote:
       | The big sign of Apple's deterioration has been iOS 18. It is a
       | disastrous launch with a terrible photos app, worse autocorrect,
       | bugs, ... on their flagship product. Hard to trust where they go
       | from here. At some point it'll affect security.
        
         | bigyabai wrote:
         | You're only _now_ realizing this? Software quality at Apple has
         | been in a freefall since Cook 's appointment. If you sincerely
         | think _iOS 18_ is the turning point, then I don 't even
         | understand what you use your iPhone for.
        
       | dpierce9 wrote:
       | Window placement with multiple monitors is broken beyond belief.
       | I am hoping someone from Apple is reading this thread.
        
         | mmis1000 wrote:
         | If you open the lid and connect screen in a short time. It
         | sometimes end up showing every desktop in mission control as
         | black square. And only way to fix it is disconnect and
         | reconnect the screen again. The bug is there for so long and I
         | already have the muscle memory to perform the sequence. How did
         | they messed up such a basic function?
         | 
         | There is no way that apple employee did not hit the bug at all
         | given the requirement to trigger the bug is so simple.
        
       | inasio wrote:
       | My daughter uses one of my old 2017 Macbook pros (nice hardware,
       | everything works fine). I learned yesterday that she cannot use
       | Pages because OSX cannot be upgraded to 10.14, which is a
       | requirement for Pages (I suspect the same thing will happen with
       | other Apple software).
        
       | reader_1000 wrote:
       | As an iPhone user, I can only agree that Apple's software quality
       | is just going backwards. Keyboard is terrible, it suggests words
       | that are completely unrelated. Control center is becoming worse
       | at every update. You can't still select text in the messages.
       | Wifi is always unstable. You can't turn off wifi, etc.
       | 
       | Also my father used to use the feature of announcing outgoing
       | calls when call is made by Siri, they removed it and I saw that
       | many blind people also used to use this feature. I don't know
       | what they thought while removing this feature.
        
         | crossroadsguy wrote:
         | Yeah!!! What's with their word prediction? More than 12 years
         | and buggers still can't predict my first name which I have
         | typed a trillion times at least and is my name in the iOS and
         | iCloud and contact and what not!!!!
         | 
         | The thing is slowly I am moving to so much non-Apple things
         | that at one might I might go back to a much cheaper Android.
         | Because anyway normal sized phones are not coming from Apple
         | either.
        
       | ltadeut wrote:
       | Glad it's not just me thinking that. The amount of UI bugs I
       | encountered in the last few macOS versions is fairly annoying.
       | 
       | Very often, when I switch input keyboards between
       | English/Mandarin, the popup that appears to indicate the selected
       | language just won't go away automatically. I have to manually go
       | and click somewhere to get rid of it. Also had loads of issues
       | with notifications not rendering correctly.
        
       | Sxubas wrote:
       | I hate many details from Apple's software, but most stuff people
       | are complaining about is solved by downloading an app/plugin that
       | does it. However, this should not be the case when you're paying
       | for a 'premium' OS. It's highly frustrating and time consuming.
       | 
       | At this point I think I've spent more time tweaking macOS
       | settings, downloading and testing stuff than I did when I had
       | Ubuntu as my work OS. Ridiculous.
        
       | dnissley wrote:
       | Never wanted anything more than an iphone that runs android
        
       | legitster wrote:
       | Mark Zuckerberg on a podcast with Joe Rogan (massive grain of
       | salt, please) talked about the protocol that Airpods use to
       | connect. Apple is reluctant to share the protocol under the guise
       | of "security" and "privacy". But when Meta finally had a chance
       | to review it, it was apparently all unencrypted and all the keys
       | were stored in plaintext.
       | 
       | But this tracks with a lot of other explanations they have put
       | out over the years about why they can't put out basic features or
       | fix UI flaws.
       | 
       | For interpreting Apple PR, I have re-appropriated Hanlon's Razor:
       | "Never attribute to _User Experience_ that which is adequately
       | explained by incompetence or indifference"
        
       | gloosx wrote:
       | Wait, wasn't AI supposed to beefmaxx all of their developers 5x??
        
       | cadamsdotcom wrote:
       | There's a far larger surface area of software for bugs to occur
       | in these days.
       | 
       | Of course that's balanced by larger teams working on said
       | software.
       | 
       | This suggests Apple is under-invested in QA, which is a pretty
       | easy fix for a sufficiently senior manager.
       | 
       | Apple's senior management hopefully read HN. Maybe these posts
       | are being read by the right people.
        
       | skinkestek wrote:
       | Did anyone mention that on AppleTV I now get ads on my home
       | screen?
       | 
       | ----
       | 
       | I am also using a Macbook for work and in addition to the
       | fantastic battery life and the fact that it mostly "just works" I
       | feel parts of the experience has significantly improved since
       | last I used Mac, for example I can now remap ctrl and fn!
       | 
       | On the other hand I still miss the consistency and ease of use of
       | Windows XP, Gnome 2 or KDE Plasma.
       | 
       | Then again, Windows manages to get a little bit worse every
       | release, Gnome 2 was replaced with Unity (on Ubuntu) and later
       | Gnome 3 which I understand still breaks extensions and which I
       | still don't like despite trying hard.
        
         | sunshowers wrote:
         | When my Shield started showing ads I installed another launcher
         | --wish Apple were nearly as open.
        
       | casey2 wrote:
       | A company like apple can look at all their code, pull out the
       | LCD, and build that directly into their hardware, or at least
       | allow user programmable microcode, no need to keep doing these
       | general branch prediction strategies that are complex and a
       | security nightmare.
       | 
       | Who the hell I'm I kidding, they can't even make sure that the
       | apple logo isn't cut off the top of the screen.
       | 
       | Alot of people in this thread are claiming that it's a race to
       | the bottom to deliver features the fastest, aside from hardware,
       | and the admittible many features needed to create a seemless ad,
       | what software new gamechanging software features have Apple (or
       | any company) made in the last 5 years? AI? The Camera App?
       | Continuity? Messaging? LOL sorry but none of that is interesting
       | in the slightest.
        
       | michelb wrote:
       | MacOS has gone downhill like crazy indeed. On an M4, searching my
       | safari history is super slow, searching for a password in the
       | Passwords app is also really slow. I mean these are just _lists_.
       | Apps steal focus all the time, Finder window column widths reset
       | whenever they feel like, search in Mail sometimes just refuses to
       | work. iCloud tab syncing? haha, not today, maybe next week again.
       | You could probably write a dissertation on the new, new system
       | preferences app.
        
       | tannhaeuser wrote:
       | The phenomenon of software quality/usability going down aka the
       | second system effect isn't specific to Mac OS, to say the least.
       | I actually left Linux behind on the desktop which has gross
       | regressions since 2016 yet unlike Mac OS hasn't gained a single
       | app or end user feature to make up for it.
        
       | swat535 wrote:
       | It's not just Apple guys, it's everywhere.
       | 
       | Software quality has seriously declined across the board, from
       | Spotify to Slack to core operating systems like Windows and
       | macOS. I think a major factor is corporate culture, which largely
       | ignores software quality. Another issue is that many engineers
       | lack a solid understanding of CS fundamentals like performance,
       | security, and reliability (perhaps this is why many are not able
       | to solve basic algorithmic questions like linked lists or binary
       | trees during interviews)..
       | 
       | I've seen code written by so-called "senior" engineers that
       | should never have made it past review; had they simply paid
       | attention in their CS 101 courses, it wouldn't exist.
       | 
       | On top of that, as long as poor software quality doesn't hurt a
       | company's bottom line, why would executives care if their app
       | takes 20 seconds to load?
       | 
       | Consumers have become desensitized to bloat, and regulators
       | remain asleep at the wheel..
        
         | nicce wrote:
         | All of that can be summarized with Electron, web developers and
         | high availability of workworkforce with somewhat low salary...
        
       | sccxy wrote:
       | Apple is known for their refusal to fix bugs.
       | 
       | One example where it is almost 2 years since they "made" a fix,
       | but have not yet released it.
       | 
       | https://bugs.webkit.org/show_bug.cgi?id=254545#c32
        
       | crossroadsguy wrote:
       | They design AirPods and its cases to break on impact. They make
       | it so slippery that it would be a stretch not to say that they
       | designed it felicitate fatal falls. And after all this, they used
       | glue to glue it in such a way that it comes off if it didn't
       | fall. Then they just ask you to buy a new case -- yes, they don't
       | glue or do such lowly repairs. They have the gall to explicitly
       | say that it would be repairable by glue but they won't do that.
       | Not to mention batteries which are designed for obsoletion. Cases
       | and parts are made perfectly irreparable. And that's just AirPods
       | case!!!!
       | 
       | Premium hardware my foot! They are lucky to be in a convenient
       | duopoly.
        
       | Thoreandan wrote:
       | I'd consider the tools in the iPhone's Photos app to be amongst
       | the most "core" features - yet there've been glitches in it for
       | the past year where if you annotate a picture (say, by adding
       | text), the position of everything you've added is screwed up when
       | you hit 'Done'. I'm sure that's the tip of the iceberg.
        
       | sohrob wrote:
       | I really hope someone high up the chain at Apple reads this post
       | because it's only the tip of the iceberg in describing the myriad
       | of things wrong with Apple's software experience lately. For a
       | company so flush with cash and resources, it boggles the mind how
       | they could let things get this bad.
        
         | kurthr wrote:
         | It's been bad since iTunes became a garbage heap.
         | 
         | There are pockets of competence, but it's not a company
         | priority (even the audio/video apps suffer). That such
         | mediocrity has crept into the OS is even worse.
        
       | cyberax wrote:
       | Apple is just milking the market at this point. They are the
       | Phone Company from the sketch ( https://vimeo.com/355556831 ).
       | Literally.
       | 
       | macOS is another example. The System Settings menu is a hot
       | garbage now, its search is literally unusable. For example, try
       | to look for "shortcuts".
       | 
       | Then there are constant popup windows asking me to approve file
       | access or some other BS. I can't do that permanently anymore,
       | it's just for up to 30 days.
       | 
       | Another annoyance: it's impossible to speed up animations after
       | the switch from Intel to ARM. This makes spaces literally
       | unusable for me. I gave up and got a second monitor as a result.
        
       | ChrisMarshallNY wrote:
       | Using the backend services (iTunes Connect, etc.) is _painful_.
       | 
       | Also, don't get me started on the current state of
       | "documentation." At one time, Apple had a huge team of
       | ridiculously overqualified documentation people. They often had
       | better chops than the engineers.
        
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